1995 TOYOTA TACOMA Complaints

TL* THE CONTACT OWNS A 1995 TOYOTA TACOMA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR WHEN THEY NOTICED THAT THE FRONT AND REAR FRAME WAS COMPLETELY CORRODED DUE TO MASSIVE RUST. THE MECHANIC INFORMED THE CONTACT THAT THE DAMAGES WERE SEVERE AND BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

I WANT TO ADD THIS COMPLAINT WITH MY PREVIOUS ONE ODI #[XXX] ON 12/30/1013 I SPOKE TO SUPERVISOR [XXX] FROM TOYOTA CORP.AT 1-800-331-4331. TOYOTA CASE #[XXX]. SHE SAID THEY ARE DONE WITH THIS AND I HAVE TO FILE COMPLAINTS OUTSIDE OF TOYOTA . I TOLD HER I DID WITH SAFERCAR.GOV. SHE ACTED LIKE I HAVEN'T . I HAVE THE PDF 34 PAGE TOYOTA CUSTOMER SERVICES , CUSTOMER SUPPORT PROGRAM - WARRANTY COVERAGE EXTENSION FOR FRAME RUST CORROSION PERFORATION ON CERTAIN 1995-2000 MY TACOMA DOCUMENTS. SIGNED BY [XXX] IN 2008. I FAXED PAGE 2 TO [XXX] ON 12/23/2013. NO. 3 APPLICATION PERIOD THAT STATES " THE WARRANTY EXTENSION IS OFFERED FOR A PERIOD OF 15 YEARS WITH NO MILEAGE LIMITATIONS FROM THE VEHICLE'S IN-SERVICE DATE, FOR PERFORATION OF THE VEHICLE'S FRAME CAUSED BY RUST CORROSION." THAT MEANS 15 YEARS FROM THE DATE THE VEHICLE WAS IN-SERVICE DATE FOR FRAME WAS INSPECTED FOR RUST CORROSION." WE HAVE OWNED THIS TACOMA SINCE 1/26/1998 WAY BEFORE THIS PROGRAM STATED SO WE QUALIFY FOR THE WHOLE PROGRAM. WE HAVE BEEN REFUSED THIS PROGRAM FROM THE VERY BEGINNING. TOYOTA REFUSES IT'S OWN SAFETY PROGRAM WHICH THE SAY THEIR FIRST PRIORITY IS SAFETY. FRAME RUST CORROSION FAILURE IS A SAFETY HAZARD THAT TOYOTA IS COVERING UP, SO THEY DON'T HAVE TO PAY OUT. YET TOYOTA SPENDS ALL KINDS AMOUNTS OF MONEY IN RACING AND REFUSES TO TAKE FULL RESPONSIBILITY FOR TOYOTA'S BAD FRAMES THAT ARE STILL ON PRODUCTION VEHICLES,ON THE ROAD FORM RUST CORROSION AND WILL OR HAS ALREADY FAILED. TOYOTA SUED AND WON $25 MILLION FROM DANA CORP FOR BAD FRAMES. I FILED A COMPLAINT WITH BETTER BUSINESS BUREAU CASE #[XXX] . TOYOTA DOES NOTHING BUT CONTINUALLY ARGUE,REFUSES EXCELLENT CUSTOMER SERVICE AND PERMANENT REPAIRS AND TRIES TO SCAM US OUT OF OUR MONEY. TOYOTA IS PLAYING WITH PEOPLES LIVES FRAMES FAIL GOING 50 TO 70 MILES PER HOUR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PUT MY TACOMA IN REVERSE AND HEARD A SNAP AND CLUNK FROM FRONT AND REAR. FRONT RIGHT SUSPENSION RUSTED THROUGH, BROKE AND RIGHT REAR SHOCK. LOCAL REPAIR SHOP SAID RUSTED THROUGH, BROKE, THEY CAN'T ADJUST CASTER SETTING ON FRONT ALIGNMENT BECAUSE NUTS ARE RUSTED SOLID CAN'T REMOVE NUTS . PULLS TO THE RIGHT, STEERING WHEEL IS TO RIGHT. FRAME IS ALSO VERY RUSTED AND MIGHT FAIL BEFORE TOO LONG. MY WIFE AND I TOOK MY TACOMA TO TOYOTA DEALER IN 2010 TO HAVE $2,342.21 WORTH OF SERVICES DONE. REPAIRS NOT DONE CORRECTLY AND PERMANANTLY. WE TOOK IT BACK TWICE AND WAS TOLD IT WOULD COST US $1,900.00 TO REPLACE CONDENSER FOR LEAK . WE PAID $250 TO HAVE LEAK REPAIRED TO BEGIN WITH OTHER REPEATED CHARGES . MY ONLINE HISTORY SAYS $520.00 TO FIX LEAK . TOYOTA SERVICE REP DID NOTHING BUT TRY TO OVERCHARGE AND RECHARGE US FOR REPAIRS WE PAID FOR AND REFUSED TO CORRECT THE REPAIRS WE PAID FOR . TOYOTA DEALER INSPECTED MY TACOMA FRAME AND DECLARED IT GOOD IN 2010, REFUSED TO UNDERCOAT MY FRAME. THREE YEARS LATTER 2010 IN 2013 FRAME IS EXTREMELY RUSTED. TOYOTA REFUSES TO BUYBACK OR REPLACE FRAME. WE BOUGHT TACOMA IN 1998 BEFORE FRAME RUST PROGRAM BEGINNING IN 2008. SECOND OWNER, NEVER RECEIVED RECALL OR EXTENDED FRAME RUST WARRANTY LETTERS. WE WERE TOLD THERE WASN'T RECALL OR ANYTHING ELSE THAT NEED TO BE DONE IN 2010. THEY NEW EXACTLY HOW MUCH MONEY WE HAD IN THE BANK AND TRIED TOO TAKE EVERY PENNY WE HAD IN THE BANK , REFUSING TO PROVIDE EXCELLENT SERVICE REPAIRS. WE HAD TO PREPAY FOR STAINLESS STEAL EXHAUST . TOYOTA SERVICE REP. PUT THE OLD OXYGEN SENSORS BACK IN CHARGED US FOR ONE AND SAID WE WOULD HALF TO PAY ANOTHER $200 TO $300 FOR ANOTHER ONE .ENGINE LIGHT CAME BACK ON HALFWAY HOME WHICH IS WHY WE TOOK IT IN FOR THE FIRST TIME. WE PAID FOR WASHER FLUID WIRE REPAIR WHICH BROKE AGAIN IN LESS THAN THREE YEARS.WE LEFT TOYOTA DEALER VERY ANGRY IN 2010 AND HAD REPAIRS FAIL. *TR

1995 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO VEHICLE FRAME RUST. *SMD THE CONSUMER STATED THE HE TOOK THE VEHICLE IN FOR THE RUST PERFORATION RECALL IN 2008. HE WAS INFORMED OTHER THAN SURFACE RUST, IT WAS NOT BAD ENOUGH TO REPLACE, AS NO HOLES OR SOFT SPOTS WERE FOUND. ALTHOUGH, HE DID NOT TAKE THE VEHICLE BACK FOR A RE-INSPECTION, HE WAS INFORMED BY A TOYOTA REPRESENTATIVES THAT THE TRUCK WOULD NOT FAIL ANOTHER INSPECTION AND THE FRAME WAS NOT BAD ENOUGH TO WARRANT A REPLACEMENT. IN 2011, THE FRAME CRACKED AND IT WAS WELDED TOGETHER. IN AUGUST 2013, THE FRAME SPLIT IN HALF AGAIN. THE CONSUMER RETURNED TO THE DEALER, WHERE THEY INFORMED HIM, HAD HE PURCHASED THE VEHICLE THERE, THEY MAY HAVE BEEN ABLE TO HELP HIM.

I NOTICED WHEN I WAS FILLING UP WITH GAS THAT I WAS LEAKING GAS WHERE THE FILLER TUBE HAD RUSTED AWAY FROM THE TANK AS WELL AS THE RETURN FUEL LINE. THEN I NOTICED THAT MY FRAME IS CRACKED IN FRONT OF THE REAR LEAF SPRINGS, ON BOTH SIDES OF THE TRUCK. AFTER REMOVING THE FUEL TANK I REALIZED THAT THE ENTIRE REAR FRAME IS COMPLETELY RUSTED AWAY. LUCKILY I FOUND THIS OUT BEFORE ME AND MY FAMILY COULD HAVE BEEN KILLED DUE TO THE FRAME PRE-MATURELY RUSTING OUT. I WOULD THINK THAT THIS IS A WARRANTY ISSUE... *TR

IN JUNE 2011 I HAD MY 1995 TOYOTA TACOMA INSPECTED. I SPECIFICALLY REQUESTED THAT THE FRAME BE CHECKED. THE TRUCK PASSED INSPECTION AND THE INVOICE, WHICH I HAVE, STATED THAT THE FRAME WAS GOOD. AT THAT TIME MY TRUCK HAD 166,874 MILES ON IT. ON AUGUST 3, 2013, 2 YEARS LATER, I TOOK MY TOYOTA TACOMA TO THE SAME TOYOTA DEALER WHO INSPECTED IT IN 2011. THE TRUCK DID NOT PASS INSPECTION, AND THE INVOICE, WHICH I ALSO HAVE, STATES: "THE FRAME HAS A HOLE IN IT - LOCATED PASSENGER REAR NEAR SPRING PURCH. HOLE. CUSTOMER HAS 30 DAYS FROM TODAY TO HAVE REPAIRS DONE". THE MILEAGE ON THE TRUCK IS 173,527. I FIND IT HARD TO BELIEVE THAT IN 2 YEARS, WITH ONLY 6,653 ADDITIONAL MILES ON IT, THAT THE FRAME HAD RUSTED TO THAT EXTENT. I TOOK THE TRUCK FOR A 2ND OPINION. NOT ONLY DID THE FRAME HAVE A HOLE IN IT, THERE WERE SEVERAL RUST SPOTS TOYOTA DID NOT REPORT, IN ADDITION, THE PART THAT HELD ON THE TRAILER HITCH IS SO RUSTED THEY SUGGESTED NOT TO USE IT ANY MORE. I CAN'T EVEN USE MY TRUCK ANY MORE! I CONTACTED TOYOTA AND GOT A CASE NUMBER. I GOT AN EMAIL FROM A CASE MANAGER WITH A NUMBER TO CALL. I CALLED JUST TO HAVE THEM TELL ME THERE WAS NOTHING THEY COULD DO FOR ME. I UNDERSTAND THE RECALL ENDED AT THE END OF DECEMBER, BUT I FIGURED AFTER THE REPORT I WAS GIVEN IN 2011, "THE FRAME IS GOOD", THAT I HAD NOTHING TO BE CONCERNED ABOUT. NOW, MY TRUCK SITS IN MY DRIVEWAY. IT IS A PILE OF JUNK AND TOYOTA'S MISSION STATEMENT: "TO ATTRACT AND ATTAIN CUSTOMERS WITH HIGH VALUED PRODUCT AND SERVICES AND THE MOST SATISFYING OWNERSHIP EXPERIENCE IN AMERICA" NEEDS TO BE RE-WRITTEN! THANK YOU TOYOTA FOR YOUR REPUTABLE SERVICE AND MY EXTREME LACK OF CUSTOMER SATISFACTION! *TR

I PURCHASED A 1995 TOYOTA TACOMA NEW AND HAVE OWNED IT SINCE. I HAD IT SERVICED LAST WEEK AND THE MECHANIC TOLD ME THE FRAME AND SUSPENSION WAS HEAVILY ROTTED AND THE VEHICLE WAS UNSAFE. IT HAD MAJOR STRUCTURE DAMAGE ON THE WELDS AT THE FRONT,MIDDLE,AND REAR OF THE FRAME ON BOTH SIDES. HE ALSO STATED THAT THE SUSPENSION WAS HEAVILY ROTTED TO THE POINT WHERE HE ASKED ME IF I HAD A BOAT AND USED THE TRUCK IN SALT WATER WHICH I DON'T. AT THIS POINT, I HAD THE TRUCK TOWED TO MY HOUSE AND CONTACTED TOYOTA CUSTOMER CARE CASE NUMBER 1308142650. THE REPRESENTATIVE TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT MY ISSUE. I PAID 30K FOR THIS TRUCK AND WISH I NEVER PURCHASED IT DUE TO THE SHODDY MANUFACTURING PROCESS TOYOTA USED MAKING THIS VEHICLE. IN 2008, I BROUGHT THE VEHICLE TO BOCH TOYOTA TO HAVE THE FRAME INSPECTED AND THEY SAID IT WAS OK BUT MY MECHANIC ADVISED ME TO GO TO THE DEALER BECAUSE HE SAID THE FRAME WAS ROTTING AT A VERY FAST PACE. I HAVE READ ALOT OF REPORTS OF FRAME ROT AFTER THE 15 YEAR EXTENDED WARRANTY TOYOTA OFFERED AND FEEL THEY NEED TO STAND BY THEIR PRODUCT AND CONTINUE COVERING THEIR PRODUCTS DUE TO THE DEFECT IN THEIR MANUFACTURING PROCESS. SIGNED, VERY UNHAPPY TOYOTA TACOMA OWNER!!!!!!!! *TR

TL* THE CONTACT OWNS A 1995 TOYOTA TACOMA. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER ATTEMPTED TO PUT ON THE SEATBELT, IT MADE A NOISE AND WOULD NOT RETRACT. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 1995 TOYOTA TACOMA. THE CONTACT STATED THAT SHE HEARD A KNOCKING FROM UNDER THE DRIVER'S SEAT WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO A BRAKE SPECIALIST FOR INSPECTION AND THE FAILURE WAS LOCATED AT THE FRONT FRAME, WHICH WAS CORRODED. THE CONTACT WAS ADVISED BY THE SPECIALIST THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 174,000.

MY SON HEARD FROM A CO WORKER THAT TOYOTA HAD PURCHASED HIS VEHICLE BACK DUE TO FRAME RUST. MY SON CALLED TOYOTA AND WAS INFORMED THAT TOYOTA IS NO LONGER DOING ANYTHING TO CHECK OR FIX BAD FRAMES.I LOOKED UNDER MY VEHICLE AND THE FRAME SEEMED OK,SO I CONTINUED USING THE VEHICLE.WHILE DRIVING THE VEHICLE APPROXIMATELY NINE MONTHS LATTER,I HEARD A BANGING NOISE LIKE TWO PIECES OF METAL WERE HITTING.I GOT OUT OF THE VEHICLE AND STARTED LOOKING AROUND.I FOUND THE FRAME ABOVE THE REAR PASSENGER WHEEL HAD BROKE THRU DUE TO RUST.I CALLED TOYOTA TO FIND OUT WHY I WAS NEVER SENT A RECALL ABOUT THIS RUSTY FRAME PROBLEM.IF I HAD RECEIVED THIS NOTICE ,MY SELF AND OTHER PEOPLE'S LIVES WOULD NOT HAVE BEEN JEOPARDIZED. TOYOTAS REPLY WAS THAT THEY HAD SENT A RECALL.WITH THIS I STARTED CHECKING DIFFERENT WEB SITES ON THIS MATTER,ONLY TO FIND OUT THERE ARE A LOT OF PEOPLE WITH THE SAME COMPLAINT,THEY NEVER RECEIVED A RECALL NOTICE . I FEEL TOYOTA DID NOT DO WHAT THEY SHOULD HAVE IN ORDER TO PROTECT THE SAFETY OF THERE CUSTOMERS AND THE PUBLIC. IF I WAS ON THE HIGHWAY WHEN THIS HAPPENED , PEOPLE MAY HAVE BEEN KILLED. *TR