2023 VOLKSWAGEN ATLAS Complaints

Emergency brake engaged while in drive. Was in a middle of intersection of a busy street and emergency brake froze wouldn’t turn off until car was turned completely off. Kids were not in car thankfully.

The steering vibrates during all driving activities, including accelerating, braking, and turning. At certain speeds, the vibration extends to the entire vehicle, making it feel unstable. There were no warning lights or prior indicators before the issue first appeared in mid-2024. This steering malfunction poses a significant safety risk to me and others on the road. The problem has been reproduced and confirmed by a dealer, but it has not been inspected by the manufacturer, police, or insurance representatives. The vehicle is available for inspection upon request.

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I am writing to express my growing concerns regarding the ongoing issues with my vehicle. Within the first week of ownership, the engine began misfiring, and the valves had to be replaced. Soon after, the gas pump in the fuel tank broke and was replaced as well. The climate sensors also malfunctioned and had to be replaced, and the vents required replacement as they were blowing air improperly. Additionally, the middle console, which remains broken, had to be replaced. Unfortunately, it is still malfunctioning, as it is stuck on the highest heating setting, which is particularly concerning with two infants in the vehicle. I have been informed that the replacement part is on national backorder, and there is no ETA for its arrival. This vehicle has consistently experienced issues and has been in the shop multiple times, leading to significant inconvenience. Most importantly, the malfunctioning heating system presents a serious safety risk. I am requesting immediate attention to this matter and would appreciate a solution or alternative arrangements. Thank you for your prompt attention to this issue.

Infotainment center is freezing. Just purchased the car 2 weeks ago. Have read NUMEROUS complaints on this issue. VW needs to get a fix/recall. This can potentially be a danger!!! Advice is to report to NHTSA!!!

While driving the main instrument panel turned off for about 10 seconds and restarted with default values, loat ability to see my speed and other vehicle information. This is not the radio I am talking about the main instrument that has speedometer tachometer fuel and temp gauges The car did seem to be runing while this happened

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2023 Volkswagen Atlas. The contact stated while driving at 35 MPH, a vehicle was coming towards her in the opposite direction making a left turn, and she collided with another vehicle on its front passenger side. No air bags were deployed. The vehicle was towed to an independent mechanic where it was then towed by her insurance company. The vehicle was deemed a total loss. The contact stated that she sustained injuries on her neck and back. The contact's daughter who was the front passenger sustained injuries on her neck, back, and left leg. Both have received medical attention vis doctors. The contact received NHTSA Campaign Number: 24V464000 (Air Bags) however the vehicle had already been deemed totaled. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.