2004 TOYOTA TACOMA Complaints

POWER RACK AND PINION SYSTEM FAILURE, BAD SEALS IN UNIT, UNIT REPLACED UNDER WARRANTY, FAILED AGAIN, AT 10K MILES ON JANUARY 14, 2014. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHEN THEY DETECTED THAT THE ENTIRE FRAME WAS SEVERELY CORRODED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL HOWEVER, THE RECALL HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 118,223.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE WHEN SHE WAS ADVISED THAT THE FRAME WAS SEVERELY CORRODED. THE DEALER INFORMED HER THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL HOWEVER, THE RECALL HAD EXPIRED. THE DEALER STATED THEY COULD NOT REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,500.

I BROUGHT MY 2004 TOYOTA TACOMA IN TO TOYOTA OF NASHUA NEW HAMPSHIRE FOR CONCERNS ABOUT MY FRAME. THEY TOLD ME THE FRAME IS SO BADLY ROTTED IT IS NOT SAFE TO DRIVE. THEY TOLD ME THEY COULD NOT DO ANYTHING UNDER WARRANTY DUE TO THE FACT THAT I DID NOT HAVE THE FRAME UNDERCOATED BY TOYOTA. THE FRAME UNDERCOATING RECALL ENDED 10/11. I WAS NOT AWARE OF THIS RECALL. I HAVE CONTACTED TOYOTA CORPORATE IN TORRANCE CALIFORNIA. I WAS TOLD THEY COULD NOT HELP ME AND ANY FURTHER ESCALATION OF THE MATTER WOULD NEED TO BE "OUTSIDE" OF TOYOTA. THE TRUCK IS NINE YEARS OLD WITH 75K MILES ON IT WITH A VALUE OF ABOUT 8,000 WITH A GOOD FRAME. IT IS WORTHLESS IN THE CURRENT CONDITION AND CANNOT BE DRIVEN. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I OWN A 2004 TOYOTA TACOMA AND HAVE REGULARLY SERVICED AND MAINTAINED MY TRUCK, WHICH HAS ALWAYS BEEN STORED IN MY GARAGE. ON NOVEMBER 6TH, I WENT TO HAVE MY YEARLY VEHICLE INSPECTION AND WAS TOLD THAT THE TRUCK FAILED BECAUSE OF RUST IN THE FRAME NEAR THE GAS TANK. JOHN, THE GARAGE OWNER, TOLD ME ABOUT THE TOYOTA RECALL FOR THE FRAMES, AND SAID HE BELIEVED MY TRUCK WAS INCLUDED IN THE RECALL. I THEN CALLED THE TOYOTA DEALERSHIP WHERE I BOUGHT MY TRUCK, WOBURN FOREIGN MOTORS IN WOBURN, MA, AND THEY WERE UNSURE ABOUT THE RECALL PROCEDURE BECAUSE THEY THOUGHT THE RECALL HAD EXPIRED. THE SERVICE MANAGER GAVE ME THE VIN NUMBER AND CONFIRMED THAT THE TRUCK WAS ON THE RECALL LIST. SHE GAVE ME THE PHONE NUMBER TO CALL TOYOTA CORPORATE. WHEN I SPOKE WITH THEM, THEY TOLD ME THAT THE RECALL HAD EXPIRED IN 2011, AND THEY ASSIGNED A CASE MANAGER, [XXX], WHO WOULD BE THE ONLY ONE THAT COULD OVER-RULE THE EXPIRED RECALL. HE CALLED ME A DAY LATER, AND SAID TOYOTA WOULD NOT TAKE CARE OF IT BECAUSE THEY HAD SENT ME A LETTER NOTIFYING ME THAT I WAS TO TAKE IT IN SO THEY COULD DO UNDERCOATING. I TOLD [XXX] I NEVER RECEIVED THE NOTICE IN THE MAIL. SINCE MY PROFESSION WAS PHARMACY, I AM VERY DETAIL-ORIENTED, KNOWING THE IMPORTANCE OF RECORDING WHEN WE DISPENSE PRESCRIPTIONS TO CUSTOMERS. I BELIEVE THAT TOYOTA IS AT FAULT FOR THIS PROBLEM, AND THEY SHOULD STAND BY THEIR PRODUCT AND RESOLVE IT. I RECENTLY RECEIVED ANOTHER RECALL NOTICE ON NOVEMBER 14TH, 2013, FOR A SPARE TIRE MOUNT UNDER THE TRUCK THAT MAY RUST AND MAKE THE TIRE FALL. TOYOTA ASKED ME TO BRING IN THE TRUCK FOR REPAIR TO RESOLVE THAT ISSUE, BUT NOT THE FRAME. WITHOUT A REPLACEMENT FRAME, I AM UNABLE TO DRIVE THE TRUCK BECAUSE IT IS DANGEROUS AND CANNOT PASS INSPECTION. HAVING ALWAYS MAINTAINED MY VEHICLE, THE TRUCK ENGINE AND CABIN ARE IN EXCELLENT CONDITION. I WOULD APPRECIATE ANY HELP YOU COULD PROVIDE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, SHE NOTICED SOMETHING HAD BECOME DETACHED FROM UNDER THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FUEL TANK PROTECTOR WAS CORRODED AND HAD CAUSED THE FUEL TANK TO BECOME DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 61,400...UPDATED 10/30/13 *BF THE CONSUMER STATED THE DEALER FOUND THE VEHICLE HAD A PREFORATION. THE FRAME AND THE STRAPS FOR THE FUEL TANK WERE REPLACED. FREE OF CHARGE. *JS

CRANKSHAFT PULLEY THAT DRIVES ALTERNATOR HAS BECOME LOOSE AND MAKES SQUEAKING SOUNDS.. CONTACTED TOYOTA AND THEY COULDN'T HELP....WHAT SHOULD I DO SINCE A RECALL OF 4000+ HAS BEEN INITIATED FOR THIS FAILURE AND MY VIN NUMBER ISN'T INCLUDED?? *TR

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED HE WAS DRIVING 20 MPH AND COMPLETING A RIGHT TURN WHEN HE APPLIED THE BRAKES, BUT THE BRAKE PEDAL ABNORMALLY WENT DOWN TO THE FLOORBOARD. THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THE CONTACT THAT TWO BRAKES LINES WERE FRACTURED AND WOULD NEED REPLACING. THE MECHANIC THEN ADVISED THE CONTACT THAT THERE WAS A MANUFACTURER'S RECALL FOR FRAME CORROSION, AND REFERRED THE CONTACT TO AN AUTHORIZED DEALER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO CONFIRM FRAME CORROSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000. UPDATED 12/4/13*CN

VEHICLE FRAME RUSTED TO THE POINT WHERE IT WILL BE UNSAFE TO DRIVE SOON. VEHICLE IS FROM A "HEAVY ROAD SALT USE" STATE, BUT HAS HAD VERY LIMITED EXPOSURE TO SALT DURING THE WINTER MONTHS. MOST TIMES THE FRAME HAS BEEN RINSED WITH CLEAN WATER AFTER EXPOSURE TO SALT. TOYOTA'S VOLUNTARY REPAIR PERIOD HAS EXPIRED, YET THEY ACKNOWLEDGE A MANUFACTURING DEFECT. IN ADDITION THERE IS A RECALL FOR A SIMILAR ITEM RELATED TO THE SPARE TIRE CARRIER ON THE SAME VEHICLE. *JS

THIS IS A STORY ABOUT THE PURCHASE OF A BRAND NEW TOYOTA TACOMA IN 2004 THAT I PAID CASH FOR. ON OR ABOUT JANUARY OF 2012 I CALLED TOYOTA TO FIND OUT IF THERE WERE ANY RECALLS ON THE VEHICLE JUST CHECKING. I WAS TOLD THERE WAS A RECALL FOR A FRAME RUSTING WHEN WE BROUGHT THE VEHICLE IN FOR ANOTHER SERVICE MATTER WE WERE TOLD THAT THERE WAS NO PROBLEM WITH THE FRAME (THERE WAS NO RECORD OF OUR HAVING BEEN IN THE DEALERSHIP FOR THE RECALL JUST THE SERVICE THAT WAS PERFORMED). WE NEVER RECEIVED OFFICIAL NOTICE OF THE RECALL BUT NOW WE HAVE A FRAME RUSTING ISSUE WITH SOME AREAS THAT ARE ROTTING THROUGH THE FRAME! WHEN I CONTACTED TOYOTA HEADQUARTERS I WAS INFORMED THAT THE RECALL HAD EXPIRED SEVEN DAYS PRIOR AND THEY CANNOT DO ANYTHING FOR ME! HOW CAN THIS BE? IF THERE WAS A RECALL ON THE PRODUCT AND THE VEHICLE IS SHOWING THE DEFECT FROM THE RECALL HOW CAN IT EXPIRE? TOYOTA HAS RECOMMENDED WE RETAIN A LAWYER FOR THIS ISSUE. ARE YOU KIDDING ME? I HAVE A TRUCK WORTH NEXT TO NOTHING THAT I DEPEND ON FOR MY LIVING AND THEY TELL ME TO GET A LAWYER? FRANKLY, I AM VERY SURPRISED AT TOYOTA A COMPANY WITH AN EXCELLENT REPUTATION, THAT I THOUGHT MAKES GOOD CARS AND TRUCKS NOT STAND BEHIND THEIR DEFECTIVE MERCHANDISE. I WILL NEVER EVER BUY ANOTHER VEHICLE FROM TOYOTA AND TO ME THEIR REPUTATION IS NOW TARNISHED.