2011 TOYOTA SIENNA Complaints

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER AUTOMATIC SLIDING DOORS WOULD FAIL INTERMITTENTLY. THE DRIVER SIDE SLIDING DOOR WOULD OFTEN CLOSE INDEPENDENTLY WHILE THE CONTACT WAS STANDING IN THE DOORWAY. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE FURTHER INSPECTED BY AN ENGINEER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900. UPDATED 03/29/11 *BF UPDATED 05/02/11

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT UPON OPENING THE PASSENGER SLIDING DOOR HE HEARD A LOUD POPPING NOISE. HE ALSO NOTICED THAT THE DRIVERS SIDE SLIDING DOOR WAS ALSO MAKING THE SAME NOISE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT THEY WERE AWARE OF THE FAILURE, BUT THEY DO NOT HAVE A CURRENT REPAIR FOR IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

5 MONTH OLD TOYOTA SIENNA 2011 STALLED AFTER THE LIGHTS INSIDE THE DASHBOARD (CONTROL PANEL) STARTED BLINKING AND THEN WOULD NOT START AGAIN. IT WAS TOWED TO THE DEALER ON 12/22/2010. DEALER INITIALLY (ON 12/27/2010) SAID IT IS DUE TO WATER DAMAGE AND ENGINE HAS TO BE REPLACED. DEALER WAS NOT ABLE TO FIND ANY EVIDENCE OF SIENNA BEING SUBMERGED IN WATER (AS IT DID NOT GO INTO ANY BIG PUDDLE OR DEEP WATERS). I OPENED A CASE WITH TOYOTA ON 12/28/2010. I WAS IN TOUCH WITH TOYOTA DEALER BUT CASE MANAGER AT TOYOTA INFORMED THAT THEY WERE UNABLE TO REACH/SPEAK TO THE DEALER FOR 2 DAYS EVEN THOUGH THEY ARE BOTH IN CALIFORNIA. SHE INFORMED ME THAT THEIR POLICY IS TO CONCUR WITH DEALER WITHOUT EVEN LOOKING AT THE REPORT OR TALKING TO THEM AND THEY WOULD NEITHER INVESTIGATE NOR INSPECT. MY INSURANCE COMPANY (AAA) PERFORMED VISUAL INSPECTION AND FOUND TOO MANY METAL PIECES INSIDE THE ENGINE. INSURANCE COMPANY ALSO FOLLOWED UP WITH DEALER AND INFORMED THERE ARE OTHER CASES WHERE THEY HAD SEEN SIMILAR ISSUE WITH TOYOTA SIENNA 2011 AND THIS DOES NOT SEEM TO BE A WATER DAMAGE. THERE HAS BEEN NEITHER AN EXPLANATION NOR A FOLLOW-UP FROM TOYOTA AS TO WHAT THE CAUSE WAS. DEALER REPORTED BACK ON 01/04/2011 AND INFORMED ME THAT IT MIGHT BE A MECHANICAL FAILURE AND TOYOTA WILL FIX IT. I AM NOW CONCERNED ABOUT THE SAFETY OF MY FAMILY AND ANYONE WHO DRIVES SIENNA. WHAT IF STALLS IN THE MIDDLE OF FREEWAY ? WHAT IF THIS HAPPENS AGAIN ? WORRIED AND TENSED OWNER OF TOYOTA SIENNA 2011.

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE VEHICLE WOULD SWITCH TO THIRD GEAR WITHOUT WARNING INTERMITTENTLY, MAKE A LOUD NOISE, AND THREE ALERTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL; THESE LIGHTS WERE A SKIDDING SIGNAL, EXCLAMATION MARK, AND A SIGNAL THAT ADVISES THE CONTACT TO NOTIFY THE DEALER. WHEN ATTEMPTING TO DRIVE BEYOND 55 MPH, THE RPM METER MOVED TO THE RED ZONE AND MADE A LOUD NOISE. THE DEALER MADE TWO ATTEMPTS TO DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO SAY WHAT THE DEALER DID WHEN THE VEHICLE WAS TAKEN IN; HOWEVER THE PROBLEM OCCURRED THE NEXT DAY AFTER THE VEHICLE WAS RETURNED TO THE CONTACT FROM THE DEALER. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 2,400. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

VAN JUST WON'T START. IT CRANKS OVER BUT WON'T START, AFTER TENS MINUTES IT STARTED UP FINE. VAN HAS ONLY 510 MILES. AT 5500 MILES VEHICLE AGAIN CRANKED BUT WOULD NOT START. AFTER IT STARTED, IT RAN ROUGH AND DIED AT TIMES, TOOK IT TO DEALER BUT THEY CAN NOT FIND PROBLEMS. VEHICLE RUNS FINE, AT ABOUT 5700 VEHICLE RUNS ROUGH AND DIES AT STOP LIGHTS, TOOK BACK TO DEALER THIS TIME THEY SAY IT WAS A BAD COMPUTER, TOYOTA TOOK CARE OF IT, A FEW THOUSANDS MILES LATER SAME PROBLEMS RUN ROUGH AT TIMES AND WON'T START, TOOK TO DEALER, CAN NOT FINE PROBLEMS, VEHICLE RAN FINE, NOW AT 10500 MILES SAME PROBLEMS AGAIN RAN ROUGH AND DIE AT STOP LIGHT, BUT RAN FINE JUST A FEW MINUTES LATER, DROVE HOME NEXT DAY ,IT WON'T START. TOW TO DEALER THEY SAY IT HAS SOME MOISTURE IN THE COMPUTER.

2011 SIENNA XLE FRONT PASSENGER AND MIDDLE ROW SEAT BACKS ARE NOT SECURE. THERE IS PLAY AND MOVEMENT IN THE SEAT BACK MECHANISM TO GIVE THE ILLUSION THAT THE ENTIRE SEAT IS SLIDING FORWARD WHEN YOU APPLY THE BRAKES. *TR

WE RECENTLY PURCHASED A BRAND NEW 2011 TOYOTA SIENNA XLE AWD WITH AN OPTIONAL PACKAGE THAT INCLUDES FLOOR MATS. AFTER ARRIVING HOME, I REALIZED THAT THE DRIVERS FLOOR MAT WAS NOT SECURED TO THE VEHICLE, AND NO FASTENERS WERE PRESENT THAT WOULD ENABLE ME TO SECURE THE FLOOR MAT. THE FLOOR MAT ITSELF AND THE UNDERLYING CARPET BOTH CONTAIN RIVETS WITH THROUGH HOLES, BUT THAT IS NOT SUFFICIENT TO ATTACH THE TWO. SOME SORT OF SCREW / CLIP / BOLT / ETC IS NEEDED AND IS MISSING. THE FLOOR MAT DOES HAVE A WARNING TAG SAYING THAT IT IS SUPPOSED TO BE SECURED. GIVEN THE ATTENTION TO FLOOR MAT ISSUES IN TOYOTA VEHICLES, I AM VERY SURPRISED THAT THE VEHICLE COULD LEAVE THE FACTORY AND THE DEALERSHIP LIKE THIS.

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE THE CONTACT PLACED THE VEHICLE IN REVERSE, THE VEHICLE WOULD NOT MOVE. THE CONTACT DID NOT HAVE THE BRAKES ENGAGED BUT THE REAR BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE SENSOR. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,600.

HAD TO PUSH BRAKE PEDAL TO THE FLOOR IN ORDER TO STOP 2011 TOYOTA SIENNA XLE. GATEWAY TOYOTA REPLACED THE MASTER CYLINDER ON FRIDAY NOVEMBER 19TH. DRIVING VEHICLE ON MONDAY NOVEMBER 22ND PEDAL WENT TO THE FLOOR AGAIN, DIFFICULT TO STOP. TOYOTA SCHEDULED TO REPLACE MASTER CYLINDER AGAIN ON NOVEMBER 23RD. VEHICLE ONLY HAS 5,300 MILES ON IT. *TR

TL*THE CONTACT WAS DRIVING A 2011 TOYOTA SIENNA. WHILE DRIVING 20 MPH ATTEMPTING TO APPLY THE BRAKE PEDAL, IT EXTENDED TO THE FLOOR; HOWEVER, THE VEHICLE DID NOT STOP. HE CONTINUED TO APPLY THE BRAKES AND EVENTUALLY THEY STARTED WORKING PROPERLY. TWO DAYS LATER WHILE DRIVING THE VEHICLE AND DEPRESSING THE BRAKES THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE FIFTEEN ERROR CODES INFORMING THEM TO CONTACT THE MANUFACTURERS ENGINEERING DEPARTMENT. THE DEALER INFORMED HER THAT THERE WAS A METAL BRACKET THAT COVERED THE BRAKE SENSOR AND WHEN THE BRAKES WERE DEPRESSED THE SENSOR INFORMED THE COMPUTER TO TURN ON THE HYDRAULIC BRAKES IN ORDER FOR THE BRAKES TO FUNCTION NORMALLY. THE METAL BRACKET ON THE VEHICLE WAS DAMAGED; THEREFORE, THE COMPUTER DID NOT WORK PROPERLY. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER SINCE THEY WERE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS RETURNED TO THE DEALER WHO EXCHANGED BACK HER OLD VEHICLE TO HER. THE FAILURE MILEAGE WAS 3,900.