2011 TOYOTA SIENNA Complaints

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/12/15*LJ UPDATED 6/3/2015 *JS

HELLO, I OWN A 2011 SIENNA LE V6. IN COLD WEATHER, IT HAS A PROBLEM WHEN BRAKING WHERE THE VEHICLE LURCHES FORWARD AS IT COMES TO A STOP. THE DEALER DROVE THE CAR AND NOTED NO ISSUES. HOWEVER, AS YOU CAN SEE ON THIS INTERNET THREAD, MANY OTHER OWNERS HAVE THE SAME ISSUE. HTTP://WWW.SIENNACHAT.COM/FORUM/193-PROBLEMS-MAINTENANCE-REPAIR/158410-ENGINE-REVVING-UP-JUST-BEFORE-STOP.HTML THIS ISSUE IS NOT JUST ANNOYING, I BELIEVE IT IS A SAFETY ISSUE, PARTICULARLY ON SLIPPERY SURFACES SUCH AS SNOW AND ICE WHICH ARE LIKELY TO OCCUR IN THE COLDER WEATHER THAT PRECIPITATES THIS ISSUE. I BELIEVE EITHER THE ENGINE OR TRANSMISSION PROGRAMMING NEEDS TO BE MODIFIED TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE. THIS OCCURS WHEN THE ENGINE IS AT HIGH SPEED IDLE AFTER A COLD STOP, WHICH CAN LAST FOR MANY MILES AFTER YOU START DRIVING. *TR

THE WHEELS ON THE DRIVER SIDE SLIDING DOOR BROKE CAUSING IT TO STOP WORKING AND SHATTERING THE BACK WINDOW OF MY VAN. MY CHILD WAS SITTING BY THE WINDOW THAT SHATTERED. WE WERE VERY LUCKY SHE WAS NOT INJURED BY THE GLASS. *TR

DRIVING UP DRIVEWAY AND CLOSING REAR WINDOW WHEN THE WINDOW EXPLODED INTO THOUSANDS OF PIECES SENDING GLASS IN EVERY DIRECTION. HAD A PASSENGER BEEN IN THE REAR SEAT INJURIES WOULD HAVE BEEN LIKELY IN MY OPINION. MY CONCERN IS IF THIS HAPPENS WHEN SOMEONE HAS A CHILD IN THE REAR SEAR. THE END RESULT WAS SMALL FRAGMENTS OF GLASS OVER THE ENTIRE THIRD ROW SEATING AREA. *JS

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (STRUCTURE: BODY). AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A REMEDY TO REPAIR THE DEFECT HAD NOT YET BEEN DEVELOPED AND NO ESTIMATED TIME TO GET THE VEHICLE REPAIRED COULD BE PROVIDED.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE SPARE TIRE RACK WAS REMOVED, BUT NOT REPLACED. THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR STARTED ROLLING BACK AND GEAR SHIFTED TO REVERSE WHEN IT WAS ON DRIVE GEAR. IT SHIFTED TO GEARS AUTOMATICALLY WITHOUT CHANGING GEARS. WHEN WENT TO DEALER, THEY SAID ITS TRANSMISSION IS FAILED AT 55 K MILES. IT WAS IN WARRANTY AND THEY CHANGED TRANSMISSION BUT WHEN ASKED THEY DIDN'T GIVE ME MUCH DETAILED INFORMATION. MY 1 WORK DAY WAS SPOILED AND INCONVENIENCE. *TR

ON NOV 2, 2014 AT AROUND 5:40AM, AFTER TURNING FROM 7TH AVENUE TO W50TH ST FOR ABOUT 200FT AT MANHATTAN, THE POWER STEERING WAS SUDDENLY DEAD. THE POWER STEERING FAULT INDICATING LIGHT WAS ON. WHEN TRYING MOVE THE VEHICLE TO A PARK/STAND, THE VEHICLE STEERING WAS VERY DIFFICULT TO TURN.

MY CAR WAS RECALLED ABOUT TWO MONTHS AGO FOR A TEMPORARY REPAIR OF THE CONNECTOR TO HOLD THE SPARE TIRE. THIS RESULTED IN THE SPARE TIRE BEING PLACED IN THE BACK-SEAT AREA OF THE VAN. THIS PREVENTS ME FROM USING THE FOLD DOWN FEATURE AND FULL STORAGE AREA. ON OCTOBER 20, 2014, I CALLED THEIR 888-270-9371 NUMBER TO SEE HOW MUCH LONGER BEFORE A PERMANENT FIX WOULD BE COMPLETED. I RECEIVED A VAGUE ANSWER THAT IT SHOULD BE DONE IN NOVEMBER 2014. I STILL WAIT A SOLUTION, AND BELIEVE THAT THIS ISSUE SHOULD HAVE BEEN LONG AGO RESOLVED. UPDATED 09/23/15.*JB

I WAS TRAVELING IN AN AREA SURROUNDED BY CONSTRUCTION BARRELS TRYING TO NAVIGATE MY TURN. THE PERSON IN FRONT OF ME STOPPED SUDDENLY, AND I HIT HIM IN THE REAR. THE VEHICLE SUSTAINED ALMOST $9000 WORTH OF DAMAGE, HOWEVER WAS NOT TOTALED. THE AIRBAG DID NOT DEPLOY. WE ASKED TOYOTA FOR AN EXPLANATION, AND THEY FINALLY SENT A THIRD PARTY TO INVESTIGATE. WE WERE SENT THE DOWNLOAD OF THE CRASH DATA RECORDER, BUT NO EXPLANATION OF WHAT IT MEANT, AND TOYOTA DETERMINED THAT THE AIRBAG WAS NOT FAULTY, EVEN THOUGH THE CRASH DATA RECORDER SHOWS I HIT SOMEONE FRONT-TO-REAR TRAVELING 38 MILES PER HOUR. AFTER WAITING 3 MONTHS ON TOYOTA, WE FINALLY GAVE UP AND ARE HAVING THE VEHICLE REPAIRED. I HAVE A CHRONIC NECK CONDITION WHICH WAS NOT CAUSED BY THE ACCIDENT BUT WAS GREATLY AGGRAVATED AND MADE MORE PAINFUL FROM THE ACCIDENT. WE HAVE ASKED TOYOTA FOR AN EXPLANATION OF THE DATA FROM THE RECORDER, BUT HAVE NOT BEEN PROVIDED ONE, ONLY SENT A LETTER STATING TOYOTA WAS NOT AT FAULT AND THAT INJURIES SUCH AS MINE AREN'T PROVEN TO BE PREVENTED BY THE AIRBAG. ..UPDATED 11/03/14 *BF UPDATED 4/28/2015 *JS *TR