2023 VOLKSWAGEN ATLAS Complaints

The contact owns a 2023 Volkswagen Atlas. The contact stated that while reversing, the vehicle suddenly shut off and was restarted. The contact stated that the failure had occurred on three occasions while reversing and while the weather was extremely hot. The vehicle was taken to the local O'Reilly Auto Parts Store who was unable to determine the cause of the failure. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 26,500.

After noticing an oil leak and blue smoke in my 23 VW atlas, I took it to my local dealership in Tupelo, MS. I realized there was an open recall for the PCV Valve / Oil separator under code 10LP. However, the bad PCV valve also caused the timing chain cover to go bad. The dealership called me back and said VW would not cover this issue. I then called VW to see if they would step in and provide some sort of Goodwill and they denied me. They would not transfer me to a supervisor or provide any written approval that they denied covering the new timing chain cover... the call was super unprofessional and the failing part was a corresponding issue to the page PCV valve. I would like any assistance on getting VW to make this right for myself or others. This sounds like a very common issue!

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact stated that while seated inside the parked vehicle, the contact became aware of a reflection and exited the vehicle and discovered that the daytime running lights were inoperable. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the headlight assembly needed to be replaced. The headlight assembly was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000.

4 times now when the vehicle, 2 times while the vehicle is moving forward and 2 times while the vehicle was moving in reverse the engine has completely shut off and the car stopped moving. The dash said the engine was off and the vehicle needed to be shifted to park and the engine turned back on. During this time the vehicle also lost power steering and brakes. I’ve taken it to the dealership multiple times and they could not diagnose the issue or duplicate it and tell me I need to pick the vehicle up and to just bring it back again.

The contact owns a 2023 Volkswagen Atlas. The contact stated that while having a routine oil change at a local dealer, the dealer informed the contact that the cylinder head gasket was rusted. The dealer provided a 60 percent discount, and the vehicle was repaired. Six weeks later, while driving at 45 MPH, the vehicle suddenly stalled, but the contact was able to avoid a crash. All of the warning lights illuminated. A mobile mechanic initially checked the battery and later determined that the fuel pump control module had failed. No further information was available. The vehicle was towed to the contact's residence. The manufacturer had not been contacted. The failure mileage was approximately 52,000.

The vehicle shuts off unexpectedly. When parked or reversing. Requires the car to be put in park and then restarted.

Component/System Failed: The driver-side daytime running light (DRL) failed unexpectedly. The failed LED lighting component is available for inspection upon request. Safety Risk: This failure created a significant safety concern because daytime running lights are designed to improve vehicle visibility to other drivers during daylight and low-visibility conditions. DRLs are an important safety feature intended to reduce the risk of collisions by making vehicles more noticeable on the road. The fact that one side of the front lighting system was not functioning reduced the visibility and recognition of my vehicle to other motorists. Additionally, no dashboard warning light, alert, or notification appeared to inform me that the daytime running light had failed. Without any warning system, drivers may unknowingly operate the vehicle with a non-functioning safety component for an extended period of time. Dealer/Service Confirmation: I was informed by Volkswagen service that the LED daytime running light assembly requires a full headlight assembly replacement. Inspections: At this time, the vehicle/component has not been inspected by police or insurance representatives. The component is available for manufacturer or agency inspection upon request. Warning Lamps or Symptoms Prior to Failure: There were no warning lamps, dashboard messages, or other symptoms prior to the failure. The vehicle provided no indication whatsoever that the daytime running light was no longer functioning. The issue was only discovered visually by another person outside the vehicle. Additional Concerns: I am also concerned about the cost and longevity of this component. The replacement part alone reportedly costs over $1,000, not including labor costs. This appears excessive for a vehicle that is only approximately three years old. LED lighting system

This vehicle has the auto stop start feature. The engine has shut off 3 times while driving and had to be restarted with the ignition since purchasing this vehicle. Twice at a red light and once while braking in a parking lot. This has created an extremely dangerous situation in traffic. When the light turned green the vehicle would not move. The vehicle had to be shifted to park and then started with the ignition. The traffic behind us almost rear ended the vehicle. The one time while braking in a parking lot the vehicle turned off while moving and braking. Had to move the vehicle to park and then restart.

Daytime Running Light (DRL) failure on the passenger side. First noticed light does not work on 6/3/2026. An estimate for an independent repair garage is ±$2300.

There was a recall on my PVC part in my 2023 atlas. An effect of a clogged pvc is an oil leak. The Positive Crankcase Ventilation (PCV) system relieves built-up pressure inside your engine. When it fails or clogs, this pressure traps air inside the crankcase. The excess pressure often forces oil out through the weakest points, which can mimic a bad seal or gasket. I took my car to the dealership in Md and they claim that I need to get new seals on several parts of my car but they claim that my oil leak its not related to the PVC. This is a 2023 car with one owner and no previous problems. There are thousands of complaints online about the PVC part continuing to fail and continuing to cause oil leaks in consumers cars. The oil leak has also caused my driving belt to fail and in my case shred while driving. This is unsafe and makes cars slow down instantly and can cause major car accidents. Why are consumers expected to pay for seal replacements when its related to failed parts on a car. The VW dealership said that my engine light would need to be on for them to say its a result of the failed PVC but my engine light was on when I dropped my car off. The dealership said they will not replaced parts that were effected from failed PVC due to car being out of warranty. My research tells me that Volkswagen is legally responsible. Because auto manufacturers are governed by strict liability laws, they are responsible for injuries and property damage flowing from the defective product they sold.VW wants consumers to pay $842 dollars to replace a part that cost less than $20. The VW company said that I needed to get my recall repair done earlier in order for them to honor the damages however Ive never seen a recall that came with a time limits on car repairs. This is highway robbery and VW needs to be held responsible for failing to maintain accountable and damages to consumers.