2002 TOYOTA TUNDRA Complaints

I OWN A 2002 TUNDRA V8 SR5 4WD. I BEGAN EXPERIENCING BRAKE VIBRATIONS AROUND 15,000 MILES. I HAVE HAD THE TRUCK INTO WARRANTY SERVICE AT LEAST FOUR TIMES WITH NO RESOLUTION. TWICE THEY TOLD ME THEY COULD "NOT REPRODUCE THE PROBLEM." I AM VERY FRUSTRATED AND DISAPPOINTED. I AM A DEVOTED TOYOTA CUSTOMER AND I AM CONSIDERING TRADING IN THE VEHICLE FOR ANOTHER MANUFACTURER. *AK

CONSUMER COMPLAINED ABOUT A BRAKING SYSTEM PROBLEM. ROTORS WARPED EVERY 3000 MILES, CAUSING FRONT END TO SHAKE WHEN BRAKING. *AK

WHEN THE BRAKES WERE APPLIED FROM ANY SPEED THE PEDAL NEARLY WENT TO THE FLOOR. THE CONSUMER FEELS THAT THIS IS A SAFETY PROBLEM. THE DEALER AND ANOTHER MECHANIC INFORMED THE CONSUMER THAT THIS IS NORMAL. THE MANUFACTURER IS AWARE OF THE PROBLEM. *NM *JB

WHILE DRIVING 30 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

TOYOTA CAMRY 2002 MODEL; PROBLEM OBSERVED 6 MONTHS AFTER I BOUGHT THE BRAND NEW CAR; BRAKE PROBLEM? CAR ACCELERATES. REPORTED TO THE DEALER AND THEN TO THE COMPANY; NOTHING HAS BEEN DONE. I TOLD THEM "I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE SOMETIMES I CANNOT STOP THE CAR".*AK

2002 TOYOTA TUNDRA.....VIOLENT SHAKING OCCURS WHEN BRAKES ARE APPLIED. DEALER HAS NO SOLUTION OR CORPORATION DOESN'T RECOGNIZE THE PROBLEM. FEEL THAT VEHICLE MAY BE UNSAFE TO DRIVE. *JB

RECURRING BRAKE VIBRATION PROBLEMS WITH 2002 TOYOTA TUNDRA ACCESS CAB V8. CALIPERS AND ROTORS WERE REPLACED UNDER A SERVICE BULLETIN, BUT PROBLEM COMES BACK.

WHILE MAKING A LEFT TURN AT ABOUT 25 MPH THE PASSENGER SIDE LOWER BALL JOINT SEPARATED. THIS CAUSED THE UPPER BALL JOINT TO SEPARATE AND THE WHEEL FOLDED UP UNDER THE VEHICLE. THE C.V. SHAFT AND INNER FENDER WERE ALSO DAMAGED. MY EXTENDED WARRANTY COMPANY INFORMED ME THAT THE SEALED BALL JOINT HAD NO LUBRICANT IN IT. THE TRUCK HAS AN EMPTY LOAD MOST OF THE TIME. PE04040_CAT

BRAKES HAVE BEEN SQUEAKING AND VIBRATING. CALLED DEALER. DEALER IS AWARE OF THE PROBLEM AND WILLING TO FIX UNDER WARRANTY.*AK

MANUFACTURER REFUSES TO SERVICE FAULTY BRAKE SYSTEM WHILE UNDER WARRANTY - 2002 TOYOTA TUNDRA 2/03-I TOOK MY 2002 TOYOTA TUNDRA TO A DEALERSHIP IN SCOTTSDALE, AZ (RIGHT TOYOTA) WITH CONCERN OVER BRAKE PULSATION. THE MILEAGE ON MY VEHICLE WAS 32,000 MILES. THE DEALER INFORMED ME THAT MY TRUCK WAS DUE FOR A 30,000 MILE SERVICE INTERVAL AND CHECKING BRAKES WAS NORMAL PROCEDURE. I RECEIVED AN INVOICE NOTING MY FRONT BRAKES WERE 90% WORN & REAR BRAKES WERE 40% WORN. THE DEALERSHIP OFFERED TO REPLACE THE FRONT PADS FOR $400. I DECLINED AND HAD MY BRAKES SERVICED ELSEWHERE 1/13/04-I TOOK MY TRUCK TO A SECOND DEALERSHIP IN PHOENIX, AZ (CAMELBACK TOYOTA) FOR THE 60,000 MILE SERVICE INTERVAL. THE DEALER PERFORMED THE SERVICE AND IN THE PROCESS OF CHECKING THE BRAKES NOTED THE ENTIRE BRAKE SYSTEM SHOULD HAVE BEEN REPLACED DUE TO TWO TECHNICAL SERVICE BULLETINS (#BR004-02; #BR003-02) THE CONDITION OF THE ROTORS AND DRUMS WERE WARPED, WITH EXCESSIVE WEAR. THE DEALER WANTED TO REPLACE THE BRAKE SYSTEM. THEY SAID THAT THE REQUIRED SERVICE SHOULD HAVE BEEN PERFORMED UNDER WARRANTY WITH THE TSBS. THE MILEAGE LIMIT ON THOSE TSBS WAS 3 YEARS OR 36,000 MILES. SINCE I WAS OVER THE MILEAGE REQUIREMENT, YET HAD ORIGINALLY BROUGHT MY TRUCK IN FOR THIS EXACT PROBLEM PRIOR TO 36,000 MILES TOYOTA OFFERED TO COVER THE PARTS IF I PAID THE $1,100.00 IN LABOR. I REFUSED BECAUSE THIS PROBLEM WAS ALERTED TO TOYOTA PRIOR TO 36,000 AND WAS MIS DIAGNOSED AS WORN PADS I CALLED TOYOTAS CORPORATE SERVICES NUMBER AT 800-331-4331 WITH ALL THE DETAILS OF THIS CASE. THEY HAVE REFUSED ASSISTANCE. TOYOTAS INTERNAL REFERENCE NUMBER FOR THIS IS 200401090758. I HAVE DOCUMENTATION (THE 30KMILE SERVICE INVOICE) THAT NOTES I HAD BRAKE ISSUES PRIOR TO THE EXPIRATION OF THE TSB WARRANTY COVERING THE BRAKES. IT HAS BEEN PROVIDED TO CAMELBACK TOYOTA, AND THE FACTORY IS AWARE OF THE ISSUE, YET THEY STILL REFUSE TO HONOR THEIR OWN POLICY FOR REPLACING A BRAKE SYSTEM THAT IS UNSAFE. *CB