2002 TOYOTA TUNDRA Complaints

AFTER PROPER MAINTENANCE AND ALSO BEING TOLD THAT THIS 2002 TUNDRA WAS NOT RECALLED DUE TO FRAME RUST AND DISINTEGRATION, THIS VEHICLE IS NOW DEEMED UNFIT BY THREE INDEPENDENT MECHANICS/WELDERS DUE TO HOLES IN THE FRAME. THERE IS PERVASIVE AND EXTENSIVE DAMAGE. WHEN ASSISTANCE FROM TOYOTA WAS SOUGHT, A CASE MANAGER WAS ASSIGNED (CASE NUMBER 1405021511) AND THE FINAL RULING WAS THAT OUR TUNDRA DID NOT QUALIFY FOR THE RECALL AND THEREFORE TOYOTA WAS NOT RESPONSIBLE. IT IS NEGLIGENT ON THE PART OF TOYOTA TO NOT OFFER ANY ASSISTANCE IN FINDING A SOLUTION TO THIS PROBLEM. THE FRAME ISSUE IS A DIRECT RESULT OF NEGLIGENT MANUFACTURE. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE CONTACT NOTICED THAT THE FUEL TANK HAD SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO RUST AND REPLACED THE FUEL TANK STRAPS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I RECENTLY TOOK MY 2002 TOYOTA TUNDRA TO THE RALPH HAYES TOYOTA DEALERSHIP IN ANDERSON, SC FOR A REPAIR ON THE POWER STEERING SYSTEM. WHILE I WAS THERE, I WAS NOTIFIED THAT MY TRUCK WAS ON RECALL DUE TO CORROSION OF THE FRAME. I WAS TOLD THAT DUE TO THE RECALL I WILL BE GIVEN A RENTAL CAR, AT NO COST TO ME, WHILE MY TRUCK WAS TO HAVE THE FRAME INSPECTED AND REPAIRED. I AGREED TO THE INSPECTION AND WAS GIVEN A RENTAL FOR THE TIME MY TRUCK WAS AT THE SHOP. I RECEIVED A CALL ON 9/25/14 FROM THE TOYOTA DEALERSHIP AND WAS PRESENTED WITH 3 OPTIONS. MY FIRST OPTION WAS TO HAVE THE NEW FRAME INSTALLED AT NO COST HOWEVER, IF ANY EXTRA PARTS ATTACHED TO THE FRAME NEED TO BE REPLACED I WAS TO GO AHEAD AND REPLACE THEM. I WAS THEN PRESENTED WITH THE PRICE OF AROUND $9,500 THAT I WAS GOING TO HAVE TO PAY IF I CHOSE THIS OPTION. MY SECOND OPTION WAS TO HAVE THE NEW FRAME INSTALLED AT NO COST AND ATTEMPT TO INSTALL MY CURRENT PARTS ONTO THE NEW FRAME. THE TOYOTA REPRESENTATIVE EXPRESSED WITH THE CURRENT CONDITION OF THOSE PARTS I WILL NEED TO HAVE THEM REPLACED WITH THE COST STILL AT $9,500. MY THIRD OPTION WAS TO DECLINE THE RECALL AND DRIVE THE TRUCK AS IS WITH THE TRUCK DEEMED UNSAFE TO DRIVE BY THE TOYOTA DEALERSHIP. THE TIME FRAME I WAS GIVEN TO MAKE A DECISION WAS SHORT OF NOTHING. I HAD TO MAKE A DECISION BY THE END OF THE PHONE CALL THAT MEANT SPENDING $9,500 OR DRIVE WITH AN UNSAFE VEHICLE THAT AT ANY GIVEN MOMENT COULD CAUSE A SERIOUS OR FATAL ACCIDENT. I WAS FORCED INTO DECLINING THE RECALL BECAUSE I DO NOT HAVE $9,500 IN MY BANK ACCOUNT. ALSO, AFTER I CONCLUDED MY BUSINESS WITH THE DEALERSHIP, I PROCEEDED TO ASK THEM WHAT THE TRADE IN VALUE ON MY TRUCK WAS TO SEE IF BUYING ANOTHER VEHICLE WAS AN OPTION. THEIR RESPONSE WAS $500 DUE TO THE RECALLED FRAME THUS TRADING IN AND PURCHASING A NEW VEHICLE IS NOT A VIABLE OPTION. WOULD YOU MIND REVIEWING MY CASE? *TR

TOYOTA TUNDRA CONTINUE TO HAVE CORROSION AND RUST ON FRAME,LAST INSPECTION ON 1/1/12 IN A TOYOTA DEALERSHIP THEY CHECK FOR CORROSION AND DID NOT FIND ANY,WHICH IS NOT ACCURATE BECAUSE AS OF 9/1/14 RUST AND A ACTUAL HOLE AND CRACK WAS FOUND BY A CERTIFIED FRAME TECHNICIAN..HE SAID THIS SHOULD HAVE BEEN CAUGHT IN YEAR OF 2012 BECAUSE METAL DOES NOT RUST THAT QUICKLY.IT TAKES MORE THAT A COUPLE YEARS TO ACTUALLY CAUSE A HOLE AND CRACKS. TOYOTA JUST DID A VISUAL AND DID NOT LOOK THOROUGHLY , THEY DID NOT WANT TO GO TO THE EXPENSE OF TAKING CARE OF THE PROBLEM LEAVING A UNSAFE VEHICLES ON THE ROADS AND RISKING PEOPLE LIVES. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT HE OBSERVED THAT THE REAR DIFFERENTIAL WAS RUSTED AND LEAKING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME AND UNDERCARRIAGE OF THE VEHICLE WERE CORRODED. THE DEALER CONFIRMED THE FAILURE AND STATED THAT NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) HAD EXPIRED. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS NEVER RECEIVED. THE CONTACT HAD THE SPARE TIRE REPLACED IN 2012, WHICH COULD HAVE BEEN INCLUDED WITH THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING ON THE INTERSTATE AT 70 MPH WHEN THE LOWER CONTROL ARM CAME APART FROM MY BALL JOINT ON THE DRIVER SIDE. MY WIFE AND I SPUN UNCONTROLLABLY WITH SPARKS SHOOTING EVERYWHERE. WE WERE ABLE TO COME TO A STOP ONCE THE VEHICLE DUG ITSELF INTO THE DIRT OF THE MEDIAN. IT WAS SUCH AN EMBARRASSMENT FOR MYSELF AS I HAVE HELD THE NAME "TOYOTA" TO THE HIGHEST STANDARD BEFORE ALL OTHER AUTO MAKER. AFTER THE INCIDENT, I AM NOW DOING RESEARCH AND THERE HAD BEEN A SIMILAR RECALL IN 2005. I MOVED TO A DIFFERENT STATE DURING THIS TIME AND DID NOT RECEIVE OR KNOW OF A RECALL NOTICE. I SERVICE ALL OF MY VEHICLES MYSELF AND VERY SELDOM TAKE THEM INTO THE DEALERSHIP. *TR

WHEN DRIVING OVER UNEQUAL PAVEMENT ON ROAD, FELT AND HEARD NOISE AT REAR OF VEHICLE. SAW WHEEL TUMBLING DOWN ROAD BEHIND VEHICLE. STOPPED VEHICLE AND NOTICED THAT IT WAS SPARE TIRE FROM VEHICLE. PLACED SPARE TIRE IN BED OF TRUCK AND WHEN I GOT HOME, NOTICED THAT THE BRACKET/PLATE THAT WAS SECURING THE SPARE TIRE TO THE UNDERSIDE OF THE BED HAD SEPARATED FROM THE CABLE THAT WAS HOLDING IT IN PLACE. THE BRACKET/PLATE WAS SO CORRODED/RUSTED THAT WHEN THE TRUCK HIT THE BUMP, THE WEIGHT OF THE SPARE WHEEL CAUSED IT TO COLLAPSE AND ALLOWED THE SPARE TIRE TO FALL ONTO THE ROAD. *JS

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER'S SIDE STRUT SHEARED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE.THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 118,000.

WHEN ATTEMPTING TO PUT THE TRUCK IN GEAR TO LEAVE A GAS STATION THE ENTIRE SHIFTER MECHANISM BROKE OFF AT THE MOUNT WITHIN THE STEERING COLUMN. AFTER 1 GOOGLE SEARCH IT SHOWS THIS IS VERY COMMON WITH MY TUNDRA TRUCK (MANY POSTINGS AND COMPLAINTS-ISSUES). I WAS IN A PICKLE TO MOVE MY VEHICLE AND WAS NOT SAFE IN DOING SO. *TR