2013 TOYOTA VENZA Complaints

TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED WHICH CAUSED THE CONTACT TO CRASH INTO A VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT ARMS WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER NOTIFIED THE CONTACT THAT THE VEHICLE WAS AFFECTED BY RECALL NHTSA CAMPAIGN NUMBER: 13V442000 (AIR BAGS, ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT BELIEVED THE CRASHED WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

THE BELOW ISSUE WAS FIRST REPORTED TO THE APPROPRIATE TOYOTA REPRESENTATIVES AND TO NHTSA IN 9-2013. IT HAS OCCURRED 36 TIMES SINCE THE CAR WAS PURCHASED NEW IN MAY 2013. AT THIS WRITING THE CAR HAS LESS THAN 6000 MILES ON THE ODOMETER. INTERMITTENTLY AND WITHOUT WARNING THE ELECTRONIC LINK BETWEEN THE GAS PEDAL AND THE ENGINE IS INOPERATIVE FOR 3-5 SECONDS. DURING THIS PERIOD THE CAR IS NOT UNDER POWER IT IS COASTING AND DEPRESSING THE GAS PEDAL HAS NO EFFECT ON ENGINE SPEED. AFTER THIS PERIOD THE ELECTRONIC LINK IS AUTOMATICALLY RESTORED AND THE ENGINE IS AGAIN RESPONSIVE TO PRESSURE ON THE GAS PEDAL. *TR

WHILE COMING TO A STOP TO PARK WITH MY FOOT ON THE BRAKE THE CAR SUDDENLY LUNGED FORWARD CRASHING INTO THE WIRE CABLES IN FRONT OF THE PARKING SPOT. *TR

TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE WAS NOT DIAGNOSED BY A MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WERE 100,000.

DIRECTLY ABOVE THE BRAKE PEDAL (UNDER THE DASH COVER) IS A VENT AND THE OBD CONNECTOR -- THEIR PROXIMITY IS TOO CLOSE TO THE BRAKE PEDAL. THE POSITION OF THESE ITEMS IS A REAL SAFETY CONCERN, SINCE PEOPLE WITH LARGE FEET/SHOES WILL HIT THE VENT/CONNECTOR -- POSSIBLY PREVENTING THEM FROM APPLYING THE BRAKES IN A TIMELY FASHION, OR AT ALL. THE VENT AND CONNECTOR SHOULD BE MOVED TO THE LEFT SO THAT THERE IS NO IMPEDIMENT IN MOVING THE DRIVER'S FOOT FRM THE GAS TO THE BRAKE PEDAL. *TR

2013 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD REST. *SMD THE CONSUMER STATED THE HEAD REST DID NOT REMAIN IN A SET POSITION, BUT EXTENDED ITSELF WHILE THE VEHICLE WAS BEING DRIVEN. THE DEALER STATED IT WAS NORMAL. *JB

MY VENZA HAS A METRIC SPEEDOMETER WITH MPH NUMBERS PAINTED ON THE SAME FACE AS THE METRIC ONES THE PROBLEM I HAVE IS THAT IN THE DAY TIME THE MPH NUMBERS ARE ALMOST IMPOSSIBLE TO READ DUE TO THE PAINT RENDERING THEM TOO DULL . THIS IS A MAJOR DRIVING DISTRACTION DUE TO IT TAKING THE DRIVERS FOCUS OFF THE ROAD. MAYBE TOYOTA SHOULD GO TO A DIGITAL READOUT THAT CONVERTS THE DISPLAY TO SHOW ONLY MPH WHEN NEEDED . THANK YOU FOR ALLOWING ME TIME TO VENT... *TR

THE HEAD RESTRAINT OR HEAD REST IS POSITIONED SO THAT IT PUSHES MY HEAD FORWARD IN AN UNNATURAL ANGLE. IT APPLIES PRESSURE THAT CAUSES A SEVERE HEADACHE AFTER DRIVING 15 TO 20 MINUTES WITH MY HEAD PUSHED FORWARD SO FAR. THERE IS NO ADJUSTMENT OF THE HEAD RESTRAINT ANGLE WITH RESPECT TO THE ANGLE OF THE BACK SUPPORT TO CORRECT THE UNNATURAL ANGLE. THE DEALER WILL NOT DO ANYTHING TO CORRECT THE PROBLEM SAYING THAT THEY HAD CONTACTED THE INDIVIDUAL THEY DEAL WITH AT TOYOTA BALTIMORE AREA SALES WHO SAID: THAT IS THE WAY THE HEAD RESTRAINT IS DESIGNED AND THAT I BOUGHT THE CAR AND THERE WAS NOTHING THEY COULD DO TO CORRECT THE PROBLEM. THE DEALER SAID THAT THE HEAD REST COULD BE REVERSED WHICH WOULD ELIMINATE THE PROBLEM BUT THAT THEY COULD NOT TELL ME TO DO THIS BECAUSE THIS NEGATED THE CRASH TESTING DONE FOR GOVERNMENT APPROVALS. THEY INDICATED THAT OTHER PEOPLE HAVE HAD THIS PROBLEM AND HAD REVERSED THE HEAD RESTRAINT, BUT THAT THEY COULD NOT RECOMMEND THIS. HOWEVER WHEN THE HEAD REST IS REVERSED, THERE IS A LARGE GAP BETWEEN THE RESTRAINT AND MY HEAD THAT IS NOT SAFE IN THE EVENT OF A REAR END COLLISION. THE FACT THAT A NUMBER OF OTHER PEOPLE, HAVE REVERSED THE RESTRAINT IN STRONG EVIDENCE THAT THIS IS A COMMON PROBLEM WITH TOYOTA VEHICLES THAT NEEDS TO BE CORRECTED.

TL -THE CONTACT OWNS A 2013 TOYOTA VENZA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V442000 (AIR BAGS, ELECTRICAL SYSTEM, EQUIPMENT) HAD A EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT A SMALL QUANTITY OF PARTS WERE PROVIDED AND THE VEHICLES THAT WERE PURCHASED AT THE DEALERSHIP WOULD BE REPAIRED FIRST; THEREFORE, THE CONTACT WAS PLACED ON A WAITING LIST. RK

TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. THE CONTACT STATED THAT THERE WAS EXCESSIVE RUST UNDER THE REAR PASSENGER SEATS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TR