2004 TOYOTA SIENNA Complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT SHE NOTICED THAT THE DASHBOARD HAD MANY CRACKS. THE CONTACT STATED THAT SHE EXAMINED THE DASHBOARD AND NOTICED THE MAJORITY OF THE CRACKS WERE AROUND THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

STARTING FROM A STOP AND ACCELERATING UP TO APPROX 20 MPH, ABS TRACS VSC LIGHTS ILLUMINATED WITH BEEPING ALERT, AND ACTIVATION OF BRAKES CAUSING A SUDDEN DECELERATION. THE ROAD WAS DRY, LEVEL PAVEMENT, NO ICE, NO GRAVEL, DRIVING STRAIGHT AND THE BRAKES WERE NOT BEING APPLIED. THERE WERE NO CONDITIONS THAT WOULD NECESSITATE THE TRACTION CONTROL. AS THE BRAKES WERE NOT BEING APPLIED AT THE TIME OF THE INCIDENT, THE REAR BRAKE LIGHTS WOULD NOT HAVE ILLUMINATED. THEREFORE, ANY DRIVER BEHIND OUR VEHICLE WOULD NOT HAVE BEEN ALERTED TO THE SUDDEN DECELERATION WHICH COULD HAVE RESULTED IN A COLLISION. FORTUNATELY THIS WAS NOT THE CASE. THIS IS THE 2ND TIME THAT THIS ISSUE HAS OCCURRED WITH THIS VEHICLE. THE FIRST WAS IN NOV. 2007 (46000 MILES IN THE VEHICLE). TOYOTA SERVICE WAS NOT ABLE TO FIND A FAULT, NO CODES STORED AND NOT ABLE TO REPLICATE AT THAT TIME. THEY SAID THAT THEY WOULD HAVE A CORPORATE CONTACT GET IN TOUCH WITH ME. I NEVER HEARD FROM THEM. NOTHING WAS RESOLVED. THERE ARE AT LEAST TWO TSBS RELATED TO THE VSC ISSUE (TSB BR004-03 AND BR008-04). NEITHER WAS IMPLEMENTED. *TR

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DOOR WELD RECALL PROBLEMS. *SMD THE CONSUMER STATED FOR MORE THAN 3 YEARS, HE HAS BEEN HEARING A POPPING NOISE COMING FROM THE DRIVER SIDE DOOR. TOYOTA WAS AWARE OF THE PROBLEM AND INITIATED A WARRANTY ENHANCEMENT PROGRAM FOR THE DEFECTIVE DOOR WELD FOR THE 2004-2006 SIENNA'S, BUT ONLY IF THEY WERE 5 YEARS/100K MILES. THE CONSUMER STATED THE PROBLEM STARTED WITH HIS VEHICLE IN 2010, WHEN THE VEHICLE WAS ALREADY 6 YEARS OLD. TOYOTA ISSUED A TECHNICAL BULLETIN, BUT REFUSED TO ISSUE A RECALL. RE-WELDING THE FAILURE POINTS WAS NOT RECOMMENDED AS THEY WERE PRONE TO FAIL AGAIN. *JB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR SPRING BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE DOOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,855.

THE FRONT OF THE DOOR LATCHED JUST FINE. THE BACK OF THE DOOR STOPPED LATCHING ABOUT A WEEK AGO LEAVING THE DOOR OPEN LIGHT ON ALL THE TIME. I POKED AROUND A BIT AND DISCOVERED THE REAR LATCH ON THE DRIVER'S SIDE SLIDING DOOR WAS LOOSE INSIDE THE DOOR. SINCE I HAD TO TAKE THE VAN TO THE DEALER FOR A RECALL REPAIR ANYWAY I ASKED THEM TO TAKE A LOOK AT THE DOOR. *JS

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SHIFT LOCK SOLENOID RECALL NOTICE, RECEIVED AFTER ACCIDENT. *SMD THE CONSUMER AND HER HUSBAND WERE INVOLVED IN AN ACCIDENT, WHEN THE VEHICLE SUDDENLY SURGE FORWARD, AFTER TURNING INTO A PARKING SPOT. THE VEHICLE VIOLENTLY CRASHED INTO THE CONCRETE STOREFRONT WALL. ALSO, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JB UPDATED 08/07/14

BOTH FRONT SEAT BELTS FAIL TO RETRACT, REMAINING MUCH TOO LOOSE TO PROVIDE SAFETY TO PASSENGER. I HAVE BEEN ABLE TO FOOL WITH THE MECHANISM IN VARIOUS WAYS AND GET THE SEATBELT WORKING AGAIN UNTIL TODAY -- 3-28-14. DRIVER'S SIDE IS FULLY EXTENDED, FOLDED OVER, AND THERE IS NO WAY TO GET IT UNFOLDED AND REACTIVATE THE RETRACTING NOW THAT IT IS FULLY EXTENDED. I HAVE ACTUALLY BEEN FUSSING WITH THIS ON AND OFF FOR A COUPLE OF YEARS, BUT IN THE LAST MONTH IT IS CONSTANT. I LOOKED FOR A SOLUTION ONLINE AND DISCOVERED IT IS A VERY COMMON PROBLEM FOR SIENNA OWNERS. ALL AGREE THAT ONCE THE BELT IS ALL THE WAY OUT, IT CANNOT BE FIDDLED WITH ENOUGH TO FIX IT. *TR

I LOVE THIS VEHICLE, BUT THE DRIVERS SIDE SEATBELT PERIODICALLY STICKS. I'VE TRIED PULLING MORE BELT OUT, OFTEN RUNNING OUT OF BELT AND NOT BEING ABLE TO GET UNSTUCK INITIALLY. SOMETIMES THE BELT HAS FOLDED OVER, BUT NOT IN ALL INSTANCES. I HAVE OFTEN HAD TO USE NEEDLE NOSE PLIERS TO GRIP, PULL AND/OR FLIP THE BELT OVER IF FOLDED. OFTEN THIS TAKES 10 MINUTES TO CORRECT. THIS HAS HAPPENED WHEN I'M NOT AT HOME, AND I'VE HAD TO DRIVE HOME WITH NO SEAT BELT. THIS IS A CONSISTENT PROBLEM, AND ONE MY TUNDRA, AVALON AND ECHO DO NOT EXPERIENCE. I AM AN AVID TOYOTA OWNER, STILL OWNING 3 OF 4 I'VE BOUGHT. TOYOTA SHOULD RESOLVE THIS ISSUE AS IT SEEMS FROM THE ONLINE COMMUNITY THAT SEAT BELTS 'LOCKING' IS A PERSISTENT ISSUE. *TR

ON THE DAY I PURCHASED THIS (USED) VEHICLE, I NOTICED THAT THE DRIVER'S SIDE SEATBELT WOULD NOT RETRACT. AFTER EXAMINING THE SEAT BELT I NOTICED THAT IT HAD FOLDED IN ON ITSELF AND WAS JAMMED AT THE SITE OF WHERE IT RETRACTS. I COULD SEE THAT BELT WAS NOT ONLY FOLDED ON ITSELF FROM THE OUTSIDE, BUT ALSO PAST THE PLASTIC HARDWARE AND BEHIND THE CASING. I COULD NOT UNFOLD THE BELT WITH MY HANDS BECAUSE THE FOLDED PART OF THE BELT WAS INSIDE THE PLASTIC, WHICH I BELIEVE IS WHERE THE TROUBLE WAS OCCURRING. I HAD TO DRIVE HOME WITH A LOOSE SEATBELT (AS I HAD PULLED IT OUT WHILE TRYING TO GET IT TO RETRACT) AND USE A PAIR OF PLIERS TO UNTWIST THE FOLDED PART. THIS HAS HAPPENED EVERY SINGLE DAY SINCE I PURCHASED THIS VEHICLE 6 DAYS AGO. I CALLED MY TOYOTA DEALER WHO SAID THERE IS A SEAT BELT RECALL FOR THE SECOND ROW SEAT BELT, FOR THE SAME PROBLEM, HOWEVER, THERE IS NO RECALL FOR THE DRIVER'S SIDE AND THEREFORE THEY COULD NOT FIX THE PROBLEM. IT IS A BIG PROBLEM WHEN I AM OUT IN PUBLIC AND CANNOT GET THE SEATBELT UNFOLDED. I AM FORCED TO DRIVE MY VEHICLE BACK HOME WITHOUT THE ABILITY/PROTECTION OF USING A SEATBELT. *TR

WHILE I WAS CLIMBING TO THE BACK OF THE CAR, (THE CAR BEING PARKED, EVER-SO-SLIGHTLY INCLINED TO THE BACK), THE LEFT BACK SIDE-DOOR SHUT CLOSE AND TRAPPED MY RIGHT HAND (WHICH I WAS USING FOR SUPPORT TO CLIMB UP), FOR ABOUT TWO MINUTES. I COULDN'T GET IT TO OPEN..! UNDER EXCRUTIATING PAIN, I TRIED UNSUCCESSFULLY TO OPEN THE DOOR. NOTHING WORKED. THE RETRACTABLE CABLE HAD POPPED OUT TWO YEARS BEFORE, SO THE BEEPER DIDN'T RESPOND ADEQUATELY. AFTER MANY ATTEMPTS I WAS FINALLY ABLE TO GET IT TO OPEN. I BELIEVE I HAD ALREADY FILED A COMPLAINT TO THE NHTSA ABOUT THE THE POWER-SLIDING DOOR. THE MECHANICAL FAILURE ON MY CAR'S POWER SLIDING-DOOR IS THE SAME AS DESCRIBED BY MANY DISGRUNTLED SIENNA OWNERS, ON VARIOUS WEBSITES. NEITHER TOYOTA USA, NOR TOYOTA PUERTO RICO, HAS ASSUMED RESPONSIBILITY. THEY'VE ACTED NEGLIGENTLY. AS I MUST'VE DESCRIBED IN MY PREVIOUS COMPLAINT, THEY'VE OBVIOUSLY ACKNOWLEDGED A FACTORY MALFUNCTION --INASMUCH AS THEY HAVE CONDUCTED A RECALL CAMPAIGN--. HOWEVER, THE CAMPAIGN WASN'T CARRIED OUT RESPONSIBLY. DESPITE THEIR HAVING MY TELEPHONE NUMBER, EMAIL ADDRESS AND PHYSICAL ADDRESS, THEY FAILED TO CONTACT ME. I FOUND OUT BY A THIRD PARTY (AN AUTO-BODY SHOP). WHEN I CONFRONTED THE DEALERSHIP, THEY SAID THE CAMPAIGN HAD EXPIRED. THIS SITUATION IS SHAMEFUL. *TR