1999 TOYOTA SIENNA Complaints

THE CONSUMER BELIEVED TOYOTA WAS NOT HONORING THE CUSTOMER SUPPORT PROGRAM AS REPORTED BY OWNERS, IN REGARDS TO OIL SLUDGE BUILD UP IN ENGINES. *AK *JB UPDATED 05/04/10.*JB

BOTH THE SLIDING DOORS HAD BEEN RATTLING SINCE I BOUGHT THE VAN. THE DEALER SAID THAT I WOULD NEED TO REPLACE THE DOOR HANDLES WITH COMPLETE ASSEMBLY, WHICH I DO NOT PLAN TO SPEND MY MONEY FOR. I BELIEVE IT IS MFR'S RESPONSIBILTY TO FIX THEM. ALSO I HAD REPLACED THE REAR DOOR LATCH THAT IS APPARENTLY MADE OF VERY CHEAP PLASTIC AND HAD BROKE OFF. ALL THE FRONT DASH VENTS FIRST CRACKED AND BROKE OFF WITHIN THE SECOND YEAR, NONE OF WHICH WAS COVERED UNDER WARRANTY.

WHILE DRIVING VEHICLE CONSUMER STATES" NOTICED BLUE SMOKE COMING FROM EXHAUST. TOOK TO DEALER AND THEY PERFORMED A ENGINE OVERHAUL. CONSUMER FEELS ENGINE MAY SEIZE UP. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

WHILE STOPPED IN TRAFFIC MY 1999 TOYOTA SIENNA XLE VAN WAS STRUCK IN THE REAR BY A HONDA CIVIC. ALL OCCUPANTS OF THE VAN WERE WEARING LAP AND SHOULDER SEAT BELTS AT THE TIME OF THE ACCIDENT. THE DRIVER'S SEAT BACK COLLAPSED BACKWARDS CAUSING ME TO LOSE CONTROL OF THE VEHICLE. THE FORCE FROM THE HONDA STRIKING THE VAN WAS SUFFICIENT TO DRIVE IT FORWARD INTO THE CHEVROLET PICKUP STOPPED IN FRONT OF THE VAN. BEING UNABLE TO SEE OVER THE DASHBOARD OR HANG UNTO THE STEERING WHEEL, THERE WAS NO OPPORTUNITY TO TRY AND AVOID THE PARKED VEHICLE IN FRONT OF THE VAN. MY DAUGHTER WHO WAS SEATED IN THE REAR PASSENGER SIDE SEAT WAS THROWN ABOUT IN THE BACK OF THE VAN AS HER SEAT BELT DID NOT LOCK IN POSITION, WHEN THE VAN STRUCK THE PICKUP THAT WAS STOPPED IN FRONT OF THE VAN. MY DAUGHTER AND I EXPERIENCED MUSCLE SPASMS FOLLOWING THE ACCIDENT. FURTHER AS MY DAUGHTER WAS EXPERIENCING SEVERE NECK PAIN FOLLOWING THE ACCIDENT, SHE WAS TAKEN TO A HOSPITAL FOR EVALUATION. TS

I WAS DRIVING AT APPROXIMATELY 35 MPH AND THE LEFT, REAR WINDOW BLEW UP. THE GLASS SPEWED ALL OF THE BACK OF THE CAR. LUCKILY, I HAD JUST DROPPED OFF MY KINDERGARTER AT SCHOOL AND NO ONE WAS INJURRED. I CALLED THE POLICE AND HE SAID IT DIDN'T LOOK LIKE ANYTHING HIT IT. HE SAID THAT SOMETIMES WHEN THE WINDOW SLIGHTLY OPENS LIKE THIS ONE DOES WHEN I PUSH THE BUTTON IT MAKES THE WINDOW WEAKER. I DIDN'T HAVE THE WINDOW OPENED AND IF THAT VENT MAKES THE WINDOWS EXPLODE, THEY SHOULDN'T BE INSTALLED IN THE CARS WHERE CHILDREN AND OTHERS CAN BE HURT. IF ANYONE WAS SITTING IN THE BACK, THEY COULD'VE BEEN SERIOUSLY WOUNDED. IS THERE ANY OTHER REPORTS OF THIS HAPPENING WITH BACK AUTO WINDOWS IN MINI VANS? NOW I'M AFRAID THE OTHER SIDE WINDOW IS GOING TO BLOW AND HURT SOMEONE. DT

BOTH AIR TO FUEL SENSORS WENT IN THE FUEL EMISSIONS PART OF THE ENGINE. MY CHECK ENGINE LIGHT CAME ON. I HAD TO REPLACE BOTH THE SENSORS. THE PART REPLACEMENT FOR EACH WAS $375.42 NOT INCLUDING THE LABOR. THE PARTS HAD TO BE REPLACED TO PASS STATE INSPECTION BECAUSE IT CAUSED THE CHECK ENGINE LIGHT TO COME ON. IT IS AN EXPENSIVE PIECE THAT SHOULD BE COVERED UNDER THE EMISSIONS WARRENTY, BUT IS NOT. DT

THIS HAS BEEN VERY FRUSTRUATING BECAUSE WE HAVE NOT HAD USE OF THE PASSENGER SIDE DOOR FOR ABOUT A THIRD OF THE TIME WE HAVE OWNED THE VEHICLE, AND I CAN NOT GET ANYONE AT TOYOTA TO TAKE THIS DEFECT SERIOUSLY. I WOULD RATHER NOT WAIT UNTIL SOMEONE IS INJURED OR KILLED. DT

CONSUMER STATES THAT THEY HAD TO REPLACE THE DOOR HANDLE TWICE BECAUSE THE SLIDING DOOR HANDLES WILL LOCK UP AND THE CONSUMER IS UNABLE TO OPEN THE DOOR. DEALER NOTIFIED. MR

ELECTRIC SLIDING SIDE DOOR FAILS TO CONSISTANTLY CLOSE CREATING A SAFETY HAZARD BECAUSE IT WON'T LOCK AND HAS THE POTENTIAL FOR DRIVER TO DRIVE WHILE THE DOOR IS OPEN AS IT IS VERY DIFFICULT TO MANUALLY CLOSE THE ELECTRONIC SIDE DOOR. DEFECT REPORTED TO DEALER 3 OCCASIONS UNDER 36K WARRENTY AND WERE UNABLE TO MAKE PERMANENT REPAIR. 9.10.02 SERVICE VISIT REPLACED DOOR LATCH ($300) AND RETIMED DOOR. INTERMITTANT DOOR FAILURE REDUCED AFTER SERVICE VISIT BUT NOT ELIMINATED. DEALER ADMITS MANY COMPLAINTS WITH THIS DOOR AND THAT THE DOOR REQUIRES SERVICING (TIMING)THAT IS NOT LISTED ON MANUFACTURERS OWNERS MANUAL. NEIGHBOR ALSO HAS SAME MODEL VAN WITH EXACT SAME FAILURE EXPERIENCES. MR

THE ENGINE SEIZED WHILE DRIVING HOME ON INTERSTATE 75. WE HAD JUST HAD THE OIL CHANGED BEFORE LEAVING ON VACATION. TOYOTA SAID THAT WE DID NOT SERVICE THE VEHICLE PROPERLY DESPITE OUR HAVING PROVIDED PROOF OF OIL CHANGES. TOYOTA WOULD NOT COVER REPAIRS OF $6200. THE FINANCE COMPANY REPOSESSED THE CAR BECAUSE WE COULD NOT AFFORD TO PAY FOR IT TO BE FIXED.*AK