2015 VOLKSWAGEN GOLF SPORTWAGEN Complaints
View complaints related to 2015 VOLKSWAGEN GOLF SPORTWAGEN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2015 VOLKSWAGEN GOLF SPORTWAGEN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 VOLKSWAGEN GOLF SPORTWAGEN- WEST HARRISON, NY
INFORMATION SCREEN / RADIO, STOP WORKING PROPERLY BACK UP BACK UP CMERA SCREEN DOESN'T WORK.
Source: NHTSA WEB SITE -
2015 VOLKSWAGEN GOLF SPORTWAGEN- LOS ANGELES, CA
THIS CAR WAS PURCHASED AS A CERTIFIED VEHICLE AFTER RECEIVING THE EMISSIONS FIX. AFTER LESS THAN 10,000 MILES AND ONLY ONE YEAR OF OWNERSHIP, ALL MY DASHBOARD WARNING LIGHTS CAME ON (INCLUDING AIRBAG ERROR) AND THE FLOOR MATS WERE SOAKED WHEN I STARTED MY CAR AFTER A SEVERE RAIN STORM. I WAS TOLD THE SUNROOF DRAINS WERE PLUGGED AND CAUSED THE ELECTRICAL ISSUES. THE DRAIN BEING PLUGGED WITH DEBRIS IS CONSIDERED AN EXTERNAL FACTOR AND THEREFORE THE REPAIRS ARE NOT COVERED BY THE WARRANTY OF THIS CERTIFIED CAR. THE OWNER'S MANUAL INDICATES THAT MAINTENANCE ON THE SUN ROOF DRAINS IS RECOMMENDED AT 40,000 MILES. AS NOTED, THE CAR WAS BELOW THE 40,000 MARK BUT HAD SAT IDLE FOR OVER A YEAR BETWEEN THE TIME IT WAS BOUGHT BACK FROM THE ORIGINAL CUSTOMER TO WHEN IT WAS SOLD AS A CERTIFIED VEHICLE.
Source: NHTSA WEB SITE -
2015 VOLKSWAGEN GOLF SPORTWAGEN- ABINGTON, PA
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF SPORTWAGEN. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED AN INCH OF WATER INSIDE THE SUN ROOF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTH PENN VOLKSWAGEN (LOCATED AT 165 BETHLEHEM PIKE, COLMAR, PA 18915, (215) 822-1361) WHERE IT WAS DIAGNOSED THAT THE DRAIN HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 VOLKSWAGEN GOLF SPORTWAGEN- NORTH MYRTLE BEACH, SC
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF SPORTWAGEN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT SPOKE WITH EAST COAST VOLKSWAGEN (8756-C, US HIGHWAY 17 BYPASS SOUTH, MYRTLE BEACH, SC 29588, (843) 353-1118) AND WAS INFORMED TO BRING THE VEHICLE IN TO BE DIAGNOSED. WHILE DRIVING TO THE DEALER, THE CRUISE CONTROL AND HORN FAILED TO OPERATE. THE DEALER DIAGNOSED THE VEHICLE WITH A DEFECTIVE CLOCKSPRING. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 VOLKSWAGEN GOLF SPORTWAGEN- MADRAS, OR
STEERING COLUMN CONTROL MODULE WITH CLOCK SPRING FAILED,/ MILES ON CAR 54302. ALL BUTTONS ON STEERING WHEEL STOPPED WORKING. NO HORN, AIR BAG LIGHT ON AS MALFUNCTION, REPORTS STATE HAZARDOUS TO DRIVE... TOOK IT IN FOR REPLACEMENT--COST 668.52. OTHER VW HAVE HAD THIS PROBLEM AS A RECALL.. PLEASE ADD TO LIST OF VW HAVING THIS PROBLEM AND INSIST VW PAY OR RECALL TO HAVE THEM FIX THIS DANGEROUS PROBLEM. I PULLED INTO PARKING SPOT WHEN IT ALL STOPPED. GOOD THIS I WAS BACK HOME AND NOT STILL UP IN THE SIERRAS
Source: NHTSA WEB SITE -
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2015 VOLKSWAGEN GOLF SPORTWAGEN- MODESTO, CA
TODAY WITH ONLY 16000 MILES THE POWER BRAKES STOPPED WORKING AND REQUIRED THAT I USE THE EBRAKE AND USE BOTH FEET ON THE BRAKE PEDAL, THE ENGINE WAS STILL RUNNING I SUSPECT THERE IS A BRAKE BOOSTER PROBLEM
Source: NHTSA WEB SITE -
2015 VOLKSWAGEN GOLF SPORTWAGEN- VALLEY STREAM, NY
THE PUSH START BUTTON NOT WORKING NEED PRESS MULTIPLE TIME JUST TO START THE CAR ALSO APPLY WHEN I NEED TURN THE CAR OFF . I NEED PRESS PUSH AND START MULTIPLE TIME JUST TO TURN OFF THE CAR.
Source: NHTSA WEB SITE -
2015 VOLKSWAGEN GOLF SPORTWAGEN- SUFFOLK, VA
LEAKING SUNROOF - VOLKSWAGEN WILL NOT WARRANTY. PURCHASED MY VEHICLE 2 YEAR AGO AS A BRAND NEW VEHICLE. THIS VW GOLF SPORTWAGEN WAS PART OF THE DIESEL EMISSION RECALL AND I PURCHASED IT AFTER THEY RELEASED THE VEHICLES AS A BRAND NEW VEHICLE. LESS THAN 200 MILES ON THE VEHICLE. HAD A HEADLINER STAIN FROM WATER LEAKAGE. VEHICLE SAT IN A LOT FOR 2 YEARS UNMOVED NEAR TREES WHICH LIKELY CAUSED THE LEAK. DEALERSHIP REPLACED HEADLINER. 1 YEAR LATER I NOTICED A LARGE STAIN IN THE BACK NEAR REAR HATCH. RESEARCHED ISSUE AND MAY WITH SAME MK7 BODY HAVING SAME ISSUES. TOOK BACK TO A DEALER AND THEY SAID LEAK WAS DUE TO "OUTSIDE INFLUENCE". VW OF AMERICA TOLD ME THEY WILL NOT WARRANTY HEADLINER DUE TO OUTSIDE CIRCUMSTANCES. I DO NOT PARK UNDER TREES AND THE "OUTSIDE INFLUENCE" IS FAULTY DRAIN LINES AND DAMAGES OCCURRED AT THE DEALERSHIP. VW WILL NOT WARRANTY LEAK. VEHICLE HAS BEEN IN A DEALER 4 TIMES SINCE MAY 2017 FOR THE SAME ISSUE WITH NO RESOLVE OTHER THAN " WE CAN NOT DUPLICATE THE ISSUE" WHILE THERE IS OBVIOUSLY A LEAK! I FEEL COMPLETELY STABBED IN THE BACK BY VW AND CAN NOT BELIEVE THIS HAS NOT BEEN A RECALL WITH SO MANY PEOPLE HAVING THE SAME ISSUE, AND VW BUYING BACK ALLTRACKS FOR THE SAME PROBLEM (SAME MK7 BODY) VERY DISAPPOINTED IN SPENDING SO MUCH MONEY ON A BROKEN VEHICLE.. LOVE THE CAR, DO NOT LOVE WATER INSIDE MY CAR.
Source: NHTSA WEB SITE -
2015 VOLKSWAGEN GOLF SPORTWAGEN- WEST MELBOURNE, FL
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF SPORTWAGEN. WHILE BACKING INTO THE DRIVEWAY, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PRESTIGE VOLKSWAGEN (321-309-8989, LOCATED AT 1416 S HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,784. *BF CONSUMER STATED OTHER MODELS OF VW HAVE BEEN RECALLED FOR THIS SAME THING. THIS MODEL SHOULD HAVE BEEN AS WELL, ESTIMATE FROM PRESTIAGE VW $135.00 DIAGNOSIS, $727.54 REPAIR/TAX/ X CHARGES. AIR BAG FAILURE LIGHT CAME ON AS I WAS BACKING INTO THE DRIVEWAY AT ABOUT 1 MPH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 VOLKSWAGEN GOLF SPORTWAGEN- DAVIS, CA
MARCH 10, 2019 BEGINNING ON 12/08/2016, MY VW HAS BEEN TO SERVICE FOR A LEAKING SUNROOF 4 TIMES (THE CAR WAS LESS THAN 3.5 YEARS OLD!). THE WATER HAS FILLED THE SPARE TIRE/SUBWOOFER WELL FULL, DRIPPED THROUGH THE LIGHTING AND ELECTRICAL SWITCHES OF THE ROOF, DRAINED INTO THE DASH AND SHIFTER AS WELL AS MY LAP WHILE DRIVING. AND IT PRESENTS SO MUCH MOISTURE IN THE CAR THE WINDOWS WILL NOT DEFOG WITH THE A/C ON. VW MAINTENANCE DEPARTMENTS ALWAYS BLAME ME FOR DEBRIS CLOGGING THE ROOF DRAINS. I'VE SINCE BEEN INFORMED OF TWO TSBS ON THIS ROOF ADDRESSING THE FLAWED ENGINEERING. ALL THE DEALERSHIPS HAVE DONE IS CLEARED MY DRAIN HOSES AND ON THE 4TH RETURN, PRESENTED A $1,600 BILL FOR REMOVING AND REPLACING MY DRAINS. I REFUSED THE REPAIR AND HAVE DUCT TAPED MY ROOF TO PREVENT FURTHER WATER DAMAGE UNTIL THIS MATTER IS FORMALLY RESOLVED. VW CUSTOMER CARE HAS REFUSED TO PAY FOR THIS SERVICE CLAIMING IT IS A MAINTENANCE ISSUE. GIVEN WHERE I LIVE, THE CALIFORNIA CENTRAL VALLEY, DURING THE FIRST THREE YEARS OF OWNING THIS VEHICLE, WE RARELY HAD RAIN. APPROXIMATELY EVERY 8 MONTHS THE CAR HAS BEEN TAKEN TO A VW DEALERSHIP TO ADDRESS THE LEAKING ROOF.
Source: NHTSA WEB SITE