TRIUMPH Complaints

AFTER PURCHASING THE NEW MOTORCYCLE AND RIDING IT HOME THE BIKE STALLED WHEN I DOWNSHIFTED 3 SEPARATE TIMES. I'VE RIDDEN THE M/C SEVERAL TIMES SINCE THEN AND IT OCCASIONALLY STALLS ON DOWNSHIFTING-AT LEAST ONCE ON EVERY RIDE. THIS HAPPENS WHETHER THE M/C IS COLD OR WARM. I CAN IMMEDIATELY RESTART IT WHILE STILL RIDING IT. THE M/C HAS BEEN BACK TO THE DEALER TWO TIMES, AND THERE IS NO CORRECTION TO THE PROBLEM. I'VE GONE TO AN OWNER'S GROUP SITE AND NOTICED OTHERS WITH THE SAME COMPLAINT. *TR

TL* THE CONTACT OWNS A 2003 TRIUMPH SPEED FOUR. WHILE DRIVING 15 MPH, THE CONTACT STATED THAT THE FUEL LINE SEPARATED FROM THE FUEL TANK. THE MANUFACTURER MADE THE CONTACT AWARE OF THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V156000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS), BUT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,600 AND THE CURRENT MILEAGE WAS 6,800.

I AM THE OWNER OF A 2011 TRIUMPH SPRINT GT SPORT TOURING MOTORCYCLE, WHICH I PURCHASED NEW ON 05/21/2011. ON THAT DATE, APPROXIMATELY 85 MILES INTO MY FIRST RIDE, THE BIKE STALLED WITHOUT WARNING ON DECELERATION, WITH THE CLUTCH FULLY DISENGAGED (LEVER FULLY IN), REQUIRING A RE-START WHILE COASTING ON THE HIGHWAY. THE BIKE DID RE-START, BUT HAS CONTINUED TO RANDOMLY EXHIBIT THIS STALLING ISSUE MULTIPLE TIMES (ON EVERY SUBSEQUENT RIDE LASTING MORE THAN ABOUT AN HOUR). ON THAT FIRST RIDE AND THE RETURN RIDE HOME, THE BIKE STALLED AN ADDITIONAL 18 - 20 TIMES IN EXACTLY THIS MANNER: ALWAYS ON DECELERATION, AND WITH NO "LUGGING" OF THE ENGINE (I.E., OPERATING AT TOO-LOW RPM) INVOLVED. I HAVE RETURNED THE BIKE TO THE DEALER FOUR TIMES SO FAR, THEY HAVE PERFORMED DIAGNOSTICS, AND THE BIKE DOES NOT THROW ANY FAULT CODES. ON THE FIRST THREE VISITS, THE DEALER WAS UNABLE TO REPLICATE THE CONDITION. ON THE FOURTH (CURRENT) RETURN TO THE DEALERSHIP -- ALL WITHIN THE FIRST THREE MONTHS OF OWNERSHIP -- THE DEALER WAS ABLE TO REPLICATE THE CONDITION, AND IS WORKING WITH THE MANUFACTURER TO GO THROUGH A "PROCESS OF ELIMINATION" TO IDENTIFY AND RESOLVE THE ROOT CAUSE(S); HENCE, THE FAILED COMPONENT LISTING HERE INDICATES A RANGE OF POSSIBILITIES OF SYSTEMS THAT APPEAR TO BE AFFECTED. THIS "STALLING ON RETURN TO IDLE" CONDITION HAS OCCURRED AT LEAST 40 - 50 TIMES, TWICE OCCASIONING FAIRLY HARROWING "NEAR MISS" SITUATIONS WITH AUTOMOBILES. I HAVE TODAY WRITTEN THE MANUFACTURER (COPYING THE DEALER) TO REQUEST APPROPRIATE & RAPID REDRESS OF THIS UNTENABLE SITUATION, AND HAVE NOTED IN MY CORRESPONDENCE THAT THIS VEHICLE NOW QUALIFIES AS A LEMON UNDER THE LAWS OF BOTH THE COMMONWEALTH OF VIRGINIA (WHERE I RESIDE) AND THE STATE OF MARYLAND (WHERE THE VEHICLE WAS PURCHASED). THE BIKE IS AGAIN IN THE SHOP, WHERE IT HAS SPENT NEARLY A FULL MONTH OUT OF THE FIRST 3 MONTHS OF OWNERSHIP.

I WAS RIDING MY MOTORCYCLE TO WORK. THE IGNITION FAILED, CAUSING THE ENGINE TO QUIT MOMENTARILY. THIS PROBLEM HAPPENED ON THE WAY HOME, THEN AGAIN IN THE PARKING LOT ON THE WAY INTO WORK THE NEXT MORNING. THAT EVENING, THE ENGINE WOULDN'T START AT ALL. IT TURNED OUT TO BE A LOOSE SOLDER JOINT IN THE IGNITION MODULE. NUMEROUS OWNERS OF THIS MODEL MOTORCYCLE HAVE HAD SIMILAR PROBLEMS AND HAVE DISCOVERED THAT IT IS DUE TO EXCESSIVE CURRENT FLOWING THROUGH THE IGNITION SWITCH. THE DUAL HEADLIGHTS ARE POWERED THROUGH THE IGNITION SWITCH, AND WHEN A HEADLIGHT IGNITION SWITCH BYPASS RELAY IS INSTALLED, THE PROBLEM IS SOLVED. *TR

TL* THE CONTACT OWNS A 2005 TRIUMPH ROCKET III MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE WOULD REV VERY HIGH AND CAUSE PROBLEMS WHILE SHIFTING. THE VEHICLE WAS REPAIRED IN 2007 UNDER NHTSA CAMPAIGN ID NUMBER 07V455000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM); HOWEVER, FOUR YEARS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2010 TRIUMPH THUNDERBIRD MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V277000 (EQUIPMENT) AND THE DEALER WAS CONTACTED. THE DEALER ADVISED THAT THE PART NEEDED FOR REPAIRS WAS NOT READILY AVAILABLE. THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR ANTICIPATED REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,400. UPDATED 09/15/11 *BF UPDATED 11/28/11

MY 2007 TRIUMPH ROCKET 3 BEGAN HAVING SHIFTING PROBLEMS WITHIN 150 MILES OF NEW WHICH EVENTUALLY LED TO TRANSMISSION POPPING OUT OF FIRST GEAR UNDER ACCELERATION AT ANY ADDITION OF THROTTLE. REPORTED PROBLEM TO DEALER IN SPRING (APRIL, 2010) AFTER WINTER STORAGE OF VEHICLE. DEALER CONFIRMED PROBLEM WITH TRANSMISSION AND CONTACTED CORPORATE TRIUMPH FOR REPAIR UNDER WARRANTY EVEN THOUGH ORIGINAL 2 YEAR WARRANTY PERIOD HAD EXPIRED. TRIUMPH AUTHORIZED WARRANTY REPAIR THAT COST ME 1/2 OF LABOR (APPROXIMATELY $561) BUT PROBLEM REMAINS. TRIUMPH WILL NOT DO ANY MORE TO ADDRESS SIGNIFICANT SAFETY ISSUE WITH MANUFACTURING DEFECT ALLOWING VEHICLE TO DISENGAGE OUT OF FIRST GEAR. THIS IS A MAJOR SAFETY HAZARD AND HAS ALMOST CAUSED ME TO CRASH THE MOTORCYCLE WHEN TRANSMISSION DISENGAGES UNEXPECTEDLY. *TR

TL*THE CONTACT OWNS A 2011 TRIUMPH TIGER 800 MOTORCYCLE. THE CONTACT WAS SITTING AT A STOP LIGHT WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE AND INSTALLED A COMPUTER PROGRAM TO PREVENT THE VEHICLE FROM FURTHER STALLING. THE APPROXIMATE FAILURE MILEAGE WAS 5.

TL* THE CONTACT OWNS A 2009 TRIUMPH STREET TRIPLER 675 MOTORCYCLE. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WOULD NOT CHARGE THE BATTERY AND HE WAS CONCERNED THAT THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE VEHICLE WOULD BE REPAIRED UNDER WARRANTY. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT THEY WOULD FURTHER ASSESS THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 2,600. *TR

I WAS RIDING MY TRIUMPH STREET TRIPLE MOTORCYCLE ON THE HIGHWAY WHEN THE BIKE JUST SUDDENLY SHUT OFF. I LOST ALL POWER AND THE BIKE WOULD NOT RESTART. I TRIED TO QUICKLY CHANGE LANES TO GET TO THE SHOULDER, BUT WAS UNABLE TO GET OUT OF THE FLOW OF TRAFFIC. I WAS HIT FROM BEHIND BY A CAR. THE BIKE SLID AND I WAS INJURED IN THE FALL. I HAD THE BIKE TOWED AND DISCOVERED THAT THE REGULATOR/RECTIFIER HAD FAILED. THE BATTERY WOULD NOT CHARGE AS A RESULT SO I LOST ALL ELECTRICAL POWER. THE BIKE WAS OUT OF WARRANTY BY 6 MONTHS AND EVEN THOUGH THIS IS A KNOWN PROBLEM WITH THE BIKE, TRIUMPH REFUSED TO PAY FOR THE PART, THE LABOR OR MY MEDICAL EXPENSES. I PURCHASED A NEW PART ONLINE AND REPLACED IT MYSELF. THIS IS A COMMON AND WELL KNOWN PROBLEM WITH THIS MOTORCYCLE. SEVERAL PEOPLE HAVE HAD THIS PART FAIL IN THE FIRST HUNDRED MILES THEY HAVE THE BIKE. *TR