2012 TOYOTA SIENNA Complaints

STEERING KNOCK IS EXPERIENCED AT SPEEDS OF APPROXIMATELY 35MPH AND LESS WHENEVER STEERING LEFT OR RIGHT. THIS CONDITION WAS FIRST NOTICED AT APPROXIMATELY 80K MILES AND HAS GOTTEN WORSE OVER THE NEXT 50K MILES. THE KNOCK IS NOT ONLY FELT IN THE STEERING WHEEL, BUT IT HAS BECOME AN AUDIBLE NOISE AS WELL. I'VE READ SEVERAL COMPLAINTS WHERE DEALERS HAVE FIXED THIS KNOWN PROBLEM, HOWEVER I HAVEN'T SEEN ANY RECALLS ON THIS OR ANY INFORMATION FROM TOYOTA STATING THAT THIS IS A KNOWN CONDITION AND IS SAFE TO CONTINUE OPERATION. UNTIL TOYOTA ACKNOWLEDGES THIS AS A KNOWN PROBLEM AND DETERMINES WHETHER OR NOT IT IS A SAFETY ISSUE, THEN I'LL CONTINUE TO OPERATE MY 2012 SIENNA WITH THE UNDERSTANDING THAT IT IS SAFE TO OPERATE AND JUST PUT UP WITH THE KNOCK. IT WOULD CERTAINLY BE GREAT IF TOYOTA WOULD AT LEAST PUT ITS CUSTOMER'S MIND AT EASE BY AT LEAST MAKING A STATEMENT ABOUT THE CONDITION AND WHETHER IT IS SAFE TO CONTINUE OPERATION OF VEHICLES WITH THIS CONDITION.

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA WAS CALLED AT 239-321-5413 AND STATED THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

THE VEHICLE MADE THUMPING / POPPING NOISE WHEN TURNING STEERING - MOSTLY TURNING LEFT, BUT NOT EXCLUSIVE TO LEFT TURNS. THE SOUND WAS RECOGNIZABLE MORE DURING LOWER SPEEDS, AND LESS NOTICEABLE AT HIGHER SPEEDS. THIS WENT ON FOR A COUPLE OF MONTHS, AND FEARING SAFETY ISSUES AND LOSS OF STEERING, I GOT IT FIXED AT THE DEALERSHIP. THE DEALERSHIP REPLACED THE STEERING MID-SHAFT AND HAD TO PERFORM THE ALIGNMENT AT A COST OF APPROX $650. IT HAS BEEN 3 WEEKS SINCE, AND THE ISSUE HAS NOT OCCURRED AGAIN.

A FEW WEEKS AGO I RECEIVED A REMEDY NOTICE SAFETY RECALL # 16V-858. AND WENT ONLINE TO SCHEDULE AN APPOINTMENT FOR NOV 27 2017. SARA CALLED FROM TOYOTA AND SAID SHE CAN ONLY SCHEDULE AT THE EARLIEST APPOINTMENT IS JAN 16 2019. PER SAFERCAR.GOV SITE "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. SO IAM FILING AN ONLINE COMPLAINT WITH NHTSA. TOYOTA SAID THEY HAVE TO FIX LOTS OF CARS SO THAT IS WHY THE EARLIEST APPOINTMENTS IS 2019. WHY DOES IT TAKE OVER A YEAR TO FIX A RECALL ISSUE , AN ISSUE WHICH CAN HARM OR KILL MY PASSENGERS(KIDS). TOYOTA HAS ALL THE PARTS BUT CANNOT FIX IT ASAP. THEY EVEN SAID TO CHECK OTHER DEALERS FOR EARLIER APPOINTMENT. IF THEY CANNOT FIX IT ASAP WHY DOES OTHER DEALERS WHO ALSO SELL LOTS OF TOYOTA VEHICLES WILL BE ANY FASTER. SO MY COMPLAINTS IS DOES IT TAKE ONE DEATH OR 100 OR 1000 DEATH FOR THEM TO EXPEDITE THE RECALL FIX. "TIMELY MANNER" PER SAFERCAR.GOV DOES THAT MEAN OVER A YEAR TO FIX A RECALL. IF A RECALL WAS SEND TO YOU THAT CAN FIX THE ISSUE AND PROTECT YOUR FAMILY AND THEY TOLD YOU THEY CANNOT FIX THE ISSUE FOR AT LEAST ANOTHER 416 DAYS, WOULD YOU THINK THAT IS A "TIMELY MANNER" IF YOUR FAMILY'S LIVES MEAN ANYTHING TO YOU THEN YOU AND ANY REASONABLE PERSON WOULD NOT THINK 416 DAYS IS A "TIMELY MANNER" WILL THIS COMPLAINT BE HEARD AND RESOLVED OR WILL THE BIG CORPORATIONS PRETTY MUCH RUN THE GOVERNMENT AS USUAL. CAN YOU HELP AT ALL?

1) POWER SLIDING DOOR OPENED WHILE DRIVING; 2) STRER WHEEL ALWAYS STAY ON RIGHT. I TOOK MY VAN TO DELAER (MARK JACOBSON) AND THEY HAVE NOT FIXED THE SLIDING DOOR AFTER I REPORT THE PROBLEM WITH SLIDING DOOR. AFTER I STARTED SEARCHING ON INTERNET AND FOUND THAT THERE IS RECALL ALSO. I CALLED THEM THERE IS A RECALL BUT THEY DID NOT DO ANYTHING. RECALL DATE: NOVEMBER 22, 2016 DEALER REFERENCE ID: G04 NHTSA RECALL ID: 16V858

WE DO NOT USER THE PASSAGES SIT BECAUSE WE HEAR A NOISE IN SIDE THE BOX OF AIR BAG

RE: TSB # T-SB-0045-14 REV2 SEPTEMBER 19, 2017 FRONT BRAKE VIBRATION WE HAVE BEEN HAVING A FRONT BRAKE VIBRATION PROBLEM SINCE JUNE OF 2016. WE HAVE SPENT MONEY ON NEW BRAKES, ROTORS, CALIPERS, AND TIRES, ALL TO TRY TO STOP THE PROBLEM. JUST A COUPLE WEEKS AGO THE TSP REFERENCED ABOVE WAS BROUGHT TO OUR ATTENTION. WE HAVE BEEN TO OUR LOCAL TOYOTA DEALER AND HAVE BEEN IN CONTACT WITH TOYOTA AND ARE NOT SATISFIED WITH THE RESPONSE. THEY SAY IT IT NOT A SAFETY ISSUE, BUT HOW CAN OVERHEATING BRAKES NOT BE A SAFETY ISSUE? WE WOULD APPRECIATE YOUR LOOKING INTO THE PROBLEM. WE ARE FACING PAYING HUNDREDS OF DOLLARS TO FIX THE PROBLEM THAT THEY SHOULD BE RESOLVING.

WE HAVE 54K MILES ON OUR VAN AND HEARD A KNOCKING NOISE WHEN WE WOULD MAKE A TURN (RIGHT OR LEFT). I BROUGHT TO DEALERSHIP AND THEY SAID WE NEEDED TO REPLACE THE INTERMEDIATE STEERING SHAFT. THE COST WAS $750. I LOOKED ONLINE AND SEE PREVIOUS RECALLS FOR TOYOTA FOR THIS SAME PROBLEM. I ALSO SEARCHED AND FOUND SEVERAL COMPLAINTS ABOUT THIS SAME PROBLEM WITH NEWER YEAR SIENNAS LIKE MINE. THIS IS OBVIOUSLY A DEFECT THAT IS STILL IMPACTING TOYOTA AND CONSUMERS. TOYOTA WAS NOT WILLING TO LISTEN TO OUR PROBLEM OR HELP IN ANY WAY.

THERE IS A RATTLING THAT COMES FROM THE 2ND ROW SEATS. IT IS LOUD AND DRIVING ME CRAZY. I SEE HUNDREDS OF COMPLAINTS ON TOYOTA FORUMS BUT TOYOTA WILL NOT ACKNOWLEDGE THE ISSUE, SOUNDS LIKE I AM DRIVING A CLUNKER INSTEAD OF A $35,000 CAR. I PURCHASED NEW AND THIS HAS BEEN GOING ON FOR SEVEAL YEARS

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 35 MPH, THE STEERING WHEEL BEGAN TO JERK LEFT AND RIGHT INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ORLAND TOYOTA, 8505 W. 159TH STREET, TINLEY PARK, IL 60487) WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.