2004 TOYOTA SIENNA Complaints

BEGINNING AT ABOUT 40.000 MILES THE VINYL COVER OF THE DASH-BOARD BEGAN TO DEVELOP FINE CRACKS. THESE WERE POINTED OUT TO THE DEALER, BUT THE WARRENTY HAD EXPIRED, SO REMEDIAL ACTION WAS NOT OFFERED.. *TR THE CRACKS HAVE NOW DEVELOPED INTO A MAJOR DETERIATION OF THE ENTIRE DASH BOARD , ESPECIALLY THE AREA OVER THE PASSENGER AIR-BAG.IT APPEARS THE PROBLEM IS CAUSED BY THE LOSS OF PLATSICIZER FROM THE VINYL, RESULTING IN A BRITTLE COVER. WE ARE VERY CONCERNED FROM A SAFETY VIEWPOINT, THAT IF THE AIRBAG DEPLOYS, THE FRAGMENTS OF BRITTLE VINYL WILL PRECEED THE THE AIRBAG, STRIKING THE RIGHT FRONT PASSENGER IN THE FACE. TOYOTA COMPANY HAS REFUSED TO COSIDER MY REQUEST FOR REPLACEMENT. MY CASE NUMBER WITH THEM IS: 1109200414 WE REQUEST YOUR OPINION ON THIS MATTER.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS CRACKED ACROSS THE FRONT. THE DEALER WAS NOTIFIED AND OF THE FAILURE WHO REFERRED HER TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. NO OTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

POWER SLIDING PASSENGER DOOR NO LONGER OPERATES WITH THE KEYFOB REMOTE, OR THE DOOR SWITCHES. THE DOOR WILL OPEN IF THE HANDLES ARE USED TO DISENGAGE THE DOOR. *KB

THE VEHICLE STABILITY CONTROL HAS BEEN ENGAGING WHEN IT SHOULD NOT BE. WHILE DRIVING AT MODERATE SPEEDS, INTO A SLIGHT TURN, THE VSC ENGAGES FOR A FEW SECONDS SLOWING DOWN THE CAR. IT HAS BEEN DOING THIS NOW FOR THE PAST FEW MONTHS WHILE DRIVING AT MODERATE SPEEDS WHEN IT SHOULD NOT BE ENGAGING. IT IS A LITTLE DISCONCERTING WHEN THIS HAPPENS BEING I KNOW THAT IT SHOULD NOT BE DOING THIS AT THAT TIME. *TR

THE PASSENGER SIDE SLIDING DOOR HAS A MIDDLE HINGE THAT NOW SAGS AND PREVENTS THE DOOR FROM CLOSING OR OPENING PROPERLY. OFTEN, THE PASSENGER SIDE IS THE SAFEST SIDE TO EXIT THE VAN, AND WITHOUT THIS DOOR OPENING OR CLOSING PROPERLY, THE MORE DANGEROUS DRIVER'S SIDE DOOR MUST BE USED. *TR

POWER SLIDING DOOR OF TOYOTA SIENNA LE 2004 FAILS TO OPEN. HAPPENED WHEN CAR BATTERY RAN OUT OF POWER. AFTER BATTERY WAS CHARGED BY AN AAA MECHANIC WITH JUMPER CABLES, POWER DOOR COULD OPEN AND CLOSE AGAIN. AFTER DRIVING THE VAN FOR A FEW MILES, POWER DOOR STARTED OPENING AND CLOSING BY ITSELF. VERY, VERY DANGEROUS AS VAN WAS BEING DRIVEN ON A BUSY HIGHWAY. AFTER I PULLED UP ON THE SIDE ROAD, POWER DOOR KEPT OPENING AND CLOSING, BUT NOT GETTING SUCCESSFULLY CLOSED BY ITSELF. I HELPED THE DOOR CLOSE SUCCESSFULLY BY PUSHING IT FULLY TO CLOSED POSITION. DOOR IS STUCK IN CLOSED POSITION SINCE. ELECTRONIC CONTROLS AND MANUAL KNOBS DON'T MANAGE TO OPEN THE DOOR. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DECELERATING TO 10 MPH, THE VEHICLE WOULD STALL BEFORE ACCELERATING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DEALER STATED THEY COULD NOT FIND A PROBLEM WITHIN THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC ACKNOWLEDGED THE FAILURE BUT COULD NOT IDENTIFY THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

6/13/2011 I BROUGHT MY 2004 TOYOTA SIENNA TO THE CEDAR RAPIDS TOYOTA TO CHECK THE ELECTRICAL RIGHT SLIDING DOOR AS IT WAS HARD TO OPEN USING THE ELECTRICAL SYSTEM AND MANUALLY. TOYOTA APPLIED WHITE GREASE AND THE DOOR WAS LESS HARD TO OPEN. NO ELECTRICAL CHECK WAS PERFORMED. 7/9/2011 THAT SAME DOOR WOULD NOT OPEN ELECTRICALLY AND, WHILE OPENING IT MANUALLY, THE DOOR MADE A STRANGE NOISE; THEN, THE REAR QUARTER GLASS OF THE WING WINDOW SHATTERED. THE ELECTRICAL SLIDING DOOR STAYED STUCK IN A SEMI-OPEN POSITION. BEING LATE SATURDAY, IT COULD NOT BE REPAIRED AND HAD TO DRIVE HOME WITH THAT DOOR OPEN, SHATTERED GLASS ALL OVER THE FLOOR AND SEATS AND THE DEAFENING BEEPING AUTOMATIC SOUND/SIGNAL THAT INDICATING A DOOR IS OPEN. 7/11/2011 THE CAR IS TAKEN TO TOYOTA OF FORT WORTH. A SUPERVISOR WAS CALLED IN AND, DESPITE NO INVESTIGATION WHATSOEVER, THE CONCLUSION WAS THAT NOTHING COULD BE DONE AND THAT I SHOULD BRING THE CAR TO A BODY SHOP BECAUSE IT DIDN''T LOOK LIKE A MECHANICAL/ELECTRICAL FAILURE. I TOOK THE CAR TO THE BODY SHOP (STERLING FORT WORTH.) ONCE THE DOOR WAS STRIPPED OF ITS COMPONENTS, THE BODY SHOP FOUND THAT THE DOOR''S POWER SLIDE CONTROL MOTOR WAS NOTICEABLY CHAFED WITH CABLES LINKING THE MOTOR TO THE DOOR ALL TWISTED. THE MOTOR WAS REPLACED BUT THE ISSUE RECURRED AND ALSO THE SECOND MOTOR SHOWED CHAFING AND TWISTING, NOT ALLOWING THE DOOR TO WORK. THE BODY SHOP CONCLUDED THAT THE CAUSE OF THE PROBLEM IS THE SLIDING DOOR CONTROL MODULE WHICH CONTROLS THE MOTOR. FOR SAFETY REASONS I AGREED WITH THE BODY SHOP TO DISCONNECT THE MOTOR TO ALLOW THE MANUAL USE OF THE DOOR. BOTH BODY SHOP AND TOYOTA CONCLUDE THAT THE ISSUE CANNOT BE RESOLVED BECAUSE OF A DESIGN FLAW WHICH DOES NOT ALLOW FOR THE INSTALLATION HOLES OF THE MODULE TO LINE-UP WITH THE DOOR. TOYOTA SPECIFIED IT DOES NOT HAVE A MANUAL OR A DESIGN TO SHARE WITH ANYONE TO FIX THE ISSUE. *TR

ELECTRIC SLIDING VAN DOOR HAS FAILED ON PASSENGER SIDE, WILL NOT OPEN OR CLOSE. MANUAL SLIDING SIDE DOOR ON DRIVER SIDE IS VERY DIFFICULT TO OPEN AND CLOSE. VERY DANGEROUS IN EVENT OF CRASH OR FIRE. DEALERSHIP ESTIMATES OVER $1000 TO FIX. THERE ARE OVER SIX HUNDRED SIMILAR COMPLAINTS AT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EB3FD/600 PLEASE HELP. THANK YOU. *TR

DASH IS CRACKING AND IT HAS BEEN PARKED IN THE GARAGE EACH NIGHT THE ENTIRE TIME SINCE WE PURCHASED IT NEW. NO CARE OR CONCERN FROM TOYOTA ABOUT THE SAFETY OF THE AIRBAGS ABILITY TO PERFORM WITH THE DASH IN THIS CONDITION. VERY DISPLEASED WITH THE LACK OF CONCERN FOR THE WELFARE OF MY FAMILY AND ALL PASSENGERS. *TR