2004 TOYOTA SIENNA Complaints

POWER SLIDING DOORS ARE ACTUATED BY CABLES. CABLE ON DOOR 1 SNAPPED AND WAS HANGING FROM VEHICLE, POSING A DANGER TO PEDESTRIANS. AFTER CABLE WAS CUT WITH TOOLS, DOOR COULD BE OPERATED MANUALLY. CABLE ON DOOR 2 SNAPPED AND CAUGHT ON BODYWORK. AS MOTOR STRAINED TO RETRIEVE THE CABLE, THE CABLE SHEARED AND SNAPPED PLASTIC FITTINGS AND METAL LATCHES. DOOR IS NOW COMPLETELY STUCK AND IS A DANGER TO PASSENGERS AND DRIVER ALIKE. DOOR 2 CANNOT BE USED FOR INGRESS OR EGRESS. *TR

I AM THE ORIGINAL OWNER OF A 2004 TOYOTA SIENNA. THE DASHBOARD IS FULL OF HAIRLINE CRACKS. THEY STARTED ON THE SIDES NEAR THE A/C VENTS, TRAVELING TOWARDS THE CENTER OF THE DASH. FIRST APPEARED IN 2007. NOW THE DASHBOARD IS COVERED WITH CRACKS. TOOK IT TO THE DEALER AND COMPLAINED THAT IT WAS A DEFECT. SERVICE DEPT DIDN'T SEEM TO WANT TO DEAL WITH IT. FINALLY THEY TOOK PICTURES THEN SAID THEY WOULD HAVE TO SEND THE PICTURES OFF AND THEY WOULD GET BACK TO ME, WHICH THEY NEVER DID. CALLED THE SERVICE DEPT AND THEY DISMISSED ME SAYING IT WAS NOT COVERED. I DON'T THINK THEY EVER SENT THE PICTURES IN. THE CRACKS GET WORSE EVERY WEEK - LONGER, AND NEW ONES APPEAR. THIS IS CLEARLY A DEFECT. THERE WERE NO EVENTS THAT TOOK PLACE TO CAUSE THIS, NO CRASH, NO FIRE. THE AUTOMOBILE IS WELL MAINTAINED. THIS IS A MANUFACTURER'S DEFECT. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE FAILURE WAS RELATED TO THE SLIDING DOOR HINGE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 71,000.

LTR FWD FM (WI) RE TOYOTA VEHICLES INCIDENTS OF SUDDEN UNINTENDED ACCELERATION FM OWNER OF A 2004 TOYOTA SIENNA EXPERIENCED AN INCIDENT. *TGW THE CONSUMER STATED THE VEHICLE ACCELERATED BETWEEN 95-100 MPH BEFORE SHE WAS ABLE TO SHUT THE VEHICLE OFF. SHE HAD BOTH FEET ON THE BRAKE, PRESSING AS HARD AS SHE COULD. THE DEALERSHIP SUGGESTED IT WAS THE FOOT FEED RUBBING AGAINST THE FLOOR MAT, BUT WHEN SHE LOOKED DOWN AT THE FLOOR MAT, IT DIDN'T APPEAR THAT WAS THE PROBLEM. *JB

ON OUR 2004 TOYOTA SIENNA XLE, THE PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED MAKING THE DOOR INOPERABLE. WE HAVE CALLED THE TOYOTA CUSTOMER CARE TOLL FREE NUMBER NUMREOUS TIMES, ONLY TO HAVE BEEN PUT ON HOLD FOREVER WHILE THEY TEND TO THEIR "OTHER ISSUES". WE HAVE CONTACTED OUR LOCAL DEALER ONLY TO BE GIVEN A REPAIR PRICE AND THEN WAS TOLD THAT THIS WAS NOT A "MAJOR PROBLEM", MEANING THAT THIS WAS NOT THEIR RESPONSIBILTY. WHILE ONLINE INVESTIGATING THIS ISSUE, WE HAVE FOUND THAT WE ARE BY NO MEANS THE ONLY ONES WITH THIS PROBLEM AND THAT THIS IS A MAJOR PROBLEM. AT LEAST 50 OR MORE OF THE SAME PROBLEMS HAVE BEEN FOUND ON THIS AND NEWER MODELS. THE SLIDING DOORS ALSO HAVE BECOME FROZEN AND SOME CHILDREN HAVE EVEN BEEN INJURED. SOME VEHICLES HAVE THE DOOR FALL OFF COMPLETELY WHEN THE CABLE SNAPPED, INJURING PEOPLE. THIS IS A REAL MAJOR PROBLEM AND SAFETY ISSUE. WE FEEL THAT TOYOTA SHOULD TAKE THIS VERY SERIOUSLY AND STOP GIVING PEOPLE THE RUNAROUND AND ADMIT TO YET ANOTHER FLAW IN THEIR VEHICLES. THE SLIDING DOOR ISSUES AND THE SAFETY OF CUSTOMERS AND THEIR FAMILY ARE NOTHING TO PUT "ON HOLD" OR JUST THROW OFF TO THE SIDE AS NOT A MAJOR PROBLEM. WHAT IS IT GOING TO TAKE FOR TOYOTA TO REALIZE THIS? HOW MANY MORE INURIES AND POTENTIAL INCONVENIENCES MUST THE PUBLIC ENDURE? AS OF NOW THE VEHICLE HAS NOT BEEN REPAIRED AND THE DOOR CANNOT BE USED. WE FEEL THAT THIS IS THE RESPONSIBILTY OF TOYOTA. IN THE MEANTIME, WE WILL GET MORE ESTIMATES FOR THE REPAIR AND CONSIDER THE OPTIONS. *TR

THE PASSENGER SIDE SLIDER DOOR HAS AGAIN FAILED ON OUR 2004 SIENNA. AFTER SEVERAL PROBLEMS WITH THE DOOR WHICH WERE REPAIRED UNDER WARRANTY, THE DOOR STOPPED WORKING ENTIRELY ABOUT TWO YEARS AGO. WE PAID TO HAVE THE DOOR MOTOR ASSEMBLY REPLACED. NOW THE DOOR ONCE AGAIN WILL NOT OPEN AT ALL, EVEN MANUALLY.

I OWN A 2004 TOYOTA SIENNA LE. THE REAR PASSENGER DOOR IS AUTOMATIC. ONE OF THE REASONS WHY WE PURCHASED THIS VEHICLE. IT HAS SINCE STOPPED WORKING. I WAS BRINGING THE KIDS HOME AND WENT TO DROP OFF ANOTHER CHILD. OPENED THE DOOR WITH THE POWER BUTTON, WORKED FINE. DOOR WOULD NOT SHUT. TURNED THE POWER OFF TO THE DOOR, STILL WOULD NOT SHUT. HAD TO DRIVE HOME WITH THE DOOR AJAR. CHILDREN NEEDED TO GET OUT THE DRIVERS SIDE REAR DOOR. MY HUSBAND TRIED TO OPEN THE DOOR AND COULD NOT. HE GAVE IT A GOOD TUG AND THE CABLE SNAPPED. WHEN WE CALLED OUR LOCAL TOYOTA DEALERSHIP, THEY TOLD US THAT THE MOTOR HAD TO BE REPLACED, TO THE TUNE OF $2,000. IT HAS NOT BEEN REPAIRED, SINCE WE CAN NOT AFFORD THAT. RESEARCHING IT ON THE INTERNET, MY HUSBAND FOUND THAT THERE WAS A "SAFETY NOTICE" THAT WENT OUT TO THE DEALERSHIPS, ASKING THAT THEY CHECK THE DOORS WHEN THE VANS ARE IN FOR ROUTINE MAINTAINENCE, TO ENSURE THAT A NEW CENTER BRACKET HAS BEEN PUT ON THE DOORS, TO HELP ALIEVATE THIS PROBLEM. WHEN HE CALLED UP TOYOTA CUSTOMER SERVICE TO ASK IF WE COULD FIND OUT IF THIS WAS DONE, HE WAS TOLD NO. THEY DO NOT GIVE THAT OUT, AND IF WE HAD BROUGHT THE CAR IN FOR OIL CHANGES, IT WOULD HAVE BEEN CHECKED. MY HUSBAND DOES OUR OIL CHANGES, EVERY 5,000 MILES, SO THERE WAS NOT NEED FOR US TO TAKE IT IN FOR MAINTAINANCE. HE ASKED IF THERE WAS ANY TYPE OF WARRANTY ON IT, SINCE THEY WOULD GIVE US NO INFORMATION. HE WAS TOLD NO, IF WE WERE PRIOR TOYOTA OWNERS, THEY WOULD HELP US, BUT SINCE THIS IS OUR FIRST TOYOTA PRODUCT, THEY WERE WILLING TO DO NOTHING. ASKING TO SPEAK WITH A MANAGER DID NO GOOD EITHER. HE WAS TOLD THEY DID NOT WANT TO SPEAK WITH HIM. NOW, I AM BRINGING THE CAR TO THE DEALERSHIP NEXT WEEK TO HAVE THE STEERING CHECKED OUT. IT IS STICKING WHEN YOU ARE TURNING THE WHEEL. YOU HAVE TO MANUALLY TURN IT BACK. NOT SURE IF I WANT TO BUY ANOTHER TOYOTA PRODUCT. THEY DO NOT SEEM TO BE VERY RELIABLE.

FAX ON BEHALF OF RE SAFETY CONCERN WITH HIS 2004 TOYOTA SIENNA MINIVAN, DURING WINTER MONTHS SLIDING DOORS FREEZE SHUT; REPLY ATTN CAROLINE/NYC OFFICE. *TGW WHEN THE TEMPERATURE FELL DURING THE WINTER MONTHS, THE SLIDING DOORS WOULD FREEZE SHUT AND THEY COULD NOT BE OPENED FROM THE OUTSIDE OR INSIDE. THE ONLY WAY FOR THE CONSUMERS CHILDREN TO ENTER THE VEHICLE, WAS THROUGH THE REAR HATCH. *JB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON AN INCLINE, THE REAR SLIDING DOOR WOULD NOT HOLD IN PLACE. THE CABLE FOR THE DOOR WAS ALSO FRAYED. ALSO IN FREEZING COLD WEATHER, THE DOOR ON THE PASSENGER SIDE WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOUR TIMES IN REGARDS TO THE FAILURE, BUT THE CONTACT WAS NOT SURE IF THE VEHICLE WAS EVER REPAIRED AT THE DEALERSHIP. WHEN THE DEALER OPENED THE DOOR, HE NOTICED THAT IT WOULD NOT SHUT. THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO REPLACE THE DOOR MOTOR AND CABLE AT HER EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000.

2004 TOYOTA SIENNA. THE PASSENGER SIDE AUTOMATIC SLIDING DOOR WILL NOT OPEN AUTOMATICALLY OR FROM WITHIN. CHILDREN SITTING IN THE BACK THAT COULD NOT OPEN FROM THE INSIDE AND HAD TO CRAWL OUT OVER CAR SEATS TO THE OTHER DOORS. MYSELF INCLUDED WHEN I SHUT THE DOOR TO CLEAN THE INTERIOR. THE PASSENGER SIDE SEAT BELT (SECOND ROW CABIN CHAIR) WON'T RETRACT AND WAS CHECKED AND FOUND THAT THE SEAT BELT WAS NOT TWISTED TO CAUSE THE MALFUNCTION, BUT WITH THE DEVICE ITSELF. *CN