2023 VOLKSWAGEN ATLAS Complaints

The car engine shuts off while driving at slow speeds ... many times while parked at a red light. The instrument cluster displays 'Please restart the engine'. The shutoff happens while the vehicle is in Drive mode. It is very dangerous and the VW dealership is not acknowledging the issue in spite of several online reports of it. https://www.facebook.com/groups/191339898236209/posts/1665305790839605/ https://www.vwatlasforum.com/threads/atlas-shutting-itself-off.3005/page-2

Daytime running lamps on both left and right side have failed and no longer working. Right side lamp failed first at roughly 95k miles on vehicle and was followed by left side failure at approximately 100k miles on vehicle.

My 2023 VW Atlas is stalling out in high temperatures. When you mash the accelerator, at times the vehicle will not go. From my online research, many others are experiencing this same issue and have found resolution involving charcoal canister + purge solenoid, fuel pressure sensor and software updates. The EVAP and fuel system could be tested manually. However, VW says because no codes show up, there is nothing wrong with the vehicle and will not provide any help whatsoever to me. This is going to get someone killed. I have taken to local dealer plus reached out to VW corporate with no help. My car is under warranty.

Head lights not fully functioning. Day time running lights not providing adequate visibility. There have been many complaints and many owners experiencing this issues routinely around the same amount of miles. There was no indication of the issue in any way shape or form on the dashboard .

I believe the charcoal cannister failed in my situation. I was driving my car on the highway in stop and go rush hour traffic and my car stalled out. I had to put it in park, press the break and the start button to get it going again. I was very close to getting rear ended. No warnings came on and no codes are up for the dealership to fix. I went to the dealership and they stated they couldn't recreate the problem and don't see a code, so therefore cannot fix anything. This same issue is noted in many instances online and in forums and chats about the 2023 atlas.

The breaks make a screeching sound and you can feel in the pedal the car wobbling/slipping. I took to be repaired under warranty and they said there's nothing wrong. Break pads and breaks are in good health accord them. They have no explaination for the sound.

I own a 2023 VW Atlas purchased new from a Volkswagen dealership. In October 2024, while the vehicle was under warranty, I reported engine hesitation, rough idle, and near-stalling. I showed the service advisor a video I recorded of the issue happening in real time. Despite this, the dealership refused to investigate further because no check engine light or fault codes were present. I was sent home without diagnosis or documentation. Months later, the issue worsened and was diagnosed as a failed fuel injector — now quoted at nearly $3,000 to repair, plus a $175 diagnostic fee. VW refuses to cover the cost or provide goodwill assistance, stating that the dealership couldn’t replicate the issue and therefore couldn’t act. I was also denied the ability to speak with a service manager when the failure occurred. This injector issue clearly began during the warranty period and was dismissed without proper investigation. The behavior compromised the vehicle’s driveability and posed a potential safety risk to me and my children. There needs to be accountability when clear evidence is provided and dealerships refuse to act until the problem escalates past warranty coverage. I am requesting that NHTSA investigate fuel injector failures in the 2023 VW Atlas and the pattern of warranty denial tied to lack of fault codes, despite clear performance issues and owner-supplied evidence.

Had a rear door open on the vehicle and secured my [XXX] into his car seat. Remote started the vehicle though VW carnet app and placed my things inside then closed the door. Command from the app then locked the doors and did not start it. my [XXX] was trapped in the vehicle during a heatwave 98 on that day. called 911 and my partner after getting help for someone near by and lucky he was able to unlock it with his phone remotely. My partner is a service tech for a different auto manufacturer and he was able to isolate and duplicate this unsafe concern. Vehicle will not lock or start with front doors or hatch open. But with only rear doors open it will lock and not start. Brought vehicle to local VW dealer and confirmed concern with them. They said car shouldn't lock if it isn't starting. They contacted technical assistance and they had them try this concern on other like vehicles and they verified that all VWs will lock rear doors when open and not start when using app. VW tech support said it must be normal operation. They advised me to contacted customer care and they said if no faults were found then no problem exists. Clearly the problem is children and animals can get trapped in the car but they said it was working as designed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brake rotors cause vehicle vibrations while applying steady brake pressure at speeds above 30 MPH. This is a manufacturing defect with the Brake rotors, a class action suit has been initiated on this issue and Volkswagen is aware of the issue with the Atlas for MY 2023 and others but has refused to address it. This represents safety issue for the vehicle as braking may be compromised at higher speeds. Class Action - https://milberg.com/news/vw-atlas-brake-defect-lawsuit/ Also, brake pads at low speed grind, possibly due to brake pad material or a faulty issue with the brake pad in the manufacturing process or from the vendor.

I was driving home when I noticed that the check engine light was on. I stopped and checked the dash, infotainment display and VW app for what the problem was, the app showed no faults and all parameters had green checks. Only message on the dash was "Start Stop Error". Car ran fine and didn't seem to have any issue other than the auto start feature not working so I finished my drive home. When I approached my driveway I stepped on the brakes and the car pulled hard to the left and I went into the oncoming lane. I was lucky no-one was coming the other way. I could have hit someone head on. Once parked in the driveway I inspected the car and found that alot of oil was leaking from many places under the car and the passenger side and rear of car was covered in oil also. Engine compartment was soaked in oil on the passengers side. The passengers side front tire, wheel and brake components were dripping & soaked with oil. The large oil leak got in the brakes and on the tire causing me to swerve into the oncoming lane when i applied the brakes. This car had no leaks of any kind before this incident. Photo of oil on driveway VW5 was after car was parked for only 5 -10 minutes. Picture VW1,2 and 3 show wheel and brake soaked in oil. VW4 shows tire soaked in oil