TRIUMPH Complaints

TL* THE CONTACT OWNS A 2019 TRIUMPH SCRAMBLER. THE CONTACT STATED THAT THE ENGINE STALLED WHEN HE EASES UP ON THE THROTTLE AS A RESULT, THE CONTACT FELL OVER HIS BIKE AND INJURED HIS LEFT LEG BUT DID NOT SEEK MEDICAL ATTENTION. THE CONTACT STATED THAT A NO FUEL WARNING LIGHT ILLUMINATED BUT THERE WAS FUEL IN THE TANK. THE MOTORCYCLE WAS TOWED TO PIKES PEAK MOTORSPORTS (1710 DUBLIN BLVD, COLORADO SPRINGS, CO 80918), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED BY LEAVING A VOICE MAIL MESSAGE. THE FAILURE MILEAGE WAS 96.

PLASTIC GAS TANK HAS EXPANDED. LIKELY DUE TO ETHANOL IN FUEL CAUSING WATER ABSORPTION IN PLASTIC. TANK IS VERY DIFFICULT TO INSTALL AFTER REMOVAL. STRESS ON TANK BECAUSE OF IMPROPER FIT COULD CAUSE CRACKS AND LEAKS. *TR

TL* THE CONTACT OWNS A 2017 TRIUMPH THRUXTON 1200R. THE CONTACT STATED THAT WHILE THE FRONT BRAKE LEVER WAS APPLIED, THE BRAKE WAS SPONGY AND REQUIRED EXTRA EFFORT TO STOP THE MOTORCYCLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE MOTORCYCLE WAS TAKEN TO HONDA YAMAHA TRIUMPH KAWASAKI OF SAVANNAH LOCATED AT (11512 ABERCORN ST, SAVANNAH, GA 31419) AND RIDGE MOTORSPORTS LOCATED AT (215 W CHURCH ST, BATESBURG-LEESVILLE, SC 29006) AND THE DEALERS WERE INFORMED OF THE FAILURE. THE FAILURE PERSISTED. THE MOTORCYCLE WAS THEN TAKEN TO NORTH RIDGE CUSTOM CYCLES LOCATED AT (1919 SAVANNAH HWY, CHARLESTON, SC 29407) WHERE THE MECHANIC WAS INFORMED OF THE FAILURE. THE CONTACT REQUESTED THAT THE MOTORCYCLE BE REPAIRED. THE CONTACT RECEIVED AN EMAIL FROM THE DEALER WHICH STATED THAT THE FAILURE WAS ACKNOWLEDGED HOWEVER, THE DEALER WAS UNABLE TO REPAIR THE MOTORCYCLE. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 0. *LN*JB

OVER TIME, THE TURN SIGNALS STOP WORKING BECAUSE OF HOW TIGHTLY THE WIRING HARNESS IS TO THE HEADSTOCK. BECAUSE OF THE OVEREXTENSION OF THE WIRES, THE CONNECTION FOR THE TURN SIGNALS BEGINS TO BREAK THUS CAUSING DAMAGE.

I RECENTLY EXPERIENCED A MOTORCYCLE FIRE LIKELY CAUSED BY THE RECALL ISSUE WHILE STARTING MY MORNING COMMUTE. I WAS LUCKY ENOUGH TO NOTICE THE SMOKE SHORTLY AFTER LEAVING MY HOME JUST BEFORE GETTING ON THE FREEWAY. I WAS WEARING A HELMET CAMERA AND I HAVE INCLUDED THE YOUTUBE VIDEO OF THE EVENT BELOW. 4 YEARS AGO A LOCAL DEALERSHIP PERFORMED THE PRESCRIBED RECALL FIX ON THE REGULATOR/RECTIFIER. THE WIRE FROM WHICH APPEARS TO HAVE BEEN THE SOURCE OF THIS FIRE. I CONTACTED THE DEALERSHIP AND THEY TOLD ME BECAUSE THE WORK HAD BEEN DONE, TRIUMPH WOULD NOT REPAIR THIS ISSUE. MY CONCERN IS A MOTORCYCLE SHOULD NEVER CATCH ON FIRE AND THIS DEFINITELY APPEARS TO BE A DESIGN FLAW. IF I HAD NOT NOTICED IT WHEN I DID I MIGHT NOT BE HEAR TO WRITE THIS REPORT. HELMET CAMERA VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=KBDPDKQJH10&FEATURE=EMB_LOGO

DURING ACCELERATION BIKE DROPS BETWEEN GEARS AND YOU HAVE NO POWER IT IS IN NUETRAL HAVE TO TRY.TO SHIFT UP OR DOWN AND PRAY YOU GET IT BEFORE SOMEONE HITS YOU FROM BEHIND. HAPPENS MOST OF THE TIME WHEN YOU DOWN SHIFT MAKE A TURN AND TRY TO ACCELERATE. ALSO AT FREEWAY SPEEDS AND ACCELERATION IT HAPPENS. VERY DANGEROUS. I CALLED A DEALER HE WANTS BIKE FOR 3 MONTHS AND $4000 TO REPAIR.. MILEAGE IS ONLY 32000

TL* THE CONTACT OWNS A 2012 TRIUMPH STREET TRIPLE 675. WHILE DRIVING VARIOUS SPEEDS, THE FRONT RIGHT TURN SIGNAL FAILED TO OPERATE WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND NOTICED THAT A BOLT WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED TWO TIMES. THE CONTACT MANAGED TO HOLD THE TURN SIGNAL STEMS TOGETHER IN THE INTERIM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V104000 (EXTERIOR LIGHTING). THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.

THIS IS A CONTINUATION OF COMPLAINT 11266466. I HAVE LOOKED ONLINE AND FOUND NUMEROUS REPORTS OF THE TRIUMPH TROPHY IGNITION SWITCH WIRING FAILURES, INCLUDING AT LEAST ONE OTHER COMPLAINT MADE TO NHTSA THIS YEAR (11185821). I HAVE ALSO VISITED A WEB SITE FOR TRIUMPH TROPHY OWNERS (TRIUMPH-TROPHY.COM) AND FOUND SEVERAL DISCUSSIONS OF EXACTLY THIS PROBLEM. ATTACHED PLEASE FIND A PDF OF ONE OF THE DISCUSSIONS THAT LISTS 37 OWNERS WHO HAVE EXPERIENCED THIS ELECTRICAL FAILURE. I URGE NHTSA TO TAKE CORRECTIVE ACTION BEFORE A RIDER IS INJURED OR KILLED.

EARLIER TODAY I WAS RIDING MY 2017 TRIUMPH TROPHY SE MOTORCYCLE ON A CITY STREET WHEN THE BIKE SUDDENLY SHUT OFF COMPLETELY IN THE MIDDLE OF A LEFT TURN. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE ENGINE AND ALL ELECTRICAL SYSTEMS WOULD SHUT OF WHENEVER THE HANDLE BARS WERE TURNED TO THE LEFT. IT ACTS EXACTLY AS THOUGH I HAD TURNED THE IGNITION KEY TO THE OFF POSITION. THIS IS OBVIOUSLY A MAJOR SAFETY ISSUE. IF A CAR HAD BEEN BEHIND ME WHEN THIS HAPPENED, IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT. I CALLED MY TRIUMPH DEALERSHIP (NATIONAL POWERSPORT/CONCORD TRIUMPH IN PEMBROKE, NH) AND WILL ARRANGE TO HAVE THE MOTORCYCLE TAKEN TO THEM BY TRAILER. THEY TOLD ME ABOUT A WIRING RELATED RECALL FROM TRIUMPH BUT APPARENTLY MY VIN IS NOT ON THE RECALL LIST. PLEASE NOTIFY TRIUMPH THAT A RECALL OF ALL TRIUMPH TROPHY MOTORCYCLES IS NECESSARY. THEIR FAILURE TO ACT MAY RESULT IN INJURY OR DEATH FROM AN AVOIDABLE ACCIDENT.

TRANSMISSION GEARCHANGE SHAFT BROKEN AT ENGINE C CLIP. LEFT STRANDED IN NEUTRAL.