2011 TOYOTA SIENNA Complaints

MY 12 YEAR OLD SON REACHED BACK FOR THE SEAT BELT FOR THE MIDDLE ROW SEAT BEHIND THE PASSENGER WHILE THE AUTOMATIC DOOR WAS CLOSING. HIS HAND BECAME TRAPPED BETWEEN THE DOOR AND FRAME AS THE AUTOMATIC DOOR SHUT. THE DOOR DID NOT RELEASE AUTOMATICALLY AND ONLY RELEASED WHEN HE USED HIS OTHER HAND TO PUSH THE "DOOR OPEN" BUTTON. UNFORTUNATELY HE SUFFERED A FRACTURE OF HIS 4TH RIGHT METACARPAL. WE ARE VERY CONCERNED ABOUT THE CLOSE PROXIMITY OF THE DOOR MECHANISM AND THE SEAT BELT, AND ALSO ABOUT THE LACK OF A SAFETY MECHANISM FOR AUTOMATIC SENSING/RELEASE. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS INJURED AND THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY TOOK THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE AIR BAG FAILURE. THE CONTACT STATED THAT A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 46,000.

I BOUGHT A BRAND NEW 2011 TOYOTA SIENNA XLE IN MAY OF 2011 FROM JAY WOLFE TOYOTA IN KANSAS CITY MO. AFTER 1000 MILES WITHIN LESS THAN A MONTH, STARTED HAVING BRAKE PROBLEMS. WHEN I PRESS THE BRAKE, IT WAS GLIDING, TAKING THE PADDLE TO THE FLOOR IN ORDER TO STOP THE VEHICLE EVEN AT SLOW SPEEDS. I WAS ENROUTE TO OMAHA FOR THE WEEKEND WITH MY FAMILY AND KIDS WHEN I STARTED HAVING THE BRAKE PROBLEM. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY TOOK 4 DAYS TO CHECK AND DETERMINE IT WAS AIR IN THE BRAKE SYSTEM. I AM SURE THERE WAS MORE TO IT BUT THAT IS ALL THEY SAID AND FIXED. ONE PERSON FROM CORPORATE WAS THERE AND TOLD US AND GUARANTEED THAT WE SHOULD NEVER SEE THIS PROBLEM AGAIN. NOW LESS THAN A YEAR AFTER AT 26000 MILES STARTED HAVING SAME ISSUES WITH BRAKE. NOW THE DEALERSHIP SAYS THERE MAY BE A LEAK IN THE BRAKE SYSTEM THAT MAY NOT HAVE BEEN LOOK AT BEFORE. I ADVISED THEM DUE TO SAFETY OF MY FAMILY AND MY KIDS AND OTHERS ON THE ROAD, I AM NOT TAKING THIS VEHICLE BACK AND I REQUESTED TO BE REPLACED WITH ANOTHER NEW VEHICLE SINCE THEY ARE AT FAULT BY SELLING ME A VEHICLE WITH A BRAKE PROBLEM AND BY NOT FIXING IT RIGHT IN THE FIRST PLACE. NOTING THAT TOYOTA HAVE HAD PROBLEMS WITH MANY CARS WITH BRAKE FAILURE IN THE PAST. PLEASE ADVISE ME WHAT I WOULD NEED TO DO IN ORDER TO GET MY VEHICLE REPLACED FOR THE SAFETY OF MY FAMILY AND KIDS SINCE I NO LONGER FEEL SAFE BEING IN THE CURRENT VEHICLE. THANK YOU, *TR

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V560000 (EQUIPMENT:OTHER:LABELS). THE CONTACT FOLLOWED THE INSTRUCTIONS LISTED IN THE RECALL NOTICE, BUT THE MANUFACTURER WAS YET TO RESPOND. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WOULD HAVE TO WAIT UNTIL LATER IN THE YEAR FOR THE CORRECT LABELING INFORMATION TO BECOME AVAILABLE. THE CONTACT WAS ALSO ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER WAS UNAWARE OF THE RECALL AND COULD NOT ASSIST. THE MANUFACTURER THEN ADVISED THE CONTACT TO WAIT UNTIL LABELING INFORMATION WAS SENT OUT TO CONSUMERS. THE FAILURE MILEAGE WAS 21,000. UPDATED 08-09-12 *BF THE CONSUMER WAS ADVISED ON 07/24/2012, BY TOYOTA CORPORATE OFFICE, THAT THERE IS NO REMEDY FOR THIS RECALL NOTICE AND NO ETA. UPDATED 08/09/2012 *JS

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE INTO A RESIDENTIAL DRIVE WAY, HE APPLIED THE BRAKES AND THERE WAS AN INCREASE IN THE ENGINE RPMS. THE CONTACT MENTIONED THAT HE HAD TO SHIFT INTO PARK IN ORDER TO STOP THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,000.

THE OPENING SEQUENCE OF POWER SLIDING DOORS ON BOTH SIDES OF THIS VEHICLE IS OUT-OF-SEQUENCE WHEN OPENED WITH THE DOOR HANDLE. WHEN USING DOOR HANDLE, THERE IS A LOUND NOISE WHEN DOOR FIRST OPEN, IT CAUSED BY THE MECHANICAL LATCH WERE NOT COMPLETLY OPEN BEFORE THE DOOR WAS PULLED BY DORR'S MOTOR. THIS PROLONGES "JERK" COULD EVENTUALLY CAUSE THE LATCH TO BREAK OR DEFECTED TO THE POINT IT CAN NOT FULLY LATCHED ON AND MAY CAUSE DOOR TO OPEN WHILE DRIVING. THIS PROBLEM IS NOT DETECTED IF DOOR OPENING USING REMOTE CONTROL OR INSIDE VEHICLE BUTTONS. *TT

I WAS STOPPED FOR A RED LIGHT AT A TRAFFIC LIGHT ON HIGHWAY 20 IN NICEVILLE, FL. I HAD MY RIGHT FOOT ON THE BRAKE WHEN I FELT THE VEHICLE ATTEMPT TO SURGE FORWARD AND I COULD HEARD THE ENGINE REV. I LOOKED AT THE TACHOMETER AND NOTICED THE ENGINE WAS AT 2000 RPM INSTEAD OF THE NORMAL IDLE OF APPROX 800 RPM. WHEN THE LIGHT TURNED GREEN, I DROVE AWAY AND THE VEHICLE DROVE NORMALLY. I DID NOT HAVE ANOTHER INCIDENT DRIVING HOME EVEN WHEN I STOPPED AT OTHER TRAFFIC LIGHTS. THIS IS THE SECOND OCCURRENCE OF THIS UN-COMMANDED ACCELERATION - THE OTHER TOOK PLACE LAST YEAR. *JB

2011 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES *TGW THE CONSUMER STATED THE VEHICLE CAME EQUIPPED WITH GOODYEAR EAGLE TIRES. ON MARCH 2, 2012, A 10,000 MILE SERVICE WAS PERFORMED. HOWEVER, SIX DAYS LATER, THE CONSUMER AND HER HUSBAND EXPERIENCED A BLOWOUT ON THE REAR PASSENGER TIRE. A NEW TIRE WAS PURCHASED ON MARCH 9, 2012. ON APRIL 28, 2012, THE CONSUMER AND HER HUSBAND EXPERIENCED ANOTHER BLOWOUT ON THE DRIVER'S SIDE FRONT TIRE. THE CONSUMER HAS SINCE REPLACED ALL OF THE TIRES WITH A DIFFERENT BRAND. *JB

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND DECELERATED TO 25 MPH BEFORE STALLING WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE VEHICLE WOULD ACCELERATE OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS TEST DRIVEN. THE DEALER WAS ABLE TO RECREATE THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 16,000.

THE VEHICLE CAUGHT ON FIRE AFTER DRIVEN FOR APPROXIMATELY 5 MILES AND PARKED FOR SEVERAL MINUTES. IT ONLY HAD ABOUT 6,100 MILES AND PURCHASED NEW 9 MONTHS AGO. THE FIRE CAUSED TOTAL LOSS TO THE VEHICLE AND EVERYTHING INSIDE INCLUDING THE CHILD SEATS AND STROLLER WAS PERMANENTLY DAMAGED BY HEAT AND SMOKE. ACCORDING TO THE INCIDENT REPORT FROM FIRE DEPARTMENT, IT APPEARS THAT THE FIRE IGNITED AT THE UPPER LEFT CORNER (PASSENGER SIDE) OF THE ENGINE BAY. NO EVIDENCE OR INDICATION OF INCENDIARY FIRE WAS FOUND. *TR