2004 TOYOTA TACOMA Complaints

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED PULLING TO THE RIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE REAR SUBFRAME WAS RUSTED. RILEY TOYOTA LOCATED AT 2105 CHRISTY DR, JEFFERSON CITY, MO 65101, (573) 893-3100, WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,124.

PURCHASED 2004 TACOMA IN 2016. DEALERSHIP OF PURCHASE SAID VEHICLE WAS NOT AFFECTED BY FRAME RECALL AND DID NOT INFORM ME THAT IT WAS UNDER WARRANTY FOR FRAME RELATED ISSUES. SINCE PURCHASING VEHICLE I'VE ENCOUNTERED COUNTLESS FRAME RELATED ISSUES AND HAVE PUT THOUSANDS INTO FRAME RELATED REPAIRS. I CONTACTED TOYOTA IN 2018 ON SEVERAL OCCASIONS TO ASK ABOUT FRAME WARRANTY. TOYOTA SAID VEHICLE WAS NOT COVERED. DID NOT LOOK UP VIN OR ANY OTHER INFORMATION RELATED TO VEHICLE. I CONTACTED TOYOTA AGAIN THIS YEAR TO SEE IF THERE'S ANYTHING THAT CAN BE DONE AS FRAME ISSUES WERE BECOMING SIGNIFICANT AND BEYOND MY FINANCIAL MEANS TO KEEP FIXING. TOYOTA NOTIFIED ME AT THIS TIME THAT THE VEHICLE HAD IN FACT BEEN UNDER WARRANTY BUT THAT NOW THE WARRANTY HAD EXPIRED 6 MONTHS PRIOR (WHICH WAS WITHIN THE TIMEFRAME THAT I HAD INITIALLY CONTACTED TOYOTA). TOYOTA TOLD ME THAT FRAME HAD BEEN UNDERCOATED WITH CORROSION RESISTANCE TREATMENT IN 2010 AND WARRANTY WAS GOOD FOR 10 YEARS (UNTIL 2020). BECAUSE DEALERSHIP OF PURCHASE FAILED TO COMPLY WITH A WARRANTY LETTER AND TOYOTA ALSO FAILED TO NOTIFY ME AS I WAS NOT THE ORIGINAL OWNER, I WAS NOT AWARE THAT I COULD HAVE HAD THE FRAME FIXED. WHICH I WOULD HAVE IF I HAD KNOWN. NOW BECAUSE OF NO FAULT OF MY OWN, THE WARRANTY WINDOW HAS CLOSED AND TOYOTA IS NOT WILLING TO RECTIFY THE SITUATION. I STILL OWE OVER $3K ON A VEHICLE I PAID OVER $11K FOR AND HAVE PUT $4K-$8K INTO FOR REPAIRS. FRAME IS ROTTING FASTER THAN I CAN FIX IT AND IS NOW UNSAFE TO DRIVE AND INELIGIBLE FOR TRADE-IN OR SALE BECAUSE THE VEHICLE IS ESSENTIALLY WORTHLESS AT THIS POINT. FRAME BOLTS ARE NOW ROTTED, TAILPIPE AND EXHAUST FELL OFF JUST THIS MORNING DUE TO CORROSION, SUSPENSION IS CORRODED, BRACKETS ARE ROTTING OFF FRAME, FLAKES OF CORRODED METAL ARE IN PILES BENEATH VEHICLE- AND THESE ARE JUST THE MOST RECENT ISSUES.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT APPROXIMATELY 12 YEARS THE VEHICLE WAS TREATED WITH A RUST INHIBITOR HOWEVER, THE SUBFRAME WAS SEVERELY RUSTED. ADDITIONALLY, THERE WERE SEVERAL RUST HOLES TO THE SUBFRAME. THE CONTACT CONTACTED TOYOTA OF VINELAND (650 N DELSEA DR, VINELAND, NJ 08360, (856) 559-7690) WHO STATED THAT THEY WERE UNABLE TO PROVIDE THE REPAIR UNDER A RECALL. THE DEALER ALSO STATED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 120,165. *LN THE CONSUMER SUBMITTED PHOTOS. *TR

MY 2004 TOYOTA TACOMA HAS FRAME DAMAGE UNDERNEATH (PICTURE ENCLOSED) I LEARNED OF A 15 YEAR MANUFACTURER EXTENDED WARRANTY ON THE FRAME OF MY TRUCK WITHIN THE LAST FEW MONTHS. I PUT IN A COMPLAINT TO TOYOTA (I LOST CLAIM NUMBER) AND WAS TOLD THE WARRANTY HAD EXPIRED IN MAY OF 2019 AND WAS OUT OF LUCK, HE ALSO SAID THAT 15 YEAR WARRANTY EXTENSION WERE MAILED OUT IN THE PAST BUT ,TROUBLE IS MY WIFE AND I DO NOT RECALL SEEING THIS INFORMATION DO TO THIS I WAS UNABLE TO GET MY FRAME FIXED UNDER THE WARRANTY AND I CANNOT AFFORD OUT OF POCKET FEE TO FIX MYSELF. WHAT ISSUE I DO HAVE IS I HAD MY VEHICLE AT A TOYOTA DEALERSHIP BEING WORKED ON FOR A "SAFETY RECALL " JULY OF 2018 AND I WAS WONDERING AT LEAST AS A CUSTOMER COURTESY WHY I WASN'T MADE AWARE OF THIS FRAME RECALL WHILE UNDER REPAIR FOR THE SAFETY RECALL, I WOULD HAVE GOT THE WORK DONE HAD I KNOWN AND AS STATED EARLIER KNOWN BY RECEIVING INFORMATION IN THE MAIL ABOUT THIS. THE TOYOTA REP SAID SINCE IT EXPIRED I WAS OUT OF LUCK AND THAT IS WHY I'M REACHING OUT TO YOU ABOUT THIS MATTER. *TR

TACOMA PURCHASED FEB.2019 WITH SOME RUST FOUND ON FRAME.TRUCK SENT TO BODY SHOP APR. 2020 TO ADDRESS RUST.TRUCK HAD BECOME UNREPAIRABLE DUE TO "SEVERE RUST IN MULTIPLE LOCATIONS ON FRAME","RUST HOLES AND CRACKING BAD ON DRIVER SIDE FRAME NEAR FUEL TANK" AND "FRAME IS RUSTING BAD FROM INSIDE OUT"(QUOTES FROM MECHANIC). TRUCK WILL NOT PASS INSPECTION.

WHEN CHANGING THE OIL IN THE VEHICLE FOR THE FIRST TIME, IT WAS UP ON A LIFT AND IT WAS OBVIOUS THAT THE TRUCK FRAME WAS RUSTING THROUGH. THE BAD PART IS WHEN THE VEHICLE WAS PURCHASED LAST YEAR TOYOTA CHARGED US A $200 FOR CHECKING THE VEHICLE OUT, BUT EVEN THOUGH THERE ARE TONS OF COMPLAINTS DIDN'T BOTHER TO TELL US THAT THE FRAME WAS RUSTED. I HAVEN'T REPORTED IT TO THEM YET I WONDER IF THEY WILL STAND BEHIND THEIR INSPECTION. SO MUCH FOR GETTING A VEHICLE CHECKED OUT BEFORE YOU BUY.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT THE SUSPENSION SPRING HANGERS WERE SEVERELY CORRODED. THE CONTACT STATED THAT THE SUBFRAME WAS ALSO CORRODED. THE MANUFACTURER OFFERED A WARRANTY WHICH WAS EXCEEDED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO KOONS TYSON TOYOTA LOCATED AT (8610 LEESBURG PIKE, VIENNA, VA 22182 (703) 790-5920) TWICE BY THE PREVIOUS OWNER AND RUST INHIBITOR WAS APPLIED TO THE SUBFRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE WARRANTY PERIOD WAS EXCEEDED. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE IN FOR INSPECTION IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE SUB FRAME OF THE VEHICLE HAD SUSTAINED SEVERE RUSTING AND CORROSION. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE AND FAILED THE STATE INSPECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT UPON INSPECTION OF THE VEHICLE, IT WAS DISCOVERED THAT THE UNDERCARRIAGE SHOWED EXTENSIVE CORROSION TO THE SUB FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO FIX THE SUB FRAME OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PRIOR OWNER DECLINED TO HAVE THE CORROSION REPAIRED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 141,000.

FUEL TANK STRAP FAILED TANK DROPPED PUSHING SHIELD INTO DRIVESHAFT CAUSING METAL TO METAL GRINDING. THIS HAPPENED AFTER FILLING TANK AND DRIVING.