2011 TOYOTA SIENNA Complaints

TAKATA RECALL. WE HAVE BEEN BURDENED WITH THE FOLLOWING WARNING FROM TOYOTA MOTOR SALES, USA, INC.: "UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." MY CASE #1607183206 IS ON FILE AT TOYOTA MOTOR SALES USA. I HAVE ATTEMPTED TO "TRADE MY 2011 SIENNA" FOR A 2016 SIENNA AT OUR LOCAL MACK HAIK DEALERSHIP (LEAGUE CITY, TX) HOWEVER THE DEALERSHIP ONLY OFFERED ME $11,000 FOR MY SIENNA WITH LESS THAN 59,000 MILES AND IN VERY GOOD CONDITION. (I WOULD ESTIMATE MY VEHICLE TO BE DEVALUED BY ABOUT $5,000 DUE TO THE AIR BAG RECALL.) THE OFFERED TRADE IN VALUE OFFERED AND THE DANGEROUS CONDITION OF DRIVING WITH A PASSENGER IN FRONT SEAT OF OUR VAN HAS PLACED US IN AN UNFAIR POSITION AS TOYOTA OWNERS. A POSITION THAT WE ARE NOT RESPONSIBLE FOR AND ONE THAT SHOULD BE REMEDIED ASAP. I HAVE WAITED PATIENTLY (SINCE JULY!), BUT I HAVE RECENTLY SENT LETTERS OF COMPLAINT EXPLAINING THIS TO THE DEALERSHIP, TO MACK HAIK ADMINISTRATIVE OFFICES, AND TO TOYOTA MOTOR SALES USA. MY LETTERS WERE DATED SEPTEMBER 9, 2016 AND I HAVE HAD NO REPLIES FROM EITHER ENTITIES. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP IN LEAGUE CITY AS RECENTLY AS 9/27/16 AND I HAVE NOT GOTTEN ANY GUARANTEE OF WHEN THE AIR BAG DEFECT WILL BY FIXED. I HAVE OFFERED TO TRADE MY 2015 SIENNA TO THE DEALERSHIP, BUT WANT A FAIR MARKET VALUE (AS IF THE AIR BAG CONDITION WAS REPAIRED) FOR A 2016 MODEL JUST FOR THE OPPORTUNITY TO USE MY SIENNA AS IT WAS INTENDED, I.E. ALLOWING A PASSENGER IN THE FRONT SEAT. I AM CONVINCED THE "CONSUMER" IN THIS TAKATA RECALL HAS BEEN PLACED IN AN UNFAIR POSITION AND A REMEDY NEEDS TO BE REALIZED SOON. I APPEAL TO YOUR ORGANIZATION TO ASSIST IN MEDIATING THE PROBLEM AND MAKING OUR SITUATION WHOLE AGAIN.

TAKATA RECALL..CANNOT SAFELY DRIVE THE VEHICLE..PAYING BANK NOTE WITH INTEREST AND AUTO INSURANCE.TTOYOTA HAS NO INFO..AS TO WHEN ANYTHING WILL BE DONE..THIS IS UNACCEPTABLE..I WOULD PREFER TO TRADE OR SELL AND CANNOT UNLESS FIXED.TTOYOTA SHOULD OFFER REPLACEMENT TRADE

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/08/16*LJ UPDATED 12/12/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJ UPDATED 12/13/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

STEERING LOCKED WHILE LEAVING A PARKING SPOT MAKING IT IMPOSSIBLE TO STEER RIGHT OR LEFT. STEERING WARNING LIGHT APPEARED ON DASHBOARD. I WAS A ABLE TO APPLY THE BRAKES TO STOP THE VEHICLE AND TOW CAR TO REPAIR SHOP. THEY FOUND ERROR CODE 1524 AND AFTER TROUBLESHOOTING THEY ADVISED THAT STEERING COLUMN HAD TO BE REPLACED. CAR HAS 58K MILES. RARE FOR THIS TO GO BAD SHORT OF A DEFECT IN MANUFACTURING IN MY OPINION.

WE RECEIVED A NOTICE ON MAY 23RD THAT OUR AIRBAG WAS RECALLED AND TO NOT SIT IN THE PASSENGER FRONT SEAT DUE TO RISK OF SERIOUS INJURY OR DEATH. THE REASON WE BOUGHT A VAN IS WE NEED TO BE ABLE TO TRANSPORT MULTIPLE PEOPLE AT ONCE. THIS IS EXTREMELY INCONVENIENT AND NEGLIGENT ON THE PART OF TOYOTA. THERE HAS BEEN NO COMMUNICATION OR ACTION TO CORRECT THIS AFTER 3 MONTHS OF THE INITIAL NOTIFICATION.

NO INCIDENT YET BUT I AM CONCERNED ABOUT MY SAFETY SINCE THERE IS NO REMEDY FOR THE RECALL YET. I WANT TO KNOW THAT I HAVE OPTIONS AND WHAT COVERAGE DO I HAVE IF THE AIRBAGS DEPLOY.