2002 VOLKSWAGEN BEETLE Complaints
View complaints related to 2002 VOLKSWAGEN BEETLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2002 VOLKSWAGEN BEETLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 VOLKSWAGEN BEETLE- UPLAND, CA
SEAT BELT/AIR BAG LIGHT CAME ON. TOOK TO LOCAL, QUALIFIED MECHANIC. THEY SAID ONLY VW DEALER COULD FIX AND RESET. DEALER SAID IT WAS LOWER SEAT BELT HARNESS ($380), BUT COULD BE MORE (ABOVE $800) AND THE SERVICE WRITER ENCOURAGED US TO DO THE MORE EXPENSIVE WORK. TOLD THEM TO DO THE HARNESS AND SEE IF LIGHT WOULD GO OUT, WHICH IT DID. LIGHT CAME BACK ON AROUND 12/10/2010 AT APPROXIMATELY 79,000 MILES. JUST PRIOR TO THIS, WE PURCHASED ANOTHER VW BEETLE, A 2003 CONVERTIBLE WITH 69,500 MILES WITH THE SEAT BELT/AIRBAG LIGHT ON. SELLER SAID HE COULD NOT GET IT FIXED BY HIS MECHANIC AND HAD TO HAVE VW DEALER REPAIR IT FOR AROUND "$380", MAYBE MORE. SINCE HE MADE OTHER REPAIRS, WE LET IT GO. NOW WE HAVE TWO TO FIX AT THE MERCY OF THE VW DEALER. MY CONCERNS ARE SEVERAL: 1. THIS IS A RECURRING PROBLEM FOR US AND FOR NUMEROUS OTHERS (VW BEETLE FORUM) 2. THE REPAIRS CAN ONLY BE COMPLETED BY A HIGH COST VW DEALER AND THE COMPUTER RESET BY THEM ONLY 3. THE MATERIALS APPEAR TO BE DEFICIENT/DEFECTIVE AND THE ENGINEERING OF THE HARNESS/WIRING SYSTEM SUBSTANDARD 4. REPAIRS NEED TO BE MADE IN THE 60-85,000 MILE RANGE - A CONTRIVED MAINTENANCE/REPAIR ITEM THAT BRINGS WINDFALL REVENUE/PROFIT TO VW DEALERS IN THE $400-1,000 RANGE PER OCCURRENCE WHEN MANY OF THE CARS ARE WORTH ONLY $4,000-7,000. 5. SINCE IT IS A BASIC SAFETY ITEM AND WE DON'T KNOW IF THE AIRBAG SYSTEM WORKS OR NOT, WE ARE FORCED TO REPAIR THIS PROBLEM BECAUSE IT MAKES US APPEAR AS IF WE ARE NEGLIGENT WHEN IN FACT THIS PROBLEM SHOULD NOT EXIST AND BE COVERED BY THE MANUFACTURER LIKE EMISSION SYSTEMS TO WELL PAST 100-150,000 MILES. IN SUMMARY, VW HAS COLLUDED WITH ITS DEALERS TO CREATE THIS SITUATION AND ALLOW THIS "REPAIR" TO EMERGE AS A WAY TO GENERATE REVENUES AND PROFITS ON CARS THAT WOULD NORMALLY NOT HAVE A REASON TO BE BROUGHT IN TO A VW DEALER. IT IS NON-COMPETITIVE, FRAUDULENT AND UNNECESSARY.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 VOLKSWAGEN BEETLE- EUGENE, OR
SERIOUS ELECTRICAL LONG TERM QUALITY ISSUES, STARTING WITH UNDER HOOD WIRING FOR GLOW PLUGS MELTED AWAY, AIR BAG/SEAT BELT WIRING BROKE/FAILED, SEAT HEATER FAILED, PASSENGER DOOR SWITCH FAILED, TURN SIGNAL BULB HOLDER FAILED, REPEATED HEAD LAMP AND TAIL LIGHT FAILURES, ALTERNATOR PULLEY CLUTCH FAILED(EXPLODED) FACTORY ALARM PROBLEMS - JUST SETS OFF, AIR BACK LIGHT ON DASH ON, SERVICE ENGINE LIGHT ON. *TR
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN BEETLE- ROSS, CA
2002 VOLKSWAGEN NEW BEETLE. CONSUMER WRITES REGARDING REPLACEMENT BRAKE LIGHT SWITCH *TGW THE CONSUMER STATED THE EPC LIGHT ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THE PROBLEM WAS DIAGNOSED AS A FAILED BRAKE LIGHT SWITCH. THE CONSUMER STATED IT WAS THE SAME SWITCH THAT WA REPLACED UNDER RECALL.
Source: CONSUMER LETTER -
2002 VOLKSWAGEN BEETLE- LA MESA, CA
VW DEALER ADVISES THAT AIRBAG LIGHT INDICATES AIRBAGS ARE DISABLED AND CAUSED BY A MALFUNCTION IN THE SEATBELT LATCH ASSEMBLY COSTING $386 TO REPAIR. VW DEALER SAYS THIS HAPPENS A LOT. VW DEALER SAID THAT AIRBAGS WOULD NOT HAVE DEPLOYED. VW DEALER SAID THAT WIRING INSIDE THE LATCH "JUST BREAKS" EVENTUALLY. FAILURE OF SAFETY EQUIPMENT SHOULD BE AN AUTOMATIC RECALL AND MANUFACTURERS SHOULD BE REQUIRED TO REPAIR DEFECTS AT THEIR COSTS AND NOT COST TO THE CONSUMER. *TR
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN BEETLE- LAWREWNCE, KS
I WAS DRIVING MY 2002 NEW BEETLE TO WORK. THE BRAKES FROZE UP, I COULD NOT STOP RAN A STOP SIGN I PUT CAR IN PARK STILL COULD NOT STOP. HAPPENED TWICE MORE B/4 I GOT TO WORK. I LOOKED UP RECALL FOR VOLKSWAGEN 2002. THERE WAS ONE "SERVICE BRAKES ,HYDRAULIC: ANTILOCK RECALL. I CALLED VOLKS AND WAS ASKED IF I WAS THE ORIGINAL OWNER? I TOLD THEM NO. ALTHOUGH I WAS ABLE TO SPEAK WITH SOMEONE ABOUT MY PROBLEM I GOT NO RESULTS. I WAS TOLD THERE WAS NO RECALLS FOR VIN NUMBER I GAVE HER. I CAME BACK TO WORK AND FOUND THAT THERE WAS, SAID EVERY VEHICLE HAS IT'S OWN ID NUMBER WHICH I UNDERSTOOD BUT I KNOW WHAT HAPPENED AND I COULD HAVE LOST MY LIFE. *TR
Source: NHTSA WEB SITE -
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2002 VOLKSWAGEN BEETLE- MENDENHALL, MS
CHEMICAL ODOR INSIDE CAR. RECENTLY PURCHASED A 2002 VW BEETLE. THE INSIDE OF THE CAR SMELLS LIKE BURNT CRAYONS. IT IS SO STRONG IT BURNS MY EYES AND THE SMELL GETS IN YOUR HAIR AND IN YOUR CLOTHING. THIS CANNOT BE HEALTHY TO BE BREATHING. I LIVE IN MS AND THE HEAT SEEMS TO MAKE THE SMELL STRONGER. I'VE READ MANY THREADS WITH A LOT OF PEOPLE ON LINE COMPLAINING OF THIS SAME PROBLEM BUT VW DEALERSHIP SAYS THEY CANNOT HELP. *TR
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN BEETLE- WARREN, RI
VW DEALER ADVISES THAT AIRBAG LIGHT INDICATES AIRBAGS ARE DISABLED AND CAUSED BY A MALFUNCTION IN THE SEATBELT ASSEMBLY COSTING OVER $500 TO REPAIR. D.O.T. REQUIRES MANUFACTURERS TO INSERT AIRBAGS AS SAFETY MEASURES, BUT FAILS TO ENFORCE AUTO MANUFACTURERS MAINTENANCE REQUIREMENTS FOR THIS DEFECT. FAILURE OF SAFETY EQUIPMENT SHOULD BE AN AUTOMATIC RECALL AND MANUFACTURERS SHOULD BE REQUIRED TO REPAIR DEFECTS AT THEIR COSTS AND NOT COST TO THE CONSUMER. *TR
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN BEETLE- BALTIMORE , MD
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 75MPH, THE TRANSMISSION INDEPENDENTLY DOWNSHIFTED YET THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS. THE VEHICLE ABNORMALLY DECELERATED FROM 75 TO 15 MPH WITHIN SECONDS. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION REAR DIFFERENTIAL GEAR WAS DEFECTIVE. THE MECHANIC ALSO ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLKSWAGEN BEETLE- EUGENE, OR
FAILED AIRBAG WIRING - DEALER SAYS ITS RELATED TO A SEAT SENSOR - LIGHT ON DASH CAME ON AT 62,000 MILES HAS 108,000 CURRENTLY. *TR
Source: NHTSA WEB SITE -
2002 VOLKSWAGEN BEETLE- MIAMI, FL
2002 VW BEETLE TURBO 1.8 WHILE DRIVING THE RED LIGHT SENSOR WOULD COME ON STATING MY CAR WAS OVERHEATING. NOTHING WAS LEAKING, SENSORS WERE REPLACED A FEW MONTHS PRIOR DUE TO THE SAME ISSUE ALONG WITH A RING AND IT HAPPENED AGAIN. THE RED LIGHT FLASHES THEN ABOUT 2 MILES LATER THE OIL LIGHT GOES ON AND IF THE CAR IS NOT PULLED OVER IMMEDIATELY THEN YOU RISK ENGINE DAMAGE. THE ENTIRE ENGINE IS MADE UP OF PLASTIC PARTS PRETTY MUCH WHICH CRACK AND MELT VERY EASY WHEN HEAT GETS TO THEM. SO NOW AFTER SPENDING MONEY ON WATER PUMPS, ASSEMBLIES, HOSES, SENSORS WHICH TOTAL OVER 3K IT IS NOW AN ISSUE ONCE AGAIN AND THE CAR IS UNDRIVABLE. I AM EXTREMELY DISAPPOINTED IN THIS VEHICLE. ALSO MY IGNITER COILS WERE REPLACED 8 TIMES (2X EACH ONE) PRIOR TO A RECALL AND THEY DO NOT REIMBURSE YOU ALL THE MONIES SPENT. NOW THERE IS A RECALL IN MY SUNROOF WHICH THE DEALERSHIP WILL NOT FIX SINCE THE WATER DAMAGE IS ALREADY AFFECTING THE ROOF OF THE VEHICLE. SO WITH ALL OF MY RECEIPTS NOT INCLUDING RENTAL CARS FOR REPAIRS ONLY I HAVE INVESTED OVER 6K IN A CAR WORTH LESS AND I DOUBT NO ONE WILL PAY TO TAKE IT OFF MY HANDS WHICH WILL LEAVE A SINGLE MOTHER CAR LESS. *TR
Source: NHTSA WEB SITE