2007 TOYOTA YARIS Complaints

TAKATA RECALL RECEIVED INTERIM NOTICE, BUT DID NOT RECEIVE ANY REMEDY NOTIFICATION LATER. JUST RECEIVED AUTO AIRBAG SETTLEMENT NOTICE TODAY. CALLED LOCAL DEALER TO FOLLOW THE NOTICE OF GETTING THE AIRBAG REPLACED ASAP, AND THEY SAID THEY HAD NOBODY THERE TO OPERATE THE COMPUTER TO VERIFY MY CAR WAS UNDER THE RECALL & CALL BACK ANOTHER DAY. HOW COME I COULD VERIFY THE SAME DAY ON MY PHONE & THE DEALER COULD NOT? NOW, I NEED TO TAKE MY WIFE TO THE HOSPITAL & WILL NOT BE ABLE TO CONTACT THE DEALER UNTIL LATER. SO TWO COMPLAINTS; NO REMEDY NOTIFICATION & DELAY BY THE LOCAL DEALER.

TAMARA RECALL IN 2015 I WAS SOLD A 2007 TOYOTA YARIS HATCHBACK. AUGUST 10, 2017 I WAS NOTIFIED OF A POSSIBLY DEADLY DEFECT IN THE CAR THAT TOYOTA HAS KNOWN ABOUT FOR SEVERAL YEARS BEFORE MY CAR WAS SOLD TO ME. THE FACT THE AUTO MANUFACTURER CHOSE TO PUT MY FAMILY'S LIVES IN JEOPARDY, AND IS ACTUALLY RESPONSIBLE FOR THE DEATHS OF OTHERS, INSTEAD OF IMMEDIATELY NOTIFYING EVERY COMSUMER, BECAUSE THEY DIDN'T WANT TO EAT THE COST OF OF THE MASSIVE RECALL, IS UNACCEPTABLY IMMORAL BEHAVIOR. I NO LONGER FEEL SAFE DRIVING THE VEHICLE. I WILL NO LONGER BE PURCHASING A CAR FROM THESE COMPANIES, AND I WILL SEEK A FULL REFUND ON THE PRICE I PAID FOR THE CAR, AND WILL SHOP ELSEWHERE. THEY KNEW ABOUT IT AND CONTINUED TO MAKE AND SELL THEM. THE SAFETY OF THE CONSUMER IS MORE IMPORTANT THAN COMPANY PROFITS.

GOT NEWSLETTER FROM TOYOTA 6/9/2016 ABOUT RECALL ON AIR BAGS TAKATA FRONT PASSENGER AIRBAG INFLATOR ZONES A AND B - PARTS WERE NEVER DONE...FIRST I WAS TOLD PART WAS NOT IN, THAT I WOULD CALLED, NEVER HAPPEN....... PLEASE UPDATE ON THIS....

(TOYOTA CASE # [XXX]) - ON 7/14/2017, I PHONED THE TOYOTA PHONE NUMBER LISTED ON THE ATTACHED DOCUMENT, INDICATING THAT MY VEHICLE HAD A "SAFETY RECALL" BEGINNING 2009, REQUIRING THE "SOUND INSULATOR SSC (17T0C90C)" TO BE REPLACED (SEE ATTACHED LETTER -TO FOLLOW). ALTHOUGH THEY CLAIMED TO HAVE REPLACED IT "ON 4-8-2009, ORDER # 0913552", I DON'T RECALL THIS TO BE TRUE BECAUSE I DO NOT RECALL EVER RECEIVING ANY MAIL REGARDING THIS ISSUE. I REQUESTED REPRESENTATIVE [XXX], TO PROVIDE ME WITH SUCH DOCUMENTATION. SHE THEN SAID THAT THE RECALL TIME PERIOD ENDED AND THAT I HAD ONLY 6-12 MONTHS TO TELL THEM THAT THIS REPLACEMENT WAS DEFECTIVE. AS PER THE DOCUMENTATION, THE DRIVER WOULD NOT BE ABLE TO DETECT THIS UNLESS CHECKED BY THE SERVICE DEPT. IT WAS DETERMINED ON 5-17-2017 TO BE DEFECTIVE, NEEDING REPLACEMENT WHEN I BROUGHT MY CAR TO THE DEALERSHIP FOR A PERIODIC OIL CHANGE (SEE ATTACHED DOCUMENT - TO FOLLOW). I ASKED [XXX] TO HAVE HER SUPERVISOR REVIEW OUR TAPED CONVERSATION AND CONTACT ME WITH THE APPROPRIATE REPLACEMENT. IT APPEARS THAT EVEN IF THEY CAN SUBSTANTIATE THAT THEY REPLACED IT BACK IN 2009, MY CONTENTION THAT IT IS ILLEGAL FOR THEM TO POSE AN ARBITRARY 6-12 MONTH CUT OFF PERIOD FOR A REPLACEMENT AT NO CHARGE TO THE OWNER. AS OF THIS WRITING, I DID NOT GET A CALL BACK OR EVEN AN E-MAIL RESPONSE FROM TOYOTA. PLEASE INTERVENE ON MY BEHALF BECAUSE A "SAFETY RECALL" ISSUE MUST BE ADHERED TO BY LAW AND IF THE ONE PUT IN AS A REPLACEMENT (LIKE THE TAKATA AIRBAG RECALL), THEN TOYOTA IS LIABLE AND RESPONSIBLE TO REPLACE THAT DEFECTIVE ONE TOO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BIG ISLAND TOYOTA AT 808-969-3122) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER, AND THAT THE CONTACT WOULD BE PLACED ON A WAITING LIST THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO CALL A LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/09/17*LJ *CN

THE DRIVER SEAT BELT DOES NOT RETRACT. WHEN BUCKLED UP, THIS IS REALLY HARD (AND IT TAKES AT LEAST 30 SECONDS) TO UNFASTEN THE DRIVER SEAT BELT. I'M SCARED TO BE TRAPPED INSIDE IN CASE OF AN ACCIDENT. IT HAPPENS ALL THE TIME, NO MATTER WHERE I DRIVE, IF THE CAR IS IN MOTION OR NOT. I NOTICED THE PROBLEM 1 YEAR AGO. WHEN LOOKING ON INTERNET, I SEE THIS IS A REALLY COMMON PROBLEM.

TL* THE CONTACT OWNS A 2007 TOYOTA YARIS. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT DETACHED WHILE FASTENING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT WAS OLD AND NEEDED TO BE REPLACED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 05/19/17*LJ *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL; I RECEIVED A RECALL NOTICE ON 2-22-17. I CALLED THE SUBURBAN TOYOTA DEALERSHIP AND RECEIVED LITTLE INFORMATION. I WAS TOLD TO CALL BACK IN A MONTH OR TWO AND MAYBE THE PARTS WOULD BE AVAILABLE. THIS RECALL IS SEVERAL YEARS OLD . WHY AM I JUST NOW BEING NOTIFIED? I. WHEN THE RECALL WAS FIRST ANNOUNCED I CHECKED TO SEE IF MY VEHICLE WAS ON THE LIST AND IT WAS NOT. I RECEIVED MY NOTIFICATION ON 2-22-17.IT IS MY UNDERSTANDING THAT LESS THAN 15% OF THE AFFECTED VEHICLES HAVE BEEN REPAIRED. IMAGINE MY SURPRISE WHEN I DISCOVERED THAT I HAVE BEEN DRIVING A CAR CONTAINING AN EXPLOSIVE DEVICE THAT COULD RUPTURE ANY TIME CONDITIONS ARE RIGHT. TOYOTA DOES NOT SEEM TO BE OVERLY CONCERNED WITH MY SAFETY OR ANYONE ELSE'S.

TAKATA RECALL I RECEIVED A SAFETY RECALL NOTICE, AND CONTACTED BURIEN TOYOTA TO HAVE THE FIX PERFORMED. I WAS TOLD THAT THE AIRBAG WAS "ON BACK-ORDER" AND THAT I SHOULD CALL BACK IN 5-6 WEEKS. I DO NOT BELIEVE THIS FIX IS BEING PERFORMED IN A REASONABLE AMOUNT OF TIME. THE RECALL NOTICE CALLS THIS AN "IMPORTANT SAFETY RECALL" AND SAYS THAT I SHOULD NOT HAVE PASSENGERS IN THE PASSENGER SEAT OF MY CAR. IF THE RECALLED PART FAILS, IT CAN "RESULT IN SERIOUS INJURY OR DEATH." WHY IS TOYOTA TAKING 5-6 WEEKS AFTER SENDING US THE NOTICE TO FIX THIS PROBLEM? AM I SUPPOSED TO QUIT DRIVING MY CAR FOR THE NEXT TWO MONTHS WHILE THEY ORDER A PART THAT THEY HAVE KNOWN FOR MONTHS TO BE DEFECTIVE? THIS IS IRRESPONSIBLE.