2005 TOYOTA TACOMA Complaints

MY TRUCK FRAME IS SEVERELY RUSTED. TOYOTA HAD A VOLUNTARY FRAME EXCHANGE PROGRAM, FOR WHICH I QUALIFIED. I FIRST TOOK MY TRUCK TO THE LOCAL DEALER (PENN TOYOTA IN GREENVALE, NY) FOR INSPECTION AS PER TOYOTA'S PROGRAM IN OCTOBER 2015. DEALER CONFIRMED THAT A NEW FRAME IS NEEDED AND ADVISED ME THAT IT IS ON ORDER. SINCE OCT 2015, I FOLLOWED UP WITH DEALER SEVERAL TIMES, AND IN JANUARY 2016, DEALER ADVISED THAT THEY DO NOT HAVE THE DOCUMENTATION IN THEIR SYSTEM. SO I BROUGHT MY TRUCK BACK IN AGAIN, AND SERVICE MANAGER JIMMY CONFIRMED THAT I AM ENTITLED TO A NEW FRAME UNDER TOYOTA PROGRAM AND THEY WILL PLACE THE ORDER FOR ME. AGAIN, I CONTINUED TO FOLLOW UP SEVERAL TIMES EACH MONTH AND WAS TOLD THAT FRAME IS ON ORDER. IN MARCH 2016, I FOLLOWED UP AGAIN WITH DEALER BECAUSE THE TOYOTA PROGRAM WAS ABOUT TO EXPIRE. DEALER AGAIN REASSURED ME THAT MY CASE IS IN THE SYSTEM BUT IT WILL TAKE SOME TIME TO RECEIVE NEW FRAME. IN APRIL 2016, I FOLLOWED UP AGAIN BUT THIS TIME I WAS TOLD THAT THERE IS NO DATA IN THEIR SYSTEM ABOUT HAVING ORDERED A NEW FRAME FOR MY TRUCK. I IMMEDIATELY CONTACTED TOYOTA CORPORATE OFFICE AND THEY OPENED A CASE NUMBER (160-422-2525). I WAS TOLD BY TOYOTA REPRESENTATIVE HANDLING MY CASE THAT THEY ARE GETTING A NEW FRAME FOR ME. IT IS NOW SEPTEMBER 2016 AND I STILL HAVE NOT RECEIVED ANY NEW UPDATES. DUE TO THE LARGE RUST HOLES IN MY FRAME AND HAVING READ REPORTS OF OTHER OWNERS HAVING SIMILAR ISSUES (AND TOYOTA'S ACKNOWLEDGEMENT OF THE PROBLEM AS EVIDENCED BY THE FRAME REPLACEMENT PROGRAM), I HAVE NOT BEEN ABLE TO FULLY MAKE USE OF MY TRUCK SINCE I FIRST LEARNED ABOUT THE RUST BECAUSE I DO NOT FEEL SAFE DRIVING IT.

THE FRAME ON THIS TRUCK HAD BEEN REPLACED DUE TO EXCESSIVE RUST. THE REAR BUMPER SUPPORT BC AND FACTORY INSTALLED TOW HITCH WERE RE INSTALLED. THAT WAS NOVEMBER 2014. IN AUGUST OF BRAD 2016 WHILE TOWING A SMALL CAMPER ON THE MASS TURNPIKE, THE HITCH TO FRAME ATTACHMENT FAILED ON THE DRIVER'S SIDE OF THE FRAME. PULLED OVER WHEN I HEARD THE THUMP.

THE TACOMA IS SUSCEPTIBLE TO UNUSUAL AMOUNTS OF FRAME RUST AND WHILE UNDERNEATH MINE, CHANGING THE OIL IN THE TRUCK I FOUND HOLES IN THE TRUCK FRAME LARGE ENOUGH TO FIT MY FIST IN. SO FAR I'VE RECEIVED THE RUN AROUND FROM TOYOTA. THEY HAD A LIMITED SERVICE CAMPAIGN AND REPLACED MANY TRUCK FRAMES. THAT STOPPED IN MARCH OF 2016. NOW THEY AREN'T DOING ANYTHING ABOUT THIS PROBLEM AND LEAVING IT ON THE SHOULDERS OF AMERICANS TO DEAL WITH. IN ADDITION TO THAT, AFTER THEIR OWN ADMISSION, ONE COULD ONLY SUSPECT THAT THE FRAMES THAT WEREN'T REPLACED HAVE A HIGH LIKELIHOOD OF FAILURE ON THE HIGHWAYS, ESPECIALLY IN STATES WHERE THEY (THE STATES) DON'T DO RIGOROUS INSPECTIONS TO GET VEHICLES LICENSED. AFTER THE RESEARCH THAT I'VE DONE I'VE DISCOVERED A FEW THINGS; THE TRUCKS HAVE A FUNDAMENTAL FRAME PROBLEM. TOYOTA ADMITTED THAT THERE IS A PROBLEM. MANY OF US, (TACOMA OWNERS) CAN'T AFFORD TO REPLACE THE TRUCK FRAME OR PURCHASE ANOTHER VEHICLE TO REPLACE IT WITH POTENTIALLY MAKING THE HIGHWAYS AND TOYOTA DRIVERS UNSAFE BECAUSE OF A KNOWN MANUFACTURING DEFECT THAT TOYOTA WON'T RECTIFY. ADDITIONALLY, I'M SURE BASED ON FORUMS AND OTHER REVIEWS I'VE UNCOVERED ONLINE, THAT MANY OF THE VEHICLE OWNERS ARE COMPLETELY UNAWARE OF THE DEFECT AND THE THREAT TO THEIR OWN SAFETY, AND THE SAFETY OF THOSE AROUND THEM ON THE ROADWAYS DUE TO SAID DEFECT.

WHILE UNDERNEATH TRUCK INVESTIGATING NOISE FROM VIBRATING METAL I NOTICED THE FRAME BADLY RUSTED NEAR THE CATALYTIC CONVERTER TO THE POINT WHERE A LARGE HOLE FORMED. RUSTED PIECES OF THE FRAME FALL OFF WHEN LIGHTLY TAPPED WITH A HAMMER. A QUICK INTERNET SEARCH MADE IT APPARENT THIS IS A VERY COMMON PROBLEM. TRUCK WAS BOUGHT AND ALWAYS REGISTERED IN A SOUTHERN STATE BUT WAS DRIVEN IN ILLINOIS FOR 3 YEARS WHILE ON MILITARY ORDERS. THERE IS SURFACE RUST EVERYWHERE BUT I HAVEN'T DONE A COMPLETE INSPECTION YET TO FIND OTHER HOLES.

THE LEAF SPRINGS THE DEALER REPLACED UNDER A RECALL FAILED. WE HAD A TOW PACKAGE ON OUR TACOMA & HAD NO PROBLEM TOWING OUR CAMPER WITH THE EXISTING LEAF SPRINGS. THE NEW LEAF SPRINGS FAILED WHEN WE TRIED TO TOW OUR CAMPER & THE DEALER SAYS IT'S OUR FAULT FOR OVERLOADING THE SUSPENSION. I WISH I HAD IGNORED THE RECALL NOTICE.

TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. AFTER PUMPING TEN GALLONS OF FUEL IN THE VEHICLE AND DRIVING HOME, THE CONTACT NOTICED THAT THE FRONT STRAP HOLDING THE FUEL TANK FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 010/04/16*LJ *TR

ON FRIDAYAUGUST19 2016 AS I WAS DRIVING MY 2005 TOYOTA TACOMA A RATTLE DEVELOPED IN MY FRONT END. COME TO FIND OUT THE FRAME ON MY TRUCK HAD ROTTED LEAVING THE FRONT STABILIZER HANGING. WITH THIS I HAD CALLED TOYOTA CORPORATE ON MONDAY THE 22 WERE I WAS TOLD AN ADVISOR WOULD CONTACT ME WITHIN 24 HRS. DURING THAT TIME I HAD PUT OUT A CALL TO BALISE TOYOTA IN WEST SPRINGFIELD MA. WERE I TAKE MY TRUCK FOR SERVICE. I HAD SPOKE TO THE SERVICE MANAGER AND WAS TOLD THERE WAS NOTHING TOYOTA WOULD DO FOR ME PERTAINING TO THE RUSTED FRAME ON MY VEHICLE DUE TO IT HAVING THE FRAME COATED DURING THEIR CAMPAIGN IN 2013. I THEN RECEIVED CALL FROM ADVISOR ASSIGNED TO ME THROUGH CORPORATE WERE I WAS ALSO TOLD THE SAME THING. HERES MY VIEW , YES I GOT THE COATING IN 2013 WERE IT MADE THE FRAME EVEN WORSE ONCE IT CAME OFF. MY TRUCK IS NOW A SAFETY ISSUE. NOT EITHER OF THE TOYOTA REPS EVEN OFFERED TO LOOK AT THE TRUCK OR SHOWED ANY CONCERN ABOUT MY SAFETY. THEY CLAIM THERE WAS A DEAD LINE ON THE REPLACEMENT FRAMES ENDING ON MARCH OF 2015. QUESTION HOW DO YOU PUT A DEADLINE ON SOMETHING WHICH IS GOING TO HAPPEN IN TIME POSSIBLY RESULTING IN INJURY OR EVEN DEATH. TOYOTA MADE A BIG MISTAKE WITH THE MANUFACTURING OF THESE FRAMES AND EVERYONE KNOWS THIS. THEY NEED TO BE LIABLE AND TAKE RESPONSIBILITY FOR THEIR MISTAKE. I EVEN HAVE PAST SERVICE RECORDS WERE TOYOTA HAS GIVEN THE GREEN LIGHT ON MY FRAME/BOLTS. THEIR ADVISOR WOULD ONLY SAY WE DON'T RECOMMEND YOU DRIVING YOUR VEHICLE AFTER I ASKED HER WHAT WOULD HAPPEN IF I WAS TO DRIVE MY VEHICLE AND THE FRAME FAILED RESULTING IN INJURY OR DEATH. THEY PRAISE CUSTOMER SAFETY ON THEIR WEB SITES, THIS IS HARDLY THE CASE.

MAJOR RUST DAMAGE ON FRAME AFTER ONLY 8 YEARS OF VEHILCE BEING RELEASED, A 2 BY 4 INCH WIDE HOLE ON BOTH SIDES FOR THE TRUCKS FRAME CAUSING WARPING AND BENDING AS WELL AS UNSAFE DRIVING CONDITIONS. WHEN TAKEN TO TOYOTA DEALERSHIP REPAIRS TOOK 9 MONTHS, AND UPON COMPLETION WAS SEND BACK TO OWNERS POSSESSION WITHOUT TEST DRIVING OR VERIFYING PROJECT COMPLETION.

TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. WHILE THE VEHICLE WAS STATIONARY, IT WAS DISCOVERED THAT THERE WERE HOLES IN THE FRAME OF THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WAS A BRAKE LINE FAILURE THAT OCCURRED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 91,213. THE VIN WAS NOT AVAILABLE.