2020 VOLKSWAGEN ATLAS CROSS SPORT Complaints

Several weeks ago, while the vehicle was on and in park, several warning lights went off and the vehicle started beeping, both windows on the drivers' side rolled all the way down and the parking brake engaged. I was able to disengage the parking brake and roll up the windows. After turning the vehicle off and back on, the warning lights went away. This morning, after putting the vehicle in park and turning it off, both windows on the drivers' side rolled about 1/3 of the way down and the parking brake engaged. Upon turning the vehicle back on, I was able to roll the windows up and disengage the parking break.

The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The emergency brake just comes on when you're driving, the windows will roll down on their own. The dash beeps at you like the vehicle will blow up. We were advised back in January that it was not safe to drive our vehicle. It has been sitting at the dealership not being fixed. A recall just recently came out for the vehicle, however we have been unable to drive the vehicle for almost 3 months. We still have to make payments on the vehicle and Volkswagen doesn't want to do anything to help with anything. We were informed they would not provide a loaner car and a rental car we had to pay for on our own. This is completely unacceptable. The company needs to be responsible for this and I know we are not the only ones dealing with this. We will never buy another Volkswagen just because of their poor customer support. They truly dont care about their customers and the inconvenience this has caused.

Driving and my car is automatically suddenly braking for me even-though my foot is on the gas. This now has happened a few times and I almost got rear-ended yesterday.

Issues started in fall 2020, each had occurred a few times, but dealers reported this was a known issue without a fix or that parka for wire harness were on back order. Now with each start 8+ alarms go off for failures in safety features. Consistently the electronic parking brakes come on at slow speeds (<5mph) and has caused near accede to due to sliding when driving in snowy weather. Airbag warning light on and unsure if this is a safety issue or sensor problem, dealership reports it is not a safety issue. Driver door not recognized as closed, driver side door will no lock but at other times is unable to be unlocked. All 4 windows go down ~6in at random intervals both while driving or parked when starting car. Initially was single events and rare now cat is nearly undrivable due to braking issues

The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that while driving at various speeds, various electrical failure would occur such as her power windows independently rolling down and various warning lights flashing on instrument panel. The contact then stated that while driving at 25 MPH, her parking brake warning light illuminated as her vehicle came to a sudden stop. Due to the failure, the contact took the vehicle to a dealer where they discovered that the electrical harness needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer as parts remained unavailable. The failure mileage was approximately 28,000.

The contact owns 2020 Volkswagen Atlas Cross Sport. The contact stated while driving approximately 40 MPH, the vehicle went into brake mode automatically. There was an unknown warning light that illuminated. The contact took the vehicle to a local dealer. The failure was diagnosed as a door harness failure. The manufacturer was notified of the failure. The approximate failure mileage was 13,974. The VIN was not available.

Unexpected emergency braking with no other vehicle nor object in driving lane/path. Such a scary experience and almost got rear-ended as we were traveling on expressway. No active recalls related to this issue, which apparently isn't unique to my personal experience with this particular year,make,model.

The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that while driving and depressing the brake pedal, the parking brake would erroneously activate. The vehicle had to be shifted into Park, turned off, and restarted; however, the failure would recur whenever the brake pedal was depressed. The vehicle was taken to the dealer and the contact was informed that the failure might be due to the failure of a wiring harness inside the door. The dealer confirmed the failure and stated that parts were not yet available to fix the vehicle. The manufacturer was not notified of the failure. The failure mileage was 16,843.

Started with not being able to enter the vehicle through drivers door, would not open from outside. Then windows started rolling down on their own. MANY different alarms and warnings would pop up while driving. This went on for about a month. I was coming up to a stop light one day and the car put itself into emergency parking brake mode. I was able to hit the gas and get out of it but this continued for a couple days. Also happened while trying to reverse, locked up in emergency parking brake mode and had to restart several times in order to even move the vehicle. VW told me it was still safe to drive but I was not comfortable. I dropped at the dealer where it sat for THREE months before I finally had the door wire harness replaced.