2002 VOLKSWAGEN BEETLE Complaints

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE DRIVER'S SIDE AIR BAG LIGHT HAS REMAINED ILLUMINATED IN THE VEHICLE FOR OVER 1 1/2 YEARS. THE CONTACT TOOK THE VEHICLE TO THE DEALER NUMEROUS TIMES AND THEY STATED THAT THE DRIVER'S SIDE SEAT BELT AND SENSOR CAUSED THE FAILURE. THROUGH RESEARCH, THE CONTACT DISCOVERED THAT A NEWER MODEL MIGHT HAVE A RECALL FOR THIS SAME ISSUE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 107,000. UPDATED 09/11/09 *BF UPDATED 09/14/09.*JB

2002 VW BEETLE. THE AIRBAG WARNING LIGHT IS ON. THE DIAGNOSIS IS THAT A WIRE TO THE DRIVER'S SIDE SEAT BELT LATCH IS BROKEN THEREFORE RELAYING THAT THE SEAT BELT IS NOT LATCHED (FALSE POSITIVE). WHEN THE AIR BAG LIGHT IS ON THE AIR BAG FUNCTION IS DISABLED. THE REPAIR IS NOT OF A WIRE, BUT OF THE ENTIRE SEAT BELT AT $250+. AT ANY TIME THIS IS A LOT BUT WHEN OUT OF A JOB MAY BE IMPOSSIBLE. AS MY COLLEGE-AGE DAUGHTER IS THE ONE IN THE SEAT, I AM LEFT WITHOUT MUCH CHOICE, BUT TO PAY FOR THE REPAIR. THIS IS THE THIRD TIME THE AIR BAG LIGHT HAS GONE ON, ALL WITH DIFFERENT DIAGNOSIS. WHY IS THIS NOT CONSIDERED A SAFETY ISSUE? THE TOPIC IS FREQUENT ON THE WEB. *TR

I HAVE A 2002 VW NEW BEETLE. PROBLEM..ENGINE LIGHT COMES ON, THEN GOES OFF. HAD MANY COSTLY REPAIRS. PROBLEM REOCCURS. MECHANIC STATED THAT I MAY NEED A NEW CATALYTIC. HAVE BEEN TOLD THAT CAR MAINTAINS AN 80,000 OR 7 YEAR WARRANTY. IS THIS TRUE AND IF SO HOW DO I GET MY CAR FIXED ASAP BEFORE THIS WARRANTY EXPIRES? CAR HAS 54000 MILES AND IS NOW 7 YEARS. *TR

I AM AN OWNER OF A 2002 VOLKSWAGEN BEETLE. MY SEATBELT LIGHT CAME ON. I BROUGHT CAR INTO GREENBRIER VOLKSWAGEN DEALERSHIP LOCATED IN CHESAPEAKE, VA IN FEB 2009. I WAS INFORMED THAT THE LATCH (BUCKLE) ON DRIVER'S SIDE SEAT WAS DEFECTIVE. I HAD DEALERSHIP REPLACE. ONE MONTH LATER SEATBELT LIGHT CAME ON AGAIN. I BROUGHT CAR BACK TO DEALERSHIP. I WAS TOLD BY DEALERSHIP THAT PASSENGER SEATBELT LATCH (BUCKLE) WAS DEFECTIVE. I CALLED DEALERSHIP AND SPOKE WITH MY SERVICE REP BRENT FROM GREENBRIER VOLKSWAGEN AND HE STATED "THIS IS A KNOWN PROBLEM WITH BEETLES" I ASKED HIM IF IT IS A KNOWN PROBLEM ON A IMPORTATION SAFETY DEVICE OF A SEATBELT WAS IS THERE NO RECALL ON VEHICLE TO REPLACE DEFECTIVE SEATBELT LATCHES. HE WAS UNABLE TO PROVIDE ME AN ANSWER. I NOW HAVE CONCERNS WITH NOT ONLY MY VEHICLE SAFETY, BUT ALL WHO DRIVE BEETLES. I WOULD LIKE TO KNOW IF THIS IS A KNOWN PROBLEM IF WILL THERE BE A MANDATORY RECALL. *TR

I OWN A 2002 BEETLE. IT HAS 55,000 MILES ON IT. TWO MONTHS AGO THE AIR BAG LIGHT CAME ON AND WON'T GO OFF. NOW, THE TURN SIGNALS WON'T WORK. TO ADD TO THIS ONCE IN AWHILE THE SUN ROOF WILL OPEN ON IT'S OWN!!! THE DEALER SAID IT WILL COST ABOUT $650 TO FIX. THIS IS NOT THE FIRST TIME WITH ELECTRICAL PROBLEMS WITH THIS CAR. THE COMPLETE LIGHTING SYSTEM WENT OUT, THE SECURITY DOOR LOCK SYSTEM STOPPED, THE REAR BRAKE LIGHTS QUIT WORKING, BOTH WINDOWS HAVE STOPPED GOING UP AND DOWN. A COUPLE OF TIMES THE ENGINE WON'T START AND THREE TIMES IT WILL JUST SHUT DOWN WHILE DRIVING. THIS CAR HAS A MIND OF IT'S OWN. LUCKILY NO ONE HAS BEEN HURT YET. SOME OF THIS HAS BEEN RECALLED AND SOME NOT. *TR

AIR BAG DEFAULT, LIGHT INDICATOR ON SHOWS THAT THERE IS AN AIR BAG MALFUNCTION IN THE PASSENGER SIDE AIR BAG. VW DEALERSHIP SUGGESTED REPLACEMENT OF THE AIR BAG FOR $800. CAR IS ONLY 6 YEARS OLD, 65,000KM, NO ACCIDENTS. THIS SHOULD BE INCLUDED UNDER WARRANTY. *TR

IN AUGUST 2008 I WENT TO HAVE MY OIL CHANGED AT A VOLKSWAGEN DEALER IN KALAMAZOO, MI. THEY SAID THAT THE ALUMINUM OIL PAN PLUG HAD BEEN OVERTIGHTENED AND THE PAN WAS RUINED. I WAS TOLD THAT POTENTIALLY THE PLUG COULD HAVE FALLEN OUT AT ANY POINT IN TIME, LEAVING ME IN A DANGEROUS SITUATION, EITHER STRANDED SOMEWHERE BUT MOST LIKELY CAUSING A CRASH. THEY TOLD ME THAT THE ALUMINUM PANS WEAR OUT AND NEED TO BE REPLACED, BUT THIS CAR HAD ONLY 35,000 MILES ON IT AT THE TIME. SOMETHING LIKE AN OIL PAN SHOULDN'T JUST "WEAR OUT" AFTER THAT SHORT A TIME. THEY ALSO TOLD ME I WAS BETTER OFF REPLACING THE ALUMINUM PAN WITH THE STEEL BECAUSE THE ALUMINUM WAS SUSCEPTIBLE TO PUNCTURES FROM ALMOST ANYTHING. THE NEW VOLKSWAGENS ARE BEING MANUFACTURED WITH STEEL PANS AND VOLKSWAGEN SHOULD BE WILLING TO REPLACE THE OLD ALUMINUM FREE OF CHARGE. THE NEW PAN COST ME $293.69. *TR

I HAVE HAD MY WINDSHIELD WIPERS REPLACED TWICE, AND THE LAST TIME WAS AT A VOLKSWAGEN DEALERSHIP. WHILE DRIVING DURING A TWO-DAY 18 HOUR ROAD TRIP IN VARYING HEAVINESS OF RAIN, THE WINDSHIELD WIPERS STOPPED WORKING DURING A DOWNPOUR ON A HIGHWAY. THEY FROZE MID WIPE CAUSING A TEMPORARY LACK OF VISIBILITY AND POTENTIALLY A FATAL CRASH. AFTER TURNING THEM OFF FOR A MINUTE THEY STARTED WORKING AGAIN. HAD THIS PROBABLY SEVERAL HOURS LATER AND AGAIN THE NEXT MORNING AFTER THEY HAD BEEN OFF FOR OVER 12 HOURS. THIS EXACT PROBLEM (STOPPED WINDSHIELD WIPERS) DID NOT OCCUR AGAIN. HOWEVER ON JANUARY 17TH, 2009, AFTER USING WIPERS CONTINUOUSLY DURING A CALM RAIN STORM FOR A TOTAL OF ABOUT 30 MINUTES, THE WIPERS WOULD NOT TURN OFF. WHEN THE WIPERS WERE PLACED IN THE OFF POSITION THEY CONTINUE TO WIPE BACK AND FORTH RATHER QUICKLY. THE OTHER SPEED SETTINGS WORK FINE. THEN, AFTER TURNING OFF THE ENGINE AND REMOVING THE KEY AND STARTING THE CAR UP AGAIN, THE WIPERS WOULD NOT CONTINUE WHILE IN THE OFF POSITION, BUT AFTER TURNING THEM ON ONCE THEY WILL NOT GO OFF. PROBLEM HAS NOT BEEN SOLVED AND A VOLKSWAGEN SPECIALIST IN AUSTIN, TX (WHERE I ENDED UP AFTER MY TRIP) HAD NEVER HEARD OF THE ISSUE. *TR

IN THE FALL OF 2007 THE ENGINE OVERHEATING LIGHT WOULD COME ON WHILE DRIVING 40MPH+. CAR REMAINED AT A DECENT TEMPERATURE UNTIL THAT SPEED. CHECKED EVERYTHING POSSIBLE BEFORE GOING TO THE DEALER. DEALER SAID THE WATER PUMP WAS BAD AND IT COST $800 TO REPLACE THE PUMP AND A COUPLE OF CHEAP BELTS THEY HAD TO REMOVE IN THE PROCESS. AT THE TIME THE CAR WAS 5 YEARS OLD AND HAD AROUND 30,000 MILES ON IT. VERY UPSET THAT THE WATER PUMP WENT OUT AFTER 30,000 MILES. *TR

MY WIFE WAS INVOLVED IN AN ACCIDENT IN OUR 2002 VW NEW BEETLE. SHE WAS HIT IN THE DRIVER'S DOOR. HER HEAD WAS THROWN AGAINST THE DRIVER'S WINDOW AND HER HIP WAS HURT FROM THE DOOR INTRUDING INTO THE CABIN. HER NECK WAS HURT ALSO. SHE WAS TRANSPORTED TO VA BEACH GEN. HOSPITAL AND GIVEN X-RAYS, A CT SCAN AND A PHYSICAL EXAM. HER TRANSPORT WAS VIA AMBULANCE AND SHE WAS EXTRICATED THROUGH THE PASSENGER DOOR ON A BACKBOARD WITH A NECK BRACE. WE BELIEVE HER INJURIES ARE AT LEAST IN PART DUE TO HER SIDE AIRBAG NOT DEPLOYING. WE HAVE CONTACTED VW OF AMERICA AND PROVIDED THEM INFORMATION AND PHOTOS OF THE AUTOMOBILE. VW HAS INFORMED US THAT VW'S STAND IS THAT IT ACCEPTS NO RESPONSIBILITY BECAUSE THE DAMAGE DID NOT FALL WITHIN THEIR SPECS PER THE DIAGRAM IN THE OWNERS MANUAL. OUR POSITION IS IT ABSOLUTELY DOES FALL WITHIN THEIR GUIDELINES AS WITNESSED BY THE PHOTOS. WE ALSO OFFERED THEM A 30 DAY PERIOD THAT THE INSURANCE COMPANY WOULD HOLD THE VEHICLE FOR INSPECTION AND THEY SAID THEY WERE NOT INTERESTED IN EXAMINING THE CAR AND AS FAR AS VW AMERICA WAS CONCERNED THE MATTER WAS CLOSED. WE BELIEVE VW SHOULD BE HELP LIABLE FOR MY WIFE'S MEDICAL BILLS AT A MINIMUM AND THAT THEY SHOULD INSPECT THE VEHICLE FOR DEFECTS IN THE AIRBAG SYSTEM. THE AUTOMOBILE WAS A TOTAL LOSS AND WILL NOT BE REPAIRED. *TR