2004 TOYOTA SIENNA Complaints

2004 TOYOTA SIENNA PASSENGER SIDE SLIDING DOOR MECHANISM FAILED AND AUTOMATICALLY SHUT WITHOUT WARNING, HITTING A PASSENGER WHO WAS REACHING INTO THE BACK SEAT. IT DID NOT SPRING BACK. THE DOOR WOULDN'T OPEN AGAIN. WE TOOK IT TO THE RUDY LUTHER DEALERSHIP IN GOLDEN VALLEY, MN AND WERE TOLD THAT IT WOULD COST $2,000 TO FIX. RATHER THAN PAY THIS, WE ELECTED TO PAY $112 TO HAVE THE CABLES CUT AND THE SWITCH UNPLUGGED. WE ARE EXTREMELY DISAPPOINTED IN THIS FAILURE AND IN THE DEALERSHIPS RESPONSE. THE CAR ONLY HAD 51,641 MILES ON IT WHEN THIS OCCURRED. *TR

THE NIGHT OF SEPTEMBER 5TH, THE RIGHTHAND POWER SLIDING DOOR ON THE MINIVAN JAMMED IN A HALFWAY OPEN, HALFWAY CLOSED POSITION WHILE THE VEHICLE WAS PARKED. SWITCHING TO MANUAL OVERRIDE DID NOT RELEASE THE DOOR AND ALLOW IT TO CLOSE; THE DOOR COULD NOT BE CLOSED UNTIL A MECHANIC REPLACED THE POWER DOOR MOTOR AND REGULATOR ASSEMBLY. UNCERTAIN IF REPLACED PARTS ARE STILL AVAILABLE. OUR MECHANIC NOTED THAT HE'D NEVER SEEN ANOTHER POWER DOOR DESIGN WHERE THE DOOR COULD NOT BE CLOSED IN THE EVENT OF A MOTOR FAILURE. *TR

DRIVER SIDE FRONT DOOR CHECK MOUNT IS SPOT WELDED. SPOT WELD HAS BROKEN CAUSING THE DOOR TO FREELY SWING POSING A RISK OF INJURY TO ME, MY WIFE AND OUR TWO CHILDREN. TOYOTA HAS ISSUED A TSB "ENHANCING" THE WARRANTY TO 5 YEARS OR 100,000 MILES TO FIX IT FREE OF CHARGE. I BOUGHT THE VEHICLE USED AND NEVER HEARD OF THIS TSB UNTIL THE PROBLEM HAPPENED AND MY VEHICLE IS NOW 6 YEARS OLD.. LOCAL DEALERSHIP DENIES THE TSB EXIST EVEN THOUGH I HAVE A COPY. AT WHAT POINT DOES SOMEONE STEP IN AND MAKE TOYOTA ISSUE A RECALL DUE TO THE SAFETY CONCERNS WHEN 592,100 VEHICLES ARE INVOLVED. HERE IS A PORTION OF AN ARTICLE ABOUT THE PROBLEM FROM EDMUND'S : BY BOB HOLLAND | OCTOBER 26, 2007 YET STILL MORE BAD NEWS FROM THE TOYOTA CAMP: NOW WE'RE LEARNING THAT AS MANY AS 592,100 SIENNA MINIVANS MAY HAVE PROBLEMS WITH THEIR FRONT DOORS. IT AFFECTS 2005 ' 2006 MODELS. TOYOTA SPOKESMAN JOHN MCCANDLESS TELLS INSIDE LINE IN AN E-MAIL MESSAGE: "WE ARE NOTIFYING OWNERS OF 2004-'06 SIENNAS OF A WARRANTY ENHANCEMENT IN THE EVENT THEY ENCOUNTER A PROBLEM WITH THE FRONT DOOR CHECK MOUNTING PANEL INDICATED BY A POPPING NOISE WHEN THE DRIVER OR PASSENGER FRONT DOOR IS OPENED OR CLOSED. THE PANEL'S SPOT WELDS MAY HAVE BECOME DETACHED." THIS COULD CAUSE A PROBLEM WITH THE DOOR OPENING AND CLOSING... THIS SHOULD BE A RECALL!!!!!! JUST BECAUSE MY VEHICLE IS EXCLUDED BY 8 MONTHS BY TOYOTA MAKES THE LIFE OF ME AND MY FAMILY LESS VALUABLE.. *TR

TL*THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLES ON THE REAR SLIDING PASSENGER DOORS WERE COVERED WITH RUST AND BROKEN AND PREVENTED THE CONTACT FROM OPENING OR CLOSING THE DOOR. THE FAILURE OCCURRED TO BOTH REAR SLIDING DOORS. THE DEALER STATED THAT THIS WAS A KNOWN PROBLEM, BUT THE CABLE WAS NOT COVERED UNDER WARRANTY AND THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 101000. UPDATED 12/30/10 *BF UPDATED 01/10/11

2004 TOYOTA SIENNA MINIVAN. TOYOTA HAS RECOGNIZED THAT THERE WAS A SAFETY ISSUE WITH THE DRIVER'S DOOR MECHANISM IN 2007 AND AN EXTENDED WARRANTY WAS ISSUED TO REPAIR THE PROBLEM AND IT INCLUDED MY VEHICLE MODEL SPECIFICALLY. I HOWEVER, DID NOT GET ANY MAIL REGARDING THE ISSUE. THE ONLY TIME I WAS MADE AWARE OF IT IS WHEN I MENTIONED IT TO MY PERSONAL MECHANIC AND HE IS THE ONE THAT PRINTED THE LETTER FOR ME ON MAY 07, 2010 FROM AN INTERNET SITE. I TOOK MY CAR IN FOR REPAIR OF THE PROBLEM TODAY ON AUGUST 25, 2010 AND THE TOYOTA DEALERSHIP CHARLES MAUND TOYOTA IN AUSTIN TEXAS FAILED TO HONOR AND REPAIR THE PROBLEM ON TODAY'S DATE STATING BECAUSE OF SOME TECHNICALITY THEY WILL NOT HONOR THE REPAIR IT AT NO COST TO ME ANYMORE, AND DO NOT CONSIDER IT A SAFETY ISSUE ANYMORE. THE DOOR STILL HAS THE POTENTIAL OF BREAKING OFF , THE HINGES THAT HOLD IT ARE DEFECTIVE AND BROKEN AND MAKE A LOUD NOISE EVERY TIME ONE OPENS OR CLOSES THE DRIVER'S DOOR. IT IS ACTUALLY A TRUE SAFETY ISSUE IF THE DOOR FALLS OFF AND NO ONE CAN DRIVE THE VEHICLE. IT IS A MANUFACTURER'S DEFECT AND IT HAS TO BE REPAIRED AT NO COST TO THE CONSUMER EVEN IF IT IS OUT OF THIS ARBITRARY TIME FRAME THAT THE COMPANY HAD CREATED. THE MANUFACTURERS ARE RESPONSIBLE FOR THEIR WORK AND HONORING THEIR PRODUCTS' SAFETY. TOYOTA'S POSITION IS JUST UNACCEPTABLE TO CREATE THAT ARE UNSAFE AND NOT STAND BEHIND THEM AND REPAIR THEM WHEN NECESSARY. *TR

WE OWN A 2004 TOYOTA SIENNA XLE AND HAVE OWNED IT FOR 5 YEARS. LAST YEAR, OUR AUTOMATIC SLIDING DOOR (PASSENGER SIDE) CABLE SNAPPED, MAKING THE DOOR UNABLE TO OPEN AUTOMATICALLY. WE HAD BEEN USING IT JUST AS A MANUAL DOOR, AND HAVE RECENTLY BEEN HAVING PROBLEMS WITH BOTH SLIDING DOORS UNABLE TO OPEN AT ALL, EVEN MANUALLY. IT SEEMS TO HAVE SOMETHING TO DO WITH THE LOCKING MECHANISM. IT IS AS IF THE DOORS ARE STILL LOCKED EVEN THOUGH THEY ARE NOT. THIS IS A DANGEROUS PROBLEM, AND AFTER SOME RESEARCH I HAVE FOUND THAT THIS IS NOT AN ISOLATED INCIDENT, BUT RATHER THAT THIS IS AN INHERENT PROBLEM WITH THIS PARTICULAR VEHICLE. WITH SO MANY OWNERS HAVING THESE SAME PROBLEMS, I THINK TOYOTA SHOULD ISSUE A RECALL INSTEAD OF MAKING MONEY ON HAVING THEM HAVE TO FIX IT THEMSELVES. THEY ARE VERY COSTLY REPAIRS. *TR

MY WIFE RAN OFF THE ROAD IN HER 2004 TOYOTA SIENNA AND STRUCK A DITCH. THE CAR SUSTAINED OVER $7,000 DAMAGES TO THE FRONT END. MY WIFE SUFFERED A FRACTURED VERTEBRAE. THE AIR BAGS FAILED TO DEPLOY. SPEED AT TIME OF ACCIDENT WAS APPROXIMATELY 60 MPH. *TR

REAR HATCH STRUTS SUDDENLY FAILED TO HOLD REAR HATCH UP, COMING DOWN ON PEOPLE WHEN THEY ARE REMOVING CONTENTS FROM THE REAR COMPARTMENT OF THE VEHICLE. REAR HATCH IS HARD TO OPEN AS WELL. *TR

DURING HEAVY RAIN AND HIGH WIPER SPEED THE DRIVER AND PASSENGER SIDE WINDSHIELD WIPERS GOT LOCKED TOGETHER AND COMPLETELY DESTROYED THE PASSENGER SIDE WIPER. THE DEALERSHIP STATED THE ADJUSTMENT NUT LOOSE ON BOTH WIPER ARMS, IT WAS TIGHTENED AND WIPER BLADE REPLACED. WE STILL HAVE THE MANGLED WIPER BLADE. *TR

THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA BEGAN TO GET STUCK WHEN IN THE AUTOMATIC POSITION OVER A TWO MONTH PERIOD. THEN WE HAD AN INCIDENT WHERE THE DOOR WOULD NOT CLOSE. WE HAVE TAKEN THE MINIVAN TO A TOYOTA DEALER AND THEY HAVE SAID THE WHOLE MOTOR HAS TO BE REPLACED, WHICH IS $1700 INCLUDING LABOR. I AM NOW AWARE THAT THIS IS A COMMON PROBLEM FOR THAT YEAR'S MODEL, WHICH WOULD IMPLY THAT IT IS NOT JUST NORMAL WEAR AND TEAR, BUT A DEFECTIVE PART OR A DEFECTIVE DESIGN. GIVEN THE COST OF THE REPAIR WE HAVE DECIDED NOT TO HAVE THE PROBLEM FIXED, BUT WILL RATHER USE THE MINIVAN WITH ONLY ONE OPERATIONAL DOOR. *TR