2002 TOYOTA TUNDRA Complaints

I FOUND PORTIONS OF THE FRAME RUSTED THRU AND COULD NOT MOUNT STEP BARS. I MENTIONED THIS EARLIER IN A REPORT. I ALSO JUST FOUND MY SPARE TIRE MISSING AND FOUND THE BRACKET HOLDING IT HAD RUSTED AND THE TIRE WAS LOST WHILE DRIVING. WHEN AND WHERE IS UNKNOWN. TOYOTA EXAMINED THE TRUCK 2 YEARS AGO FOR A RECALL FOR RUST ISSUES AND SAID EVERYTHING WAS OK.THE TIRE LOSS IS IRRITATING AND DANGEROUS TO OTHER DRIVERS.

WHEN INSTALLING SIDE RAILS I DISCOVERED THE FRAME OF THE VEHICLE HAD RUSTED THRU AT THE LOCATION I WAS GOING TO DRILL A HOLE. THE TRUCK WILL NOT PASS INSPECTION AND THERE ARE SAFETY CONCERNS. TOYOTA WILL NOT ADDRESS THE ISSUE. THERE HAVE BEEN RECALLS FOR FRAME ISSUES IN THE PAST AND IT APPEARS TOYOTA HAS NOT SOLVED THE PROBLEM. THERE MAY BE MANY MORE VEHICLES OUT THERE AND DO NOT KNOW THEY HAVE A WEAKENED FRAME. TOYOTA NEEDS TO DO MORE TO RESOLVE THE ISSUE.

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE PARKING THE VEHICLE, THE PARKING BRAKE DID NOT ENGAGE. THE CONTACT OBSERVED THAT THERE WAS A FUEL LEAK UNDER THE VEHICLE AND THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FRAME WAS SEVERELY RUSTED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. APPROXIMATELY TWO AND A HALF YEARS LATER, THE CONTACT OBSERVED THAT THE FRAME FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 218,572.

WHEN STARTED TRUCK, HEARD UNUSUAL WHINING NOISE. STARTED DRIVING AND STEERING BECAME DIFFICULT. STOPPED IN PARKING LOT AND FOUND POWER STEERING FLUID LEAKING OUT ON GROUND. ENTIRE RACK AND PINION SHOWING EXCESSIVE CORROSION AND LEAKING FLUID. WAS ABLE TO DRIVE TO TOYOTA DEALER. THEY ESTIMATE $1200 FOR AFTER MARKET REPAIR, AND $1600 FOR REPAIR WITH TOYOTA PARTS. TRUCK NOT SAFE TO DRIVE UNTIL REPAIRED. 2002 TUNDRA SR5

I HAD THE FRAME RUST UNDER COATING 'BAND AID' APPLIED TO MY 2002 TOYOTA TUNDRA BY A TOYOTA DEALER IN LYNCHBURG VA IN 2011. THE FRAME RUST HAS REAPPEARED SO I TOOK IT BACK TO THE DEALER ASKING FOR A NEW BAND AID TO FIX THIS PROBLEM AND WAS TOLD THERE WAS NO WARRANTY ON THE FIRST FIX AND TOYOTA WILL DO NOTHING. I FEEL LIKE IT IS TOYOTA'S RESPONCEABILITY TO REPAIR OR FIX THE UNDERBODY RUST PROBLEM BECAUSE THEY KNEW ABOUT THIS AND ARE TRYING NOT TO FULFILL THEIR OBLIGATION UNDER THE RUST RECALL AGREEMEENT WITH THE COURT.

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING AT ANY SPEED DURING INCLEMENT WEATHER, WATER LEAKED FROM ABOVE AND BEHIND THE GLOVE BOX. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WATER LEAKED FROM A BODY SEAM UNDER THE DASHBOARD, WHICH WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.

TOOK THE TRUCK IN FOR RECALL INSPECTION OF REAR AS PER RECALL NOTICE #BXD SSC. WAS TOLD BY SUNNYSIDE TOYOTA THAT THE REAR PART WAS FINE BUT THE OTHER PART OF FRAME IS BADLY CORRODED. THEY/AND THE TOYOTA MANUFACTURER SAID THAT THIS PORTION OF FRAME IS NOT COVERED UNDER RECALL. ESTIMATE OF REPAIR COST $15,000. REMARKS ON VEHICLE INSPECTION REPORT: 99 FRONT SECTION OF FRAME HAS A LARGE HOLE THAT WE FEEL IS GETTING TO THE POINT OF BEING DANGEROUS/NOT PART OF BXD CAMPAIGN

TOYOTA RUST THRU FRAME RECALL...... I HAD THE REAR SPARE TIRE CARRIAGE ASSY AND CROSS MEMBER. REPLACED. THEY FORGOT MY FREE UNDERCOATING UNTIL I CALLED THEM. AND COMPLAINED . BUT MY COMPLAINT IS THEY DID NOT INSPECT THE EXANDED FRONT FRAME UNTIL THE RECALL WARANTY HAD EXPIRED...THEN THEY TOOK PICTURES AND TOLD ME TO "BEG MY CASE" TO CORPORATE. TO WHICH THEY DENIED; AS THE TIME LIMIT HAD EXPIRED. MY CLAM IS :IF THE DEALERSHIP HAD NOTIFIED ME ,IN TIME, THEY WOULD HAVE FOUND THE 4 INCH LONG BY 1/4 INCH WIDE RUST THRU N MY FRAME , DEFINAELY IN THE RECALL AREA. IT TOOK THE DEALER 1 YEAR TO WARRANTY UNDERCOAT THE FRAME OF THE RECALLED AREAS AS THE DEALERSHIP HAD[ A] MOVED TO A NEW LOCATION ... AND [B] THEY WERE NOT TRAINED IN THE APPLICATION . MY SETTLEMENT DESIRED IIS FOR TOYOTA TO REPLACE MY FRAME.

I WAS DRIVING DOWN THE STREET AND THE SPARE TIRE FELL OFF. IT ACTUALLY CAUSED THE TRUCK TO BOUNCE UP SLIGHTLY. LUCKILY THE TIRE DID NOT CONTACT ANY OTHER VEHICLES. THING TO NOTE: MY TRUCK WAS PART OF THE FRAME CORROSION RECALL ISSUED BY TOYOTA. AT THE TIME, THEY DID NOT REPLACE THE FRAME BUT ONLY COVERED THE RUST WITH SOME COATING. THAT DID NOT STOP NOR SLOW THE RUST. THE "BAND AID" THEY USED WAS INSUFFICIENT AT SOLVING THE PROBLEM, IT ONLY COVERED IT TEMPORARILY. *TR

WHILE TRAVELING ON A CITY ROAD AT ABOUT 25 MPH, THE RIGHT FRONT WHEEL CAME OFF. I WAS TOWED TO MY MECHANIC FOR REPAIR. BOTH THE TOW DRIVER AND MY MECHANIC TOLD ME THEY HAD SEEN THIS PREVIOUSLY IN TOYOTA TUNDRA'S. I LATER FOUND THAT THERE WAS A RECALL (SSC 50 J) AND, AFTER EMAIL CORRESPONDENCE WITH TOYOTA AND DEALERSHIP APPROVAL OF THE WORKMANSHIP PERFORMED BY MY MECHANIC, APPLIED FOR A REFUND OF MY EXPENSES. WHEN I WAS DENIED THE FIRST TIME, THE SERVICE MANAGER AT HOLLYWOOD TOYOTA SAID THAT HE WOULD RESUBMIT BY FAX, SAYING THAT HE SAW NOTHING MORE THAT THE OFFICE COULD WANT AND THAT HE HAD SUBMITTED THE TOYOTA SERVICE ORDER FOR HIS INSPECTION OF MY TRUCK, A SERVICE ORDER WHICH THE OFFICE CLAIMED THEY DID NOT HAVE. THE CLAIM WAS DENIED AGAIN, THIS TIME BECAUSE I HAD NO RECORDS OF MAINTENANCE ON OR INSPECTION OF THE FAULTY BALL JOINTS. (THERE IS NO WAY TO MAINTAIN THE BALL JOINTS, AND THERE IS NO WAY TO INSPECT THEM, AS THEY ARE INSIDE A RUBBER BOOT.) THE DENIAL ALSO STATED THAT MY MECHANIC'S INVOICE WAS MISSING DETAIL, ALTHOUGH DID NOT STATE WHAT DETAIL WAS MISSING, EVEN UPON WRITTEN REQUEST. HOLLYWOOD TOYOTA'S SERVICE MANAGER SAID THE DETAIL ON MY INVOICE WAS GREATER THAN TOYOTA ITSELF PROVIDES AND CALLED SOMEONE UP THE LINE TO FIND OUT WHAT THE ISSUE WAS. HE CALLED MORE THAN ONCE. NO RESPONSE. AND, WHEN THERE WAS NO ANSWER AFTER TWO WEEKS, CALLED AGAIN. NOTHING. NOTE: IF THERE IS A WAY TO ATTACH, I WOULD LIKE TO ATTACH THE FULL COMPLAINT I HAVE WRITTEN UP AND WILL BE MAILING TO YOUR OFFICES.