2004 TOYOTA SIENNA Complaints

THE DRIVER DOOR MAKES A DOUBLE CLICKING SOUND EITHER ON OPENING OR CLOSING. TRIED PUTTING DW40, BUT DID NOT WORK. AFTER "GOOGLING" THE PROBLEM, DISCOVERED THAT MANY OTHER TOYOTA SIENNA OWNERS HAVE THE SAME PROBLEM. IT SEEMS AN ISSUE WITH THE WAY THE WELDING IS DONE ON THE DOOR. SOME BLOGGERS HAVE SAID THAT THE DEALER FIXED IT AT NO CHARGE. OTHERS STATE THAT THE DEALER AND/OR TOYOTA WILL NOT ADDRESS THE ISSUE BECAUSE THE VEHICLE IS OUTSIDE THE WARRANTY. MY DEEPEST FEAR IS THAT MANY DRIVERS HAVE STATED THAT THE DOOR HAS NOT OPENED AT ALL AND THAT THEY NEED TO EXIT THE CAR FROM THE PASSENGER SIDE. THIS IS OBVIOUSLY A MANUFACTURERS DEFECT AND DEFINITELY POSES A DANGER IF THE DRIVER CANNOT EXIT THE CAR, ESPECIALLY IF THERE IS AN EMERGENCY. THANK YOU! *TR

UPON PRESSING THE OPEN BUTTON ON THE REMOTE FOR THE PASSENGER SIDE SLIDING REAR DOOR, THERE WAS ALOT OF GRINDING AND SCREECHING AND THE DOOR ONLY OPENED PARTIALLY. UPON FURTHER INVESTIGATION WE REALIZED THE CABLE HAD SNAPPED AND THE DOOR GOT JAMMED HALF WAY OPEN. AFTER SOME CONSIDERABLE EFFORT WE WERE ABLE TO CLOSE THE DOOR MANUALLY BUT IT WAS FOR THE LAST TIME. THE DOOR IS NOW STUCK CLOSED AND IS COMPLETELY INOPERABLE. THIS POSES A SAFETY ISSUE AS THE ONLY EXIT FOR REAR PASSENGERS IS NOW THE DRIVERS SIDE REAR DOOR UNTIL IT BREAKS AS WELL. RESEARCH SUGGESTS WE ARE JUST A FEW MILES OVER AND ONLY MONTHS BEYOND THE EXTENDED WARRANTY SERVICE FOR THIS DEFECT @ 120K OR 9YRS, LEAVING US TO ABSORB THE ENTIRE 1500-1800$ COST ASSOCIATED WITH REPAIR. *TR

DRIVER SIDE DOOR WON'T OPEN ALL THE WAY AND THE DRIVER SIDE WINDOW WON'T GO ALL THE WAY DOWN. TOYOTA EXTENDED THE WARRANTY FOR A KNOWN DEFECTED WELD HOWEVER THIS WARRANTY IS FOR A 5 YEAR TERM OR 100K MILE FOR AN VERY IMPORTANT PART OF THE CAR. BECAUSE THE WINDOW WON'T GO DOWN TO PAY TOLLS I MUST OPEN THE DOOR. THE MAY CAUSE A DANGEROUS SITUATION. TOYOTA SHORT CHANGED ANY OWNER OF THIS VEHICLE BY NOT RECALLING THE VEHICLE FOR THIS DEFECT. *TR

ONCE OPENED, THE VEHICLE DOOR WOULD NOT CLOSE. I HAD TO USE EXCESSIVE FORCE TO GET IT TO CLOSE & THE ONLY WAY IT DID SO WAS AFTER THE POWER SLIDING DOOR CABLE HAD SNAPPED. HAD THIS HAPPENED WHILE AWAY FROM HOME, I MAY HAVE HAD TO DRIVE HOME WITH THE DOOR OPEN. *TR

MY TIRES WERE GETTING WORN OUT AT ABOUT 20000 MILES, THOUGH I TOOK TO TOYOTA DEALER SHIP THEY NEVER IDENTIFIED THAT THE PROBLEM WAS WITH THE LOWER CONTROL ARM. RECENTLY IT WAS IDENTIFIED THAT BOTH THE LOWER CONTROL ARMS BUSHINGS WERE DAMAGED AND IT COST MORE THAN $1100 TO REPLACE IT. I UNDERSTAND THAT LOWER CONTROL ARMS WERE ON RECALL BUT MY VEHICLE WAS NOT PART OF THE RECALL / NEVER RECEIVED RECALL NOTICE. *TR

BOTH FRONT SEAT BELTS ON THIS VEHICLE FOLD OVER AND BIND UP. THEY CANNOT BE RETRACTED PROPERLY. THE FRONT PASSENGER SIDE IS BOUND SO BAD, IT IS UNUSABLE. FRUSTRATING. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOORS WERE TOO HEAVY FOR THE VEHICLE AND BEGAN TO FALL OFF THE HINGES. THE DOORS WOULD ALSO FREEZE AND COULD NOT BE OPENED WHEN IT WAS SNOWING OR THERE WAS FREEZING RAIN. THE SLIDING DOOR COULD NOT BE OPENED ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE SLIDING DOOR SUB-CONTROL ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THEY WOULD RETURN HER CALL AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 119,350.

OUR 2004 TOYOTA SIENNA MINIVAN WAS PARKED. I OPENED THE PASSENGER SIDE REAR SLIDING DOOR REMOTELY WITH THE KEY FOB. I INSTANTLY HEARD A POPPING/CRUNCH NOISE, AND HEARD IT AGAIN WHEN I CLOSED THE DOOR. I DISCOVERED THAT THE EXTERIOR CABLE THAT CONTROLS THE SLIDING MOTION OF THE DOOR HAD FRAYED AND THE PLASTIC SHEATHING OF THE CABLE WAS GONE. THE TOYOTA DEALER (INSTANTLY FAMILIAR WITH THE PROBLEM) ADVISED THAT I WOULD HAVE TO REPLACE BOTH THE CABLE AND THE MOTOR FOR A COST OF $1300, AND THAT THERE WERE NO LESS COSTLY OPTIONS. THIS IS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED BY TOYOTA LONG AGO SINCE IT WAS CLEARLY A DESIGN FLAW...AND THEIR RECENT "EXTENDED WARRANTY" EXCLUDES WAY TOO MANY VEHICLES. EDMUNDS.COM COMPLAINTS SPECIFICALLY ADDRESSING THIS TOYOTA SIENNA DOOR ISSUE BEGAN IN 2006, AND NOW THERE ARE 74 PAGES AND 740 REPORTS OF DAMAGED CARS AND KIDS AT RISK DUE TO INABILITY TO OPEN THE DOOR, CABLES SNAPPING AND PARTS HITTING PEOPLE IN THE FACE, PEOPLE ATTEMPTING TO ADDRESS THE ISSUE BY SIMPLY REMOVING THE CABLE AND OPERATING THE DOOR MANUALLY ONLY TO FIND THAT THE DOOR GETS STUCK IN THE OPEN POSITION AND WILL NOT CLOSE, AND OWNERS REPLACING THE EXPENSIVE CABLE/MOTOR COMPONENT AT AN EXORBITANT COST ONLY TO HAVE THE PROBLEM RECUR. OWNERS OF THESE VEHICLES AND THEIR CHILDREN ARE AT RISK. PLEASE ADDRESS THIS ISSUE PROMPTLY. *TR

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE SLIDING DOOR MALFUNCTION. *SMD THE CONSUMER STATED THE LEFT SLIDING DOOR CAME OFF TRACK, AFTER THE CABLE SYSTEM MALFUNCTIONED. WHEN THE DOOR FELL DOWN TO THE SIDE STEP, IT SHATTERED THE LEFT REAR WINDOW.

FRONT DRIVE AND PASSENGER SEAT BELTS ARE GETTING JAMMED. SOME TIME, UNABLE TO RELEASE THE SEAT BELT, OTHER TIME, SEAT BELT WILL NOT GET LOCKED. *TR