2001 TOYOTA TACOMA Complaints

THE FRAME IS TOTALLY ROTTED OUT. I BOUGHT THE TRUCK USED AND AFTER HAVEN'T IT SEVERAL MONTHS I WAS CHANGING THE OIL AND TO MY SUPRISE WHEN I WAS UNDER IT I COULD NOT BELIEVE WHAT I WAS SEEING. IT IS NOT SAFE TO DRIVE

INITIAL PROBLEM 12/08/2009: IN DECEMBER OF 2009, I DROPPED MY TOYOTA TACOMA OFF AT MY LOCAL DEALER (LEXINGTON TOYOTA, (MA) FOR A SERVICE APPOINTMENT. LEXINGTON TOYOTA CALLED ME AND STATED THAT MY 2001 TACOMA HAD A SERIOUS FRAME RUST PERFORATION PROBLEM. THEY STATED THAT THE SOLUTION TO THIS PROBLEM WAS TO REPLACE THE ENTIRE FRAME AT NO COST TO ME AND THEY ASSIGNED A CASE NUMBER. THE TOTAL COST TO ME WHEN THE JOB WAS COMPLETED WAS $1,717.77 (SEE-ATTACHED INVOICE [XXX].) THE FRAME REPAIR INVOICE WAS DATED 12/22/2009. FAST FORWARD TO 12/10/2018: ON 12/10/2018, I BROUGHT MY 2001 TACOMA INTO THE SERVICE DEPARTMENT OF LEXINGTON TOYOTA FOR SOME BRAKE WORK. LATER THAT DAY THEY CALLED AND SAID THAT MY FRAME HAD SELECTED ROT AND WOULD NOT PASS THE NEXT STATE INSPECTION. THE SERVICE DEPARTMENT STATED THAT THEY HAD REVIEWED THE SITUATION WITH THE SERVICE MANAGER AND THAT THERE WAS NOTHING THAT THEY COULD DO FOR ME. I EXPLAINED THAT THE FRAME HAD BEEN REPLACED IN DECEMBER OF 2009 AND THAT THE SERVICE ADVISOR ([XXX]) HAD STATED TO ME THAT THE NEW FRAME WAS WARRANTIED FOR FIFTEEN YEARS. I JOKING REPLIED THAT IT WOULD PROBABLY LAST LONGER THAN I WOULD. I GUESS I WAS WRONG. I HAVE ALL OF MY REPAIR WORK AND YEARLY STATE INSPECTION WORK DONE AT LEXINGTON (MA) TOYOTA. I AM DISAPPOINTED THAT THIS SITUATION WAS NOT IDENTIFIED EARLIER WHEN IT COULD HAVE BEEN DEALT WITH BEFORE GETTING TO ITS CURRENT STATE. I BELEIVE THIS IS A SERIOUS SAFETY ISSUE. THIS COULD CAUSE A SERIOUS ACCIDENT IF THE FRAME FAILS WHILE ON THE HIGHWAY. IF THIS HAPPENED TO ME, HOW MANY TACOMA?S AND OTHER TOYOTAS ARE OUT THERE THAT HAD FRAME REPLACEMENTS THAT ARE NOW DEFECTIVE. IT LOOKS TO ME LIKE TOYOTA USED THE SAME SUBSTANDARD FRAMES FOR THEIR REPLACEMENT PROGRAM. I HAVE CONTACTED TOYOTA AND WAS TOLD THERE WAS NOTHING THEY COULD DO. I SPOKE WITH [XXX], CUSTOMER SERVICE REP. ON 01/09/19 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

THE TRUCK WAS IN A FRONT END TO REAR END COLLISION AT OR AROUND 40 MPH THE AIRBAGS DIDN'T DEPLOY. I HAVE PICTURES OF THE TRUCK. THE ACCIDENT REPORT. & WITNESS OF THE VEHICLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME HAD EXTENSIVE RUST AND CORROSION TO THE POINT THAT IT COULD FRACTURE. IN ADDITION, BATTLEFIELD TOYOTA (11013 JAMES MONROE HWY, CULPEPER, VA 22701, (540) 317-7800) WAS NOTIFIED AND A SHOCK ABSORBER WAS ORDERED BECAUSE IT WAS ALSO RUSTED. THE PART WAS REPLACED. THE FRAME RUST AND CORROSION WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED TO VERIFY IF THE DEALER PLACED A COATING ON THE VEHICLE YEARS AGO DUE TO AN UNKNOWN RECALL REGARDING THE STRUCTURE, BUT FAILED TO REPLACE THE FRAME. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

THE FRAME HAS ROTTED OUT CAUSING THE LEAF SPRINGS TO MOVE AND RESULTING INTO DRY SHAFT DROPPING OUT OF PLACE. THIS IN TURN, MAKES THE TRUCK UNDRIVEABLE. THIS HAPPEN WHEN TRYING TO DRIVE AROUND TOWN. IT BEGIN IN OCTOBER OF 2018. WE HAVE NOT DRIVEN IT SINCE THAT TIME.

2001 TACOMA. THE 15 YEAR EXTENDED WARRANTY IS NOT ENOUGH; IT SHOULD BE A MANDATORY RECALL/INSPECTION WITH NO TIME LIMITATIONS. FRAMES ARE VISIBLY RUSTING THROUGH AFTER THE WARRANTY EXPIRES, BUT THE FRAMES ARE DEFECTIVE PRIOR TO THAT AND OWNERS DON'T REALIZE IT BECAUSE NO RECALL WAS EVER ISSUED AND ANY VISIBLE INSPECTION DOESN'T REVEAL THE PROBLEM. I KNOW NOW THAT MY FRAME WAS DEFECTIVE DURING THE WARRANTY PERIOD BUT IT DIDN'T BECOME 'VISIBLE' UNTIL AFTER 16 YEARS. TOYOTA HAS TRIED TO SWEEP THIS UNDER THE RUG BY DOING AS LITTLE AS POSSIBLE TO EASE THE JUDICIAL SYSTEM. HOW MANY PEOPLE ARE DRIVING ON LIFE-THREATENING FRAMES THAT DON'T EVEN REALIZE IT BECAUSE THE FRAME IS SOMETHING AN AVERAGE PERSON DOESN'T TEND TO CHECK? AN OFFICIAL 'RECALL' NOTICE WOULD GET THOSE TRUCKS IN THE SHOP FOR INSPECTION.

TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE FRAME OF THE VEHICLE BECAME SEVERELY RUSTED AND CORRODED. THE CONTACT STATED THAT THE CAB FRAME BRACKET CONNECTED TO THE FRAME OF THE VEHICLE WAS AFFECTED. IN ADDITION, THE CONTACT STATED THAT THERE WERE HOLES IN THE FRAME OF THE VEHICLE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A KNOCKING SOUND UNDERNEATH THE VEHICLE. HE PARKED THE VEHICLE, CHECKED UNDERNEATH, AND FOUND THAT THE ENTIRE FRAME WAS RUSTED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND RECOMMENDED THAT THE ENTIRE FRAME BE REPLACED. THE FRAME WAS RUSTED TO THE POINT WHERE THE VEHICLE WAS NO LONGER SAFE TO DRIVE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 173,000.

REAR FRAME IS RUSTED OUT AND BRAKING INTO PIECES. I CALLED TOYOTA AND THERE WAS A RECALL FOR THE RUSTED PARTS. THEY TOLD ME THE RECALL HAS EXPIRED AND THEY WILL NOT HONOR IT

AFTER A MUFFLER SHOP POINTED OUT SERIOUS HOLES IN THE FRAME OF MY 2001 TOYOTA TACOMA (WITH 174,000 MILES), I CONTACTED KINGS TOYOTA AND TOYOTA MANUFACTURING. THEY SAID THE TRUCK WAS OUT OF WARRANTY. I TOOK IT TO HAMILTON BODY SHOP AND THEY SAID THERE WAS A RECALL FOR THE LIFE OF THE TRUCK.I CONTACTED PERFORMANCE TOYOTA WITH MY VIN # AND THEY SAID THERE WAS NO RECALL IN THEIR DATA BANK. I HAVE BEEN TOLD THE TRUCK IS UNSAFE TO DRIVE. I HAVE HAD THE TRUCK FRAME INSPECTED AT KINGS TOYOTA TWICE IN THE PAST SEVERAL YEARS AND THEY SAID THE FRAME WAS OK AT THAT TIME. MY TRUCK IS IN MECHANICALLY GOOD CONDITION, BODY LOOKS FINE TOO. WOULD LOVE TO CONTINUE TO DRIVE IT SEVERAL MORE YEARS. WOULD APPRECIATE HELP DETERMINING IF THERE IS, IN FACT , A RECALL AND HOW DO I GO ABOUT GETTING THE INFORMATION I NEED TO GET THIS FRAME REPAIRED.