TRIUMPH Complaints

ENGINE DEVELOPS A HIGH ERRATIC IDLE UP TO 3000 RPMS AT WILL NO MATTER WHAT GEAR AND WHAT SPEED. I HAVE TO STAND ON THE BREAKS TO KEEP IT AT 55 MPH IN HIGH GEAR. AT LOW SPEED THE MOTOR IS RUNNING AT IDLE RPM'S THAT ARE ABOVE NORMAL OPERATING SPEEDS WHICH MAKES IT A RUNAWAY MOTOR AND DANGEROUS TO CONTROL SOME TIMES THE RPM IS SO HIGH AT LOW SPEEDS WHEN I LET OFF THE CLUTCH IT SPINS THE TIRE AS IT LEAPS FORWARD. TRY RIDING WITH ANY VEHICLE STUCK IN HIGH RPM AND IT WILL KILL SOMEONE!!! THE DATE IS WHEN I TOOK IT TO TRIUMPH THIS STARTED THIS SPRING IN FEBRUARY AT DAYTONA AND HAS GOT SO MUCH WORSE I CAN NOT SAFELY IT WILL END UP CAUSING INJURIES IF NOT DEATH. *TR

MOTORCYCLE HAS A CHRONIC THROTTLE PROBLEM WHICH CAN CAUSE THE BIKE TO EITHER STALL AT LOW SPEED OR HAVE IT RACE. THE BIKE KEEPS MOVING WITH THE THROTTLE ALL THE SAY CLOSED. THE PROBLEM IS WITH THE FUEL INJECTION SYSTEM AND NOT ASSOCIATED WITH THROTTLE LINKAGE. THE DATE I ENTERED IS THE LAST TIME IT OCCURRED. IT IS AN INTERMITTENT AND CONTINUING PROBLEM. *TR

MY 2005 TRIUMPH ROCKET III MOTORCYCLE HAS DEVELOPED A PROBLEM WITH HIGH IDLE. THIS IS NOT AN ISOLATED CASE. THE SAME PROBLEM IS OCCURRING ACROSS THE COUNTRY. I WILL KEEP MY DESCRIPTION RELATIVE TO ONLY MY PERSONAL EXPERIENCE. THE PROBLEM CAUSES THE MOTORCYCLE TO CONTINUE TRAVELING AT 50, 60 OR EVEN 70MPH AFTER THE THROTTLE HAS BEEN COMPLETELY CLOSED. I BROUGHT IT TO MY CLOSEST DEALER FOR SERVICE. AFTER SEVERAL WEEKS, THEY SAID THEY HAVE FOUND THERE IS A PROBLEM BUT THEY DON'T KNOW HOW TO FIX IT. THE TRIUMPH COMPANY HAS TOLD THE DEALER THAT THEY ARE AWARE OF THIS PROBLEM AND ARE WORKING ON A SOLUTION. THE DEALER TOLD ME, DUE TO SPACE LIMITATIONS, THAT I HAD TO COME AND PICK UP THE BIKE AND SINCE THE COMPANY DID NOT FEEL THE BIKE SHOULD NOT BE RIDDEN, I COULD RIDE IT HOME (150 MILES). THIS IS A VERY DANGEROUS SITUATION. THERE HAS NOT BEEN AN ACCIDENT RELATED TO THIS YET (THAT I KNOW OF). 1. I THINK THE DEALER SHOULD HAVE KEPT THE BIKE UNTIL IT COULD BE FIXED! 2. I THINK THE TRIUMPH FACTORY MUST ISSUE A SAFETY RECALL AND FIND A SOLUTION! *TR

I OWN A 2005 ROCKET 3 PURCHASED NEW. I HAVE EXPERIENCED MANY PROBLEMS AS I STILL AM WITH ENGINE NOISE (RATTLING). I HAD BROUGHT THIS TO THE DEALERS ATTENTION WHEN FIRST SERVICE WAS PERFORMED AND WAS TOLD THESE SOUNDS WERE "NORMAL". ALSO THE FRONT DIRECTIONAL TIRE WAS INSTALLED FROM THE FACTORY THE WRONG DIRECTION. (DEALER REPLACED TIRE FREE OF CHARGE). BIKE STALLS OFTEN WHILE STOPPED(FELL OVER ONCE HURTING LEG AND BACK) DEALER SAID ECU UPGRADE WAS AS PER TRIUMPH GUIDELINES. MY CONCERN NOW, THAT THE WARRANTY HAS EXPIRED, I WILL SUFFER THE SAME FATE THAT HUNDREDS OF ROCKET 3 OWNERS HAVE ALREADY SUFFERED...1, COMPLETE ENGINE FAILURE. 2,NO HELP FROM TRIUMPH NOW THAT THEY HAVE STROKED US ALL ALONG UNTIL THE WARRANTY EXPIRED. I FOR 1 CAN NOT BELIEVE THAT AFTER MORE THAT 100 COMPLAINTS FROM EVERY WEBSITE/FORUM/NATIONAL COMPLAINT BOARD OR WHERE EVER ELSE YOU READ ABOUT THIS SAME PROBLEM THAT TRIUMPH IS NOT HELD RESPONSIBLE FOR THIS!!!!!! IF THERE IS ANY OTHER ROCKET 3 OWNERS OUT THERE THAT WOULD LIKE TO LOOK INTO A CLASS ACTION SUIT AGAINST TRIUMPH AMERICA PLEASE CONTACT TO PROVE THIS ACTION WE WOULD HAVE TO PROVIDE BEYOND A REASONABLE DOUBT THE FAILURE OF TRIUMPH TO RECTIFY THIS POOR STANDARD OF WORKMANSHIP OF ITS "FLAGSHIP" MOTORCYCLE !. HEY NHTSA ARE YOU GUYS/GIRLS HEARING ANY OF WHAT IS BEING SAID HERE OR ACROSS THE WEB. TRIUMPH KNEW ABOUT THE SUBSTANDARD ENGINE PARTS IT USED IN 05 ROCKETS CHANGED / UPGRADED THEM ON THERE NEWER MODELS, BLEW SMOKE UP ALL OF THE 05 OWNERS BUTTS UNTIL OUR WARRANTY'S WERE UP AND NOW ARE CHARGING US UNBELIEVABLE AMOUNTS OF MONEY TO KEEP OUR MOSTLY UN-PAID OFF BIKES ON THE ROAD. I GUESS THAT'S ONE WAY OF COVERING THE COST OF THE UPGRADES THAT THE LUCKY/ SMART ONES ARE ENJOYING NOW....P.S. THE GUYS AT TREBOUR HAVE BEEN VERY PROFESSIONAL / UNDERSTANDING AND I BELIEVE THERE HANDS ARE TIED BY TRIUMPH. *TR

MY MOTORCYCLE HAS BEEN OUT OF SERVICE FOR MORE THAN A YEAR, AND SPENT THE FIRST 7 MONTHS AT ONE DEALER, WHO GAVE THE MOTORCYCLE BACK TO ME, - THEY COULD NOT FIX IT, I WAS ADVISED THAT EVEN THE FACTORY TECHNICIANS WERE NOT ABLE TO RESOLVE THE PROBLEM. THE PROBLEM IS THAT THE MOTORCYCLE WILL NOT IDLE, AND STALLS AT IDLE. I WAS ABLE TO LOCATE ANOTHER AUTHORIZED DEALER AND PRESENTED THE BIKE TO THIS DEALER - EXPLAINING THE SITUATION. THIS DEALER HAD THE BIKE DELIVERED TO THE MANUFACTURERS DISTRIBUTION CENTER, WHERE I WAS TOLD IT WAS WORKED ON BY FACTORY TECHNICIANS. AFTER SEVERAL ATTEMPTS THE BIKE WAS RETURNED TO ME AND WORKED FOR A COUPLE OF DAYS ? ONLY TO HAVE THE ORIGINAL PROBLEM RETURN ? THE BIKE STALLS AT IDLE. THE BIKE IS A 1999 TRIUMPH DAYTONA 1200 SE ? 4 CYLINDER THERE WERE ONLY 250 OF THIS MODEL MADE AND TRIUMPH HAS ABANDONED THIS MOTOR ? I BELIEVE THEY JUST WANT ME TO GO AWAY - I BELIEVE THAT THERE IS AN IGNITION PROBLEM THEY ARE AWARE OF BUT WILL NOT ACKNOWLEDGE PUBLICLY. SINCE GOING TO THE INTERNET TO FIND A RESOLUTION ON MY OWN, I HAVE BECOME AWARE OF SIMILAR IGNITION PROBLEMS ON THEIR CURRENT MOTORCYCLES ? WHICH LEADS ME TO BELIEVE THAT THIS IS A MANUFACTURERS DEFECT, AND THAT THEY SHOULD BE HELD RESPONSIBLE TO FIX THIS PROBLEM. I HAVE SPENT OVER $2,400.00 TRYING TO RESOLVE THIS ISSUE, AND AM VERY ANGRY ABOUT THIS SITUATION, AND WOULD LIKE TO RECEIVE SOME TANGIBLE COMPENSATION, OR HAVE THE ISSUE RESOLVED. THE PROBLEM IS THAT THE BIKE WILL NOT HOLD AT IDLE ? EVEN WHEN WARM ? THE MOTOR JUST QUITS. THE ENGINE DOES NOT STUTTER OR HESITATE ? IT JUST CUTS OUT AS IF THE IGNITION WERE SHUT OFF --- THE COILS HAVE BEEN REPLACES TWICE ( ONCE AT EACH SHOP ) WITH OEM EQUIPMENT ? AND THE BIKE RAN FOR A COUPLE OF DAYS AFTER THE SECOND DEALER REPLACED BOTH COILS ? BUT THE PROBLEM IS BACK ----- I AM GETTING NO SUPPORT FROM TRIUMPH OR THEIR AUTHORIZED DEALERS. *TR

TL*THE CONTACT OWNS A 2005 TRIUMPH ROCKET III. THE CONTACT STATED THAT THE OUTPUT SHAFT BEARING WAS INSTALLED BACKWARDS. THIS CAUSES THE BEARING NOT TO RECEIVE OIL, THE OUTPUT SHAFT TO STOP TURNING, LOCKS THE REAR TIRE, AND THE UPPER SHAFT CREATES A HOLE IN THE ENGINE. FURTHERMORE, THE FAILURE CAUSES THE ENGINE TO LOSE OIL AND THE REAR TIRE TO BECOME SLIPPERY. THE MANUFACTURER IS AWARE OF THE FAILURE AND ARE REPAIRING THE VEHICLES THAT WERE SOLD OVERSEAS, NOT THE ONES SOLD IN THE UNITED STATES. THE MANUFACTURER WOULD NOT ASSIST BECAUSE THE CONTACT TOOK THE VEHICLE APART, WHICH WAS NOT COVERED UNDER WARRANTY. THE ENGINE SIZE AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 22,000. UPDATED 03/11/08. *LJ

REAR WHEEL SPOKE BROKE WHILE RIDING AT APPROXIMATELY 35 MPH - LEFT, OUTER SPOKE. SPOKE THEN PIERCED THE INNER TUBE CAUSING A FLAT TIRE AND LOSS OF CONTROL OF THE MOTORCYCLE. I WAS ABLE TO RECOVER AND MANEUVER THE MOTORCYCLE TO A NEARBY GAS STATION TO ARRANGE FOR PICKUP. UPON EXAMINATION OF THE WHEEL, I NOTICED THAT THE DESIGN OF THE HUB FLANGE IS ANGLED OUTWARD, PUTTING ADDITIONAL STRESS ON THE SPOKES WHERE THEY BEND AT THE HUB, CAUSING THEM TO ALL CURVE OR BEND, RATHER THAN GO STRAIGHT BETWEEN THE HUB AND THE RIM. THIS IS DIFFERENT THAN ALL OTHER MOTORCYCLES I'VE OWNED SINCE 1971 AND APPEARS TO HAVE CONTRIBUTED TO THE FAILURE. I HAVE SPOKEN OR HAD CORRESPONDENCE WITH APPROXIMATELY 90 OTHER OWNERS OF 2001-2007 TRIUMPH BONNEVILLES WHO HAVE HAD SIMILAR FAILURES HOWEVER VERY FEW HAVE REPORTED THEM TO THE NHSTA. MORE INFORMATION ON THESE INDIVIDUALS CAN BE PROVIDED TO THE NHSTA PRIVATELY UPON REQUEST. *TR

TL*THE CONTACT OWNS A 2006 TRIUMPH ROCKET III. WHILE DRIVING 5-10 MPH, THE VEHICLE STALLED WHEN COMING TO A STOP. IN ADDITION, THE VEHICLE WOULD IDLE HIGH AND SHUT OFF. THE DEALER STATED THAT THE COMPUTER CAUSED THE FAILURE AND THEY DOWNLOADED THE NEW ENGINE SOFTWARE; HOWEVER, THE FAILURE CONTINUED. AS OF DECEMBER 4, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THERE IS A RECALL FOR THE FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM (NHTSA CAMPAIGN ID NUMBER 07V455000). THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,500 AND CURRENT MILEAGE WAS 5,400. UPDATED 12/18/07 *TR

TL*THE CONTACT OWNS A 2006 TRIUMPH ROCKET III CLASSIC. THE VEHICLE WOULD SHUT OFF WITHOUT WARNING WHILE IDLING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE DEALER DOWNLOADED THE NEW SOFTWARE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 07V455000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). AFTER THE REPAIR WAS MADE, THE VEHICLE WOULD IDLE HIGH AND CAUSE THE RPM TO RACE TO 9. THE VIN AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 4,850.

I OWN A 2005 TRIUMPH ROCKET MOTORCYCLE THAT PRODUCED EXCESSIVE ENGINE NOISE BECAUSE OF WORN KEY WAYS IN THE CAM CHAIN. I WAS TOLD WHEN I FIRST PURCHASED THE BIKE THAT THESE NOISES ARE NORMAL. HAVING RESEARCHED WEB SITES CONCERNING THIS ISSUE I HAVE FOUND THAT HIS IS PREVALENT IN 2005 ROCKET 3 MODELS DUE TO THE ABOVE LISTED PROBLEM. TRIUMPH HAS FIXED MY PROBLEM BY REPLACING ALL THE CAM CHAIN COMPONENTS VIA WARRANTY, BUT MANY OTHER CONSUMERS ARE SUFFERING FROM THE SAME ISSUE AND THEIR WARRANTY HAS EXPIRED. *JB