2016 TOYOTA TACOMA Complaints

TOOK MY CAR TO THE DEALER, MARIETTA TOYOTA, FOR SERVICE AND IT WAS IMPOUNDED ON MAY 31, 2017 DUE TO SAFETY RECALL OF REAR DIFFERENTIAL LEAK. I WAS INFORMED AT THAT TIME THAT THE PARTS TO FIX THE ISSUE WOULD NOT BE AVAILABLE FOR AT LEAST TWO MONTHS. IT HAS NOW BEEN A MONTH AND I WOULD LIKE SOME INFORMATION ON WHAT ACTION I CAN TAKE.

TOYOTA RECALLED MY 2016 TACOMA FOR REAR DIFFERENTIAL LEAK SAFETY RECALL. AFTER DROPPING MY TRUCK OFF TODAY THEY SAID THEY WOULD BE ABLE TO REPAIR IT IF THEY GET THE PARTS FROM TOYOTA, WHICH THEY SAID COULD TAKE MONTHS. MY QUESTION IS, WHY SHOULD THEY INCONVENIENCE ME FOR MONTHS TO REPAIR MY VEHICLE. TOYOTA REQUIRED ME TO LEAVE MY VEHICLE AT THE DEALERSHIP BECAUSE IT IS A SAFETY RECALL. THEY DID PROVIDE ME WITH A RENTAL CAR, WHICH DOES ME NO GOOD BECAUSE I BOUGHT A TRUCK AND I NEED A TRUCK. AT THE DEALERSHIP AT VINELAND NJ THEY ALREADY HAD 15 TACOMA'S IN THE BACK LOT. THE MANAGER TOLD ME THEY WOULD BE FIXED ON A FIRST COME FIRST SERVE BASIS. HE SAID HE HAD A SMALL DEALERSHIP AND HE WASN'T SURE HOW FAST HE COULD GET PARTS BECAUSE THERE WERE 288,000 TACOMA'S INVOLVED. I AM OUT OF A TRUCK FOR GOD KNOWS HOW LONG.

TOOK MY TOYOTA FOR NORMAL SERVICE AND THEY INDICATE A RECALL FOR THE REAR DIFFERENTIAL. THEY SAID IT WOULD BE REPAIRED WITHIN A DAY. IT HAS BEEN 12 DAYS AND TOYOTA SAID THEY DO NOT WHEN THEY WILL GET PARTS OR WHEN THEY WILL FIX IT. THEY SAID IT COULD BE A MONTH OR MORE. I ASKED FOR AN UPDATE TODAY AND THEY SAID IT COULD BE MONTHS.

ON MAY 4,2017 TOOK VEHICLE IN FOR 15K SERVICE THOUGH IT ONLY HAD 11K MILES.WAS ADVISED THERE WAS A RECALL AND DID I WANT IT CHECKED, "WOULD ONLY BE A COUPLE HRS." IT HAS BEEN AT THE DEALERSHIPS PARKING LOT FOR TWO (2) MONTHS, EXPOSED TO TEMPERATURES OF 100 PLUS. I HAD PLANNED TO KEEP THIS VEHICLE FOR A LONG TIME, KEPT IT GARAGED WHEN NOT IN USE ETC. NOW AFTER THIS RECALL AND HAVING HAD OTHER ISSUES IN OCTOBER 2016 SUCH AS "DOWN LEVEL SOFTWARE", (I THINK IT WAS CORRECTED), ATTACHED WORK ORDER, I DON'T REALLY TRUST THIS VEHICLE AS TO "WHAT ELSE WAS MISSED ON THE PLANT FLOOR" THAT I WILL BE PAYING FOR IN THE FUTURE?? AS FAR AS I'M CONCERNED TOYOTA MTRS. CORP. SOLD ME A DEFECTIVE VEHICLE.

TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR LONGER THAN 60 DAYS. THE DEALER (BIG TWO TOYOTA OF CHANDLER, 1250 S GILBERT RD, CHANDLER, AZ 85286,(480) 898-6000 ), PROVIDED A LOANER VEHICLE BUT DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS UNCERTAIN OF WHEN A FAILURE MAY PROGRESS WITH THE VEHICLE PARKED AT THE DEALERS FOR LONGER THAN 2 MONTHS. PARTS DISTRIBUTION DISCONNECT.

THE REAR DIFFERENTIAL IS LEAKING FLUID. ON FEBRUARY 11, 2017 THE VEHICLE WAS TAKEN IN FOR ROUTINE SERVICE AND INSPECTED FOR A CLUNKING SOUND THAT OCCURS SPORADICALLY UPON BRAKING. THE FEELING CAN BEST BE DESCRIBED AS IF THE VEHICLE HAS BEEN BUMPED FROM BEHIND. THE SERVICE DEPARTMENT WAS NOT ABLE TO DUPLICATE THE PROBLEM. ON MAY 5, 2017 THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE AND RETAINED BY THE TOYOTA DEALER DUE TO A LEAKING REAR DIFFERENTIAL THAT WAS DESCRIBED AS A SERIOUS SAFETY DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED AS OF JUNE 24, 2017.

TAKATA RECALL I BROUGHT MY CAR TO THE DEALER BECAUSE IT IS RECALLED. THEY SAY IT WOULD TAKE ABOUT 10 DAYS TO 3 WEEKS, OR EVEN UP TO MORE THAN 2 MONTHS BECAUSE THEY DO NOT HAVE THE PARTS AVAILABLE FOR NOW. IN THE MEAN TIME, I HAVE NO CAR TO DRIVE TO WORK. IT IS RECALL BECAUSE OF THE COMPANY'S FAULT, THEN WHY DO I HAVE NO LOANER CAR?

TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JANZEN TOYOTA 4900 W 6TH AVENUE STILLWATER, OKLAHOMA 74074) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SPARKS TOYOTA DEALER LOCATED IN MYRTLE BEACH, SOUTH CAROLINA FOR MAINTENANCE AND WAS NOTIFIED THAT THERE WAS A RECALL PENDING REGARDING THE POWER TRAIN ON THE VEHICLE. THE RECALL INFORMATION WAS NOT AVAILABLE. IN ADDITION, THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE DEALER PROVIDED A RENTAL AND KEPT THE VEHICLE SINCE APRIL 29, 2017. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AN A CASE WAS OPENED. NO FURTHER DETAILS WERE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,300.

REAR DIFFERENTIAL IS LEAKING OIL. WAS INFORMED OF A RECALL NEARLY 2 MONTHS AGO AND ALSO INFORMED THAT IT WOULD BE UNSAFE TO CONTINUE TO DRIVE IT. TOYOTA HAS YET TO HAVE THIS VEHICLE REPAIRED. PLEASE HELP.