2013 TOYOTA VENZA Complaints

The contact owns a 2013 Toyota Venza. The contact received notification of NHTSA campaign number: 21V257000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Internal Fault of fuel pump assembly. With NO prior warnings of messages or warning lights from the dash, nor any poor performance issues of starting or running of the engine the fuel pump failed all at once while driving on an expressway at 65 mph and the engine shut down leaving me without any control of my vehicle. The vehicle was towed to the dealer who confirmed that the fuel pump had an internal failure and the vehicle is disabled. No Recall has been issues by Toyota for this model year. An extremely dangerous situation that Toyota is not properly addressing.

TL* THE CONTACT OWNED A 2013 TOYOTA VENZA. THE CONTACT STATED WHILE DRIVING AT 20 MPH, ANOTHER VEHICLE HAD IMPACTED INTO THE CONTACTS VEHICLE ON THE DRIVER SIDE; NONE OF THE AIR BAGS DEPLOYED. THE CONTACT STATED MULTIPLE INJURIES (THE CONTACT WAS THE ONLY ONE IN THEIR VEHICLE). THE CONTACT WOKE UP IN THE HOSPITAL WHILE RECEIVING MEDICAL CARE FOR HEADACHES, BRUISING ON THE LEFT ARM, LOWER BACK BRUISING AND BRUISING ON THE CHEST WHICH RESULTED IN INTERNAL BLEEDING. A POLICE REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS TOWED TO INSURANCE LOT WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

THE AIRBAG WARNING SYSTEM LIGHT CAME ON IN DEC 2019. I PURCHASED A DTC READER BLUE DRIVER) AND SCANNED THE VEHICLE. AIRBAG CODE B1698 REGISTERED. I SWITCHED LEFT DOOR SENSOR WITH THE RIGHT DOOR SENSOR AND STILL THE LEFT DOOR SENSOR CODE REMAINED. I DISMANTLED THE CENTER CONSOLE, LEFT AND RIGHT DOOR PANELS, ETC. BUT COULD NOT RESOLVE THE MALFUNCTION CODE. I FINALLY GAVE UP AND HAVE DRIVEN WITHOUT AN ACTIVE AIRBAG SYSTEM. I'M FILING THIS COMPLAINT IN SUPPORT OF YOUR RECALL FOR THE TOYOTA VENZA AIRBAG WIRING.

ERROR MESSAGE: CHECK SRS AIRBAG SYSTEM LIGHT CAME ON. I WAS DRIVING ON A HIGHWAY AT ABOUT 50 MPH. TOOK CAR TO MY MECHANIC WHO HOOKED IT TO THE COMPUTER DIAGNOSTIC MACHINE. HE SAID THIS WAS THE 2ND TIME THE LIGHT CAME ON (FIRST TIME FOR ME SINCE AUGUST 2014) PER THE DIAGNOSTIC MACHINE HISTORY. TOOK TO DEALERSHIP 1/23/2021

TURNED ON ENGINE WENT TO PUSH UP THE DRIVER SIDE SUN VISOR IT WOULD NOT CLICK INTO PLACE I TRIED AGAIN AND THE VISOR JUST DROPPED AND WOULD NOT GO UP AGAIN. IT APPEARS THAT THE MECHANISM TO HOLD THE VISOR UP IS PULLING THE FABRIC OUT FROM UNDER THE MIRROR TOO. THIS HAPPENED 8/27/2020. THERE IS NO REASON FOR THIS TO HAPPEN SINCE THIS CAR IS CARED FOR BY THE ORIGINAL OWNER.

THIS CAR HAS 166000 MILES ON IT AND ALWAYS HAD A DEALER OIL CHANGES. IT NOW IS USING A QUART OFF OIL EVERY 1000 MILES OR LESS. THERE ARE NO OIL LEAKS TO BE FOUND AND THE DEALER ADMITS THAT THAT IS TO MUCH OIL CONSUMPTION BUT CANNOT HELP ME WITH ANY KIND OF FACTORY REPAIRS. FOR A MODERN ENGINE THIS IS WAY TO MUCH OIL USE. I HAVE A 1990 TOYOTA CAMRY WITH 522000 MILES AND USES LESS THAN 1/2 A QUART BETWEEN OIL CHANGES. TOYOTA HAS REALLY GONE DOWN HILL ON THIS ENGINE DESIGN.

BOUGHT THE CAR USED, THE VERY FIRST DAY AFTER PURCHASE THERE WAS SMOKE COMING FROM THE FRONT BRAKE AREA. NO WARNING LIGHTS OR ANYTHING ELSE WEIRD, JUST SMOKE. NOW, ABOUT A MONTH LATER, THE BRAKES SOMETIMES FEEL AS IF THEY'RE LOCKING UP AND NOT LETTING GO, BUT ALSO NOT STOPPING THE VEHICLE PROPERLY. SMOKE IS ALSO COMING OUT OF THE FRONT BRAKE AREA AGAIN. SEEING AS THIS IS 2019 AND IT'S A 2013 CAR, THERE IS NO WARRANTY LEFT ON THE CAR. I'VE DONE SOME RESEARCH AND FOUND SOME INFORMATION ABOUT AN INTERNAL LEAK INSIDE THE MASTER CYLINDER. A PROBLEM THAT IS HARD TO REPLICATE FOR A DEALERSHIP, WARRANTY OR NOT. DECIDED TO LOOK FOR RECALL INFO ABOUT THE BRAKES FOR THIS CAR WHEN I CHOSE TO MAKE A COMPLAINT TO THE NHTSA. I WILL ALSO NOTIFY TOYOTA ABOUT THE PROBLEM. I'M HOPING THAT BY REPLACING THE MASTER CYLINDER, THE PROBLEM WILL BE SOLVED.

I CURRENTLY DRIVE A 2013 VENZA, UPON ACCELERATION THE TRANSMISSION STUTTERS. THERE IS A RECALL FOR THE TOYOTA CAMRY WITH THE SAME EXACT ENGINE, BUT NOT ON THE VENZA. I AM ALSO WRITING TOYOTA ABOUT THIS ISSUE. IT IS JUST GETTING WORSE.

TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. UPON ENTERING THE VEHICLE, WATER WAS DISCOVERED ON THE FRONT PASSENGER SIDE FLOORMAT. THE CONTACT HEARD WATER SWISHING AROUND UNDERNEATH THE DASHBOARD. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER (BREDEMANN TOYOTA, 1301 W DEMPSTER ST, PARK RIDGE, IL 60068, (847) 655-1435) ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC AND REPAIR APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.