2018 TOYOTA TUNDRA Complaints

TOYOTA INFORMED ME THROUGH MAIL TO MY ADDRESS THAT MY NEW 2018 TOYOTA TUNDRA "FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) NO.208," "OCCUPANT CRASH PROTECTION," AND 214, "SIDE IMPACT PROTECTION." WHEN I CALLED THE CUSTOMER SERVICE NUMBER PROVIDED 1-888-270-9371 TO ASK IF THEY WOULD BE WILLING TO COVER THE COST OF TAKING THE VEHICLE TO AN ALTERNATE REPAIR FACILITY LOCATED ON MY ISLAND, THEY REFUSED, NOT ONLY DID THEY REFUSE BUT THEY CLAIMED THAT ONLY A TOYOTA AUTHORIZED DEALER COULD PERFORM THE REPAIR. WHEN I ASKED HOW I WAS SUPPOSE TO DEAL WITH THE SAFETY RECALL WITHOUT AN OPTION TO BRING MY VEHICLE TO AN AUTHORIZED DEALER, I WAS TOLD THAT I WOULD JUST HAVE TO FIGURE THAT OUT ON MY OWN, WHEN I ASKED FOR THE RESPONSE IN WRITING THEY ALSO CLAIMED THAT TOYOTA WOULD NOT PROVIDED THAT.

PRE-COLLISION SYSTEM WARNING AND "BRAKE" WARNING LIGHT KEEPS COMING ON AND WARNING ME FOR NO REASON, TOYOTA HAVE REPEALED THE SENSOR 3 TIMES SO FAR AND THE SYSTEM KEEPS FAILING, MY BIGGEST CONCERN IS THE VEHVIAE WILL START BRAKING FOR NO REASON AND END UP GETTING REAR ENDED BY ANOTHER VEHICLE. THIS BEEN HAPPING SINCE WE BOUGHT THE TRUCK, PICTURES SHOWS ALL WARNING OVER THE LAST 14000 MILES.

THE AVOIDANCE COLLISION RADAR CAN BE INTERMITTENT. SOMETIME, IT DETECTS THE VEHICLE IN FRONT OF ME, THEN STOP WORKING AND MY TRUCK WILL ACCELERATE TOWARDS THE VEHICLE IN FRONT OF ME. AT OTHER TIME, THE WARNING LIGHT WILL COME ON, SAYING THE SENSOR NEEDS TO BE CLEANED, EVEN THOUGH THE WINDSHIELD IS SPOTLESS AND DROP MY TRUCK OUT OF CRUISE CONTROL, CAUSING A QUICK DE-ACCELERATION. I WAS IN FRONT OF A SEMI-TRUCK GOING AT HIGHWAY SPEED WHEN THIS HAPPENED AND THE SEMI-TRUCK CAME CLOSE TO HITTING ME IN THE REAR END. I'VE HAD THIS INTO MY TOYOTA DEALER AND THEY TOLD ME THAT THE VEHICLE SOFTWARE DOES NOT RECORD WHEN THE COLLISION AVOIDANCE SYSTEM ISN'T WORKING. I CONSIDER THIS PROBLEM TO BE EXTREMELY DANGEROUS AND HAVE AVOIDED USING MY CRUISE CONTROL MOST OF THE TIME.

PRE-CRASH SYSTEM DOES NOT WORK PROPERLY, WITH NO VEHICLE IN FRONT OF ME WHILE DRIVING ON THE HWY, AT TIMES IF A VEGICLE PASSES ME ON EITHER LEFT OR RIGHT SIDE, THE CRASH WARNING BEEPED AND BRAKES APPLIED, NOTE: NO ONE IS IN FRONT OF ME, THIS HAS HAPPENED A FEW TIMES, SINCE THE INITIAL RECALL FOR UPDATES, MY PRE-CRASH SYSTEM INTICATES ITS ON, HOWEVER, ITS NOT WORKING, YESTERDAY AT ABOUT 2:15 PM ON 8/27/2018 IT FAILED AND I HIT SOMEONE IN THE REAR AND SPEED UNDER 10 MPH, I WAS TOLD BY FRED ANDERSON TOYOTA OF SANFORD NC SERVICE DEPARTMENT THAT THEY HAVE HAD SOME THAT WAS OUT OF CALIBRATION AND THAT MINE SHOULD HAVE WORKED WETHER IF CRUISE CONTROL IS ON OR OFF.. WELL IT DOESN'T NOT WORK, MY TRUCK GOES INTO TOYOTA TODAY 8/28/2018 AT FRED ANDERSON TOYOTA TO BE CHECKED AGAIN SINCE THE SOFTWARE RECALL UPDATE. I HAVE 650.00 IN DAMAGE TO MY TRUCK, NOT SURE ON THE AMOUNT OF THE VEHICLE I HIT BECAUSE THE SYSTEM FAILED. I HAVE BEEN READING A LOT OF COMPLAINTS ON THIS ISSUE, AND IT SEAMS TOYOTA IS NOT DOING NOTHING

TL* THE CONTACT OWNS A 2018 TOYOTA TUNDRA. WHILE DRIVING VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE PRE-COLLISION SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WARNING INDICATOR REMAINED ILLUMINATED EVEN AFTER THE CRUISE CONTROL WAS DISABLED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

THE PCS ALWAYS COME ON THE TRUCK DIED WHEN I WAS DRIVING IT ALSO WHENT INTO LIMP MODE ON THE HIGHWAY COULDN'T DRIVE OVER 20 MPH THE TRUCK SLAMMED ON THE BREAKE WHEN I WAS DRIVING IT INTO A TUNNEL IN SEATTLE WA ALMOST CAUSED A BIG ACCIDENT IF THERE WAS A SEMI TRUCK SOME ONE WOULD HAVE DIED THE SELLING DEALER LIED TO ME ON WHAT'S GOING ON WITH MY RIG KEEPS TELLING ME NON OF THE PROBLEMS THAT'S HAPPENED ISN'T A SAFETY PROBLEM THEY ALSO LOOK AT STUFF THAT'S NOT WHAT I BRING THE TRUCK INTO FOR THE PROBLEMS THEY ARE JUST GIVING ME THE RUN AROUND EVERY TIME THE HAVE MY TRUCK IT SEEMS THEY DON'T CARE ABOUT WHAT I'M TELLING THEM WHAT'S GOING ON WITH THE TRUCK THEY LOOK AT STUFF MY TRUCK DON'T HAVE OR SOMETHING EASY DIFFERENT THIS TRUCK IS A LEMON IT HAS SAFETY PROBLEMS I HAVE ATTEMPTED TO CONTACT THE OWNER OF TOYOTA DEALERSHIP THAT SOLD ME THE TRUCK 4 DIFRENT TIME AND THEY NEVER CALLED ME BACK THERE SERVICE MANAGER AND ADVISERS LIE TO ME THERE MECHANIC SAYS ONE THING BUT MANAGEMENT TELLS ME SOMETHING ELSA THE TRUCK IS A BIG SAFETY ISSUE THIS HAPPENS ON HIGHWAYS AND FREEWAYS AT HIGHER RATES SPEEDS I ALSO HAVE VIDEO OF SOME OF THE SAFETY PROBLEMS

TOYOTA SAFETY SENSE TURNS ITSELF OFF AND ON AT VARYING SPEEDS , ALSO MY TRUCK TELLS ME TO BRAKE WITH NOTHING ELSE ON THE ROAD NEAR IT , WHILE TRAVELING AT 55MPH

PRE-COLLISION SENSORS. PRE-COLLISION SENSOR HAS GONE OFF TWICE ADVISING ME TO BRAKE. BOTH TIMES THERE WAS NO OTHER VEHICLE AROUND ME NOR WAS THERE ANYTHING TO THE SIDES OR IN FRONT. TOOK IT TO THE LOCAL DEALERSHIP AND THEY CALLED TOYOTA CORPORATE (?). WAS ADVISED THERE'S NO FIX AND TO CONTINUE DRIVING THE VEHICLE AND ANNOTATE ALL FACTORS SURROUNDING MY VEHICLE IF IT GOES OFF AGAIN. SEEMS LIKE AN EXTREMELY UNSAFE ALTERNATIVE TO FINDING OUT WHY A PRE-COLLISION SENSOR GOES OFF. I SHOULD NOT FEEL UNSAFE DRIVING MY VEHICLE

PRE COLLISION SENSOR LIGHT COMES ON AT VARIOUS TIMES DASH READS "PRE COLLISION UNAVAILABLE" CAR HAS 500 MILES ON IT AND IS A WEEK OLD, I HAVE TAKEN CAR TO THE DEALER AND WAS TOLD IT SHOULD ONLY HAPPEN IF THE VEHICLE WAS IN AN ACCIDENT, IT WAS NOT IN AN ACCIDENT, THE SENSOR COMES ON AND OFF AT VARIOUS TIMES, SPEEDS.

TL* THE CONTACT OWNS A 2018 TOYOTA TUNDRA. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM WOULD INDEPENDENTLY FUNCTION WITHOUT A VEHICLE IN FRONT OF HIM. ALSO, THE PRE-COLLISION WARNING INDICATOR ILLUMINATED. AVONDALE TOYOTA (1005 W PAPAGO FWY, AVONDALE, AZ) WAS CONTACTED, BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V122000 (ELECTRONIC STABILITY CONTROL). THE DEALER STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AVONDALE TOYOTA WAS CONTACTED AGAIN AND REFUSED TO REPAIR THE VEHICLE DUE TO ITS AGE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. PARTS DISTRIBUTION DISCONNECT.