2002 VOLKSWAGEN GTI Complaints

COIL PACK WENT OUT ON MY VW GTI 1.8T PART ON NATIONAL BACKORDER QUOTED 2+ WEEKS WITH RENTAL CAR

CONSUMERS SON WAS DRIVING THE VEHICLE. WHILE PULLING AWAY FROM THE STOP SIGN, HITTING A MINOR POT HOLE, ALL THE AIRBAGS IN THE VEHICLE DEPLOYED. THERE WAS A LOUD GUN SHOT-LIKE EXPLOSION, WHITE POWDER FILLED THE VEHICLE. THE VEHICLE WAS DRIVEN TO MAG FOR IMMEDIATE INSPECTION. MAG DETERMINED THAT THE INTERIOR WAS SIGNIFICANTLY DAMAGED. A VOLKSWAGEN REPRESENTATIVE INVESTIGATED THE SITUATION AND THE JUDGEMENT WAS FOR THE THE EXPENSE FOR REPAIRS BE VOLKSWAGEN'S. A TOTAL OF FIFTEEN TO TWENTY PARTS WERE REQUIRED FOR REPAIR. *JG

WE PURCHASED THIS CAR 8/17/02. ON 8/21/02, WHILE PARKED IN OUR DRIVEWAY WE ATTEMPTED TO PUT DRIVERS SIDE FRONT WINDOW UP AT WHICH POINT WINDOW GLASS FELL DOWN INTO DOOR PANEL. WE HAD TO DRIVE 30 MILES TO THE DEALER TO HAVE REPAIRED. THE REPAIR WAS NOT FINISHED UNTIL 8/21. WE WERE NOT TOLD OF ANY POSSIBLILY OF THIS HAPPENING AGAIN NOR THAT THERE WAS AN ONGOING INVESTIGATION OR ANY ADDITIONAL COMPLAINTS OF THIS TYPE. TODAY, 9/14/02, WHILE AGAIN PARKED IN OUR DRIVEWAY, WHILE PUTTING PASSENGER FRONT WINDOW UP, THE GLASS FELL DOWN INTO THE DOOR PANEL JUST AS THE DRIVER SIDE HAD LESS THAN A MONTH AGO. THESE ARE POWER WINDOWS. WE AGAIN DROVE CAR TO DEALER 30 MILES AWAY - WITH A THUNDERSTORM BREWING. THIS WAS A SATURDAY AND SO THE SERVICE DEPARTMENT WAS NOT OPENED. NUMEROUS SALES PEOPLE MADE COMMENTS THAT THEY HAVE SEEN MANY VEHICLES COMING IN WITH THIS PROBLEM - THEY SHOWED US A BOX OF BROKEN CLIPS MADE IN USA FROM CARS ALREADY REPAIRED AND SAID THE VW WAS GOING TO REPLACE ALL CLIPS WITH METAL ONCE MADE BY PANZER. WE WERE TOLD THAT IN TEMPS ABOVE 75 THE CLIPS ARE FAILING. WHY IS THERE NO DEFECTS INVESTIGATION. IF THIS DEALER HAS FIXED THIS MANY CLIPS ALREADY. ALSO, IF THE DEALER KNEW THERE WAS A PROBLEM, THEN WHY, 3 WEEKS AGO WHEN THE FIRST CLIP FAILED, WOULD THEY NOT HAVE REPAIRED THE PASSENGER SIDE WHILE THEY WERE FIXING THE DRIVERS SIDE. PLEASE HELP. NLM

WIDESPREAD PROBLEM KNOWN BY MANUFACTURER- APPARENTLY ONLY REPAIRING AS PART FAILS. UNACCEPTABLE- SHOULD BE REPLACED ON A RECALL-TYPE BASIS FOR KNOWN PROBLEM. SAFETY RELATED DUE TO SUDDEN NATURE OF PART FAILURE CAUSING DRIVER DISTRACTION. NLM

PARTS HAVE BEEN ON BACK ORDER FOR OVER A MONTH, THIS FIRST HAPPENED ON 8/14/2002 ON THE RIGHT SIDE AND THEM THE LEFT SIDE FAILED ON 9/13/2002. NLM

VEHICLE #1 FAILED 4 TIMES IN 6 WEEKS, DEAD BATTERIES, ALTERNATORS, WOULD NOT START....VEHICLE REPLACED, SAME PROBLEM WITH VEHICLE # 2 8 DAYS AFTER PURCHASE......VW WILL NOT ADMIT TO DEFECTS

MY CAR WINDOW FAILED ONLY 3 DAYS AFTER I BOUGHT IT. I WAS TOLD BY THE DEALERS AND A REPRESENTATIVE FROM THE VOLKSWAGEN CORPORATE OFFICES THAT THE REASON THEY CAN'T GET IT FIXED IN A REASONABLE AMOUNT OF TIME IS IT IS ON BACK ORDER FROM THE FACTORY BECAUSE THE DRIVER'S SIDE OR PASSENGER'S SIDE WINDOW CLIPS BREAK IN OVER 50% OF NEW VOLKSWAGEN GTIS AND GOLFS WITHIN THE FIRST YEAR.*AKY

VW CANNOT BRING VEHICLE INTO COMPLIANCE WITH WARRANTY......REFUSES TO REPLACE VEHICLE. NO SAFETY DEFECT LISTED. *AK

SEEMS LIKE EVERYONE THAT OWNS A MK IV JETTA OR GOLF HAS A WINDOW CLIP FAILURE IN THIS CAR, DROPPING THE WINDOW INTO THE DOOR!*AK

I WAS DRIVING MY COMPANY CAR (GOLF GTI 1.8T - MI LICENSE VVD 493) ALONG 86TH STREET IN INDIANAPOLIS, IN ON SATURDAY 25TH MAY 2002 WITH MR DARIO ROSSI (SALES MANAGER OF MAGNETI MARELLI MOTORSPORTS) SITTING IN THE PASSENGER SEAT; WHEN CROSSING DITCH RD AT ABOUT 20 MPH I HIT A POTHOLE THAT WAS NOT SIGNALED WITH THE RIGHT FRONT WHEEL AND THE TWO SIDE AIRBAGS ON THE PASSENGER'S SIDE WENT OFF (FROM THE PASSENGER SEAT AND FROM THE ROOF), HITTING MR.ROSSI. ALSO THE IGNITION CUT OFF AND SHUT DOWN THE ENGINE.