2015 VOLKSWAGEN GOLF SPORTWAGEN Complaints

The contact owns a 2015 Volkswagen Golf Sportwagen. The contact stated that upon parking the vehicle, the tire pressure warning light was illuminated. The contact stated that the rear end of the vehicle was very low. Additionally, her children informed her that their buttocks hurt whenever the vehicle would hit a bump while driving. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed the failure as a bilateral rear coil spring fracture. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in NHTSA Campaign Number: 19V188000 (Suspension). The vehicle was not repaired. The failure mileage was approximately 60,000.

Cruise control randomly disengaged without the brake pedal or cancel cruise button being depressed. Has happened several times in the last 1.5 years of car ownership. No hazardous road conditions were present, car did not slip and was not accelerating quickly. Sudden unexpected changes in speed, such as those caused by cruise disengaging suddenly, are hazardous. Problem has not been inspected or reproduced by a dealer. No warning lights appeared.

We’re having the same shift lever micro switch problem that has already been recalled on tons of VW’s in 2019. The car is a rollaway risk and refuses to start as a result

I HAVE A 2015 VW GOLF SPORTWAGEN WITH ABOUT 47K MILES. 9 MONTHS AGO I HAD MY CLOCK SPRING GO BAD IN MY VEHICLE, WHICH RENDERED MY AIRBAG TO BE DISABLED. THE REPLACEMENT WAS COVERED UNDER THE 3YR/36K MIKE WARRANTY THAT COMES WITH THE CAR NEW (THIS IS A TDI MODEL, SO THE IN-SERVICE DATE IS MAY 2018 -CAR HAS APPROX. 32K MILES ON IT AT THE TIME OF REPAIR). TODAY (MARCH 2021), I HAD MY CLOCK SPRING GO BAD AGAIN, WHICH DISABLED MY AIRBAG, AGAIN. VW TELLS ME THAT MY MODEL SPECIFICALLY ISN'T COVERED UNDER AN EXISTING EXTENDED WARRANTY THAT HAS BEEN ISSUED TO RESOLVE THIS PROBLEM. THIS IS A WIDESPREAD PROBLEM WITH ALMOST ALL MODELS OF VW FROM 2010-2018 AND THE NHTSA IS WELL AWARE. MY MODEL OF CLOCK SPRING, ALTHOUGH USED IN MANY OF THESE OTHER MODELS THAT ARE COVERAGE BY THIS EXTENDED WARRANTY, IS NOT COVERED BY VW. I'M NOT DRIVING WITH NO AIRBAGS UNTIL I CAN AFFORD TO REPLACE OUT OF POCKET. THIS IS A KNOWN ISSUE AND SHOULD COVER ALL MODELS WHICH USE THAT SAME CLOCK SPRING THAT IS THE PROBLEM.

VW INSTALLED A RADIO SPEC FOR ANOTHER MODEL CAR IN MY VEHICLE THE REPLACEMENT PART IS A NEW PART NUMBER THIS PROBLEM CREATED A ROLLING SCREEN ON MY DISPLAY VERY DISTRACTING WHILE DRIVING I ASKED VW COSTUMER CARE TO REPLACE THE WRONG PART INSTALLED AT THERE FACTORY VW REFUSED TO COVER THE COST ,THIS IS A SAFETY ISSUE WHEN YOUR MAIN DISPLAY IN THE CAR IS FLASHING AND THE SCREEN IS ROLLING AND WILL LEAD TO ACCIDENTS I BELIEVE VW SHOULD HAVE FIXED THIS AS A URGENT SAFETY MATTER THATS IT IS DISTRACTING THEIR DRIVERS

WHEN STATIONARY, DRIVER'S FRONT DOOR HANDLE STICKS OR JAMS, MAKING ENTRY OR EXIT DIFFICULT AT TIMES. WE HAVE HAD THIS REPAIRED AT THE DEALERSHIP BEFORE, BUT IS APPARENTLY REOCCURRING. THIS HINDERS ENTRY & EXIT AND COULD VERY WELL MAKE QUICK ENTRY OR EXIT MORE PROBLEMATIC IN URGENT OR EMERGENCY SITUATIONS. ONE SUCH URGENT SITUATION IS TRYING TO GET INTO OR OUT OF OUR VEHICLE WHEN PARKED ALONG A BUSY CITY STREET BEFORE TRAFFIC ARRIVES. I DON'T KNOW WHAT SPECIFIC PART IS INVOLVED, OUTSIDE THAT THE DOOR HANDLE APPEARS TO BE THE ISSUE. THIS APPEARS TO HAPPEN IN ANY WEATHER.

TRIM AT COMPARTMENT / SHIFTER BOOT IS PEELING AND ALUMINUM COATING WILL HAVE A RAZOR SHARP EDGE WHICH SLICED MY HAND OPEN

THE VEHICLE INFOTAINMENT SYSTEM HAS BECOME UNUSABLE (SCREEN DISTORTION) AFFECTING TIRE PRESSURE MONITOR, BACKUP CAMERA, TRACTION CONTROL SETTINGS (PREVENTING EMISSIONS INSPECTION), SERVICE NOTIFICATIONS AND OTHER VEHICLE SYSTEMS ONLY ACCESSIBLE THROUGH THIS UNIT. DEALER OFFERED LITTLE ASSISTANCE. SYSTEM HAS THEFT PROTECTION MAKING THE DEALER THE ONLY METHOD OF REPAIR. DEALER REFUSED TO UNLOCK A USED COMPONENT THAT COULD FIX THE PROBLEM.

GEARSHIFT SURROUND HAS FOIL PLATING OVER PLASTIC. PLATING FLAKES OFF AT ENTRY POINT TO STORAGE CUBBY CAUSING RAZOR CUTS IN HAND AND FINGERS. THIS CAN HAPPEN WHETHER DRIVING OR STATIONARY. *TR

THE BRUSHED ALUMINUM TRIM AROUND THE GEARSHIFT SELECTOR PEELS UP LEAVING A RAZOR SHARP EDGE , THIS HAS CUT MY HAND ON MORE THAN ON OCCASION AS I REACHED INTO THE STORAGE COMPARTMENT BELOW THE INFOTAINMENT CENTER. THIS HAS HAPPENED WHILE DRIVING ON THE HIGHWAY AND ON CITY STREETS. THE GEARSHIFT TRIM WAS REPLACED @35,000 MILES