2004 TOYOTA SIENNA Complaints

THE DRIVERS AND FRONT PASSENGER DOOR MAKES A LOUD POPPING NOISE WHEN OPENING AND CLOSING DUE TO BROKEN WELDS. DOORS APPARENTLY CANNOT BE WELDED BUT MUST BE REPLACED. TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING DOORS AT NO COST TO THE CONSUMER. WELDS SHOULD NOT BREAK . INCIDENT DATE IS APPROXIMATE. *TR

WHILE EXITING A PARKING LOT, CAR STALLED. IMMEDIATELY, THERE WAS A SMELL OF GAS AND GAS WAS LEAKING ON THE GROUND. CAR WOULD NOT RESTART. WHEN WE GOT IT REPAIRED, THE MECHANIC SAID HE DISCOVERED THE "FUEL LINE QUICK CONNECT" DISCONNECTED. HE ASKED IF WE HAD ANY RECENT WORK DONE ON THE CAR AND I REPLIED NO. *TR

INTERMITTENT HARD STEERING. WILL BE DRIVING AROUND EVEN SLIGHT CORNER WILL BE FINE THEN STEER HARD AND BE FINE AGAIN AROUND SAME CORNER. OR, WILL STEER VERY HARD AROUND ONE CORNER THEN STEER OK AROUND THE NEXT. *TR

ON MY 2004 SIENNA LE THE DRIVER SIDE DOOR CHECK HAS BROKEN AND AS A RESULT THE POWER WINDOW WILL ONLY GO DOWN APPROXIMATELY HALFWAY. I HAVE SINCE LEARNED THAT THIS WAS DUE TO A KNOW DEFECT BY TOYOTA THAT THEY COVERED FOR 5 YEARS. THIS DEFECT IS RELATED TO THE STRUCTURAL INTEGRITY OF THE VEHICLE AS IT HAS TO DO WITH WELDING FAILURES IN THE DOOR HINGE SYSTEM ITSELF. THIS SHOULD BE A VEHICLE LIFETIME RECALL. *TR

I HAVE A 2004 TOYOTA SIENNA LE PURCHASED USED WITH A POWER SLIDING REAR PASSENGER DOOR. IN MARCH OF THIS YEAR, 2014, THE DOOR STARTING MAKING A GRINDING NOISE WHEN OPENING AND CLOSING THE DOOR AND NEEDED ASSISTANCE WHEN CLOSING. WITHIN TWO DAYS THE DOOR FAILED AN WOULD NOT OPEN OR CLOSE EITHER ELECTRONICALLY OR MANUALLY. WE WERE INFORMED THIS WAS A MOTOR FAILURE AND WOULD COST $1,800 TO $2,000 TO REPAIR. THE THREE MECHANICS WE ASKED ALL WERE AWARE OF PROBLEM BEING THE DOOR MOTOR AND/OR BROKEN DOOR CABLE. NOT HAVING USE OF THE PASSENGER DOOR WAS A MAJOR PROBLEM AND A REAL CONCERN IN CASE OF AN ACCIDENT. AFTER DOING SOME RESEARCH IT BECAME CLEAR THAT THIS IS A DESIGN FLAW WITH THE CAR THAT TOYOTA ULTIMATELY ISSUED AN EXTENDED WARRANTY OF 9 YEARS OR 120,000 MILES. FORTUNATELY, I HAVE BEEN ABLE TO REMOVED THE CABLE AND DISASSEMBLE ENOUGH OF THE MOTOR SO THAT THE DOOR WORKS MANUALLY. GIVEN THE CRITICAL NEED FOR A FAMILY PASSENGER VEHICLE TO HAVE A WORKING PASSENGER SIDE REAR DOOR THIS WARRANTY SHOULD HAVE BEEN FOR THE LIFE OF THE VEHICLE. AT THE VERY LEAST THEY SHOULD HAVE OFFERED THE OPPORTUNITY TO MAKE THE DOOR A MANUALLY OPERATING DOOR AFTER THE 9 YEARS, 120,000 MILE WARRANTY EXTENSION. *TR

ON NUMEROUS OCCASIONS, (THE FIRST INCIDENT OCCURRING NOVEMBER 2013 AND MOST RECENT 6/23/2014), THE STABILITY//TRACTION CONTROL SYSTEM SUDDENLY ENGAGED. MOST OF THE INCIDENTS OCCURRED WHILE ON THE FREEWAY WITH SPEEDS BETWEEN 50-55 MPH, USUALLY ON STRAIGHTAWAY SECTIONS, SOMETIMES DURING A GENTLE BANK USUALLY TOWARD THE RIGHT. ON ALL OCCASIONS, THE ROADS WERE DRY AND THE DRIVER WAS NOT APPLYING THE BRAKES AT THE TIME. WITHOUT WARNING, THE BRAKES SUDDENLY ENGAGE CAUSING THE VAN TO FEEL LIKE IT WAS LUNGING FORWARD AND MAKING IT DIFFICULT TO CONTROL THE VEHICLE. A SERIES OF RAPID BEEPS WOULD OCCUR AND THE TRACTION SENSOR WOULD ILLUMINATE. THE ENTIRE EPISODE WOULD LAST FOR SEVERAL SECONDS. DURING THESE EPISODES, THE VEHICLE IS DIFFICULT TO CONTROL AND PASSENGERS/OTHER DRIVERS ARE IN DANGER. *TR

THE DRIVER SIDE POWER SLIDING DOOR CABLE SNAPPED, NEARLY HITTING A CHILD. UPON INSPECTION, IT WAS NOTICED THAT THE PLASTIC COVERING OVER THE WIRE HAD DISINTEGRATED AND THE BARE CABLE WAS EXPOSED. *TR

THE FRONT DOORS ON SIENNAS HAVE A WELL KNOWN PROBLEM OF WELDS FAILING IN THE DOOR OPENING MECHANISM. TOYOTA RECOGNIZED THIS AND EXTENDED THE WARRANTY ON THE DOOR HARDWARE FOR 5 YEARS 100K MILES. I HAD BOTH MY FRONT DOORS FIXED UNDER THIS EXTENDED WARRANTY. IT WAS KNOWN AT THE TIME (NOT TO ME) THAT THIS WAS ANOTHER TEMPORARY FIX AS THIS IS A DESIGN FLAW THAT TOYOTA KNEW ABOUT BUT DID NOT TRY TO ADDRESS WITH A PERMANENT SOLUTION OR AN OVERALL PRODUCT RECALL. AND, THEY APPARENTLY HAVE GOTTEN AWAY WITH THAT DUE TO THE NUMBER OF OWNERS THAT HAVE NOT GOTTEN THEIR DOORS FIXED. THE PROBLEM IS THAT WHILE THERE IS JUST A "POPPING" SOUND DUE TO THE FAILURE OF THE WELDS RIGHT NOW, IT MAY LEAD TO A SITUATION WHERE THE DOORS WILL EITHER NOT OPEN OR OPEN WITHOUT ANY CONTROL AS THEY'D BE HELD BY THE HINGES ONLY. EITHER SITUATION PRESENTS THE OWNERS WITH INHERENT DANGERS- ONE FROM NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY AND THE OTHER WHERE A DOOR COULD OPEN SUDDENLY AND INJURE ANYONE NEAR THE VEHICLE WHEN BEING OPENED. I DID REGISTER MY COMPLAINT WITH THE DEALER AND TOYOTA WHO BOTH TOLD ME THAT ANY INSPECTION OR REPAIR WAS SOLELY THE RESPONSIBILITY OF ME (THE ORIGINAL) OWNER OF THE VEHICLE. MY TOYOTA CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE STEERING BECAME DIFFICULT AT TIMES. IT WAS ALMOST LIKE LOSING YOUR POWER STEERING FROM TIME TO TIME. INTERMEDIATE STEERING SHAFT WAS REPLACED WHICH CORRECTED THE PROBLEM. *JS

THE DRIVER SIDE DOOR STOP STARTED MAKING A NOISE WHEN WE OPEN AND CLOSE THE DOOR. THE WINDOW STOPPED OPENING COMPLETELY. TOYOTA HAS EXTENDED THE WARRANTY TO 6 YEARS OR 100K MILES FOR THIS DEFECT. THEY WON'T REPAIR MY VEHICLE BECAUSE IT IS BEYOND THE EXTENSION. THE COST IS OVER $2,000. NOW THE DOOR STOP HAS BROKEN OFF COMPLETELY AND DOOR SWINGS WIDE. THIS CREATES A DANGEROUS SITUATION EVERY TIME WE USE THE CAR. MY UNDERSTANDING IS THAT THE WELDS WERE DEFECTED AND TOYOTA DIDN'T WANT TO SPEND 2K PER VEHICLE TO REPAIR ALL THE DEFECTED CARS. CAR DOORS ARE A MAJOR COMPONENT OF ANY VEHICLE AND SHOULDN'T FAIL. *TR