2002 TOYOTA TUNDRA Complaints
View complaints related to 2002 TOYOTA TUNDRA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2002 TOYOTA TUNDRA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 TOYOTA TUNDRA- HOWELL, NJ
2002 TOYOTA TUNDRA FRONT BRAKE SEVERE FRONT END SHIMMY WHEN BRAKING,CAUSED ME TO RUN OFF ROAD INTO GUARD RAIL. TOYOTA REFUSED TO ADMIT TO FRONT BRAKE PROBLEM WHEN IN WARRANTY AND NOW OUT. WELL DOCUMENTED PROBLEMS WITH THESE CALIPERS NOT ENOUGH DEATHS OBVIOUSLY TO WARRANT RECALL. *TR
Source: NHTSA WEB SITE -
2002 TOYOTA TUNDRA- PLYMPTON, MA
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 35 MPH OR GREATER, THE VEHICLE AND STEERING WHEEL VIBRATED EXCESSIVELY WHEN THE BRAKE PEDAL WAS DEPRESSED. SUDDENLY, THE FRONT END BEGAN TO SHIMMY WITHOUT WARNING. THE FAILURE OCCURRED WHILE TRAVELING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY ADJUSTED THE ROTORS. THE FAILURE OCCURRED SEVEN MORE TIMES WITHOUT ANY RESOLUTION. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 TOYOTA TUNDRA- CLARKS SUMMIT, PA
MY 2002 TOYOTA TUNDRA LIMITED EXTENDED CAB 4X4, V-8, HAS A PULSATING BRAKE PEDAL SINCE I TOOK DELIVERY OF IT ON 2/1/02. EVERY YEAR WHEN THE TRUCK WAS TAKEN TO THE DEALERSHIP FOR THE PA.STATE SAFETY INSPECTION & EMISSION INSPECTION, I COMPLAINED OF THIS PROBLEM AND ON SEVERAL OF MY DEALER INVOICES THIS COMPLAINT IS NOTED. AT ONE POINT I TOOK A TSB,(TECHNICAL SERVICE BULLETIN) INTO THE SERVICE MANAGER AND SHOWED HIM THAT TOYOTA HAD A PROBLEM WITH THE FRONT BRAKE PADS,CALIPERS, AND ROTORS ON THE TUNDRA TRUCKS,(2000 THRU 2005).THE ORIGINAL FRONT BRAKE PADS,CALIPERS AND ROTORS WERE TOO SMALL FOR THIS SIZE TRUCK CAUSING THE BRAKES TO HEAT UP AND WARP THE ROTORS. TOYOTA WAS TRYING TO CORRECT THE PROBLEM BY OFFERING AN UPDATED FRONT BRAKE KIT, WHICH CONSISTED OF LARGER PADS AND CALIPERS. I WAS TOLD BY THE SERVICE MANAGER THAT MY TRUCK ALREADY HAD THIS UPDATED BRAKE KIT INSTALLED. THIS WAS ABSOLUTE LIE ON HIS PART BECAUSE AFTER REVIEWING THE TSB AND LOOKING AT THE PICTURES OF THE OLD STYLE PADS AND CALIPERS VERSES THE UPDATED PADS AND CALIPERS, IT WAS OBVIOUS THAT MY TUNDRA HAD THE OLD STYLE AND TSB WAS DATED 9/12/02 AND MY TRUCK WAS TAKEN DELIVERY OF ON 2/01/02. ON 7/7/08, I TOOK MY TUNDRA TO THE DEALER FOR INSPECTION AND WAS TOLD BY THE SERVICE MANAGER THAT MY TRUCK NEEDED BRAKE PADS AND NEW ROTORS BECAUSE OF THE PULSATION CAUSED BY ROTORS. HE TOLD ME THAT TOYOTA HAD A PROBLEM WITH THESE BRAKES BECAUSE THEY WERE TO SMALL FOR THIS SIZE TRUCK. MY TOTAL BILL FOR THE PAD,ROTOR,AND INSPECTIONS CAME TO $498.84. WHEN I TOLD THE DEALERSHIP ABOUT THE BRAKE TSB ON MY TRUCK THEY SAID IT DID NOT QUALIFY FOR THE TSB AND THERE WAS NOTHING THEY COULD DO.. HAVE DOCUMENTED PROOF THAT INDEED MY TRUCK DID QUALIFY FOR THE TSB. I CALLED TOYOTA CUSTOMER ASSISTANCE AND ALL I GOT FROM THEM WAS A LOT NEGATIVE ATTITUDE AND THEY TOLD ME IT WAS A DEALER PROBLEM. BASICALLY, THEY TOLD ME TO"GO SCRATCH". THIS BRAKE PROBLEM IS GOING TO LEAD TO HEATED BRAKES THAT WILL NOT STOP THE TRUCK. *TR
Source: NHTSA WEB SITE -
2002 TOYOTA TUNDRA- WILLIAMSPORT, PA
PREMATURE TRANSMISSION FAILURE ON MY 2002 TOYOTA TUNDRA PICKUP TRUCK. THIS VEHICLE HAD REGULAR MAINTENANCE AND CURRENTLY HAS 67,000 MILES ON IT. THE TRANSMISSION SHOP THAT I TOOK IT TO SAYS THIS PREMATURE FAILURE IS A COMMON OCCURRENCE ON 2000 TO 2002 TUNDRAS AND REQUIRES COMPLETE REBUILD OF THE TRANSMISSION. I HAVE NEVER OWNED AN AMERICAN MADE VEHICLE THAT REQUIRED ANY TRANSMISSION WORK UNTIL WELL OVER 100,000 MILES. *TR
Source: NHTSA WEB SITE -
2002 TOYOTA TUNDRA- MARSHALL, TX
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT NOTICED FLUID NEAR THE REAR DRIVER'S SIDE WHEEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SEALS ON THE REAR AXLE ASSEMBLY. SEVERAL YEARS LATER, THE FAILURE RECURRED AND THE SEALS WERE REPLACED AGAIN. SEVERAL MONTHS AFTER THE SECOND REPAIR, THE COMPONENT FAILED AGAIN. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE DEALER. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 TOYOTA TUNDRA- BUNEABISTA, VA
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. AFTER TAKING THE VEHICLE TO THE DEALER TO BE REPAIRED FOR THE BALL JOINT RECALL, THE VEHICLE BEGAN PULLING TO THE RIGHT WHILE DRIVING BETWEEN 25-65 MPH. THE DEALER STATED THAT THE TIRES WERE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 TOYOTA TUNDRA- HOUSTON, TX
2002 TUNDRA 6 CYLINDER AUTOMATIC TRANSMISSION WITH 84,900 MILES ON IT HAD TOTAL FAILURE ON I-10 WHILE GOING 70MPH. THE ENGINE CONTINUED TO WORK BUT PUSHING THE GAS PEDDLE DID NOTHING. WE SAFELY PULLED OVER, BUT THE TRUCK WOULD NOT GO FORWARD OR IN REVERSE. I HAD COMPLAINED TO 2 DIFFERENT DEALERS OF A BUMPING FEELING AND OTHER ABNORMALITIES FOR SEVERAL MONTHS, BUT NEITHER DEALER COULD DETECT A PROBLEM. I HAVE MAINTAINED THIS TRUCK AS DIRECTED BY THE MANUFACTURER AND IT IS OTHERWISE IN EXCELLENT CONDITION. I HAVE ONLY TOWED A TRAILER ONCE WITH THE TRAILER AND CARGO WEIGHING LESS THAN 2000 LBS. HOWEVER, THE PROBLEMS I COMPLAINED OF TO THE DEALER OCCURRED BEFORE I TOWED THE TRAILER. FORTUNATELY, I HAD THE TOYOTA EXTRACARE EXTENDED WARRANTY (7 YEARS OR 100,000 MILES) WHICH COVERED THE COST OF REPLACING THE TRANSMISSION WITH A RECONDITIONED TRANSMISSION. *TR
Source: NHTSA WEB SITE -
2002 TOYOTA TUNDRA- LAKE PLACID, NY
TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING 55 MPH, THE REAR LICENSE PLATE LAMP CAUGHT FIRE WITHOUT THE CONTACT'S KNOWLEDGE. OTHER DRIVERS WAVED DOWN THE CONTACT AND RAN HIM OFF THE ROAD DUE TO THE FIRE IN THE REAR OF THE VEHICLE. THE FIRE DEPARTMENT STATED THAT IN LESS THAN TWO MINUTES, THE FIRE WOULD HAVE REACHED THE GAS TANK AND RESULTED IN THE COMBUSTION OF THE VEHICLE. A POLICE REPORT WAS FILED. TOYOTA STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIRS AND THE CONTACT WOULD BE LIABLE. THE FAILURE MILEAGE WAS 102,000 AND CURRENT MILEAGE WAS 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 TOYOTA TUNDRA- STOCKTON, CA
FRONT BRAKE ROTORS CONTINUALLY WARP ON 2002 TOYOTA TUNDRA. HAVE HAD ROTORS SURFACED TWO TIMES AND REPLACED PADS THREE TIMES. BROUGHT THIS UP TO DEALER DURING WARRANTY PERIOD AND WAS INFORMED THAT THIS WAS NOT A WARRANTY ISSUE. *TR
Source: NHTSA WEB SITE -
2002 TOYOTA TUNDRA- RANCHO SANTA MARGARITA, CA
THE CHECK ENGINE LIGHT OF OUR NEW TOYOTA TUNDRA TRUCK TURNED ON. I BROUGHT IT BACK TO THE DEALER FOR INSPECTION/REPAIR/REPLACEMENT. ITS REPRESENTATIVE WROTE IN ITS EVALUATION THAT MY SON HAD ABUSED ITS USE AND DID NOT REPAIR/REPLACE THE PART. ONE EVENING, WHILE MY SON AND HIS GIRLFRIEND WERE ON THEIR WAY TO A CLASS FIELD TRIP, THE LEFT LOWER BALL JOINT OF THE TRUCK BROKE OFF WHILE TRAVELING WITHIN THE SPEED LIMIT ON A PUBLIC ROAD CAUSING THE LEFT FRONT TIRE TO COME OFF. TRAFFIC STOPPED BEHIND AND ALLOWED MY SON TO MANEUVER IT SAFELY ON THREE TIRES TO THE SIDE OF THE ROAD WHERE THE TRUCK FLIPPED ON ITS LEFT SIDE. MY SON AND HIS GIRLFRIEND WERE VERY FORTUNATE TO SURVIVE THIS HORRIBLE ACCIDENT WITH MODERATE INJURIES. SOME WITNESSES STOPPED TO HELP THEM OUT OF THE TRUCK. THE PARAMEDICS AND THE SHERIFF CAME TO THE SCENE AND HAD OUR TRUCK TOWED TO THEIR IMPOUND FACILITY. WE TOWED OUR TRUCK FROM THE IMPOUND GARAGE TO A STORAGE FACILITY. MY SON FILED A COMPLAINT WITH THE BUREAU OF AUTO REPAIR AND ONE OF THEIR TECHNICIANS CAME TO THOROUGHLY INSPECT THE TRUCK FOR ABOUT A WEEK AND INFORMED US OF AN IMPENDING RECALL ON THE LOWER BALL JOINT. THAT SAME WEEK, WE GOT A RECALL NOTICE IN THE MAIL FROM TOYOTA CORPORATION REGARDING THE DEFECTIVE LOWER BALL JOINT. ABOUT A MONTH AND A HALF LATER, WE TOWED OUR TRUCK AND MET WITH THEIR REPRESENTATIVE AT ONE OF THEIR ORANGE COUNTY DEALERSHIPS TO INSPECT THE DEFECTIVE PART AND THE EXTENT OF DAMAGE TO OUR TRUCK. WE RECEIVED A CALL FROM THEIR CLAIMS DEPARTMENT REGARDING OUR CASE, I CALLED THE PERSON BACK AND LEFT A MESSAGE WITH HIM. I PLACED ANOTHER CALL TO HIM. UP TO NOW NO ACTION HAS BEEN TAKEN BY TOYOTA CORPORATION REGARDING OUR CASE. *TR UPDATED 09/30/08. *JB
Source: NHTSA WEB SITE