2004 TOYOTA SIENNA Complaints

2004 TOYOTA MINI VAN SLIDING DOORS FREEZE SHUT. I OWED TWO OTHER MINI VANS WITHOUT THIS PROBLEM. THEY HAVE FROZEN SHUT EVERY WINTER. *TR

I AM THE ORIGINAL OWNER OF A TOYOTA SIENNA LE 2004 THAT CURRENTLY HAS 58K MILES AND IS KEPT IN GARAGE UNDER COVER. RECENTLY I NOTICED THAT THE DASHBOARD STARTED TO CRACK IN SEVERAL PLACES. THE CRACKS OPENED IN THE PLASTIC TOP OF THE DASHBOARD OVER THE CLOCKS PANEL AND NEAR THE AIR CONDITIONER EXITS. I WANT TO KNOW IF THERE IS ANY RECALL FROM TOYOTA USA COMPANY REGARDING THIS MATTER OR IF THIS DEFECT HAS BEEN REPORTED BY ANY OTHER CONSUMERS WITH THIS MODEL OF TOYOTA VEHICLE. I WOULD APPRECIATE YOUR INVESTIGATION AND NOTIFY ME OF ANY INFORMATION YOU FIND. *TR

2004 TOYOTA SIENNA. APPROX. 60,000. PER RECALL, BOTH REAR GATE STRUTS WERE REPLACED ON 8/26/08. SINCE THEN, REAR GATE AUTOMATICALLY CLOSES WHEN IT'S REMOTELY OPENED (I.E., OPENED WITH THE KEY FOB OR CONSOLE BUTTON) AND IT REACHES ITS POINT OF HIGHEST TRAVEL, THEREBY PRESENTING A DANGER TO PERSONS STANDING UNDER THE GATE. I RETURNED THE VEHICLE ONCE TO THE DEALER WHICH SAID A TECHNICIAN WOULD REPLACE THE "BUMPERS" OR "STOPS," BUT THE PROBLEM CONTINUES. *TR

2004 TOYOTA SIENNA. APPROX. 85,000 MILES. CABLE WHICH CONTROLS THE RIGHT-SIDE SLIDING DOOR RUSTED AND BROKE. DEALER WANTED $1,700 TO FIX IT. I WAS FORCED TO HAVE THE DEALER REMOVE THE ENTIRE ASSEMBLY, AND THE DOOR IS NOW OPERATED MANUALLY. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED AS SHE ATTEMPTED TO OPEN THE PASSENGER'S SIDE AUTOMATIC DOOR, THERE WAS A GRINDING SOUND. THE DOOR WOULD REGULARLY OPEN SMOOTHLY BUT THE DOOR THEN BEGAN TO OPEN AND SHUT SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND/OR REPAIRS. THE CONTACT STATED THE DOOR WAS NO LONGER BEING UTILIZED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,006. UPDATED 10/21/10. *LJ THE CONSUMER STATED THE DEALER REFUSED TO REPAIR THE VEHICLE. UDDATED 10/26/10*JB

AT 66,000 MILES, MY 2004 TOYOTA SIENNA DRIVER SIDE FRONT DOOR BEGAN MAKING A POPPING SOUND. IT IS BROADLY KNOWN BY TOYOTA THAT THIS IS A DEFECT IN CONSTRUCTION AND WHILE THERE IS NOT A RECALL, THEY HAVE EXTENDED THE WARRANTY FOR THIS PROBLEM TO 6 YEARS OR 1000,000 MILES. THIS PROBLEM MANIFESTED ITSELF ONE WEEK AFTER THE CAR'S 6 YEAR PURCHASE DATE. TOYOTA CORPORATION REFUSED TO REPLACE THE DOOR. I WENT TO SEVERAL DEALERSHIPS AND FOUND ONE THAT SAID THAT TOYOTA AGREED THAT THE DOOR WOULD BE REPLACED ( WITH A NEWLY DESIGNED DOOR ) AND I WOULD HAVE TO PAY HALF OF THE PRICE: $1,700.00 . ISUBSEQUENTLY CANVASSED BODY SHOPS AND MECHANICS IN THE LOCATION OF THE DEALER IN QUESTION AND FOUND OUT THAT THEY KNEW OF MANY VEHICLES WITH THE SAME PROBLEM AND THAT THEY KNEW THAT DEALERSHIPS IN THE AREA WERE FIXING THE PROBLEM WITHOUT CHARGE FOR PEOPLE LIKE ME WHOSE WARRANTIES HAD EXPIRED. I AM IN THE PROCESS OF RENEGOTIATION WITH THE DEALER REGARDING THE REPAIR. IN ANY CASE, THIS IS MY LAST TOYOTA. *TR

I HAVE A 2004 TOYOTA SIENNA (LE), BOTH MY SLIDING DOORS WILL NOT OPEN FROM INSIDE OR OUTSIDE, I CONTACTED THE DEALER AND THEY SAID THEY COULD FIX THE PROBLEM FOR APPROXIMATELY $2200. THIS IS A SERIOUS SAFETY CONCERN OF MINE AND I NEED TO KNOW IF THEIR IS ANY TYPE OF RECALL ON THE ON THE SLIDING DOORS, OR WHAT COURSE OF ACTION CAN I TAKE BESIDES PAYING THE DEALER $2200 TO CORRECT THIS PROBLEM. I'VE READ ONLINE NUMEROUS COMPLAINTS ON THIS SIMILAR SITUATION WITH THESE SLIDING DOORS, AND THE DEALERS ARE TELLING ITS CUSTOMERS THE SAME THING AS THEY TOLD ME. AGAIN, I PERSONALLY FEEL THIS IS A SERIOUS SAFETY CONCERN FOR A LIFE WHEN YOU CANNOT OPEN THESE DOORS TO SAFETY. *TR

REGARDING A 2004 TOYOTA SIENNA XLE. SLIDING DOOR ON DRIVER SIDE DOOR WILL NOT OPEN PROPERLY. SLIDING DOOR CABLE SNAPPED UNDER NORMAL USAGE -- OPENED THE DOOR UP THIS MORNING AND IT SNAPPED. TOYOTA HAS TSB EL004-004 FOR THE ISSUE, BUT NO RECALL. THE TSB IS VALID FOR 3 YRS/36K MILES. MY VEHICLE HAS OVER 100K MILES. CALLED TOYOTA CUSTOMER SUPPORT AND RECORDED A COMPLAINT. TOYOTA WILL NOT OFFER AN FINANCIAL ASSISTANCE FOR THIS REPAIR WHICH WILL COST $1500-2000. *TR

2004 TOYOTA SIENNA XLE LTD PASSENGER SLIDING DOOR CAME OFF SLIDING DOOR TRACK AFTER CABLE, AND AS I WAS TOLD, SLIDING DOOR MOTOR FAILED. DOOR WAS HANGING OPEN AND WAS UNABLE TO BE MOVED FROM THIS OPEN POSITION THIS WAS IN PARKING LOT CLOSE TO HOME WITH CHILDREN IN THE REAR SEATS. AFTER MANY HOURS I WAS ABLE TO FREE THE DOOR BY DISMANTLING SEVERAL COMPONENTS AND DIS-CONNECTING THE CABLE ASSEMBLY AND MOVING THE DOOR TO THE CLOSED POSITION (BUT STILL UNATTACHED BY THE CABLE OR SLIDE ROLLERS). I THEN HAD TO DUCT TAPE AND ROPE THE DOOR AND CAR CLOSED AND "LIMPED" HOME (A FEW MILES) WHERE IT WAS TOWED TO DEALERSHIP. VAN HAD TO BE FURTHER DUCT TAPED AND FLATBED TOWED TO DEALERSHIP WERE I WAS TOLD TOYOTA ONLY WARRANTIES/GUARANTEES DOORS AND OTHER ITEMS FOR 36,000 MILES. THE CHARGE WOULD BE $1500-$1600. THIS IS A HUGE DEFECT AND SAFETY ISSUE THAT UPON SOME INVESTIGATION IS NOT AT ALL UNCOMMON WITH THE SIENNA. *TR

A 7-YEAR OLD BOY WAS CLIMBING FROM THE BACK SEAT TO THE DRIVERS SEAT OF A 2004 TOYOTA SIENNA MINIVAN. HE WAS THE ONLY PERSON IN THE VAN AT THE TIME, THE VAN WAS NOT RUNNING, THERE WERE NO KEYS IN THE IGNITION.. YET SOMEHOW, THE VAN'S TRANSMISSION WAS TAKEN OUT OF PARK AND PUT INTO GEAR. AS THE PARKING BRAKE WAS NOT SET, THE VAN ROLLED BACKWARDS DOWN THE DRIVEWAY, THROUGH A FENCE AND INTO A RAVINE WITH THE CHILD INSIDE. THE CHILD ALSO USED THE STEERING WHEEL DURING THE EVENT (WHICH SHOULD NOT BE POSSIBLE). NO ONE WAS HURT, BUT DAMAGE TO THE VEHICLE AND THE PROPERTY IS EXTENSIVE. IT IS UNCLEAR AS TO WHY THE TRANSMISSION AND STEERING COLUMN LOCK FAILED ON THIS VAN OR IF THIS IS AN ISOLATED DEFECT. AFTER THE ACCIDENT, THE TRANSMISSION LOCK APPEARS TO BE WORKING NORMALLY. *TR