2002 TOYOTA TUNDRA Complaints

DT: THE CONSUMER WAS MAKING A RIGHT HAND TURN ABOUT 2 MPH WHEN THE TRUCK STARTED MAKING A STRANGE NOISE. THE CONSUMER GOT OUT OF THE TRUCK AND DISCOVERED THAT THE WHEEL WAS OFF THE TRUCK, AND THE REST OF THE TRUCK WAS SITTING ON WHERE THE WHEEL USED TO BE. THE WHEEL WAS FACE DOWN ON THE ROAD AND THE FENDER WAS ON TOP OF IT. ALSO, IT CAUSED BODY DAMAGE TO THE REST OF THE TRUCK ON THE RIGHT FENDER. THE LOCATION WAS THE RIGHT FRONT WHEEL. THE CONSUMER THE DEALER HAS BEEN CONTACTED, AND THEY SAID THAT THEY COULD NOT DO ANYTHING UNTIL THEY HEAR FROM TOYOTA. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENT THAT WOULD HAVE CAUSED THIS TO HAPPEN. THE DEALERSHIP SAID THAT THEY HAD A RECALL ON THE BALL JOINTS, AND THEY WOULD TAKE CARE OF ALL EXPENSES AT THAT TIME. THEY HAVE NOT TAKEN CARE OF ANYTHING. *AK

DT: THE OWNER WAS DRIVING AT 50 MPH WHILE TOWING, AND COULD NOT CONTROL THE VEHICLE AND CRASHED. THE VEHICLE WAS BOUNCING FROM GUARD RAIL TO GUARD RAIL. WHEN THE OWNERS CAME TO A STOP THE VEHICLE WAS STILL RIGHT SIDE UP. THE VEHICLE WAS TOTALED. BOTH OCCUPANTS SUSTAINED INJURIES. THE PASSENGER WAS HOSPITALIZED FOR A WEEK WITH BROKEN RIBS AND OTHER INTERNAL INJURIES WHILE THE DRIVER SUFFERED FROM SHOCK AND A CONCUSSION. HOWEVER, THE DRIVER SUSTAINED SOME INJURIES FROM THE AIRBAG. BOTH ARE IN PHYSICAL THERAPY AND THE OTHER THERAPY TREATMENTS. THE DRIVER IS STILL SUFFERING FROM HEADACHES. THERE WERE NO PROBLEMS BEFORE THE WRECK. NO NOTICEABLE PROBLEMS TO THE VEHICLE WITH HANDLING. THERE WAS NO WOBBLING OR ANY INDICATION THAT THIS WAS GOING TO HAPPEN. *AK *SC

FROM DAY ONE WHEN I PURCHASED MY TOYOTA TUNDRA ON 9/30/02 I HAVE HAD A PROBLEM WITH THE BRAKES. I BROUGHT THE TRUCK BACK 2 DAYS LATER TO TELL THE SALESMAN THAT I FELT THAT THE BRAKES "SHUTTERED" WHEN THE VEHICLE WAS DRIVEN IN CITY TRAFFIC CONDITIONS AND BRAKING DISTANCE WAS INCREASED THE MORE THAT I DROVE THE VEHICLE. THEY CHECKED THE TRUCK THAT DAY AND I WAS TOLD THAT IT WAS FINE. NOW, ALMOST 3 YEARS LATER WITH ONLY 27,000 MILES THE BRAKES ARE WORN AND THE ROTORS HAVE TO BE REPLACED. THE DEALER SAYS THAT THE BRAKES ARE NOT COVERED BUT THEY MIGHT REPLACE THE ROTORS. I SEE THAT THERE IS A HISTORY WITH THE ROTORS WARPING AND CAUSING THE PADS TO FAIL PREMATURELY. I DON'T UNDERSTAND HOW TOYOTA CAN SIT BACK WITH A BLIND EYE WHEN CLEARLY THERE IS A PROBLEM WITH THE BRAKING SYSTEM. *NM

PURCHASED 2002 TOYOTA TUNDRA NOV 2001. JAN 2004 VEHICLE WOULD SHAKE BADLY WHEN BRAKES APPLIED AT 40+ MPH. WAS TOLD NEEDED BRAKES REPLACED/ROTORS TURNED. NEEDED ROTORS TURNED AGAIN DEC 2004 AND AGAIN JUNE 2005. NOW AUG 2005 SAME PROBLEM. WITH FAST STOPS ON FREEWAY THIS SHAKING CAUSES CONTROL PROBLEMS WHICH IS A SAFETY ISSUE.*JB

SEVERAL MONTHS AGO I FILED A REPORT REGARDING THE FAILURE OF BOTH LOWER BALL JOINTS ON MY 2002 TOYOTA TUNDRA. SINCE THAT TIME YOU HAVE ENACTED A RECALL # 05V225000. I CALLED TOYOTA CUSTOMER SERVICE TO INQUIRE ABOUT RECOUPING MY COSTS WHICH EXCEEDED A THOUSAND DOLLARS. TOYOTA INFORMED ME THAT MY VIN # DID NOT MATCH WITH VEHICLES BEING RECALLED SO THEY WOULD TAKE NO ACTION ON MY BEHALF. HOW IS IT POSSIBLE THAT I HAVE THE CORRECT YEAR AND MAKE OF VEHICLE AND EXPERIENCED THE SUBJECT PROBLEM, BUT THEY ARE NOT REQUIRED TO CORRECT THE PROBLEM? *SC

DT: THE CONSUMER STATES THAT SHE AND HER HUSBAND WERE TRAVELING ON THE INTERSTATE BETWEEN 70-75 MPH AND VEHICLE WAS NOT OPERATING CORRECTLY. THIS WAS THE FIRST TIME THAT CONSUMER NOTICED THAT THE STEERING WAS NOT CORRECT. THE OWNERS CHANGED SEATING ARRANGEMENTS, AND THE WIFE TOOK OVER DRIVING AFTER ONE HOUR AND A HALF. THE OTHER DRIVER NOTICED THAT THE TRUCK WAS PULLING HER INTO AN 18 WHEELER THAT WAS TRAVELING BESIDES HER. THE INTERSTATE WAS FLAT THAT THEY WERE TRAVELING ON. SHE WAS TRYING TO APPLY BRAKE PRESSURE AND GET AWAY FROM THE 18 WHEELER. THE STEERING WAS UNCONTROLLABLE BEFORE THEY CRASHED. THE NEXT THING THAT THE OWNER REMEMBERED WAS THAT THEY WERE GOING OFF THE ROAD, WITH ONE TIRE IN THE DIRT, AND THEN THE VEHICLE STARTS FLIPPING. THE VEHICLE WAS SITTING UP STRAIGHT ACROSS BOTH LANES THAT THEY WERE TRAVELING. THE POLICE AND AMBULANCE ARRIVED AT THE SCENE. . THE OWNER'S HUSBAND WAS KILLED IN THIS ACCIDENT, AND THERE WERE TWO INJURIES WHO WERE TAKEN BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS ISSUED. THE OWNER HAD JUST NOTICED THE PROBLEM WITH THE VEHICLE THE DAY OF THE ACCIDENT. THE DEALER WAS CONTACTED, AND AWARE OF THE ACCIDENT. DEALERSHIP REIMBURSED THE OWNER ON THE REST OF HER EXTRA EXTENDED WARRANTY. THE OWNER HAS NOT TALKED TO TOYOTA. ALSO, THE OWNER BECAME AWARE OF NHTSA RECALL. 05V225000. *AK *TT

I OWN A 2002 TUNDRA THAT HAS THE BRAKE VIBRATION (WARPED ROTORS) PROBLEM NOW AT 50,000 MILES. THE TRUCK HAD 20,000 MILES WHEN THE PROBLEM FIRST SURFACED AND THEN TOOK IT TO THE DEALER AND GOT FIXED, BUT THE PROBLEM OFF COURSE STARTED AGAIN AROUND 40,000 MILES AND WHEN I CONTACTED THE DEALER THEY TOLD ME THAT TOYOTA WILL ONLY COVER THE PROBLEM TILL 36,000 MILES. THIS IS A UNIVERSAL PROBLEM FOR THIS MODEL. *JB

IN NOVEMBER OF 2003 I WAS MAKING A RIGHT HAND TURN WHEN THE BALL JOINT ON THE DRIVER SIDE GAVE WAY CAUSING THE WHEEL TO FOLD UNDER THE TRUCK. IN SEPTEMBER OF 2004 A SIMILAR INCIDENT OCCURRED WITH THE PASSENGER SIDE. THIS TRUCK IS WELL CARED FOR AND THERE WERE NO OBVIOUS SIGNS OF A PROBLEM PRIOR TO FAILURE. BOTH SIDES HAVE BEEN REPAIRED AT MY EXPENSE BECAUSE THE TRUCK WAS PAST WARRANTY. TOTAL DAMAGE WAS ABOUT $3,000.00 EA04024_CAT. *AK THE CONSUMER STATED THE MANUFACTURER HAD SINCE ISSUED A RECALL, HOWEVER THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB *SC

2002 TOYOTA TUNDRA DEVELOPED PROBLEMS WITH THE BRAKES.*MR THE CONSUMER STATED SHE HAD THE TRUCK FIXED SEVERAL TIMES FOR VIBRATION, SPONGY BRAKES, EXTENDED STOPPING DISTANCE AND PULLING TO THE RIGHT. THE DEALER CONTINUED TO REPLACE THE DRUMS, RESURFACE THE ROTORS AND REPLACE THE PADS BUT THE PROBLEM CONTINUED. THE RIGHT REAR AXLE SEAL WAS LEAKING FOR THE SECOND TIME. *JB

DT:CONTACT COMPLAINED ABOUT BRAKE PROBLEMS. WHEN THE BRAKE WERE APPLIED THEY WERE SPONGY AND IT REQUIRED EXTENDED TIME/DISTANCE FOR THE CAR TO STOP. THE BRAKES HAVE BEEN REPLACED SEVERAL TIMES EVERY 3-4,000 MILES. THE FRONT AND REAR BRAKES WERE CHANGED IN 3/2005. *AK *NM