2015 VOLKSWAGEN GOLF Complaints

Alarm went off in car - said coolant was low - had to pull over. Luckily was in neighborhood but could have been on highway. Gas station confirmed issue and let me know that the water pump and entire thermostat housing system had to be replaced - very expensive repair and dangerous issue. If it had happened on highway, would have had to pull over immediately there.

Rear driver side coil spring failure, the component is available for inspection Broken spring turned sideways and had a very sharp edge at fracture and was rubbing on the wheel and tire with potential to puncture tire resulting in loss of control. Vehicle handling was severely compromised making it difficult to maneuver. Failure of spring was confirmed by independent service center No warning lamps or warnings prior to spring failure NHSTA has recalls on this same vehicle and year but VIN was not included in recall

Clockspring broken it’s the third time in 4 years. I was pulling out of a parking lot making a left turn. There was a ratcheting sound from the steering wheel. I then had an airbag error and none of the steering wheel mounted controls were working including the horn. The defective part is still installed.

Coolant has leaked all over my driveway because of a thermostat housing and water pump fail. I am getting fixed for the second time $1800 dollar fix. Very common amongst other Volkswagen owners. This is not fair. If they know of this problem it should be dealt with. Now I am out $4000 in repairs and have a big stain in my brand new driveway. This is very unsafe if driving long distances as coolant leaks everywhere.

The contact owns a 2015 Volkswagen Golf Sportwagen. The contact stated that upon parking the vehicle, the tire pressure warning light was illuminated. The contact stated that the rear end of the vehicle was very low. Additionally, her children informed her that their buttocks hurt whenever the vehicle would hit a bump while driving. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed the failure as a bilateral rear coil spring fracture. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in NHTSA Campaign Number: 19V188000 (Suspension). The vehicle was not repaired. The failure mileage was approximately 60,000.

Cruise control randomly disengaged without the brake pedal or cancel cruise button being depressed. Has happened several times in the last 1.5 years of car ownership. No hazardous road conditions were present, car did not slip and was not accelerating quickly. Sudden unexpected changes in speed, such as those caused by cruise disengaging suddenly, are hazardous. Problem has not been inspected or reproduced by a dealer. No warning lights appeared.

We purchased our VW Golf TDI ([XXX]) in January 2015 and have now had to replace the clock spring three times. The first two times were covered under the 69L2 limited warranty(See attached bills) but our car now has 128,000 miles and is considered ineligible. We do not understand why our model year was not included under the unlimited warranty extension as part of the 69L2 campaign. When a major component fails three times over a six year period, there is obviously something wrong with it that has not been addressed. Our teenage son drives the car and it is unsafe to have life-saving components like the airbag and horn fail on a regular basis. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

We’re having the same shift lever micro switch problem that has already been recalled on tons of VW’s in 2019. The car is a rollaway risk and refuses to start as a result

Was reaching across front console when metal trim near shifter seems to be released and acted like a razor blade cutting my hand severely.

The steering control module and clockspring is faulty. My transmission light and airbag light came on. I brought it to my German auto repair shop and he did some research. It was confirmed as a faulty part and vw should pay for it. My functioning airbags and cruise control are things i rely on for safety. I will bring it in to a dealership because the clockspring has to be programmed by a dealership. I live 300 miles from a vw dealership and it is a real pain.