2015 VOLKSWAGEN GOLF Complaints

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE FOR LONGER THAN A MONTH. THE DEALER AND THE MANUFACTURER INFORMED THE CONTACT TO WAIT UNTIL THE SECOND NOTICE WAS MAILED TO DETERMINE WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING HOME FROM WORK TODAY ON THE INTERSTATE AND IT SOUNDED LIKE A SHOTGUN WENT OFF. MY SUNROOF SHATTERED. I LOOKED UP AND THERE WAS A HUGE HOLE IN THE MIDDLE. IT WAS ABOUT 68 DEGREES F, SO IT WASN'T COLD. I HAVE A GARMIN DASH CAM SO I WENT HOME AND REVIEWED THE VIDEO LOOKING FOR AN OBJECT COMING FROM THE SKY OR ROAD JUST BEFORE THE SOUND IN THE VIDEO. NOTHING. I DON'T BELIEVE THAT ANYTHING HIT THE SUNROOF. I DID NOT HIT ANY POTHOLES. THE GLASS JUST EXPLODED. I GOOGLED GTI SUNROOF BREAK AND FOUND SOMEONE IN CANADA WITH THE SAME STORY. I THINK VW HAS AN ISSUE.

AIRBAG SYSTEM IS NOT RECOGNIZING OCCUPANT IN FRONT PASSENGER SEAT. AIRBAG IS OFF WITH SEAT OCCUPIED. CALLED VW CUSTOMER SERVICE TO ASK ABOUT RECALL 69L6 WHICH DESCRIBES THIS PROBLEM AND WAS TOLD OUR VIN WAS NOT IN THE RECALL ALTHOUGH YOUR WEBSITE GIVES OUR MANUFACTURE DATE OF 18 JULY 2014 AS INSIDE THE RECALL RANGE. PERHAPS THE RECALL SHOULD BE EXPANDED. AIRBAG LIGHT ON AT ALL TIMES.

2015 VW GOLF SPORTWAGEN TDI 2.0L THE CAR HAS LESS THAN 5000 MILES ON IT AND ALREADY TWICE I GET AN ENGINE MALFUNCTION INDICATOR LIGHT (MIL) TO "REDUCE OIL LEVEL." I HAVEN'T EVEN TAKEN IT IN FOR ITS FIRST SERVICE YET AND NOW THIS. TOO MUCH OIL? I CHECKED THE LEVEL SEVERAL TIMES AND THE DIP STICK INDICATES THE LEVEL IS WITHIN TOLERANCE.

THE FIRST TIME, BACKING OUT OF A PARKING SPACE IN PARKING LOT STARTED TO GO FORWARD AND THE CAR JUST SHUT OFF ON ITS OWN. IT HAS DONE THIS SEVERAL TIMES LEAVING ME IN IN HARMS WAY TRYING TO PULL OUT INTO TRAFFIC IT JUST SHUTS OFF ARBITRARILY NO TELLING WHEN ITS GOING TO HAPPEN. ALSO HAVE HAD PEOPLE IN THE CAR WITH ME WHEN IT HAS HAPPENED.[ KINDA LIKE PLAYING RUSSIAN ROULETTE ] HAVE HAD IT TO THE DEALERS THREE TIMES INSIDE OF 2300 AND THEY HAVE FOUND NOTHING. FIRST TIME 1 DAY SECOND TIME 7 DAYS, MORE THAN LIKELY 3 OR 4 MORE DAYS AT DEALER NOW. THREE OF THE TIMES HAPPENED JUST STARTING TO PULL OUT ON TO THE STREET. ONE IN A PARKING SPACE BACKED OUT STARTED TO GO AND IT DIED. ONE TIME TURNING ON CITY STREETS . TO ME MIGHT BE FUEL PUMP OR SOMETHING ELECTRICAL.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. WHILE DRIVING 20 MPH AND ATTEMPTING TO ACCELERATE TO 30 MPH, THE STEERING WHEEL AND VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPAIRED. THE AXLE WAS REPAIRED; HOWEVER, THE STEERING WHEEL CONTINUED TO VIBRATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

CAR HAS SHUT DOWN AFTER STOPPING 4 TIMES NOW STARTING IN JUNE OF THIS YEAR LAST INCIDENT WAS 11 SEPT 2015 TOOK TO KALAMAZOO VW SERVICE DID NOT FIND ANY FAULT CODES ALSO KEY FOB WILL NOT UNLOCK CAR WITHIN RANGE OR NOT START VEHICLE WILL STATE KEY FOB NOT IN RANGE WHEN TRYING TO START WITH KEY IN CAR.

I LEASED THE E-GOLF FOR ABOUT 4 MONTHS. I WAS DRIVING DOWN THE STREET AND SUDDENLY CAR SHUT DOWN. AN ERROR "ERROR:ELECTRICAL SYSTEM. STOP!" APPEARED. CAR STOPPED AND BLOCKED THE LANE. I CALLED VW SOS AND THEY CONNECTED ME TO 911. POLICE OFFICER CAME AND HELPED ME PULLING THE CAR TO THE ROADSIDE. THE WINDOWS AND MULTIMEDIA WORKED. TRIED TO PRESS THE POWER BUTTON OFF AND TURNED IT ON BUT SAME ERROR SHOWED. I WAITED FOR ONE HOUR TO TOW MY CAR TO THE DEALER. I GOT CAR BACK FROM DEALER 4 DAYS LATER, IN THEIR REPORT STATED " CHECKED FAULTS IN SYSTEM, FOUND P0C0100 DRIVE MOTOR A CURRENT HIGH. CONTACTED VW HELPLINE. VW HELPLINE ADVISED THESE FAULTS ARE RELATED TO CUSTOMER PRESSING START/STOP BUTTON WHILE DRIVING" , I'M PRETTY SURE I DIDN'T TOUCH THE POWER BUTTON WHEN DRIVING. AND THEY " CLEARED ALL FAULTS, SET BASIC SETTING FOR ELECTRIC DRIVE AND ROAD TESTED EXTENSIVELY FOR 90 MILES AND NO MALFUNCTION OCCURRED AT THIS TIME". I LIKE THE CAR'S DESIGN AND STILL DRIVING THE CAR DAILY BUT JUST REALLY REALLY WORRY ABOUT THE SAFETY.

WHILST DRIVING HOME AT APPROXIMATELY 6:30 PM DURING HEAVY FREEWAY TRAFFIC, APPROXIMATELY 70 MPH THE ELECTRONIC DRIVE SYSTEM OF THE VW EGOLF DIED. I LOST ALL POWER AND WAS FORCED TO PULL ACROSS THREE LANES OF TRAFFIC TO REACH THE SAFETY OF THE SHOULDER. WHILE NO ACCIDENT, THAT WAS MORE LUCK THAN ANYTHING ELSE AND GRACE OF OTHER DRIVERS ALLOWING ME TO DIRECTLY MOVE IN FRONT OF THEM. VEHICLE HAD CODE P32B2 AND P060C REPORTED BY VW REPORT AND REPLACED PARTS: 5QE-907-070-C AND 12E-998-152-A. DEALER WOULD NOT PROVIDE ANY ADDITIONAL INFORMATION DESPITE MY CONTINUED REQUESTS IN TO THE CAUSE OF FAILURE. UPDATED 11/05/15 *BF THE VEHICLE WAS RETURNED TO THE DEALER. IT HAS BEEN THERE SINCE JULY 28, 2015. THEY WERE STILL UNABLE TO REPAIR THE VEHICLE AS OF AUGUST 26, 2015. THE FAILURE WAS RELATED TO POWER AS THE BATTERY AND CHARGING SYSTEM FAILED AGAIN. UPDATED 11/17/15. *JB

WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE SOMETIMES LAGS THEN ACCELERATES ABRUPTLY OR IT BUCKS TWICE BEFORE ACCELERATING SMOOTHLY. IT NEEDS A CALIBRATION UPDATE FOR THE POWERTRAIN. UPDATED 09/15/15*LJ *CN