2004 TOYOTA SIENNA Complaints
View complaints related to 2004 TOYOTA SIENNA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,990 complaints submitted for the 2004 TOYOTA SIENNA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 TOYOTA SIENNA- COLUMBIA, MD
TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE MOTOR CABLE FOR THE PASSENGER SIDE SLIDING DOOR FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE MOTOR ASSEMBLY UNIT FAILED AND WOULD NEED TO BE REPLACED. THE DOOR WAS NO LONGER OPERABLE BECAUSE THE DEALER STATED THAT IT WAS OPENED, IT WOULD CAUSE FURTHER DAMAGE. THE DEALER DID NOT GIVE A CAUSE FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 TOYOTA SIENNA- DIXON, IL
THE 2004 TOYOTA SIENNA XLE VAN THAT WE OWN HAS TWO POWER SLIDING DOORS. THE CABLE TO THE PASSENGER DOOR SNAPPED PREVENTING THE DOOR FROM FUNCTIONING AS IT SHOULD. THE MOTOR ON THE DOOR IS STILL IN WORKING ORDER, BUT YOU CANNOT REPLACE JUST THE CABLE, YOU MUST REPLACE THE ENTIRE UNIT INCLUDING THE MOTOR AT $1200. WE CONVERTED THE DOOR TO A MANUAL DOOR AND THAT WORKED FOR ABOUT 2 WEEKS. THE DOOR STOPPED FUNCTIONING ENTIRELY AND WE ARE NO LONGER ABLE TO OPEN THE PASSENGER SLIDING DOOR ON OUR VEHICLE. THIS IS A POTENTIAL SAFETY RISK TO US AS WE HAUL OUR 3 CHILDREN IN THE BACK OF THE VAN. FOR EXAMPLE, WHEN FUELING THE VEHICLE, THE DRIVER SIDE SLIDING DOOR IS INOPERABLE AND IN THE EVENT OF A FIRE, THE CHILDREN WOULD BE TRAPPED IN THE BACK OF THE VEHICLE. WE HAVE HAD VERY LITTLE LUCK IN FINDING A USED PART AND WILL HOPEFULLY BE GETTING A NEW PART TO FIX THE PROBLEM IN THE NEAR FUTURE. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- ROCHESTER, NY
I OWN A 2004 TOYOTA SIENNA WITH POWER SLIDING DOORS. THE CABLE ON MY DRIVER'S SIDE DOOR SNAPPED, CAUSING THE DOOR TO NOT BE ABLE TO CLOSE. MY HUSBAND SAT IN THE BACK SEAT AND HELD THE DOOR SHUT WHILE WE DROVE IT TO THE SERVICE CENTER. THE REPAIR WAS ESTIMATED TO BE AROUND $1500, SO WE HAD THEM DISABLE THE POWER FEATURE AND WE NOW USE THE DOOR MANUALLY. THIS CABLE SNAPPING ON 2004 SIENNA VEHICLES IS A KNOWN PROBLEM WHICH THEY REFUSE TO ISSUE A RECALL FOR. THE SLIDING DOORS ARE POORLY DESIGNED AND DANGEROUS. I CURRENTLY DRIVE A NEWBORN AND A TODDLER AROUND IN MY SIENNA AND I DON'T TRUST THE DOORS THAT ARE SUPPOSED TO PROTECT THEM. PLEASE ENCOURAGE TOYOTA TO ISSUE A RECALL AND FIX THESE BROKEN SLIDING DOORS! *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- PARMA, OH
WITHOUT WARNING STEERING ON 2004 TOYOTA SIENNA BECAME EXTREMELY DIFFICULT TO STEER. IT FELT AS IF POWER STEERING WAS NOT FUNCTIONING. VAN WAS ABLE TO BE DRIVEN TO GARAGE FOR SERVICE. THE SUDDEN CHANGE IN STEERING WAS EXTREME. GARAGE FOUND SERVICE BULLETIN FOR STEERING COMPONENT CORROSION ISSUE AND CONFIRMED PROBLEM. COST IS ESTIMATED AT $500. PART WILL BE RETAINED. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- METHUEN, MA
ON THE AUTOMATIC SLIDING DOOR ON THE PASSENGER SIDE, THERE ARE TWO CABLES THAT ASSIST WITH THE MOTOR MECHANISM. ONE OF THE CABLES IS EXPOSED TO THE OUTSIDE AND GOT CORRODED. THIS CABLE SNAPPED AND PREVENTED THE DOOR FROM OPENING. THE INTERNAL CABLE THEN SLID OFF ITS TRACK AND FELL BETWEEN THE SLIDING DOOR AND THE BODY OF THE VEHICLE, FURTHER JAMMING THE DOOR AND SCRATCHING THE PAINT. THE BIGGEST CONCERN IS THAT IN THE EVENT OF AN ACCIDENT, THIS FAULTY MECHANISM CAN PREVENT THE OCCUPANTS FROM ESCAPING THE VEHICLE IF THERE IS A DANGEROUS SITUATION. THE SLIDING DOOR CABLE DESIGN AND THE BACKUP MECHANISM IS FLAWED AND DANGEROUS.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2004 TOYOTA SIENNA- BREMERTON, WA
A FEW MONTHS AGO A CABLE SNAPPED ON THE PASSENGER SIDE SLIDING SIDE DOORS. WITHOUT THE CABLE THE DOOR WILL NOT OPEN PROPERLY. RECENTLY, THE SAME CABLE SNAPPED ON THE DRIVER'S SIDE SLIDING SIDE DOOR. NOW THAT DOOR WILL NOT OPEN. I HAVE BEEN TOLD THAT AN ENTIRE NEW CABLE ASSEMBLY MUST BE PLACED IN EACH DOOR. WITHOUT THE SLIDING SIDE DOORS OPENING THE ONLY MEANS OF INGRESS AND EGRESS FROM THE VEHICLE IS THROUGH EITHER THE REAR HATCH OR THE FRONT DOORS. IT IS BOTH A SAFETY CONCERN AS WELL AS VERY INCONVENIENT TO NOT BE ABLE TO USE THOSE DOORS. THE SIDE SLIDING DOORS, BACK WHEN THEY STILL WORKED, WERE ALSO PRONE TO FREEZING SHUT WHENEVER IT GOT COLD OUTSIDE AND THE DOORS WOULD NOT OPEN UNLESS THEY THAWED. AGAIN, THIS MADE THE PASSENGER COMPARTMENT DIFFICULT TO ACCESS AND DANGEROUS IN CASE OF AN EMERGENCY. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- MANASSAS, VA
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 5 MPH A SLIP CONTROL ALARM BEGAN TO SOUND AND THE REAR BRAKES LOCKED. DURING THE FAILURE A SLIP CONTROL LIGHT ALSO BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS RUST DEVELOPING ON A SPINDLE NEAR THE FRONT DRIVER'S SIDE SPEED SENSOR. THE FRONT DRIVER'S SIDE SPEED SENSOR WAS REPLACED AND THE RUST WAS CLEANED FROM THE SPINDLE. THE FAILURE CONTINUED TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 94,900. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 TOYOTA SIENNA- MISSOURI CITY, TX
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK JUST AFTER THE IGNITION WAS STARTED. AFTER REPEATED ATTEMPTS, THE CONTACT WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK AS THE ANTI-LOCK BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE SWITCH AND THE ANTI LOCK BRAKING SYSTEM WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 97,145. UPDATED 04/15/11*LJ UPDATED 1/13/2012 *LN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 TOYOTA SIENNA- NAPERVILLE, IL
2004 TOYOTA SIENNA: AUTOMATIC SLIDING DOOR FAILS TO OPEN OR ONLY OPENS INTERMITTENTLY. IN 2008 I SPENT OVER $1000 TO HAVE THIS EXACT PROBLEM FIXED AND IT IS HAPPENING AGAIN. THE PASSENGER SLIDING DOOR WILL NOT OPEN, WHETHER IN THE AUTOMATIC MODE OR IF CHANGED TO MANUAL. THIS NOT ONLY SHOULDN'T HAPPEN, BUT IS A SAFETY HAZARD. IF I WERE IN AN ACCIDENT AND MY KIDS WERE IN THE CAR - THEY WOULD NOT BE ABLE TO GET OUT OF THE CAR. TOYOTA HAS NOT TAKEN RESPONSIBILITY FOR THIS PROBLEM. THERE ARE OVER 500 POSTS ON EDMUNDS.COM ABOUT THE EXACT SAME PROBLEM! IT IS ABOUT TIME TO DO SOMETHING ABOUT THIS!!!! *TR
Source: NHTSA WEB SITE -
2004 TOYOTA SIENNA- BOISE, ID
I HAVE A TOYOTA SIENNA 2004 LE MODEL. 2 WEEKS BACK MY BACK DOOR (HATCH BACK) STARTED CLOSING DOWN WITHOUT ANY RESISTANCE. THE BACK DOOR STRUTS HAVE STOPPED WORKING. THE BACK DOOR PRETTY MUCH FELL ON MY CHILD'S BACK. I CALLED TOYOTA BUT THEY WOULDN'T DO ANYTHING ABOUT IT. MY TOYOTA REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE