2004 TOYOTA SIENNA Complaints

THE CABLE ON MY LEFT POWER SLIDING DOOR "POPPED" OUT EARLIER THIS YEAR (2012), THUS RENDERING THE POWER-SLIDING FUNCTION USELESS. THE FAILURE IS THE SAME AS DESCRIBED BY MANY DISGRUNTLED CUSTOMERS ON VARIOUS WEBSITES. ASIDE FROM THE OBVIOUS INCONVENIENCE, THERE IS AN INTRINSIC DANGER INASMUCH AS THE DOOR CAN ROLL FORWARD AND CAUSE PHYSICAL INJURY, ESPECIALLY TO CHILDREN. SURPRISINGLY, I FOUND OUT THROUGH A LOCAL AUTO BODY PAINT SHOP (ON 10/20/2012) THAT A WARRANTY EXTENSION NOTIFICATION HAD SUPPOSEDLY GONE OUT TO CUSTOMERS OF SIENNA'S FROM 2004 ON. TO THIS DAY (10/29/12) I HAVEN'T RECEIVED IT. WHEN I CONTACTED TOYOTA, THEY INDICATED THAT MY UNIT WOULD NOT BE COVERED BECAUSE THERE IS A 9 YEAR/120,000 MILE LIMITATION. SINCE I PURCHASED MY UNIT IN MARCH OF 2003, I'M TECHNICALLY 7 MONTHS PAST THE EXTENDED WARRANTY COVERAGE. HENCE, EVEN THOUGH THE MECHANICAL FAILURE IS APPLICABLE TO AND NECESSARY FOR MY 2004 UNIT, THE "BENEFIT" OF THE EXTENDED WARRANTY REPAIR HAS BECOME ACADEMIC. I BELIEVE TOYOTA'S DETERMINATION IS UNFAIR BECAUSE THE 9-YR. COVERAGE DOESN'T CONTEMPLATE THE 2004 UNITS THAT WERE PURCHASED IN EARLY 2003. MOREOVER, IT SEEMS THAT TOYOTA PURPOSELY RUN OUT THE CALENDAR TO PROFIT FROM THE EXCLUSION OF UNITS. IN ADDITION TO THE ECONOMIC LOSS THAT THIS FAILURE REPRESENTS, I FEAR FOR THE SAFETY OF MY CHILDREN, WHO MAY POTENTIALLY SUFFER SEVERE PHYSICAL HARM FROM THIS MECHANICAL DEFECT, PREVALENT IN TOYOTA SIENNA'S. *TR

WE TRIED TO CLOSE THE AUTOMATIC SLIDING DOOR, BUT IT REMAINED STUCK OPEN. WE HAD TO DRIVE THE VEHICLE WITH THE DOOR OPEN TO A SERVICE STATION AND GET THE CABLE CUT IN ORDER TO BE ABLE TO SHUT THE DOOR. RESEARCHED THE ISSUE ON THE INTERNET AND FOUND IT IS A COMMON PROBLEM. SERVICE BULLETIN NUMBER : SB-0280-10 DATE OF BULLETIN : OCT 04, 2010 NHTSA ITEM NUMBER : 10036906 COMPONENT : STRUCTURE:BODY:HATCHBACK/LIFTGATE TOYOTA: SOME VEHICLES MAY EXHIBIT A CONDITION WHERE ONE OR BOTH SLIDING DOORS DO NOT OPEN OR CLOSE SMOOTHLY. INSPECT THE SLIDING DOOR LOCK ASSEMBLIES AND REPLACE THE AFFECTED COMPONENTS AS NEEDED, ACCORDING TO THE LISTED INSTRUCTIONS. *TR

OUR 2004 SIENNA'S DRIVER-SIDE MANUAL-SLIDER DOOR DOES NOT LATCH PROPERLY. 2 OF THE 3 BOLTS HAVE BECOME DETACHED. TOYOTA STATES THAT THIS IS NOT COVERED UNDER THE "REAR SLIDING DOOR LATCH ASSEMBLY" WARRANTY ENHANCEMENT NOTICE, ALTHOUGH DETACHED BOLTS AND FAILURE OF THE REAR SLIDING DOOR TO PROPERLY LATCH IS CLEARLY A LATCH ASSEMBLY ISSUE. THIS IS ALSO A SIGNIFICANT SAFETY CONCERN AS MY SON RIDES IN THAT SIDE OF THE CAR AND IF THE DOOR WOULD BECOME UNLATCHED WHILE DRIVING HE COULD BE INJURED NOT TO MENTION CAUSING AN ACCIDENT AS I (THE DRIVER) ATTEMPT TO CONTROL/ASSESS THE PROBLEM AND PROTECT MY SON IN A MOVING VEHICLE. MY "DOOR OPEN" DASH LIGHTS ARE CONSTANTLY ON AND THIS IS A DISTRACTION WHILE DRIVING NOT TO MENTION WHEN I IGNORE THE LIGHTS BECAUSE OF THIS PERSISTENT PROBLEM, I MAY BE MISSING OTHER DOOR-OPEN ISSUES. THERE ARE ONLINE POSTS OF OTHER SIENNA OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. IS IT POSSIBLE TO URGE TOYOTA TO MAKE THIS OBVIOUS "LATCHING" DEFECT COVERED UNDER THE WARRANTY ENHANCEMENT PROGRAM OR TO RECALL AFFECTED VEHICLES? *TR

REAR PASSENGER SIDE POWER SLIDING DOOR STOPS WORKING ONCE IN A WHILE. IT WON'T OPEN OR CLOSE WHEN THE POWER DOOR BUTTON IS PRESSED. *TR

I AM ORIGINAL OWNER OF 2004 TOYOTA SIENNA XLE LIMITED AND BEEN ALWAYS GARAGED STARTED DEVELOPING CRACKS ON DASHBOARD ON THE DRIVER'S SIDE BY THE AC VENT AND ABOVE STEERING WHEEL. I AM CONCERNED ABOUT THIS CRACKS AS POTENTIALLY PREVENTING AIRBAGS FROM DEPLOYING PROPERLY OR MAY BE DEPLOYING PREMATURELY. *THIS IS SAFETY PROBLEM! DASHBOARD CRACKS WAS NOTICED AT 60,000 MILEAGE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THOUSANDS OWNERS OF TOYOTA SIENNA 2004 HAVE SAME PROBLEM WITH CRACKS ON DASHBOARD WITH SPREADING ALL OVER TO PASSENGER SIDE IN AIRBAG AREA- ?MANUFACTURER TOLD ME THAT I AM ONLY ONE HAVE THIS AND VAN IS OUT OF WARRANTY?. HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML * SQUEAKING NOISE COMING FROM UNDER VAN OR MOTOR - GASKET FOR CENTER PIPE WAS REPLACED BUT PROBLEM CAME BACK AND NOW ALSO WHEN THE AIR CONDITIONING IN USE MORE NOSE -THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED -$1500. * THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS IS SCRATCHING THE UPPER RIGHT CORNER OF BODY WHEN CLOSING AND ITS STARTED WHEN MILEAGE WAS ONLY 9,177. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGES WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED SHORTLY AFTER AND RECOMMENDED AGAIN TO REPLACE HINGES. ALSO POWER DOOR CABLE ASSEMBLIES DID FAIL AND WAS REPLACED I PAID FOR THE INSTALL AND REIMBURSED LATER , BUT MANUFACTURER DO NOT WANT TO REPLACE HINGES WHAT SHOULD BE PART OF POWER DOOR WARRANTY ENHANCEMENT . AGAIN THOUSANDS TOYOTA SIENNA OWNERS HAVE PROBLEM WITH SLIDING DOORS SCRATCHING UPPER CORNER WITH BODY RUST LATER AS RESULT ,TRANSMISSION LEAKS AND AC FAILURE BUT MANUFACTURER DENIED THE DEFECTS.THE APPROXIMATE CURRENT MILEAGE ON THIS IS VEHICLE 72,000.THIS IS A $38K LEMON ! *TR

DRIVERS SIDE LOW BEAM HEADLIGHT STOP WORKING. REPLACED HID BULB BUT STILL WILL NOT WORK. SWAPPED WITH PASSENGER'S SIDE TO CONFIRM THE BULB IS OK (IT IS). THERE IS A LOT OF CONDENSATION IN THE HEADLIGHT ASSEMBLY (DUE TO THE WEATHER STARTING TO COOL DOWN IN NORTHEAST). AFTER SEEING ALL THE COMPLAINTS ON THIS VERY ISSUE I AM NOW TRYING TO FIGURE OUT A NEXT STEP. THE DEALERSHIP WILL QUOTE ME THE $1K PLUS TO FIX THE HEADLIGHT ASSEMBLY (COMPLAINTS ON THIS ISSUE ARE RAMPANT ON VARIOUS SIENNA FORUMS ON THE INTERNET) SINCE THAT IS THE ROOT CAUSE OF THE PROBLEM. MY WIFE IS UPSET SINCE THIS A MAJOR SAFETY ISSUE IN THE WINTER. I WILL BE CALLING TOYOTA TO UNDERSTAND WHY THEY WILL NOT ACKNOWLEDGE A KNOWN DEFECT IN THE HEADLAMP ASSEMBLY ALLOWING CONDENSATION IN AND THE BULBS TO MALFUNCTION. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR WINDOW FAILED AND BECAME STUCK OPEN. THE CONTACT BEGAN TO SMELL SOMETHING BURNING IN THE AREA OF THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE MASTER SWITCH BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON HER VEHICLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

EVEN BEFORE 7-16-09, WITH THE MILEAGE ON MY 2004 TOYOTA SIENNA AROUND 59856, I COULD ALREADY BEGIN TO HEAR THE NOW FAMOUS CLICKING NOISE IN MY DRIVER'S SIDE DOOR POSITION LATCH. CLEARLY SERVICE REPS MUST HAVE HEARD THE NOISE AND KNOWN OF THE DANGERS OF FAILING WELDS ON THE LATCH, AND WHAT MIGHT HAPPEN IF IT BROKE COMPLETELY, SUCH AS UNCONTROLLED FULL SWING OF THE DOOR INTO PASSING TRAFFIC OR POSSIBLE DRIVER (MYSELF) FALLING OUT OF THE VEHICLE INTO TRAFFIC. ON EVERY SERVICE TRIP TO ST. AUGUSTINE TOYOTA SINCE 2008, I HAVE ASKED FOR A SAFETY INSPECTION FOR LONG TRIPS, AND NO ONE HAS MENTIONED THE WORSENING NOISE OR POTENTIAL PROBLEM WITH THE DOOR. IN THE ABSENCE OF WARNINGS FROM TOYOTA, MY SAFETY WAS COMPROMISED, FROM 2009 WHEN I BEGAN ASKING ABOUT THE INCREASING NOISE, AND AS RECENTLY AS MARCH 2012, WHEN THE CLICKING BECAME VERY ANNOYING. AT THIS POINT I LEARNED THAT TOYOTA WOULD BE HAPPY TO FIX THE PROBLEM FOR AROUND $400-$500 SINCE IT WAS NOW AFTER THEIR 5 YEAR AND 100,000 MILE WARRANTY POINTS. SO TOYOTA HAS THE STRATEGY OF "SAY-NOTHING", "DO-NOTHING", AND "LET THE BUYER BEWARE", AT THE RISK OF POSSIBLE DEATH TO LOYAL OWNERS, AND CERTAIN DAMAGE WHEN THE WELDS FAIL COMPLETELY. WHAT HAS HAPPENED TO TOYOTA? ARE THEY THAT CYNICAL ABOUT THEIR CUSTOMERS? *TR

1. RIGHT SIDE, PASSENGERS DOOR CAN NOT OPEN (JAM). 2. TAKE THE KEY OUT COMPLETELY, BUT VEHICLE (ENGINE) STILL RUNNING. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR FAILED. THE DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE A THE POWER DOOR CABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE VEHICLE WAS NOT WITHIN THE WARRANTY NINE YEAR PERIOD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 109,659.