TRIUMPH Complaints

CONSUMER CONTACTED DLR REGARDING RECALL REMEDY 02V242000. DLR STATED HAVING PROBLEMS OBTAINING PARTS FROM MFR DUE TO MFR REQUESTING UPFRONT PAYMENT. CONSUMER HAS ATTEMPTED TO CONTACT MFR DIRECTLY W/NO RESOLUTION. NLM

THIS COMPLAINT REFERS TO A MOTORCYLE WHICH FAILED 4 TIMES, TWICE AT HIGHWAY SPEEDS. BOTH TIMES I WAS VERY NEARLY HIT. I SUED UNDER THE MARYLAND LEMON LAW AFTER THE 4TH FAILURE. DURING TESTIMONY, TRIUMPH'S TOP MECHANIC IN NORTH AMERICAN, JOHN FIELDS, TESTIFIED THAT THEY HAVE HAD SEVERAL EXAMPLES OF THIS PROBLEM. HE ATTRIBUTED IT TO PEOPLE FILLING THE GAS TANKS TOO FULL. WHATEVER THE CAUSE, CONSUMERS WHO OWN THESE MOTORCYCLES NOW SHOULD BE WARNED. FAILURE OF A MOTORCYCLE AT HIGHWAY SPEEDS WILL EVENTUALLY LEAD TO DEATHS. IT WOULD BE A SHAME IF THIS PROBLEM IS NOT ADDRESSED UNTIL SOMEONE DIES.*AK

FAILURE OF MAIN POWER LEAD FROM IGNITION SWITCH CAUSED COMPLETE ELECTRICAL POWER FAILURE INCLUDING ENGINE IGNITION AND LIGHTING SYSTEM. THIS POWER LEAD BREAKS FROM BEING FLEXED BACK AND FORTH AS THE MOTORCYCLE IS STEERED. INSUFFICIENT SLACK IS ALLOWED IN THE WIRING HARNESS CAUSING THE WIRES TO BEND SHARPLY WHERE TIED WITH A CABLE TIE.

THE CONSUMER STATES THAT THE ENGINE WOULD ACCELERATE FROM 800 TO 3500 RPM WHEN ENGAGED, CAUSING THE MOTORCYCLE TO TAKE OFF. THE MOTORCYCLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, AND THE PROBLEM IS STILL OCCURRING. *AK THE CONSUMER STATES THAT THE VEHICLE HAS MAJOR FUEL INJECTION PROBLEMS. THE VEHICLE HAS BEEN IN THE SHOP 7 TIMES FOR THE SAME PROBLEM. (TWO BIKES WITH FUEL INJECTION PROBLEMS, HAS NOT BEEN CORRECTED, BOTH ARE FIRE HAZARDS.-THE CAT CONVERTER CAUGHT FIRE) THE CONSUMER HAS A VIDEO OF THE FIRE INCIDENT WHICH STARTED LIKE A SMALL BUSH FIRE ON THE SIDE OF THE ROAD. THE CONSUMER TALKED TO OTHER TT600 OWNER WITH THE SAME PROBLEM. THE BIKE GETS 18 MPG, AND THE TRANSMISSION STILL IS NOT SHIFTING PROPERLY. THE CONSUMER REQUESTS ANOTHER MOTORCYCLE-DIFFERENT MODEL, OR MONEY RETURNED. ADDITIONAL PROBLEMS WITH BIKE; TIME CONSUMING-THE BATTERY IS ALMOST COMPLETELY DRAINED BY THE TIME THE BIKE IS STARTED, THE FUEL MILEAGE-UNACCEPTABLE, IDLE ERRATIC, HAS DROPPED THE BIKE TWICE AT SLOW SPEED TURNS, DUE TO A RESULT IN IDLE SPEED SURGES (JUMPED FROM 600 TO 4500 RPM-HAPPENS AT RANDOM, THE MUFFLER GLOWS RED DUE TO THE EMMISIONS BEING GROSSLY OUT OF SPEC., PLUGS ARE FOWLED, CO'S & HC'S ARE EXTREMELY RICH DUE TO IMPROPER MAPPING OF THE FUEL SYSTEM, CANISTER PURGE VALVE LEAKING INTERNALLY, FOUND FUEL TRIM & ENGINE LOAD MAXED OUT, HAD TO ADJUST TPS TO HELP COMPENSATE FUEL RICH PROBLEMS JUST TO GET BIKE TO DESTINATION, THE FOOT REST RUBBER FRONT (LH/RH)-REPAIRS, PEG BANK ANGLE(?)-REPAIR, SCREW IN THE TORX-REPAIR, INDICATOR FRONT LH-REPAIR, LEVER ASSY-REPAIR, THE FAIRING SIDE RH PNTD (?)-REPAIR, THE INFILL PANEL RADIATOR-REPAIR, AND THE GASKET/CLUTCH COVER-DIAGNOSED REPAIR LOOSE SHIFTER. *SCC

TRANSMISSION COOLANT LEAKING FROM UNDERNEATH MOTORCYCLE. DEALERSHIP IS AWARE OF PROBLEM.*AK

TT MODEL, CONSUMER WAS WALKING CYCLE AND APPLIED BRAKE, BRAKE LOCKED UP AND FRONT WENT DOWN. DEALER CANNOT FIND CAUSE.

PASSENGER'S SEAT BELT WILL NOT RELEASE FOR MORE ROOM, CAUSING SEAT BELT TO BE UNUSABLE. CAUSE UNKNOWN.*AK *SLC

ENGINE STOPS ABRUPTLY WHEN INTERIOR COATING OF PAINT TANK FLAKES OFF AND CLOGS FUEL FILTER.*AK

DURING THE BREAK IN PERIOD, CONSUMER NOTICED A SMALL OIL LEAK, LATER THE HEAD GASKET FAILED, THE CONSUMER STATED THAT THE SHOP PROMPTLY WENT TO WORK ON THE MOTORCYCLE BUT HAD TO WAIT AN INAPPROPRIATELY LONG TIME FOR DEALER TO SEND A HEAD GASKET. WHEN IT DID ARRIVE, THEY FORGOT TO SEND A SEAL AND ANOTHER LONG WAIT BEGAN AND HE HAD TO WAIT FOR 37 DAYS FOR A ONE-DAY REPAIR, AFTER REPAIR THE HEAD GASKET FAILED AGAIN AND CONSUMER WAS INFORMED THAT THIS MOTORCYCLE WAS ONE OF THREE HEADS THAT WERE GIVEN WITHOUT ALL THE NECESSARY OIL PORTS. *YD

MOTORCYCLE WAS GOING 65MPH AND REAR WHEEL LOCKED UP. MOTORCYCLE WENT INTO A SIDEWAY SKID, BUT WAS ABLE TO GET MOTORCYCLE BACK TO A FORWARD MOTION, AND OVER TO SIDE ACROSS THE FREEWAY. DEALER STATED THAT MOTORCYCLE WAS EITHER BEING SHIFTED TOO HIGH OR TOO LOW. MECHANIC AT DEALER HAD TO BREAK MOTORCYCLE DOWN TO DIAGNOSIS THE CAUSE. FOUND THAT BEARING WENT, CAUSING THE BUSHING AND TRANSMISSION TO BLOW. *AK