2016 VOLKSWAGEN GOLF SPORTWAGEN Complaints

CLOCKSPRING FAILURE AT 32K MILES. TURNED CAR ON AND GOT AN AIRBAG WARNING AND ALL CONTROLS ON THE STEERING WHEEL ARE DEAD. OUT OF WARRANTY AND NOT PART OF THE RECALL ACCORDING TO VWOA. *TR

MY FIANCE'S VEHICLE HAS THE COMMON CLOCKSPRING ISSUE WHICH RENDERED ALL ELECTRICAL COMPONENTS OF THE STEERING WHEEL INACTIVE (HORN, CRUISE CONTROL, AIR BAG, AND RADIO CONTROLS). ONE DAY SHE STARTED THE CAR AND SAW THE CHECK ENGINE LIGHT COME ON. I SCANNED THE VEHICLE AND IT HAD THE KNOWN "B10001 DRIVER AIRBAG IGNITER: RESISTANCE TOO HIGH" CODE. THE DEALER THOUGHT IT WOULD BE COVERED SO LONG AS IT HAD THE CORRECT CODE BUT VWOA DENIED IT. THIS HAS BEEN A VERY WELL KNOWN ISSUE AND HER VEHICLE SHOULD QUALIFY UNDER THE RECALL/EXTENDED WARRANTY. SHE WAS DENIED BECAUSE HER VIN WAS NOT ON THE LIST EVEN THOUGH HER VEHICLE HAS THE EXACT SAME PARTS AS OTHERS WHICH DO QUALIFY. HER VEHICLE HAD THE SAME CODES REQUIRED ON NHTSA PDF HTTPS://WWW.GOOGLE.COM/URL?SA=T&SOURCE=WEB&RCT=J&URL=HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10149942-9999.PDF&VED=2AHUKEWIZWQZOK_ROAHXJGJQIHU3CBWAQFJABEGQICXAH&USG=AOVVAW3QKZUFKSVTKALROKUEK92M I RECIEVED A WARRANTY EXTENSION FOR MY 2017 GTI BUT FOR SOME REASON THE GOLF SPORTWAGEN IS NOT COVERED. SEEMS RIDICULOUS TO ONLY COVER SOME MODELS THAT HAVE SAME HARDWARE WHEN ALL SHOULD BE COVERED.

I JUST PURCHASED A PRE-OWNED 2016 SPORTSWAGEN FROM A VW DEALERSHIP IN HOUSTON TEXAS, I'VE ONLY HAD THE VEHICLE FOR 3 AND A HALF WEEKS AND MY EPC LIGHT HAD CAME ON 4 TIMES SINCE THEN ONLY THIS LAST TIME IT COMPLETELY AFFECTED MY DRIVING BY DROPPING MY SPEED ON THE FREEWAY SUBSTANTIALLY TO WHERE IT ALMOST CAUSED ME TO GET INTO AN ACCIDENT. I'VE BEEN READING UP ONLINE ON THESE ISSUES AND IT SEEMS TO BE A REOCCURRING ISSUE WITH A FEW OF VOLKSWAGEN'S MODELS YET NOBODY HAS ADDRESSED THIS ISSUE YET, IS HAPPENING WITH VEHICLES COMING RIGHT OFF THE LOT AND VEHICLES THAT ARE A FEW YEARS OLD. I FEEL THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE WHO KNOWS HOW BAD IT CAN GET FURTHER DOWN THE ROAD, MAYBE NEXT TIME IT COULD HAPPEN TO A MOTHER OF FOUR AND THE VEHICLE SLOWS DOWN BECAUSE OF THE EPC FAILURE AND CAUSES HER TO GET INTO IN ACCIDENT OR WORSE CASE SCENARIO, ME WITH MY KIDS. I LOVE THIS VEHICLE BUT I DO BELIEVE SOMEONE OF HIGHER AUTHORITY SHOULD DO SOMETHING ABOUT THIS.

TOOK CAR IN FOR A USED CAR INSPECTION, COOLANT LEAK NEAR THERMOSTAT HOUSING WAS FOUND. COULD SMELL COOLANT WHILE DRIVING. FIXED UNDER WARRANTY.

VW SERVICE ACTION 60E5 APPLIES TO THE FRONT SUNROOF DRAIN CLEANING AND MODIFICATION. WE HAD UNSEASONABLY HEAVY RAINS OVER THE LAST 2 DAYS. THE RAINWATER BEGAN POURING OUT UNDER THE STEERING WHEEL/FUSE BOX AREA AND CAME THROUGH THE ENTIRE PERIMETER OF THE SUNROOF INTO THE CABIN OF THE CAR. VW TOLD ME THAT ALL REPAIRS RELATING TO THE SUNROOF LEAK WOULD BE COVERED UNDER THE SERVICE ACTION. MY DAUGHTER HAS A COMPROMISED IMMUNE SYSTEM AND IS VERY SENSITIVE TO MOLD AND ALLERGENS. THE SERVICE ADVISOR SAID THE HEADLINER AND ALL ELECTRICAL WOULD BE DRIED WITH FANS AND CLEANED AS NECESSARY. PLEASE TAKE A LOOK AT THE THREE ATTACHED PHOTOS. THIS DAMAGE IS A RESULT OF A KNOWN DEFECT WITH THE DESIGN OF THE SUNROOF AND I FEEL IT HAS NOT BEEN REPAIRED TO THE STATE IT WAS IN BEFORE THE LEAK OCCURRED. THIS IS JUST THE VISIBLE WATER DAMAGE. WE DO NOT KNOW THE EXTENT OF ANY POSSIBLE DAMAGE TO ANY ELECTRICAL COMPONENTS.

THERMOSTAT HOUSING FOUND TO BE LEAKING WHEN CAR WAS TAKEN IN FOR UNRELATED SERVICE. MANY, MANY VW GOLF/GTIS ARE AFFECTED BY THIS ISSUE.

I WAS IN A VERY MINOR ACCIDENT INVOLVING ONLY THE FRONT END. I WAS A A COMPLETE STOP AT A TRAFFIC LIGHT AND HIT THE CAR DIRECTLY IN FRONT OF ME, I HIT THE CAR CAR GOING NO MORE THAN 10 MILES PER HOUR. ALL OF THE AIR BAGS DEPLOYED, DRIVER, PASSENGER, AS WELL AS FRONT AND BACK SIDE AIRBAGS. ADDITIONALLY, WHEN THE AIRBAGS DEPLOYED THE WINDSHIELD COMPLETELY SHATTERED ON THE PASSENGER SIDE. LUCKILY MY SON WAS NOT INJURED WITH THE EXTREME FORE OF THE AIRBAG DEPLOYMENT. I TOOK THE CAR FOR AN ESTIMATE AND JUST FOR THE INSIDE AIRBAG DAMAGE THE TOTAL WOULD BE $9,300. THIS WAS AN EXTREME SHOCK, NOT ONLY WHEN THE MINOR FENDER BENDER OCCURED BUT NOW THE CAR IS TOTALED BECAUSE OF THE AIRBAG DEPLOYMENT.IN THIS SITUATION THE AIRBAGS SHOULD NOT HAVE GONE OFF FOR SUCH A MINOR CRASH. I NEED THIS TO BE LOOKED INTO FOR OTHER PEOPLE'S SAFETY.

MY CAR WITH APPROXIMATELY 25K MILES ON IT. AIRBAG LIGHT CAME ON. AT THE SAME TIME, MY HORN, AND OTHER COMPONENTS ON MY STEERING WHEEL STOPPED WORKING. WHEN I DIAGNOSED MY CAR IT WAS DETERMINED IT WAS THE CLOCK SPRING IN THE STEERING WHEEL THAT STOPPED WORKING. A FAULTY CLOCK SPRING WILL MAKE IT SO THAT MY AIRBAG DOES NOT FUNCTION. I WAS JUST PARKING MY CAR BUT WERE I IN AN ACCIDENT I COULD HAVE BEEN KILLED AS MY AIRBAG WOULD NOT WORK. I LOOKED ONLINE AND IT APPEARS VOLKSWAGEN KNOWS OF THIS ISSUE, AND HAS ISSUED WARRANTIES, AND RECALLS BASED ON EVEN THIS PARTICULAR PART WITH THE SAME PART NUMBER. BUT NO RECALL OR WARRANTY OF MY CAR IN PARTICULAR. VOLKSWAGEN REFUSED TO PAY FOR REPAIRS OF MY VEHICLE.

WHILE DRIVING, THE EPC WARNING LIGHT COMES ON AND THE ENGINE LOWERS ITS SPEED. SOMETIMES ENGINE OVERHEATING WARNING ALSO COMES ON AT THE SAME TIME. HAVE TO PULL OVER AND SHUT ENGINE OFF AND RESTART TO CLEAR THE EPC WARNING LIGHT. VW SERVICE DEPT. SAYS THEY DON'T KNOW WHY THIS HAPPENS AND NO FIX CURRENTLY AVAILABLE.

MICRO SWITCH RECALL. THE KEY MAY BE STUCK IN THE IGNITION WHILE IN PARK AND CANNOT BE REMOVED. I WAS NOTIFIED IN JULY 2018. WANTED TO TRADE THE CAR IN JANUARY 2019 AND THE DEALER GAVE ME A VERY LOW TRADE VALUE DUE TO THE INCOMPLETE RECALL! CAN'T ANSWER YOUR QUESTION ABOUT WHEN IT HAPPENED. DOES NOT APPLY. IT WAS IN JULY 2018 WHEN I WAS NOTIFIED.