2023 VOLKSWAGEN ATLAS Complaints

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The front left collision warning alarm goes off when apply brakes (a turn, stop sign/light, parking spot as examples) even though there is nothing in the proximity that would trigger a warning.

Can be at a stop light and the vehicle will cut off while in drive and will have to put back in park to restart the vehicle. No codes or lights on the dash. Have also gone from drive to reverse and attempt to back up and the car will cut off have to place in park and restart. I have cut off auto start/stop and had the vehicle cut off and auto start/stop activated on dash but button is off and had to place in park and restart.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle stalls when at very slow speeds which requires you to put the vehicle in park and restart. This has happened over 15 times and last time was 10/29/24.

I bought my car about 5 months ago. 3 weeks ago while merging onto the beltway, MY CAR SHUT OFF. I took it to the dealership and they kept it 9 days. They did absolutely NOTHING. I contacted corporate they are doing NOTHING. this has happened twice. It's an intermittent issue and all VW has to say is that "since there is no fault code and they cannot duplicate the issue" there's nothing they can do. Online I've found several others with the same issue. I sent screenshots and links to YouTube videos of several others with the SAME issue and they still do not care. I told them what other dealers did to fix this safety issue and they won't do anything, even though the car is under warranty. They told me the car is fine even though I was nearly in a 4 car accident. This is a MAJOR safety issue in VW cars. My car note is $950 and I don't feel safe driving my car.

There have been issues with my control panel/radio multiple times since purchasing this vehicle May 2023. At least twice, the control panel went black while I was driving, or backing, and would only reset after placing car in park and turning car off and back on. The issue was reported to dealer who said they couldn't recreate it and the system was up to date, so no help/fix. These occurred before the 10k mile service at dealership. A different time, the radio went silent and the control panel froze. The functionality only returned after doing a "hard reset" , as suggested in an online forum. Turning the vehicle on and off did not help. There was at least one other instance when the sound and functionality of the radio/media options completed shut off for several minutes before resetting itself while I was driving and unable to pull over to turn the vehicle on/off.

This car has been in the shop on 6 different occasions and has yet to have anything properly repaired. It has brake/rotor issues since about 15,000 miles. It has a really bad oil leak that it has been in twice for now.

PODS recall on vehicle. No fix available and dealership is not helping me with this issue.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.