2004 TOYOTA SIENNA Complaints

POWER LOCKED UP DUE TO METAL WIRE CONNECTING IT TO THE MOTOR IS SHREDDED. THE METAL WIRE HAS SOME BLACK COATING THAT HAS WORN OFF AND THE METAL EXPOSED LOOKS RUSTED AND CAUSED IT TO BREAK. THE DOOR CAN ONLY OPEN PARTIALLY CAUSING INGRESS ISSUES. *TR

STEERING WHEEL BECAME HARD TO TURN AND ERRATICALLY JUMPED WHEN TURNED. DEALER REPLACE STEERING SHAFT AND INDICATED IT WAS CLOSE TO A CATASTROPHIC FAILURE. *TR

CABLE SNAPPED ON RIGHT HAND POWER SLIDING DOOR OPENER. THE CABLE PROTECTIVE COATING HAD SHOWN SIGNS OF CRACKING AND ALLOWING THE CABLE TO RUST AND ULTIMATELY FAIL.. THE DOOR WOULD NOT OPEN AND CLOSE PROPERLY UNTIL THE CABLE WAS CUT. THE COST TO REPAIR THIS THROUGH THE DEALER IS APPROXIMATELY $1800! THE PART ALONE IS $1200! THE FACT THAT THERE IS A RECALL FOR "RUSTED TIRE CABLE" THAT PRESENTS A HAZARD, LEAVES ME TO BELIEVE THAT TOYOTA DID NOT ADEQUATELY TEST THEIR CABLES THAT ARE EXPOSED TO ROAD SALT CONDITIONS. I WOULD HAVE NO PROBLEM REPLACING THE FAULTY COMPONENT IF THE PRICE WAS SOMEWHAT REASONABLE.. *TR

DASHBOARD IS CRACKED IN MULTIPLES PLACES, AND I AM CONCERNED THAT THIS WOULD ALLOW THE AIR BAGS TO DEPLOY UNINTENTIONALLY HENCE CREATING AN ACCIDENT. THE SITUATION WITH THE CRACKS CONTINUES TO THE EXTENT THAT THERE ARE CRACKS ACROSS THE WHOLE DASHBOARD, AGAIN IN MULTIPLE PLACES. *TR

PLEASE NOTE THAT THE DOOR HINGES ARE NO LONGER WELDED. ACCORDING TO 3 REPAIR CENTERS AND TOYOTA DEALER STATED THAT THIS HAS BEEN A COMMON REPAIR BUT THAT MY CAR IS NO LONGER UNDER WARRANTY. THIS IS A DEFECT AS THE AUTO SHOP THAT I AM SPEAKING WITH REGARDING MY CAR HAS HAD ABOUT 3 TO 4 VANS (INCLUDING MINE) WITH THIS ISSUE. MY REPAIR WILL COST APPROXIMATELY $315 PLUS OR MINUS. TOYOTA SHOULD HAVE A RECALL ON THIS INSTEAD OF JUST LABELING AND CATEGORIZING IT AS "SERVICE BULLETIN" INSTEAD OF A "RECALL". THERE ARE MULTIPLE ODI CASES LISTED IN THIS WEBSITE. WHAT ARE WE GOING TO DO ABOUT THIS ISSUE? I HAVE TAKEN GOOD CARE OF MY CAR AND FEEL I DO NOT HAVE TO BE RESPONSIBLE FOR REPAIRS OUT OF MY CONTROL. BOTH FRONT DOORS SHOULD BE SERVICED UNDER A RECALL NOTIFICATION. THANK YOU, *TR

DRIVER'S SIDE SLIDING DOOR CABLE IS FRAYED AND HAS APPARENTLY JAMMED THE MECHANISM SUCH THAT THE DOOR IS STUCK HALF-OPEN (I'M AN OPTIMIST OR I'D HAVE SAID HALF-CLOSED). *TR

THE DRIVERS SIDE SLIDING DOOR FAILED IN THE OPEN POSITION DUE TO A CORRODED/PARTED WIRE IN THE DOOR MOTOR ASSEMBLY. THE DOOR WOULDN'T CLOSE AND VAN HAD TO BE TRANSPORTED TO THE DEALER FOR REPAIR. THE PASSENGER SIDE DOOR EXPERIENCED A SIMILAR FAILURE IN MID 2011. THIS IS AN UNSAFE, BUT ALL TOO COMMON PROBLEM WITH TOYOTA SIENNAS. *TR

THE POWER SLIDING DOOR ON THE PASSENGER SIDE STOPPED WORKING. THE BUTTONS DO NOT OPEN OR CLOSE THE DOOR. THE DOOR IS SO HEAVY THAT IT CANNOT BE OPENED OR CLOSED EASILY. THE CABLE THAT MOVES THE DOOR SNAPPED AND VISIBLE (HANGING OUTSIDE THE BODY). WE HAD THE EXTENDED WARRANTY FOR 7 YEARS AND THE CAR WAS SERVICED REGULARLY, BUT THIS PROBLEM OCCURRED AFTER THE EXTENDED WARRANTY EXPIRED. THE DEALER SAYS THE WHOLE MOTOR, NOT JUST THE CABLE, SHOULD BE REPLACED, ASKING FOR MORE THAN $1500 FOR PARTS AND REPAIR. SNAPPED CABLE, LOOSE AND VISIBLE MOVING PARTS OUTSIDE THE BODY OF THE VAN, AND A HEAVY AND HARD TO OPERATE "POWER" DOOR PRESENT A SAFETY PROBLEM, ESPECIALLY WITH THE KIDS GOING IN AND OUT OF THE PASSENGER SIDE SLIDING DOOR. I WOULD APPRECIATE IT IF YOU COULD TAKE A CLOSER LOOK AT THE ISSUE AND HAVE TOYOTA OWN UP TO ITS DESIGN PROBLEMS. THIS ISSUE HAS ITS OWN FORUMS ONLINE, HAS ITS OWN FACEBOOK PAGE AND IT SEEMS THAT TOYOTA WILL NOT LISTEN ONE CUSTOMER AT A TIME. *TR

DASHBOARD DEFECT INTERFERENCE WITH AIRBAG DEPLOYMENT - DUE TO MANUFACTURER DEFECT THE DASHBOARD HAS MANY LONG CRACKS THAT EXTEND FROM THE A/C VENTS AND GLOVE BOX ACROSS SECTIONS OF THE DASH, INCLUDING AROUND THE AIRBAG. I AM FEARFUL THAT IN THE EVENT OF A CRASH THE AIRBAG WOULD NOT DEPLOY AS DESIGNED, DUE TO THE DEFECTIVE DASHBOARD. AS OF YET THERE HAS BEEN NO RECALL OR MANUFACTURER AMENDS TO THIS PROBLEM. IT IS A SERIOUS SAFETY CONCERN TO ME DUE TO INTERFERENCE WITH THE PROPER FUNCTIONING OF THE AIRBAG. *TR

ELECTRICAL MOTOR AND CABLE THAT CONTROLS SLIDING DOOR (DRIVER SIDE) HAS CORRODED AND BROKEN. DOOR INOPERABLE POSING SAFETY CONCERN. *TR