2004 TOYOTA SIENNA Complaints

THE CABLES ON BOTH THE LEFT AND RIGHT SIDE AUTOMATED SLIDING PASSENGER DOORS HAVE SNAPPED WITHIN A 4 MONTHS OF ONE ANOTHER (RIGHT SIDE ON 8/24 AND THE LEFT SIDE ON 12/26) AND NOW I AM UNABLE TO OPEN EITHER DOOR. THE DOORS WILL NOT OPERATE EVEN MANUALLY SO THE ONLY WAY FOR A PASSENGER TO GET IN OUR OUT OF THE CAR IS THROUGH THE REAR LIFT TAILGATE OR THE FRONT DOORS OF THE VEHICLE. THIS IS NOT ACCEPTABLE IN THE CASE OF AN EMERGENCY OR ACCIDENT. TOYOTA EXTENDED THE WARRANTY ON THESE COMPONENTS TO 120K MILES BUT THIS WAS ANNOUNCED AFTER MY VEHICLE PASSED THAT MILEAGE. TOYOTA IS CHARGING CUSTOMERS TO ALLOW THE DOORS TO BE OPERATED MANUALLY EVEN WITH THIS BEING A CLEAR SAFETY ISSUE. TOYOTA NEEDS TO RECALL THESE VEHICLES FOR THIS CONDITION BASED ON THE SAFETY ISSUES THIS CREATES FOR PASSENGERS. TOYOTA SERVICE BULLETIN NUMBER (SB-0280-10) DATE OF BULLETIN : OCT 04, 2010 NHTSA ITEM NUMBER : 10036906 COMPONENT : STRUCTURE:BODY:DOOR SUMMARY : TOYOTA: SOME VEHICLES MAY EXHIBIT A CONDITION WHERE ONE OR BOTH SLIDING DOORS DO NOT OPEN OR CLOSE SMOOTHLY. INSPECT THE SLIDING DOOR LOCK ASSEMBLIES AND REPLACE THE AFFECTED COMPONENTS AS NEEDED, ACCORDING TO THE LISTED INSTRUCTIONS. *PE *TR

2004 TOYOTA SIENNA XLE LIMITED. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH DOORS ON VEHICLE. *SMD THE CONSUMER STATED THE REAR LIFT GATE WAS REPAIRED SEVERAL TIMES. THE CONSUMER WAS INFORMED THERE WAS A RECALL INVOLVING A PARTICULAR PART ON THE VEHICLE, AND SHE HAS BEEN HAVING PROBLEMS EVER SINCE. THE CONSUMER STATED WHEN SHE OPENED THE LIFTGATE, IT WOULD FLY OPEN TOO QUICKLY AND WHEN SHE CLOSED IT, IT WOULD ESSENTIALLY CRUSH SOMEONE UNTIL IT FINALLY RE-OPENED. THE CONSUMER STATED THE SAFETY MECHANISM WAS CLEARLY FAULTY. APPROXIMATELY TWO WEEKS AGO, THE LEFT REAR SLIDING DOOR BECAME DIFFICULT TO OPEN AND CLOSE.

I OWN 2004 TOYOTA SIENNA MINI VAN . FOR MANY YEARS, I ALWAYS HAVE A PROBLEM WITH THE DRIVER SIDE SEAT BELT. IT SOMETIMES SIMPLY DOES NOT RETRACT. THE FRONT SEAT BELTS FREQUENTLY JAMMED AND FOLDED AND UNABLE TO RETRACT BY ITSELF. I HAVE TOYOTA DEALERS TO CHECK THE PROBLEM IN 2011 AND 2012, BUT THEY ARE NOT BE ABLE TO FIX IT. PLEASE GO TO THE LINK BELOW, THERE ARE 33 CASES REPORTED THERE HTTP://WWW.CARPROBLEMZOO.COM/TOYOTA/SIENNA/SEAT-BELT-PROBLEMS.PHP NHTSA SHOULD HAVE TOYOTA TO RECALL THIS SAFETY DEFECT. *TR

AUTOMATIC SLIDING SIDE DOOR CABLE SNAPPED DOOR SLIDE CLOSED ON A CHILD ENTERING. VAN WAS PARKED ON A SLIGHT HILL DOOR WAS ALREADY OPEN CHILD ENTERING DOOR OF VAN WHEN CABLE THAT OPENS AND CLOSES DOOR SNAPPED AND RELEASED DOOR AND DOOR SLID CLOSE SLAMMING THE CHILD UP AGAINST THE DOOR PILLAR BETWEEN FRONT PASSENGER DOOR AND SLIDING SIDE DOOR. *TR

THE BACK PASSENGER DOORS BOTH SIDES CAN NOT OPEN. THESE HAPPEN AT LEAST 3 TIMES ALREADY. THE LATCHES STUCK. *TR

REAR SIDING DOOR CABLES SNAPPED. UNABLE TO OPEN AND CLOSE REAR DOORS PROPERLY MAKING FOR DANGEROUS SITUATION WITH SMALL CHILDREN IN BACK. *TR

ONE REAR SLIDING DOOR COMES OPEN AFTER LATCHING (ONCE WHEN THE SIENNA HAD STARTED MOVING) AND CAN ONLY BE SECURELY CLOSED BY AN ADULT STANDING OUTSIDE OF THE DOOR, PUSHING WHEN IT LATCHES AND QUICKLY HITTING THE POWER LOCKS. THE OPPOSITE REAR SLIDING DOOR: AFTER IT FULLY OPENS, IT "BOUNCES BACK" AND BEGINS TO CLOSE AGAIN. A CHILD CANNOT STOP IT; AN ADULT MUST STAND THERE AND USE FULL FORCE TO STOP IT FROM CLOSING. THERE HAS BEEN MORE THAN ONE INCIDENT WHERE A CHILD WAS NEARLY CAUGHT BY THE CLOSING DOOR AND ONLY MISSED INJURY WHEN HIS MOTHER SIMULTANEOUSLY PUSHED HIM BACK INTO THE VEHICLE AND PUT HERSELF BETWEEN THE MOVING DOOR AND THE BODY OF THE SIENNA. ORIGINALLY THIS WAS HAPPENING INTERMITTENTLY BUT IS NOW NEARLY CONSTANT. ORIGINALLY TOYOTA DENIED KNOWLEDGE OF AN ISSUE, AND THEN SENT A "TOYOTA CARES" WARRANTY ENHANCEMENT NOTICE FOR 04-07 SIENNAS WITH THIS ISSUE. BROADWAY TOYOTA REQUIRED THAT WE PAY FOR AN HOUR OF LABOR ($95) TO CHECK OUT THE PROBLEM, AND SAYS THAT IT ISN'T COVERED ON ONE SIDE BECAUSE IT IS A DIFFERENT PART THAN WHAT IS COVERED (ALTHOUGH THE PROBLEM IS THE SAME) AND ON THE OTHER UNLESS WE HAVE COSMETIC DAMAGE REPAIRED FIRST, AND THEN PERHAPS NOT THE OTHER SIDE EITHER. SO THEY MADE MONEY AND DID NOTHING AND WE STILL HAVE A DANGEROUS VEHICLE. *TR UPDATED 03/12/13

WE HAVE A FAILURE OF THE DRIVER'S SIDE DOOR CHECK MOUNTING PANEL. THE DOOR MAKES A POPPING NOISE WHEN OPENED AND CLOSED. I TOOK IT TO OUR TOYOTA DEALER AND THEY SAID IT WAS AN ENGINEERING FLAW THAT TOYOTA ACKNOWLEDGED BUT WE WERE TOO LATE TO TAKE ADVANTAGE OF THE ENHANCE WARRANTY. WE WERE TOLD WE WOULD HAVE TO BUY A NEW DOOR FOR AROUND $1500. WE BELIEVE SINCE THIS IS A DESIGN FLAW THAT TOYOTA HAS ACKNOWLEDGED PREVIOUSLY THAT THE WARRANTY SHOULD STILL COVER IT. *TR

ON PASSENGER SIDE, FRONT SEAT BELT FOLDS AND JAMS AS IT IS BEING PULLED OUT TO BE BUCKLED. IF THE BELT IS PULLED OUT FURTHER, IT STAYS JAMMED AND DOES NOT RETRACT, THUS CREATING A HAZARD FOR THE PASSENGER. *TR

VSC (VEHICLE STABILITY CONTROL) IS ACTIVATED IN CURVES AT SPEEDS BETWEEN 25 MPH AND 60 MPH. SURFACE IS DRY AND CURVES ARE GRADUAL WITH APPROPRIATE AND SAFE DRIVING SPEEDS. THE VSC LIGHT GOES ON AND WARNING BUZZER GOES OFF. THE BRAKES SHUDDER AND THE VEHICLE IS DE-THROTTLED. VEHICLE CONTROL IS REDUCED FOR 3 TO 5 SECONDS AND THEN THE VSC DEACTIVATES. CONCERNED THAT THIS WILL BE A PROBLEM WHEN THE ROAD SURFACE IS SLICK. DEALER COULD NOT FIND MALFUNCTION CODES AND COULD NOT DUPLICATE PROBLEM SO NO FIX. THIS SITUATION OCCURS ALMOST EVERY DAY AT LEAST ONCE. KEEPING INCIDENT LOG. WEB SITES INDICATE THIS COULD BE STEERING SENSOR CALIBRATION. DEALER CLEANED SENSOR PARTS AND THIS DID NOT RESOLVE PROBLEM. CONTACTED TOYOTA AND THEY SAID TO CONTINUE WORKING WITH THE DEALER. TSB IS OUT FOR YAW SENSOR FAILURE AND STEERING CALIBRATION. *TR