2002 VOLKSWAGEN GOLF Complaints

View complaints related to 2002 VOLKSWAGEN GOLF. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2002 VOLKSWAGEN GOLF. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 VOLKSWAGEN GOLF
    - FERNDALE, MI

    TURN SIGNAL/HAZARD RELAY ACTIVATES RANDOMLY. WHILE DRIVING DOWN THE ROAD I CAN HEAR THE TURN SIGNAL RELAY CLICKING AT A FASTER SPEED, LIKE WHEN YOU HAVE A BURNED OUT TURN SIGNAL BULB. BUT, WHEN YOU GO TO USE THE TURN SIGNAL/HAZARD SIGNAL, THEY STILL FUNCTION AS NORMALY. I BELIEVE THIS ISSUE IS RELATED TO RECAL 04V584000, YET VOLKSWAGEN OF AMERICA DOES NOT RECOGNIZE MY VEHICLE AS BEING PART OF THIS RECAL. *AK

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN GOLF
    - ELKRIDGE, MD

    THE SEAT-MOUNTED SIDE AIRBAGS AND SIDE-CURTAIN AIRBAGS FOR THE PASSENGER SIDE OF MY CAR DEPLOYED WITH NO SIDE-IMPACT CRASH. I WAS IN A PARKING LOT MAKING A RIGHT TURN WHEN THE ABOVE MENTIONED AIRBAGS DEPLOYED. LUCKILY, THERE WAS NO ONE IN THE PASSENGER SEAT, SO THERE WERE NO INJURIES AS A RESULT. I TOOK MY CAR INTO A VW DEALERSHIP AND THEY RAN SOME DIAGNOSTICS ON IT. THEY CLAIM THAT MY CAR'S COMPUTER REGISTERED A COLLISION AND THAT'S WHY MY AIRBAGS WENT OFF, THOUGH THEY NEVER PROVIDED ME WITH A COPY OF THE RESULTS OF THE DIAGNOSTIC. I TOLD THEM THERE WAS NO WAY MY CAR WAS INVOLVED IN A COLLISION AT THE TIME THE AIRBAGS DEPLOYED, OR WITHIN THE PAST YEAR BEFORE THEY HAD DEPLOYED, AND THEY SAID THAT I MUST HAVE HIT A POTHOLE OR SOMETHING AND THAT I SHOULD CONTACT MY INSURANCE COMPANY. MY INSURANCE POLICY DOES NOT COVER THE REPLACEMENT OF AIRBAGS WHEN NO COLLISION WAS INVOLVED, AND THE ADJUSTER FEELS THAT THEY MUST HAVE DEPLOYED AS A RESULT OF FAULTY WIRING. THIS INCIDENT OCCURRED FAIRLY RECENTLY, AND I REFUSE TO PAY THE $3500 FOR THESE REPAIRS OUT OF POCKET, SO THEY HAVE NOT BEEN REPLACED YET, AND WILL NOT BE REPLACED UNTIL I SPEAK FURTHER WITH VOLKSWAGEN.

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN GOLF
    - AUSTIN, TX

    THE ABS LIGHT CAME ON AND A SOUND WAS HEARD. THE BRAKES SUDDENLY WENT, AND THE CONSUMER HAD TO APPLY THE EMERGENCY BRAKE TO CONTINUE TO THE DEALER. THE ABS MODULE WAS REPLACED.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN GOLF
    - WEST DUNDEE, IL

    RE THE WRONGFUL DEPLOYMENT OF THE DEFECTIVE PASSENGER SIDE AIRBAG AND SIDE CURTAIN IN 2002 VW GOLF GTI. *BF WHILE DRIVING, THE PASSENGER SIDE CURTAIN AND SEAT AIR BAG INADVERTENTLY DEPLOYED, THE PASSENGER SUFFERED MINOR INJURIES. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2002 VOLKSWAGEN GOLF
    - PASCO, WA

    WHILE DRIVING VEHICLE AT A MODERATE SPEED THE AIR BAG ON PASSENGER'S SIDE DEPLOYED INADVERTENTLY. THE CONSUMER TOOK VEHICLE BACK TO THE DEALER, AND WAS TOLD BY THE SERVICE TECHNICIAN THAT THE VEHICLE WAS IN AN ACCIDENT. THE CONSUMER CLAIMED THIS WAS ABSURD SINCE THIS VEHICLE MADE NO CONTACT WITH ANY OTHER VEHICLE OR OBJECT. *AK THE AIR BAG DEPLOYED 1 MINUTE LATER. *SC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLKSWAGEN GOLF
    - BRIGHTON, MA

    WHILE DRIVING ON A RATHER BUMPY STREET (NO MAJOR POT HOLES), SIDE-AIRBAG AND CURTAINS ON THE DRIVER SIDE POPPED OUT. IT WAS NOT A COLLISION, AND THE BUMPER DID NOT HIT ANYTHING. SERVICE SHOP AT DEALER FOUND A COUPLE OF DAMAGES ON OIL PAN AND CONTROL-ARM, AND THEREFORE INSISTED THE AIRBAG DEPLOYMENT WAS NOT DUE TO A MAL-FUNCTION. THE CAR IS BEING REPAIRED (INCLUDING THE RE-UPHOLSTERY AND DAMAGED SEAT BELT DUE TO THE AIRBAG ERUPTION). IT IS TREATED AS AN ACCIDENT BY MY AUTO INSURANCE.

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN GOLF
    - GREENBELT, MD

    DRIVING ON HIGHWAY AND HIT SMALL BUMP IN ROAD, SUCH THAT YOU WOULD HIT MANY TIMES A DAY WHILE DRIVING, AND PASSENGER SIDE AIRBAGS AND WINDOW CURTAINS DEPLOYED. VW SERVICE FOUND CRASH DATA IN COMPUTER EVENTHOUGH THERE WAS ABSOLUTELY NO VISUAL DAMAGE TO CAR. VW CUSTOMER SERVICE REFUSED TO PAY FOR REPAIR AND SUGGESTED I CONTACT MY INSURANCE COMPANY.*AK

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN GOLF
    - BRIGHTWATERS, NY

    OWNER WAS DRIVING IN TRAFFIC - MERGING ONTO THE LONG ISLAND EXPRESSWAY - WHEN A DULL "POP" SOUND WAS HEARD. THE ENGINE QUICKLY LOST POWER. OWNER WAS ABLE TO STEER VEHICLE FROM RIGHT LANE TO SHOULDER AND ENGAGE HAZARD LIGHTS. CAR WAS TOWED TO DEALER. DEALER EXAMINED VEHICLE AND ADVISED OWNER THAT THE TIMING BELT WAS MISSING. DEALER ADVISED THAT ENGINE HAD SEIZED AND MUST BE REPLACED. OWNER LOST USE OF CAR FOR 5 WEEKS. ENGINE AND TIMING BELT WERE REPLACED. *JB

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN GOLF
    - BRIGHTWATERS, NY

    CAR WAS DRIVEN TO AND PARKED OUTSIDE A STORE 1 MILE FROM HOME. WHEN OWNER RETURNED TO CAR (LESS THAN 10 MINUTES AFTER PARKING), THE CAR WOULD NOT START. CAR WAS TOWED TO DEALER AND OWNER WAS INFORMED THAT OIL PAN WAS CRACKED & ENGINE HAS SEIZED. DEALER SAID THAT DAMAGE WAS NOT COVERED BY WARRANTY AND OWNER MUST CONTACT INSURANCE COMPANY TO FILE COLLISION CLAIM. HOWEVER, NO COLLISION EVER OCCURRED. OWNER LOST USE OF VEHICLE FOR FIVE WEEKS. OIL PAN, SHORT BLOCK & TURBO WERE REPLACED. *JB

    Source: NHTSA WEB SITE
  • 2002 VOLKSWAGEN GOLF
    - EASTCHESTER , NY

    WHILE TRAVELING OVER A ROUGH STRETCH OF ROAD THE PASSENGER SIDE SEAT AND WINDOW AIRBAGS DEPLOYED.IT SHOULD BE NOTED THERE WAS NO SIDE COLLISION,IMPACT OR BODY DAMAGE.THE DEALER INSISTS THAT A SIDE IMPACT MUST HAVE OCCURED,AND THAT I WIL BE RESPONSIBLE FOR THE ESTIMATED $3500 IN REPAIRS.I STIL AWAIT WORD AS TO WHETHER MY INSURANCE POLICY COVERS THIS TYPE OF CLAIM.SO FAR I'VE BEN TOLD THEY MAY NOT COVER IT.

    Source: NHTSA WEB SITE